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# RCM for NA14 Disruptions of Service (Salesforce)
- **期号**: SRE Weekly Issue #24（2016-05-22）
- **作者**: Full disclosure: Salesforce (parent company of my employer, Heroku), is mentioned.
- **链接**: https://help.salesforce.com/apex/HTViewSolution?urlname=Root-Cause-Message-for-Disruption-of-Service-on-NA14-May-2016&language=en_US
## 简介
Salesforce published a root cause analysis for the outage last week.
## 正文
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