# An Inside Look at How The Ops Team Collaborates

- **期号**: SRE Weekly Issue #21（2016-05-01）
- **作者**: —
- **链接**: https://community.secondlife.com/t5/Tools-and-Technology/An-Inside-Look-at-How-The-Ops-Team-Collaborates/ba-p/2828482

## 简介

How do you collaborate remotely during an incident?  Some companies use conference bridges, but my former boss (and all-around incredible engineer and manager) Landon McDowell advocates for text-based chat.  I started my career as part of the Ops team he describes, so I might be biased, but I totally agree: chat is far superior to phone bridges or VoIP.

## 正文

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