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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-311/">SRE Weekly Issue #311</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-311/">February 27, 2022</a>
</div>
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<a href="https://sreweekly.com/sre-weekly-issue-311/" title="Permalink to SRE Weekly Issue #311" class="email_only">View on sreweekly.com</a>
<p class="wp-block-paragraph">I&#8217;m dedicating this issue to the people of Ukraine, and also those in Russia that are protesting the invasion.</p>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0; padding-left: 1rem; padding-right: 1rem; width: 80%; align: center; margin: 2rem auto 2rem auto;">
<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
<p>Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt):<br><a href="https://rootly.com/demo/?utm_source=sreweekly">https://rootly.com/demo/?utm_source=sreweekly</a></p>
</div>
<h2 class="wp-block-heading">Articles</h2>
<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.pageittothelimit.com/easing-into-incident-command-with-iris-carrera/" target="_blank" rel="noopener">Easing Into Incident Command With Iris Carrera</a></div>
<div class="sreweekly-description">
<p>In this episode of the podcast Page it to the Limit, they discuss learning how to be an incident commander.</p>
<blockquote>
<p>There was major AWS outage and the second day I was incident command.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Kat Gaines, with guest Iris Carrera — Page it to the Limit</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://medium.com/swlh/the-ownership-trio-482a4e5f666d?source=rss-59d815140088------2" target="_blank" rel="noopener">The ownership trio</a></div>
<div class="sreweekly-description">
<p>This article discusses three aspects of fully owning your systems: mandate, knowledge, and responsibility. After defining those terms, it goes on to discuss what happens if one of the three is missing.</p>
<p>&nbsp;&nbsp;<small>Alex Ewerlöf</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://netflixtechblog.com/rapid-event-notification-system-at-netflix-6deb1d2b57d1?source=rss----2615bd06b42e---4" target="_blank" rel="noopener">Rapid Event Notification System at Netflix</a></div>
<div class="sreweekly-description">
<p>I really like the &#8220;Managing High RPS&#8221; section, especially the part about ignoring events if they&#8217;re too old to be relevant any longer.</p>
<p>&nbsp;&nbsp;<small>Ankush Gulati and David Gevorkyan — Netflix</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://engineering.linkedin.com/blog/2022/hodor--detecting-and-addressing-overload-in-linkedin-microservic" target="_blank" rel="noopener">Hodor: Detecting and addressing overload in LinkedIn microservices</a></div>
<div class="sreweekly-description">
<p>Cool idea! When a process is overloaded, the system drops requests based on heuristics until the overload condition has passed.</p>
<p>&nbsp;&nbsp;<small>Bryan Barkley — LinkedIn</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://firehydrant.io/blog/incident-severity-and-priority-101/" target="_blank" rel="noopener">Incident severity and priority 101</a></div>
<div class="sreweekly-description">
<p>Here&#8217;s another take on incident severity and priority levels. The two terms are different and mean specific things.</p>
<p>&nbsp;&nbsp;<small>Robert Ross — FireHydrant</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.srepath.com/postmortems-software-outages-psychological-safety/" target="_blank" rel="noopener">Renaming SRE outage &#8220;post-mortems&#8221; for psychological safety</a></div>
<div class="sreweekly-description">
<p>Can we please agree to stop calling them &#8220;postmortems&#8221;?</p>
<p>  <small>Ash P — Cruform Newsletter</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.last9.io/the-origin-of-service-level-objectives/" target="_blank" rel="noopener">The origin of Service Level Objectives</a></div>
<div class="sreweekly-description">
<p>The term &#8220;service level&#8221; goes back to the US highway system maintenance procedures, among others.</p>
<p>&nbsp;&nbsp;<small>Akshay Chugh and Piyush Verma — Last9</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.honeycomb.io/blog/truth-about-meh-trics-metrics/" target="_blank" rel="noopener">The Truth About “MEH-TRICS”</a></div>
<div class="sreweekly-description">
<p>Charity Majors has railed against metrics for years. Now, her company Honeycomb has a metrics product offering. How does she square it?</p>
<p>&nbsp;&nbsp;<small>Charity Majors — Honeycomb</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://cloudpundit.com/2022/02/22/resilience-cloudy-without-a-chance-of-meatballs/" target="_blank" rel="noopener">Resilience: Cloudy without a chance of meatballs</a></div>
<div class="sreweekly-description">
<p>Despite the December AWS outage, folks aren&#8217;t fleeing AWS, and multi-cloud designs for reliability still don&#8217;t make sense, according to this cloud consultant. The media angle is fascinating.</p>
<p>&nbsp;&nbsp;<small>Lydia Leong — Cloud Pundit</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.jeli.io/incident-analysis-101-interviewing-how-to-determine-who-to-interview/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=incident-analysis-101-interviewing-how-to-determine-who-to-interview" target="_blank" rel="noopener">Incident Analysis 101: Interviewing &#8211; How to determine who to interview</a></div>
<div class="sreweekly-description">
<p>This article has a great list of ideas of who to talk to, plus a section on how to prioritize when you&#8217;re short on time.</p>
<p>&nbsp;&nbsp;<small>Daniela Hurtado — Jeli</small></p>
</div>
</div>
</div></div>
<h2 class="wp-block-heading">Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://status.slack.com/2022-02/3083852db30af86f">Slack</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<p>They posted a followup with details on what happened.</p>
<blockquote>
<p>A configuration change inadvertently lead to a sudden increase in activity on our database infrastructure.</p>
</blockquote>
</li>
</ul>
</li>
<li><a href="https://status.crates.io/incidents/1mqxfrx56qdh">crates.io (Rust package repository)</a>
</li>
<li><a href="https://www.thenationalnews.com/world/uk-news/2022/02/25/british-airways-suffers-second-computer-service-interruption-in-a-week/">British Airways</a>
</li>
<li><a href="https://www.businessinsider.com/donald-trump-social-media-app-truth-social-outage-minutes-launch-2022-2">Truth Social</a>
</li>
<li><a href="https://status.onepeloton.com/incidents/kxpr1mysktbb">Peloton</a>
</li>
<li><a href="https://truthsocial.statuspage.io/">Truth Social</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<blockquote>
<p>Due to the overwhelming demand at launch, we are currently rate-limited on onboarding new users to the platform.</p>
</blockquote>
</li>
</ul>
</li>
</ul>
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