# On-Call Horror Story Number Three: This Wins the Most Grueling Award - **期号**: SRE Weekly Issue #95(2017-10-29) - **作者**: This article is published by my sponsor, VictorOps, but their sponsorship did not influence its inclusion in this issue. - **链接**: https://victorops.com/blog/call-horror-story-number-three-wins-grueling-award/ ## 简介 Grueling is right: their entire team came to the office over the weekend to work on the outage. Lesson learned: > When something goes horribly wrong, don’t bring everybody in. More ideas are good to a point, but if you don’t solve it in the window of a normal human’s ability to stay awake, the value they are giving you goes down exponentially as they get tired. ## 正文 VictorOps is now Splunk On-Call — new name, updated product. With Splunk On-Call, developers, devops and operations teams make on-call suck less while reducing mean time to acknowledge and restore outages. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve incidents. Sign into your Splunk On-Call account, get user support or explore our other resources to learn more.