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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-285/">SRE Weekly Issue #285</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-285/">August 29, 2021</a>
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<a href="https://sreweekly.com/sre-weekly-issue-285/" title="Permalink to SRE Weekly Issue #285" class="email_only">View on sreweekly.com</a>
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<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, StackHawk:</h2>
<p>Check out the latest from StackHawk&#8217;s Chief Security Officer, Scott Gerlach, on why security should be part of building software, and how StackHawk helps teams catch vulns before prod.<br />
<a href="https://sthwk.com/cloudnative">https://sthwk.com/cloudnative</a></p>
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<h2>Articles</h2>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://mailchimp.com/developer/blog/computers-are-the-easy-part/" target="_blank">Computers are the easy part</a></div>
<div class="sreweekly-description">
<p>What&#8217;s so great about this incident write-up is the way that entrenched mental models hampered the incident response. There&#8217;s so much to learn here.</p>
<p><small>Ray Ashman — Mailchimp</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://willgallego.com/2021/08/14/rethinking-best-practices/" target="_blank">Rethinking Best Practices</a></div>
<div class="sreweekly-description">
<p>The parallels between this and the Mailchimp article are striking.</p>
<p><small>Will Gallego</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://rootly.io/blog/how-to-improve-upon-google-s-four-golden-signals-of-monitoring" target="_blank">How to Improve Upon Google’s Four Golden Signals of Monitoring</a></div>
<div class="sreweekly-description">
<p>This includes a review of the four golden signals and presents three areas to go further.</p>
<p><small>JJ Tang — Rootly</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://surfingcomplexity.blog/2021/08/13/root-cause-of-failure-root-cause-of-success" target="_blank">Root cause of failure, root cause of success</a></div>
<div class="sreweekly-description">
<p>This one thoughtfully discusses why &#8220;root cause&#8221; is a flawed concept, approaching the idea from multiple directions.</p>
<p><small>Lorin Hochstein</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://flyingbarron.medium.com/ibm-prevail-conference-october-19-21-2021-f4e482aed2d2" target="_blank">IBM PREVAIL Conference: October 19–21, 2021</a></div>
<div class="sreweekly-description">
<p>Check it out, a new SRE conference! This one&#8217;s virtual and the CFP is open until October 1.</p>
<p><small>Robert Barron — IBM</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://charity.wtf/2021/08/09/notes-on-the-perfidy-of-dashboards/" target="_blank">Notes on the Perfidy of Dashboards</a></div>
<div class="sreweekly-description">
<p>To be clear, this article is about <em>static</em> dashboards that just contain pre-set graphs of specific metrics.</p>
<blockquote><p>every dashboard is an answer to some long-forgotten question</p></blockquote>
<p><small>Charity Majors</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.adaptivecapacitylabs.com/blog/2021/08/22/what-makes-public-posts-about-incidents-different-from-analysis-write-ups/" target="_blank">What makes public posts about incidents different from analysis write-ups</a></div>
<div class="sreweekly-description">
<p>Public incident posts give us useful insight into how companies analyze their incidents, but it&#8217;s important to remember that they&#8217;re almost never the same as internal incident write-ups.</p>
<p><small>John Allspaw — Adaptive Capacity Labs</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://status.heroku.com/incidents/2300" target="_blank">Heroku Incident #2300 Follow-Up</a></div>
<div class="sreweekly-description">
<p>In this incident from July 7, front-line routing hosts exceeded their file descriptor limits, causing requests to be delayed and dropped.</p>
<p><small>Heroku</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.netmeister.org/blog/tlds.html" target="_blank">TLDs &#8212; Putting the &#8216;.fun&#8217; in the top of the DNS</a></div>
<div class="sreweekly-description">
<blockquote><p>.io, assigned to the British Indian Ocean Territory is almost exclusively used by annoying startups for content completely unrelated to the islands.</p></blockquote>
<p>Remember, it&#8217;s all fun and games until the random country you&#8217;ve attached your business to has an outage in their TLD DNS infrastructure.</p>
<p><small>Jan Schaumann</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.honeycomb.io/blog/why-observability-requires-distributed-column-store" target="_blank">Why Observability Requires a Distributed Column Store</a></div>
<div class="sreweekly-description">
<p>If you&#8217;re curious about just what a columnar data store is like I was, this article is a good introduction.</p>
<p><small>Alex Vondrak — Honeycomb</small></p>
</div>
</div>
<h2>Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://www.google.com/appsstatus/dashboard/incidents/cuYQpSPwGyTRb1Uuf4ED">Google Voice</a></li>
<li><a href="https://status.heroku.com/incidents/2347?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+HerokuStatus+%28Heroku+%7C+Status%29">Heroku</a></li>
<li><a href="https://theisleofthanetnews.com/2021/08/26/nhs-internet-failure-affects-surgeries-across-kent/">National Health Service (UK)</a></li>
<li><a href="https://www.universalhub.com/2021/bpl-knocked-offline">Boston Public Library</a></li>
</ul>
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