nexus/sreweekly/markdown/49/05-5-ways-to-hone-your-production-incident-postmortems.md

5 ways to hone your production incident postmortems

• 期号: SRE Weekly Issue #49（2016-11-27）
• 作者: —
• 链接: http://tech.shutterstock.com/2016/11/11/5-ways-to-hone-your-production-incident-postmortems/

简介

Shutterstock shares some tips they’ve learned from writing postmortems. My favorite part is about recording a timeline of events in an incident. I’ve found that reading an entire chat transcript for an incident can be tedious, so it can be useful to tag items of interest using a chat-bot command or a search keyword so that you can easily find them later.

正文

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