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---
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title: "Usability Testing"
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type: concept
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tags: [ux, testing, methodology]
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last_updated: 2026-04-20
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---
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## Definition
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可用性测试是评估产品易用性的方法，通过让真实用户执行任务来识别可用性问题。
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## Testing Methods
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- 实验室测试
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- 远程测试
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- 基准测试
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- 比较测试
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## Key Metrics
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- 任务完成率
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- 任务时间
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- 错误数量
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- 用户满意度评分
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- NPS
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## Process
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1. 定义测试目标和任务
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2. 招募参与者
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3. 进行测试 session
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4. 分析数据
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5. 生成报告和建议
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## Related Concepts
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- [[User Research]]
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- [[User Journey Mapping]]
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