# Post-Incident Reviews: Learning from Failure for Improved Incident Response – VictorOps - **期号**: SRE Weekly Issue #86(2017-08-27) - **作者**: This article is published by my sponsor, VictorOps, but their sponsorship did not influence its inclusion in this issue. - **链接**: https://victorops.com/blog/post-incident-reviews-learning-from-failure-for-improved-incident-response/ ## 简介 Recently, Jason Hand’s new ebook, Post-Incident Reviews, was published. Here’s his summary of the key points in the first three chapters. ## 正文 VictorOps is now Splunk On-Call — new name, updated product. With Splunk On-Call, developers, devops and operations teams make on-call suck less while reducing mean time to acknowledge and restore outages. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve incidents. Sign into your Splunk On-Call account, get user support or explore our other resources to learn more.