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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-283/">SRE Weekly Issue #283</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-283/">August 15, 2021</a>
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<a href="https://sreweekly.com/sre-weekly-issue-283/" title="Permalink to SRE Weekly Issue #283" class="email_only">View on sreweekly.com</a>
<p>I&#8217;m on vacation enjoying the sunny beaches in Maine with my family, so I prepared this week&#8217;s issue in advance.  No outages section, save for one big one I noticed due to direct personal experience.  See you all next week!</p>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0; padding-left: 1rem; padding-right: 1rem; width: 80%; align: center; margin: 2rem auto 2rem auto;">
<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, StackHawk:</h2>
<p>StackHawk is now integrated with GitHub Code Scanning! Enginners can run automated dynamic application and API security when they check-in code, with results available directly in GitHub.<br />
<a href="https://sthwk.com/GitHub-CodeScanning">https://sthwk.com/GitHub-CodeScanning</a></p>
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<h2>Articles</h2>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.cloudflare.com/moving-quicksilver-into-production/" target="_blank">Moving Quicksilver into production</a></div>
<div class="sreweekly-description">
<blockquote><p>We needed a way to deploy our new service seamlessly, and to roll back that deploy should something go wrong. Ultimately many, many, things did go wrong, and every bit of failure tolerance put into the system proved to be worth its weight in gold because none of this was visible to customers.</p></blockquote>
<p><small>Geoffrey Plouviez — Cloudflare</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.blameless.com/blog/how-to-communicate-incident-retrospectives-to-stakeholders" target="_blank">The Secret of Communicating Incident Retrospectives</a></div>
<div class="sreweekly-description">
<p>I especially like the idea of tailoring retrospective documents to disparate audiences — you may have more than you realize.</p>
<p><small>Emily Arnott — Blameless</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.etsy.com/news/2012/demystifying-site-outages/" target="_blank">Demystifying Site Outages</a></div>
<div class="sreweekly-description">
<p>An analysis of two incidents from the venerable John Allspaw.  These are from 2012 back when he was at Etsy, and yet there&#8217;s still a ton we can learn now by reading them.</p>
<p><small>John Allspaw — Etsy</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.gojekengineering.com/why-we-swear-by-the-rca-f535fd5abbcb" target="_blank">Why We Swear by the RCA</a></div>
<div class="sreweekly-description">
<blockquote><p>An account of how Gojek responds to production issues, and why the RCA is a critical part of the process.</p></blockquote>
<p><small>Sooraj Rajmohan — Gojek</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://rootly.io/blog/the-incident-review-4-times-when-typos-brought-down-critical-systems" target="_blank">The Incident Review: 4 Times When Typos Brought Down Critical Systems</a></div>
<div class="sreweekly-description">
<p>Type carefully&#8230; or rather, design resilient systems.</p>
<p><small>JJ Tang — Rootly</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.infoq.com/presentations/sre-build-trust" target="_blank">The SRE as a Diplomat </a></div>
<div class="sreweekly-description">
<p>Requiring development teams to fully own their services can lead to siloing and redundancy. Heroku works to ameliorate that by embedding SREs in development teams.</p>
<p><small>Johnny Boursiquot — Salesforce (presented at QCon)</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.learningfromincidents.io/blog/looking-beyond-the-metrics" target="_blank">Making Sense out of Incident Metrics</a></div>
<div class="sreweekly-description">
<p>I&#8217;ve shared some articles here suggesting doing away with incident metrics like MTTR entirely. This author says that they are useful, but the numbers must be properly ccontextualized.</p>
<p><small>Vanessa Huerta Granda — Learning From Incidents</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://incident.io/blog/why-more-incidents-is-no-bad-thing" target="_blank">Why more incidents is no bad thing</a></div>
<div class="sreweekly-description">
<blockquote><p>Everything could be fine, or we could failing to report or missing problems altogether — we&#8217;re flying blind.</p></blockquote>
<p><small>Chris Evans — incident.io</small></p>
</div>
</div>
<h2>Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://www.githubstatus.com/incidents/rmfrw9dfbtbp">GitHub</a></li>
</ul>
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