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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-334/">SRE Weekly Issue #334</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-334/">August 14, 2022</a>
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<a href="https://sreweekly.com/sre-weekly-issue-334/" title="Permalink to SRE Weekly Issue #334" class="email_only">View on sreweekly.com</a>
<p class="wp-block-paragraph">I&#8217;ll be on vacation starting next Sunday (yay!). That means the next two issues will be prepared in advance, so there won&#8217;t be an Outages section.</p>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0; padding-left: 1rem; padding-right: 1rem; width: 80%; align: center; margin: 2rem auto 2rem auto;">
<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
<p>Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set):<br /><a href="https://rootly.com/demo/">https://rootly.com/demo/</a></p>
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<h2 class="wp-block-heading">Articles</h2>
<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://incident.io/blog/third-party-outages" target="_blank" rel="noopener">Handling third-party provider outages</a></div>
<div class="sreweekly-description">
<p>Should you go multi-cloud? What should you do during an incident involving a third-party dependency? What about after? Read this one for all that and more.</p>
<p>&nbsp;&nbsp;<small>Lisa Karlin Curtis — incident.io</small><br>
<small><em>Full disclosure: Fastly, my employer, is mentioned.</em></small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://surfingcomplexity.blog/2022/07/24/common-ground-breakdown-in-uvalde/" target="_blank" rel="noopener">Common ground breakdown in Uvalde</a></div>
<div class="sreweekly-description">
<p>An introduction to the concept of common ground breakdown, using the Uvalde shooting in the US as a case study.</p>
<p>&nbsp;&nbsp;<small>Lorin Hochstein</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.reddit.com/r/sre/comments/wny2js/how_do_you_handle_weekly_commitments_during_your/" target="_blank" rel="noopener">r/sre &#8211; How do you handle weekly commitments during your on call rotation?</a></div>
<div class="sreweekly-description">
<p>The comments section is full of some pretty great advice, including questions you can ask while interviewing to suss out whether the on-call culture is going to be livable.</p>
<p>&nbsp;&nbsp;<small>u/dicksoutfoeharambe (and others) — reddit</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://jonstevenshall.medium.com/lessons-from-the-tsb-failure-a-perfect-storm-of-waterfall-failures-4f4d2e789b35" target="_blank" rel="noopener">Lessons from the TSB failure: a perfect storm of waterfall failures</a></div>
<div class="sreweekly-description">
<p>From the archives, this is an analysis of a report on the 2018 major outage at TSB Bank in the UK.</p>
<p>&nbsp;&nbsp;<small>Jon Stevens-Hall</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://brooker.co.za/blog/2022/08/11/backoff.html" target="_blank" rel="noopener">What is Backoff For?</a></div>
<div class="sreweekly-description">
<p>You can determine whether backoff will actually help your system, and this article does a great job of telling you how.</p>
<p>&nbsp;&nbsp;<small>Marc Brooker</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.danslimmon.com/2019/06/24/an-incident-command-training-handbook/" target="_blank" rel="noopener">An Incident Command Training Handbook</a></div>
<div class="sreweekly-description">
<p>I&#8217;ve read (and written) plenty of IC training guides, but this is the first time I&#8217;ve come across the concept of a &#8220;Hands-Off Update&#8221;. I&#8217;m definitely going to use that!</p>
<p>&nbsp;&nbsp;<small>Dan Slimmon</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.danslimmon.com/2019/05/03/no-observability-without-theory/" target="_blank" rel="noopener">No observability without theory</a></div>
<div class="sreweekly-description">
<p>This is a really great exlpanation of observability from an angle I haven&#8217;t seen before.</p>
<blockquote>
<p>a metric dashboard only contributes to observability if its reader can interpret the curves they’re seeing within a theory of the system under study.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Dan Slimmon</small></p>
</div>
</div>
</div></div>
<h2 class="wp-block-heading">Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://www.hindustantimes.com/technology/we-fixed-it-twitter-rolls-back-internal-systems-change-after-service-outage-101660090890057.html">Twitter</a>
</li><li><a href="https://www.theguardian.com/technology/2022/aug/09/google-outage-search-down">Google Search</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<p>Did you catch the Google search outage? I&#8217;ve never seen one like it — that&#8217;s how rare they are. Google shared a tidbit of information about what went wrong — and it wasn&#8217;t the <a href="https://www.sfgate.com/news/article/google-electrical-incident-injures-3-17360321.php">datacenter explosion</a> folks speculated about.</p>
</li></ul>
</li><li><a href="https://status.onepeloton.com/incidents/b268rgl3r63s">Peloton</a>
</li></ul>
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