---
title: "ITOM Cloud Service Delivery : ITOM Cloud Service Team"
source: "http://127.0.0.1:8999/ITOM-Cloud-Service-Team_688992849.html"
author:
  - "[[Wei Shen]]"
published:
created: 2026-09-07
description:
tags:
  - "clippings"
---
## ITOM Cloud Service Team

### Team Manager (2)

| Name | Email | Manager | Region | Country | Main Role |
| --- | --- | --- | --- | --- | --- |
| Wei, Shen | [wshen@opentext.com](mailto:wshen@opentext.com) | Itay Laxer | APJ | China | People Manager |
| Joseiby Hernandez | [jhernandez2@opentext.com](mailto:jhernandez2@opentext.com) | Shen Wei | AMS | Costa Rica | People Manager |

### PMO (1)

| Name | Email | Manager | Region | Country | Main Role |
| --- | --- | --- | --- | --- | --- |
| Boglarka Ronai | [bronai@opentext.com](mailto:bronai@opentext.com) | Itay Laxer | EMEA | Romania | PMO |

### ESM Cloud Service Team (11）

- ITOM Cloud Service ESM Team [ITOMCloudServiceESMTeam@opentextcorporation.onmicrosoft.com](mailto:ITOMCloudServiceESMTeam@opentextcorporation.onmicrosoft.com)

| Name | Email | Manager | Region | Country | Product | Main Role |
| --- | --- | --- | --- | --- | --- | --- |
| Heiner Fernandez | [hfernandez@opentext.com](mailto:hfernandez@opentext.com) | Joseiby Hernandez | AMS | Costa Rica | ESM | Cloud Ops |
| Randall Araya | [raraya@opentext.com](mailto:raraya@opentext.com) | Joseiby Hernandez | AMS | Costa Rica | ESM | Cloud Ops |
| Adina Iulia Lehene | [alehene@opentext.com](mailto:alehene@opentext.com) | Florin Pavel | EMEA | Romania | ESM | Cloud Ops |
| Maricel Plesuvu | [mplesuvu@opentext.com](mailto:mplesuvu@opentext.com) | Florin Pavel | EMEA | Romania | ESM | Cloud Ops |
| Miroslav Shindarov | [mshindarov@opentext.com](mailto:mshindarov@opentext.com) | Shen Wei | EMEA | Bulgaria | ESM | Cloud Ops |
| Liu, Yu | [yliu5@opentext.com](mailto:yliu5@opentext.com) | Shen Wei | APJ | China | ESM | Cloud DevOps |
| Sun, Wenjun | [wsun2@opentext.com](mailto:wsun2@opentext.com) | Shen Wei | APJ | China | ESM | Cloud DevOps |
| Xia, Sunny | [sxia2@opentext.com](mailto:sxia2@opentext.com) | Shen Wei | APJ | China | ESM | Cloud Ops |
| Ye, Ting | [tye@opentext.com](mailto:tye@opentext.com) | Shen Wei | APJ | China | ESM | Cloud Ops |
| Zhao Yun | [yzhao3@opentext.com](mailto:yzhao3@opentext.com) | Shen Wei | APJ | China | ESM | Cloud Ops |
| Jeremy Thunker | [jthunker@opentext.com](mailto:jthunker@opentext.com) | Shen Wei | AMS | USA | ESM | Cloud Ops (FedRamp) |

### OpsB/NOM Cloud Service Team (10）

- ITOM Cloud Service SO Team [ITOMCloudServiceSOTeam@opentextcorporation.onmicrosoft.com](mailto:ITOMCloudServiceSOTeam@opentextcorporation.onmicrosoft.com)

| Name | Email | Manager | Region | Country | Product | Main Role |
| --- | --- | --- | --- | --- | --- | --- |
| Jones, Tyler | [tjones2@opentext.com](mailto:tjones2@opentext.com) | Shen Wei | AMS | USA | OpsB/NOM | Cloud DevOps |
| Prodan, Raluca | [rprodan@opentext.com](mailto:rprodan@opentext.com) | Florin Pavel | EMEA | Romania | OpsB/NOM | Cloud DevOps |
| Soare, Razvan Alexandru | [rsoare@opentext.com](mailto:rsoare@opentext.com) | Florin Pavel | EMEA | Romania | OpsB/NOM | Cloud DevOps |
| Krothamiddy, Sreekanth | [ksreekanth@opentext.com](mailto:ksreekanth@opentext.com) | Sajith Kumar | APJ | Inida | OpsB/NOM | Cloud DevOps |
| Prasad Mukkamala | [pmukkamala@opentext.com](mailto:pmukkamala@opentext.com) | Shen Wei | AMS | USA | OpsB/NOM | Cloud Ops |
| Girish J Babu | [gbabu@opentext.com](mailto:gbabu@opentext.com) | Sajith Kumar | APJ | India | OpsB/NOM | Cloud Ops |
| Javier Gerardo Mora | [jmora2@opentext.com](mailto:jmora2@opentext.com) | Joseiby Hernandez | AMS | Costa Rica | OpsB/NOM | Cloud Ops |
| Sandeep Kumar Swain | [sswain2@opentext.com](mailto:sswain2@opentext.com) | Sajith Kumar | APJ | India | OpsB/NOM | Cloud Ops |
| Andrei-Cosmin Turcu | [aturcu@opentext.com](mailto:aturcu@opentext.com) | Florin Pavel | EMEA | Romania | OpsB/NOM | Cloud Ops |
| Ioana Matei | [imatei@opentext.com](mailto:imatei@opentext.com) | Florin Pavel | EMEA | Romania | OpsB/NOM | Cloud Ops |

### APM Cloud Service Team (5)

- ITOM Cloud Services APM Team [ITOMCloudServicesAPMTeam@opentextcorporation.onmicrosoft.com](mailto:ITOMCloudServicesAPMTeam@opentextcorporation.onmicrosoft.com)

| Name | Email | Manager | Region | Country | Product | Main Role |
| --- | --- | --- | --- | --- | --- | --- |
| Jose Marin | [jmarin@opentext.com](mailto:jmarin@opentext.com) | Joseiby Hernandez | AMS | Costa Rica | APM | Cloud Ops |
| Javier Fonseca | [jfonseca@opentext.com](mailto:jfonseca@opentext.com) | Joseiby Hernandez | AMS | Costa Rica | APM | Cloud Ops |
| Vibin Krishnan | [vkrishnan2@opentext.com](mailto:vkrishnan2@opentext.com) | Sajith Kumar | APJ | India | APM | Cloud Ops |
| Subbareddy Gandavarapu | [sgandavarapu@opentext.com](mailto:sgandavarapu@opentext.com) | Sajith Kumar | APJ | India | APM | Cloud Ops |
| Gulamnabi A Naikwadi | [gnaikwadi@opentext.com](mailto:gnaikwadi@opentext.com) | Sajith Kumar | APJ | India | APM | Cloud Ops |