nexus/sreweekly/markdown/336/04-complex-adaptive-systems-and-itsm.md

Complex Adaptive Systems and ITSM

• 期号: SRE Weekly Issue #336（2022-08-28）
• 作者: Jon Stevens-Hall
• 链接: https://jonstevenshall.medium.com/complex-adaptive-systems-and-itsm-c92b0f953f0a

简介

Complex systems are weird, and a traditional deterministic view such as in older ITIL iterations doesn’t capture the situation. We need to evolve our practices.

正文

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