# Complex Adaptive Systems and ITSM

- **期号**: SRE Weekly Issue #336（2022-08-28）
- **作者**: Jon Stevens-Hall
- **链接**: https://jonstevenshall.medium.com/complex-adaptive-systems-and-itsm-c92b0f953f0a

## 简介

Complex systems are weird, and a traditional deterministic view such as in older ITIL iterations doesn’t capture the situation.  We need to evolve our practices.

## 正文

> ⚠️ 抓取失败：HTTP 403