# 5 Incident Management Tools You Need During a Firefight

- **期号**: SRE Weekly Issue #65（2017-03-26）
- **作者**: —
- **链接**: https://www.pagerduty.com/blog/5-incident-management-tools/

## 简介

PagerDuty really has been churning out excellent articles in the past couple of weeks. [Spoiler Alert] The five things are: internal communication, monitoring, a public status site, a support ticket system, and a defined incident response procedure.

## 正文

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