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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-356/">SRE Weekly Issue #356</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-356/">January 22, 2023</a>
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<a href="https://sreweekly.com/sre-weekly-issue-356/" title="Permalink to SRE Weekly Issue #356" class="email_only">View on sreweekly.com</a>
<p class="wp-block-paragraph">Thanks to all of you that took the time to share your ideas about choosing incidents to investigate! I got some great answers and I&#8217;m looking forward to pulling them together into an article.</p>
<p class="wp-block-paragraph">I decided to give this GPT-3 thing a spin. It turns out that it absolutely can assemble a newsletter with links to the week&#8217;s top SRE stories, each with a short description. It even includes authors. The authors are even real people. The URLs, though&#8230; well, they <em>look</em> real, but they&#8217;re mysteriously all 404s, and the articles don&#8217;t actually exist. Guess you&#8217;re stuck with me for now!</p>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0; padding-left: 1rem; padding-right: 1rem; width: 80%; align: center; margin: 2rem auto 2rem auto;">
<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
<p>Manage incidents directly from Slack with Rootly 🚒.</p>
<p>Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. Want to see why companies like Canva and Grammarly love us?:</p>
<p><a href="https://rootly.com/demo/">https://rootly.com/demo/</a></p>
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<h2 class="wp-block-heading">Articles</h2>
<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.symops.com/2023/01/05/platform-engineering-as-a-startup/" target="_blank" rel="noopener">Platform Engineering as a Startup</a></div>
<div class="sreweekly-description">
<p>This article takes the idea of &#8220;internal customers&#8221; to its logical conclusion, by treating the platform in the same way as a startup company.</p>
<p>&nbsp;&nbsp;<small>Adam Buggia — Sym</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.danslimmon.com/2014/08/08/blameless-postmortems-bayes-theorem/" target="_blank" rel="noopener">Blameless Postmortems &amp; Bayes’ Theorem</a></div>
<div class="sreweekly-description">
<p>This article uses nifty probability formulas to show that blaming an engineer for an incident may well result in diminished reliability and efficiency.</p>
<p>&nbsp;&nbsp;<small>Dan Slimmon</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://circleci.com/blog/jan-4-2023-incident-report/" target="_blank" rel="noopener">CircleCI incident report for January 4, 2023 security incident</a></div>
<div class="sreweekly-description">
<p>Here&#8217;s a report on the CircleCI security incident at the start of the year. There&#8217;s some good stuff in there about not blaming the specific engineer whose device was attacked.</p>
<p>&nbsp;&nbsp;<small>Rob Zuber — CircleCI</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.honeycomb.io/blog/counting-forest-fires" target="_blank" rel="noopener">Counting Forest Fires</a></div>
<div class="sreweekly-description">
<p>A hot take on how <em>not</em> to measure your incident response process.</p>
<p>&nbsp;&nbsp;<small>Fred Hebert — Honeycomb</small><br>
&nbsp;&nbsp;<small><em>Full disclosure: Honeycomb is my employer.</em></small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://tech.ebayinc.com/engineering/how-ebays-notification-platform-used-fault-injection-in-new-ways/" target="_blank" rel="noopener">How eBay’s Notification Platform Used Fault Injection in New Ways</a></div>
<div class="sreweekly-description">
<blockquote>
<p>eBay’s notification platform team built a fault-tolerant, resilient system by injecting faults in the application level.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Wei Chen — eBay</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://surfingcomplexity.blog/2023/01/15/a-small-mistake-does-not-a-complex-systems-failure-make/" target="_blank" rel="noopener">A small mistake does not a complex systems failure make</a></div>
<div class="sreweekly-description">
<p>This one succinctly sums up why I haven&#8217;t covered the NOTAM outage much yet.</p>
<blockquote>
<p>If a small mistake was sufficient to take down a complex system, then <strong>our systems would be crashing all of the time</strong>.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Lorin Hochstein</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://ayende.com/blog/198849-C/production-postmortem-the-heisenbug-server?Key=1eeda567-02a8-4bbb-b90f-557523973233" target="_blank" rel="noopener"> Production postmortem: The heisenbug server</a></div>
<div class="sreweekly-description">
<p>Don&#8217;t you love when merely running <code>strace</code> fixes the problem?</p>
<p>&nbsp;&nbsp;<small>Oren Eini</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://admiralcloudberg.medium.com/question-of-intent-the-crash-of-garuda-indonesia-flight-200-d0dee10580ac" target="_blank" rel="noopener">Question of Intent: The crash of Garuda Indonesia flight 200</a></div>
<div class="sreweekly-description">
<p>This air accident seems at its face to be a clear-cut story of negligence. There&#8217;s far more to it, and the author goes into detail on why blaming the captain can damage air safety industry-wide.</p>
<p>&nbsp;&nbsp;<small>Admiral Cloudberg</small></p>
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