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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-329/">SRE Weekly Issue #329</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-329/">July 3, 2022</a>
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<a href="https://sreweekly.com/sre-weekly-issue-329/" title="Permalink to SRE Weekly Issue #329" class="email_only">View on sreweekly.com</a>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0;margin-top: 2rem;margin-bottom: 2rem;margin-left: auto;margin-right: auto;padding-left: 1rem;padding-right: 1rem;width: 80%;align: center;">
<h2 style="text-align: center;font-size: 80%;color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
<p>Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set):<br>
<a href="https://rootly.com/demo/">https://rootly.com/demo/</a></p>
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<h2 class="wp-block-heading">Articles</h2>
<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.cortex.io/post/keep-calm-and-use-the-runbook" target="_blank" rel="noopener">“Keep calm and use the runbook” – Why runbooks are the key to handling any situation effectively</a></div>
<div class="sreweekly-description">
<p>A primer on what makes a good runbook.</p>
<blockquote>
<p>Runbooks are most effective when they are readily available, easily actionable, and up-to-date and accurate.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Cortex</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.infoq.com/articles/scalable-SRE-standardization-feedback/" target="_blank" rel="noopener">Establishing a Scalable SRE Infrastructure Using Standardization and Short Feedback Loops </a></div>
<div class="sreweekly-description">
<blockquote>
<p>In this article, we describe the architecture and implementation of our SRE infrastructure, how it is used and how it was adopted. </p>
</blockquote>
<p>&nbsp;&nbsp;<small>Philipp Gündisch and Vladyslav Ukis — Siemens</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://thenewstack.io/tech-debt-incidents-and-on-call/" target="_blank" rel="noopener">Tech Debt, Incidents and On Call</a></div>
<div class="sreweekly-description">
<p>After an explanation of tech debt, this article goes into a possible solution: having on-call folks fix lingering problems in between pages.</p>
<p>&nbsp;&nbsp;<small>Dormain Drewitz — The New Stack</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.pagerduty.com/blog/standardize-service-ownership-at-scale/" target="_blank" rel="noopener">How to Standardize Service Ownership at Scale for Improved Incident Response</a></div>
<div class="sreweekly-description">
<p>I&#8217;ve read plenty of articles about service ownership, but this one has something new: a discussion of how to divvy up a monolith into separate &#8220;services&#8221; for teams to own.</p>
<p>&nbsp;&nbsp;<small>Hannah Culver — PagerDuty</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://engineering.sendinblue.com/streamlining-our-incident-responses/" target="_blank" rel="noopener">Streamlining our incident responses</a></div>
<div class="sreweekly-description">
<p>The folks at Sendinblue have chronicled their journey to better incident response, and there&#8217;s a lot here to learn from.</p>
<p>&nbsp;&nbsp;<small>Tanguy Antoine — Sendinblue</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://rootly.com/blog/why-more-incidents-are-better" target="_blank" rel="noopener">Why More Incidents Are Better</a></div>
<div class="sreweekly-description">
<p>Incidents will always happen, but thankfully they have plenty of upsides, as this article explains.</p>
<p>&nbsp;&nbsp;<small>Andre King — Rootly</small><br>
<small><em>This article is published by my sponsor, Rootly, but their sponsorship did not influence its inclusion in this issue.</em></small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://cherkaskyb.medium.com/my-alerts-dont-work-anymore-now-what-54337692d3b0?source=rss-665b8f6a764a------2" target="_blank" rel="noopener">My Alerts Don’t Work Anymore, Now What?</a></div>
<div class="sreweekly-description">
<p>You&#8217;re not getting paged. Is it because you&#8217;ve fixed all the things, or has your alerting atrophied?</p>
<p>&nbsp;&nbsp;<small>Boris Cherkasky</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://incident.io/blog/uncovering-the-mysteries-of-on-call" target="_blank" rel="noopener">Uncovering the mysteries of on-call</a></div>
<div class="sreweekly-description">
<p>The folks at incident.io are here with the results of their survey of on-call practices. I like the focus on compensation for being on-call.</p>
<p>&nbsp;&nbsp;<small>incident.io</small></p>
</div>
</div>
</div></div>
<h2 class="wp-block-heading">Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://www.techtimes.com/articles/277306/20220628/twitter-down-users-see-poodle-when-clicking-site.htm">Twitter</a></li>
<li><a href="https://www.businessinsider.com/netflix-outage-reports-after-new-stranger-things-episodes-debuted-2022-7">Netflix briefly went down for some users after the new &#8216;Stranger Things&#8217; episodes debuted Friday morning, according to outage reports</a></li>
<li><a href="https://www.githubstatus.com/incidents/qzmhbwp7f6nn">GitHub</a></li>
<li><a href="https://reddit.statuspage.io/incidents/k33phm6kt9vp">reddit</a></li>
<li><a href="https://www.zebrium.com/">Zebrium</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<p>I noticed this one while trying to read one of their articles. I was getting NXDOMAIN trying to resolve zebrium.com.</p>
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</ul>
</li>
</ul>
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