SRE weekly 所有文章

sreweekly/markdown/216/05-incident-analysis-how-learning-is-different-than-fixing.md

@@ -0,0 +1,21 @@
+# Incident Analysis: How *Learning* is Different Than *Fixing*
+
+- **期号**: SRE Weekly Issue #216（2020-04-26）
+- **作者**: John Allspaw — Adaptive Capacity Labs
+- **链接**: https://speakerdeck.com/jallspaw/incident-analysis-how-star-learning-star-is-different-than-star-fixing-star
+
+## 简介
+
+> Most post-incident review documents are written to be filed, not written to be read.
+
+This slide deck is awesome and well worth the read.
+
+## 正文
+
+I presented this at the excellent AllTheTalks Conference during the COVID-19 pandemic. :/
+
+What does it mean to actually "learn" from an incident?
+
+This talk will describe what we can do differently in the industry on this front, based on foundational methods from Cognitive Systems Engineering, Human Factors, and Resilience Engineering.
+
+              April 15, 2020