---
title: "shenwei"
type: entity
tags: [linkedin, author, cloud-devops]
date: 2025-03-01
---

## Profile

shenwei是LinkedIn上的IT运维和云转型领域作者，专注于现代IT服务管理（ITSM）、AIOps和DevOps实践。

## Contributions

### Published Articles

1. **Modern ITSM: Driving Efficiency, Security & Resilience**
   - 探讨ITSM从传统工单系统向AI驱动、自愈智能运营的演进
   - 覆盖AIOps、Hyperautomation、ITSM 2.0等前沿趋势
   - 来源：[[understanding-complete-itsm]]

## Areas of Expertise

- [[ITSM]] & [[ITSM-2.0]]
- [[AIOps]] & Machine Learning
- [[DevOps]] Culture & Automation
- [[Self-Healing-Systems]]
- [[Zero-Trust-Architecture]]

## Linked Sources

- [[understanding-complete-itsm]]

## Connections

- [[The Agency]] — 相关领域（AI Agents for IT Operations）
- [[BMC]] — 相关厂商（AIOps平台提供商）
- [[Micro-Focus]] — 相关厂商（ITOM解决方案）