# List-of-Runbooks_700163214
| S.No | RunBook List | Priority  (Need to be reviewed) | Current Doc Author/Owner | New Owner | Comments |
| --- | --- | --- | --- | --- | --- |
|  | [\[SaaS\]AWS KMS key moving from AWS managed to OT managed (ESM, UCMDB, OO and Audit) - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=688982666) |  | Li-Wen Yang  Tao Zhong  Mu-Dan Wang | ?? | We have implemented this feature on the existing EU28 (EU-managed farm)  We will keep using it for any new farm construction based on the latest ESM version, so keep this doc up-to-date is required.  We have 2 new farms construction is currently in CSD team's backlog |
|  | [Change SMAX/Aduit KMS to the customer managed key for EFS file system and RDS - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=688982746) |  | Li-Wen Yang  Mu-Dan Wang  Pradeep Kumar | ?? | Same reason as above |
|  | [Change the OO customer managed key for EFS file system and RDS - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Change+the+OO+customer+managed+key+for+EFS+file+system+and+RDS) |  | Calina  Alexandra  Zaharia  Andrei Pop | FireFighters Team | Same reason as above |
|  | [UCMDB/UD AWS KMS key moving from AWS managed to OT managed - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=688983013) |  | No Owner |  |  |
|  | [Automation Center: Capability enablement and tenant management - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Automation+Center%3A+Capability+enablement+and+tenant+management) |  | [atruta@opentext.com](mailto:atruta@opentext.com) | Bravo Team | The current tenant enablement method for AC tenants differs from the one for other ESM capabilities. AC, in particular, uses scripts provided by R&D to achieve this. What we need more is to enable tenants through the API. This part indeed needs to be updated according to the version updates. |
|  | [Centralized User Authentication with OIDC and IDM (OP AS OIDC PROVIDER) - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686073608) | LOW | Steve Berube | Monet Team |  |
|  | [Centralized User Authentication with OIDC and IDM (SMAX AS OIDC PROVIDER) - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686073659) | LOW | Steve Berube | Monet Team |  |
|  | [Check isolated tenants per farm - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Check+isolated+tenants+per+farm) | LOW | [Sunny Xia](https://confluence.opentext.com/display/~sxia2) | ?? | Owned by CSD |
|  | [Clean up CMS log files - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Clean+up+CMS+log+files) | LOW | Xiaofang 'Monica' Huang | Check with Diana [Diana Pop](https://confluence.opentext.com/display/~dpop) |  |
|  | [Collect customer owned SMAX OPB Agent information and check status - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Collect+customer+owned+SMAX+OPB+Agent+information+and+check+status) | LOW | [Wei Shen](https://confluence.opentext.com/display/~wshen) | ?? |  |
|  | [Configure custom SMTP for UCMDB - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Configure+custom+SMTP+for+UCMDB) | MEDIUM | [Ting Ye](https://confluence.opentext.com/display/~tye) | Check with Diana [Diana Pop](https://confluence.opentext.com/display/~dpop) |  |
|  | [Configure logging mode (Synchronous or Asynchronous) - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686073798) | LOW | Polly Chen | ?? |  |
|  | [Content Pack cleanup for SaaS farms - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Content+Pack+cleanup+for+SaaS+farms) | LOW | [bmuresan@opentext.com](mailto:bmuresan@opentext.com) | ?? |  |
|  | [Disable/Enable Gateway Service/Access Log (non-helm) - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686073835) | LOW | Rui Zhang | ?? |  |
|  | [Disable/Enable the platform service/access log (non-helm) - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686073862) | LOW | Wei Zhenkun  Chongtian Ding |  |  |
|  | [Disable Native SACM manually - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Disable+Native+SACM+manually) |  | Wen-Si Li | Check with Diana [Diana Pop](https://confluence.opentext.com/display/~dpop) | Recently we got several cases from customer to request disable Native SACM feature, it's not an officially support, so better to certify it version by version |
|  | [Toggle plaftform offline NG for Native SACM - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Toggle+plaftform+offline+NG+for+Native+SACM) | LOW | No Owner | Check with Diana [Diana Pop](https://confluence.opentext.com/display/~dpop) |  |
|  | [Disable NSACM and enhance CI lifecycle in SaaS - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Disable+NSACM+and+enhance+CI+lifecycle+in+SaaS) |  | No Owner | Check with Diana [Diana Pop](https://confluence.opentext.com/display/~dpop) |  |
|  | [How to change Native SACM Notification Throttling - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+change+Native+SACM+Notification+Throttling) | LOW | [Ting Ye](https://confluence.opentext.com/display/~tye) | Check with Diana [Diana Pop](https://confluence.opentext.com/display/~dpop) |  |
|  | [How to generate flame graph for specific container - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+generate+flame+graph+for+specific+container) | LOW | No Owner | ?? |  |
|  | [How to link "Help" to ESM SaaS Doc Portal - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686074211) | LOW | [Wei Shen](https://confluence.opentext.com/display/~wshen) | NA | Owned by CSD |
|  | [How to replace bastion with Rocky Linux - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+replace+bastion+with+Rocky+Linux) | LOW | [Yu Liu](https://rndwiki.houston.softwaregrp.net/confluence/display/~liu.yu@microfocus.com) | NA | Owned by CSD |
|  | [Aviator widget on-boarding tasks for OpsB - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Aviator+widget+on-boarding+tasks+for+OpsB) |  | [aweber2@opentext.com](mailto:aweber2@opentext.com)  [mjing@opentext.com](mailto:mjing@opentext.com) | Aqua Team | The owner should be OpsB R&D team  This document needs to be updated release by release, in particular, it includes "golden tenant content" from the OpsB side, which need to be updated to existing SMAX tenant which enables for ITOM Aviator Widget for the OpsB instance. |
|  | [Aviator widget on-boarding tasks for UCMDB - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Aviator+widget+on-boarding+tasks+for+UCMDB) | MEDIUM | Zheng-Rong (Rita) Ni | Aqua Team | Important about UCMDB to enable ITOM Aviator widget. It's newly created. We have implemented automation to cover this part |
|  | [How to disable Aviator - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+disable+Aviator) | MEDIUM | Maofeng Jing | Rosetta Team | Important! We're working to remove all deperated trial/poc tenant data from Aviator |
|  | [Guide for index external websites into Aviator with IDOL web connector - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Guide+for+index+external+websites+into+Aviator+with+IDOL+web+connector) | LOW | [Wenjun Sun](https://confluence.opentext.com/display/~wsun2) | Rosetta Team |  |
|  | [How to debug in Milvus - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+debug+in+Milvus) | LOW | [Yu Liu](https://confluence.opentext.com/display/~yliu5) | Rosetta Team |  |
|  | [How to reload Milvus collections for Aviator - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+reload+Milvus+collections+for+Aviator) | LOW | Ming-Xian Li | Rosetta Team |  |
|  | [Configure UIS - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Configure+UIS) |  | He Gui | Dolphin Team | Part of OP UIS configuration, not sure if any changes with the latest version |
|  | [Enable Optic Data Lake - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Enable+Optic+Data+Lake) |  | Chandan M C | Chandan M C |  |
|  | [Enable Optic Data Lake Preparation - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Enable+Optic+Data+Lake+Preparation) |  | Chandan M C | Chandan M C |  |
|  | [Mass Update – Reusable Integration Studio Scenario - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/pages/viewpage.action?pageId=686074253) | LOW | [Wei Shen](https://confluence.opentext.com/display/~wshen) |  |  |
|  | [Request access to AWS account from IGA portal - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Request+access+to+AWS+account+from+IGA+portal) | LOW | [Yu Liu](https://confluence.opentext.com/display/~yliu5) | NA | Owned by CSD |
|  | [SaaS Change UPN Script Runbook - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/SaaS+Change+UPN+Script+Runbook) |  | Rui Zhang | Monet Team | Customer-driven project, the customer will pay additional for such a project. So better to support it version by version. |
|  | [SMAX - Enable Pendo for SMAX tenant - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/SMAX+-+Enable+Pendo+for+SMAX+tenant) | LOW | [Rui 'Henrry' Han](https://confluence.opentext.com/display/~rhan2) |  |  |

| S.No | Workaround items | Priority  (Need to be reviewed) | Current Doc Author/Owner | New Owner | Comments |
| --- | --- | --- | --- | --- | --- |
|  | [(23.4.P1) Disable the platform access and service log on EU8 for farm stabilization - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/%2823.4.P1%29+Disable+the+platform+access+and+service+log+on+EU8+for+farm+stabilization) |  | Wei Zhenkun  Chongtian Ding |  |  |
|  | [(JP12) Enhance search accuracy of Japanese content - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/%28JP12%29+Enhance+search+accuracy+of+Japanese+content) |  | Li-Ping Sun  Wei Zhenkun |  |  |
|  | [Change TimeWindow Interval via JMX or configmap - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Change+TimeWindow+Interval+via+JMX+or+configmap) |  | Jimmy Ji |  |  |
|  | [Disable the gateway service log for farm stabilization - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Disable+the+gateway+service+log+for+farm+stabilization) |  | Rui Zhang |  |  |
|  | [Disable the platform access logs and most of service logs on EU8 for farm stabilization - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Disable+the+platform+access+logs+and+most+of+service+logs+on+EU8+for+farm+stabilization) |  | Wei Zhenkun |  |  |
|  | [How to check native SACM notificaiton queue in SaaS - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+check+native+SACM+notificaiton+queue+in+SaaS) |  | Alex Song |  |  |
|  | [How to fix broken SLT data via Python script - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/How+to+fix+broken+SLT+data+via+Python+script) |  | [JiaJie Qian](https://confluence.opentext.com/display/~jqian2)  [Chandan M C](https://confluence.opentext.com/display/~cmc) | [Chandan M C](https://confluence.opentext.com/display/~cmc) |  |
|  | [NGarm=2 for Japanese language in IDOL contents - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/NGarm%3D2+for+Japanese+language+in+IDOL+contents) |  | Wei Zhenkun |  |  |
|  | [Optimize the IDOL archive queue for EU8 - ITOM Cloud Service Delivery - Confluence OpenText](https://confluence.opentext.com/display/ICSD/Optimize+the+IDOL+archive+queue+for+EU8) |  | Li-Ping Sun  Wei Zhenkun |  |  |
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