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# Configure-custom-SMTP-for-UCMDB_688983358
## Introduction
## Step 1. Get AWS SMTP server host
The smtp server host is dedicated for each region of AWS. Please refer to SMTP Endpoints of [Amazon Simple Email Service endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/ses.html) for details.
## Step 2. Create email credentials for the UCMDB - Optional
This step to create a custom sender SES identity is OPTIONAL. This is only needed if the customer requires a "custom sender" email address.
You can use the Farm AWS SES identity details instead. This is actually the preferred method.
Note: for the below steps you need to login to AWS Console using the ESM user, or ask someone from PSEC (MFI-Product Security Operations <MFI-ProductSecOps@ [opentext.com](http://opentext.com/) >) to create this IAM user.
1. Open the **“Amazon Simple Email Service”** on the AWS console
2. Go to select the **“SMTP Settings”** on left pane, click **“Create SMTP credentials”** in the **“Simple Mail Transfer Protocol (SMTP) settings”**
![](https://staging.docs.microfocus.com/mediawiki/images/8/86/esmemailsetting1.png)
1. Give the new IAM user name as **“ses-smtp-user.{farm alias}-{tenantId}”**, for example:
![](https://staging.docs.microfocus.com/mediawiki/images/5/5a/esmemailsetting2.png)
1. Click **Create**.
2. **Due to a limitation in UCMDB,the SMTP User password doesn't support special character like(/ \* -),so you have to repeat the IAM user creation until you got a Secret Key contains only alphabetic character.**
3. Save the access key, username, and access secret key into parameter store. The parameter path format:
- /{farm}/tenant/{tenantId}/iam/ses/key: Access key
- /{farm}/tenant/{tenantId}/iam/ses/name: Username
- /{farm}/tenant/{tenantId}/iam/ses/secret: Access Secret Key
## Step 3. Verify customer’s email address in AWS SES identity
Refer to [Configure custom mail sender, dedicated AWS SES users](https://rndwiki.houston.softwaregrp.net/confluence/display/ICS/Configure+custom+mail+sender%2C+dedicated+AWS+SES+users) to verify customer’s email address in AWS SES identity
## Step 4. Configure SMTP via JMX
1. Log into JMX Console and for **setSettingValue** ![](attachments/688983358/688983336.png)
2. Search JMX method **listResourceTypes**, input tenantid and click invoke.
Click **Settings\_STATE\_CUSTOMER\_SETTING**
Click **email.send.from
**Manually input the email sender in <value> if the value is not correct,click 'save resource'.
You may see a value like: <value>sma\_noreply&amp;#x40;[microfocus.com](http://microfocus.com/) </value> with hex code for the "@" character. Change it to the visible "@" character on your keyboard.**
![](attachments/688983358/688983341.png)
**
3. Search JMX method **showSettingsByCategory**, input customerID, **Mail Settings** as category and click invoke. Review all the values you input.
![](attachments/688983358/688983343.png)
4. example
## Step 5. Test to send report
1. log into CMS UI https://cms.<farm-alias>-smax.saas.microfocus.com/ucmdb-browser/ui/reports?customerID=123456789
2. Go to ![](attachments/688983358/688983346.png)
3. ![](attachments/688983358/688983351.png)
# Configure-custom-SMTP-for-UCMDB_688983358
## Introduction
## Step 1. Get AWS SMTP server host
The smtp server host is dedicated for each region of AWS. Please refer to SMTP Endpoints of [Amazon Simple Email Service endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/ses.html) for details.
## Step 2. Create email credentials for the UCMDB - Optional
This step to create a custom sender SES identity is OPTIONAL. This is only needed if the customer requires a "custom sender" email address.
You can use the Farm AWS SES identity details instead. This is actually the preferred method.
Note: for the below steps you need to login to AWS Console using the ESM user, or ask someone from PSEC (MFI-Product Security Operations <MFI-ProductSecOps@ [opentext.com](http://opentext.com/) >) to create this IAM user.
1. Open the **“Amazon Simple Email Service”** on the AWS console
2. Go to select the **“SMTP Settings”** on left pane, click **“Create SMTP credentials”** in the **“Simple Mail Transfer Protocol (SMTP) settings”**
![](https://staging.docs.microfocus.com/mediawiki/images/8/86/esmemailsetting1.png)
1. Give the new IAM user name as **“ses-smtp-user.{farm alias}-{tenantId}”**, for example:
![](https://staging.docs.microfocus.com/mediawiki/images/5/5a/esmemailsetting2.png)
1. Click **Create**.
2. **Due to a limitation in UCMDB,the SMTP User password doesn't support special character like(/ \* -),so you have to repeat the IAM user creation until you got a Secret Key contains only alphabetic character.**
3. Save the access key, username, and access secret key into parameter store. The parameter path format:
- /{farm}/tenant/{tenantId}/iam/ses/key: Access key
- /{farm}/tenant/{tenantId}/iam/ses/name: Username
- /{farm}/tenant/{tenantId}/iam/ses/secret: Access Secret Key
## Step 3. Verify customer’s email address in AWS SES identity
Refer to [Configure custom mail sender, dedicated AWS SES users](https://rndwiki.houston.softwaregrp.net/confluence/display/ICS/Configure+custom+mail+sender%2C+dedicated+AWS+SES+users) to verify customer’s email address in AWS SES identity
## Step 4. Configure SMTP via JMX
1. Log into JMX Console and for **setSettingValue** ![](attachments/688983358/688983336.png)
2. Search JMX method **listResourceTypes**, input tenantid and click invoke.
Click **Settings\_STATE\_CUSTOMER\_SETTING**
Click **email.send.from
**Manually input the email sender in <value> if the value is not correct,click 'save resource'.
You may see a value like: <value>sma\_noreply&amp;#x40;[microfocus.com](http://microfocus.com/) </value> with hex code for the "@" character. Change it to the visible "@" character on your keyboard.**
![](attachments/688983358/688983341.png)
**
3. Search JMX method **showSettingsByCategory**, input customerID, **Mail Settings** as category and click invoke. Review all the values you input.
![](attachments/688983358/688983343.png)
4. example
## Step 5. Test to send report
1. log into CMS UI https://cms.<farm-alias>-smax.saas.microfocus.com/ucmdb-browser/ui/reports?customerID=123456789
2. Go to ![](attachments/688983358/688983346.png)
3. ![](attachments/688983358/688983351.png)