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+---
+title: "shenwei"
+type: entity
+tags: [linkedin, author, cloud-devops]
+date: 2025-03-01
+---
+
+## Profile
+
+shenwei是LinkedIn上的IT运维和云转型领域作者，专注于现代IT服务管理（ITSM）、AIOps和DevOps实践。
+
+## Contributions
+
+### Published Articles
+
+1. **Modern ITSM: Driving Efficiency, Security & Resilience**
+   - 探讨ITSM从传统工单系统向AI驱动、自愈智能运营的演进
+   - 覆盖AIOps、Hyperautomation、ITSM 2.0等前沿趋势
+   - 来源：[[understanding-complete-itsm]]
+
+## Areas of Expertise
+
+- [[ITSM]] & [[ITSM-2.0]]
+- [[AIOps]] & Machine Learning
+- [[DevOps]] Culture & Automation
+- [[Self-Healing-Systems]]
+- [[Zero-Trust-Architecture]]
+
+## Linked Sources
+
+- [[understanding-complete-itsm]]
+
+## Connections
+
+- [[The Agency]] — 相关领域（AI Agents for IT Operations）
+- [[BMC]] — 相关厂商（AIOps平台提供商）
+- [[Micro-Focus]] — 相关厂商（ITOM解决方案）