first build nexus
This commit is contained in:
@@ -0,0 +1,22 @@
|
||||
PCS: https://pcs.saas.microfocus.com/homepage?AUTH=SAML
|
||||
|
||||
ITOM Cloud Ops Assignment Group:
|
||||
- SD: ESM SaaS Ops
|
||||
- SD: OpsB SaaS Ops
|
||||
- SD: NOM SaaS Ops
|
||||
- SD: DCA SaaS Ops
|
||||
|
||||
|
||||
- ITOM Cloud Service Offerings
|
||||
- Service Request vs Support Request
|
||||
- Entitlement/Environment/Tenant/Product
|
||||
- Service/Support Request triage & workflow
|
||||
- Request -> Incident -> Change
|
||||
- Escalations
|
||||
|
||||
BI report:
|
||||
|
||||
https://app.powerbi.com/groups/fac06a69-6340-4715-b8fe-4bdc0ca9af14/reports/1f4989a9-0127-4c6d-9375-f9dd9bda5d84/ReportSection?experience=power-bi
|
||||
|
||||
PCS Dahsboard:
|
||||
https://pcs.saas.microfocus.com/dashboard
|
||||
Reference in New Issue
Block a user