# ESM-Cloud-Incident-Tracking-List_686083932
| Incident Date | Time (UTC) | Farm | Product | Version | Incident ID (PPM) | Incident ID (PCS) | CPE Owner | RnD RCA Owner | CS Incident Owner | @RCA Provided |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | 13:07 - 17.46 | BR14 | SMAX | 24.3.1.HF1 |  |  | [Scott Deyarmond](https://rndwiki.houston.softwaregrp.net/confluence/display/~scott.deyarmond@microfocus.com) | [De-Yong 'Chris' Tu](https://rndwiki.houston.softwaregrp.net/confluence/display/~deyong.tu@microfocus.com) | [Ling-yan Meng](https://rndwiki.houston.softwaregrp.net/confluence/display/~lingyan.meng@microfocus.com) |  |
|  | 10:59-11:09 | EU8 | CMS | 24.2.1 | 152451 | : | [Fang Liu](https://rndwiki.houston.softwaregrp.net/confluence/display/~fang.liu@microfocus.com) |  |  |  |
|  | 12:26-17:00 | Multiple Farms |  |  | 152372 Multi Customer Availability issues for ESM - CMS on Multiple Regions |  |  | [Ling-yan Meng](https://rndwiki.houston.softwaregrp.net/confluence/display/~lingyan.meng@microfocus.com) | [Wei Shen](https://rndwiki.houston.softwaregrp.net/confluence/display/~wei.shen2@microfocus.com) |  |
| 17 Jun 2024 |  | EU8 | CMS | 24.2.1 | 152066 - Multi customer availability issue for SMAX EU8 CMS Major Functionality in AWS Frankfurt |  |  |  |  | [Xiaofang 'Monica' Huang](https://rndwiki.houston.softwaregrp.net/confluence/display/~xiaofang.huang@microfocus.com) |
| 16 Jun 2024 |  | EU8 | CMS | 24.2.1 | 152029 - Multi Customer Major Functionality issues for SMAX EU8 CMS in AWS Frankfurt |  |  | [Jun-Wu 'Thomas' Pan](https://rndwiki.houston.softwaregrp.net/confluence/display/~jun-wu.pan@microfocus.com) | [Ling-yan Meng](https://rndwiki.houston.softwaregrp.net/confluence/display/~lingyan.meng@microfocus.com) | [Xiaofang 'Monica' Huang](https://rndwiki.houston.softwaregrp.net/confluence/display/~xiaofang.huang@microfocus.com) |
| 06 Jun 2024 |  | EU8 | CMS | 24.2.1 |  |  |  |  |  |  |
| 04 Jun 2024 |  | EU8 | CMS | 24.2.1 |  |  |  |  |  |  |
| 26 Apr 2024 |  | EU8 | CMS | 23.4.P2 | 151606 - Multiple Customer Availability Issues for SMAX EU8 CMS in AWS Frankfurt |  |  |  |  |  |
| 17 Apr 2024 |  | EU8 | CMS | 23.4.P2 | \- Multiple Customer Availability Issues SMAX EU8 CMS Major Functionality APM in Frankfurt | PCS 700915 | [Fang Liu](https://rndwiki.houston.softwaregrp.net/confluence/display/~fang.liu@microfocus.com) |  | [Sunny Xia](https://rndwiki.houston.softwaregrp.net/confluence/display/~sunny.xia@microfocus.com) |  |
| 23 Mar 2024 | 3:00 - 3:30 | EU8 | CMS | 23.4.P2 | 151418 - Multi Customer Major Functionality Issues for SMAX EU8 in AWS Frankfurt |  | [Wenying Zhu](https://rndwiki.houston.softwaregrp.net/confluence/display/~wenying.zhu@microfocus.com) | [Jun-Wu 'Thomas' Pan](https://rndwiki.houston.softwaregrp.net/confluence/display/~jun-wu.pan@microfocus.com) | [Yu Liu](https://rndwiki.houston.softwaregrp.net/confluence/display/~liu.yu@microfocus.com) | [Xiaofang 'Monica' Huang](https://rndwiki.houston.softwaregrp.net/confluence/display/~xiaofang.huang@microfocus.com) |
| 22 Mar 2024 | 10:30 - 10:36 | EU8 | CMS | 23.4.P2 | [151385 - Multiple Customer Availability Issues for SMAX EU8 in AWS Canada](https://essentials.saas.microfocus.com/itg/web/knta/crt/RequestDetail.jsp?REQUEST_ID=151385) | PCS 641280 | [Ling-yan Meng](https://rndwiki.houston.softwaregrp.net/confluence/display/~lingyan.meng@microfocus.com) | [Xiaofang 'Monica' Huang](https://rndwiki.houston.softwaregrp.net/confluence/display/~xiaofang.huang@microfocus.com) | [Ionut-Alexandru Bacalu](https://rndwiki.houston.softwaregrp.net/confluence/display/~ionut.bacalu@microfocus.com) | [Xiaofang 'Monica' Huang](https://rndwiki.houston.softwaregrp.net/confluence/display/~xiaofang.huang@microfocus.com) |
| 19 Feb 2024 | 12:00 - 12:50 | EU18 | SMAX | 23.4.P2 | [151140 - Multi Customer Availability issue for SMAX Major Functionality EU18 in Oregon](https://essentials.saas.microfocus.com/itg/web/knta/crt/RequestDetail.jsp?REQUEST_ID=151140) | [PCS 566815](https://us2-smax.saas.microfocus.com/saw/Incident/566815/general?TENANTID=488503157) | [Ling-yan Meng](https://rndwiki.houston.softwaregrp.net/confluence/display/~lingyan.meng@microfocus.com) | [De-Yong 'Chris' Tu](https://rndwiki.houston.softwaregrp.net/confluence/display/~deyong.tu@microfocus.com) | [Ionut-Alexandru Bacalu](https://rndwiki.houston.softwaregrp.net/confluence/display/~ionut.bacalu@microfocus.com) | [De-Yong 'Chris' Tu](https://rndwiki.houston.softwaregrp.net/confluence/display/~deyong.tu@microfocus.com) |
| 05 Jan 2024 | 13:30 - 13:43 | EU8 | SMAX | 23.4.P2 | [150723 - Multi Customer Availability issues for SMAX EU8 in Frankfurt](https://essentials.saas.microfocus.com/itg/web/knta/crt/RequestDetail.jsp?REQUEST_ID=150723) | [PCS 488691](https://us2-smax.saas.microfocus.com/saw/Incident/488691/general?TENANTID=488503157) | [Ling-yan Meng](https://rndwiki.houston.softwaregrp.net/confluence/display/~lingyan.meng@microfocus.com) | [De-Yong 'Chris' Tu](https://rndwiki.houston.softwaregrp.net/confluence/display/~deyong.tu@microfocus.com) | [Ionut-Alexandru Bacalu](https://rndwiki.houston.softwaregrp.net/confluence/display/~ionut.bacalu@microfocus.com) | [De-Yong 'Chris' Tu](https://rndwiki.houston.softwaregrp.net/confluence/display/~deyong.tu@microfocus.com) |
| 05 Dec 2023 | 17:40 - 17:53 | EU8 | CMS | 23.4.P1 | [150487 - Multi Customer Major Functionality issues for SMAX EU8 CMS in Frankfurt](https://essentials.saas.microfocus.com/itg/web/knta/crt/RequestDetail.jsp?REQUEST_ID=150487) | [PCS 438686](https://us2-smax.saas.microfocus.com/saw/Incident/438686/general?TENANTID=488503157) | [Fang Liu](https://rndwiki.houston.softwaregrp.net/confluence/display/~fang.liu@microfocus.com) | [Xiaofang 'Monica' Huang](https://rndwiki.houston.softwaregrp.net/confluence/display/~xiaofang.huang@microfocus.com) | [Sunny Xia](https://rndwiki.houston.softwaregrp.net/confluence/display/~sunny.xia@microfocus.com) | [Sheng-Yu Chen](https://rndwiki.houston.softwaregrp.net/confluence/display/~sheng-yu.chen@microfocus.com) |
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