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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-74/">SRE Weekly Issue #74</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-74/">May 28, 2017</a>
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<a href="https://sreweekly.com/sre-weekly-issue-74/" title="Permalink to SRE Weekly Issue #74" class="email_only">View on sreweekly.com</a>
<p>This is the first issue sent to over 2000 email subscribers (not to mention the 500+ Twitter followers and an unknown number of RSS subscribers!).  Wow!  Thank you all so much for reading and for all the great feedback you&#8217;ve sent over the past year and a half.  You make this fun.</p>
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<h2 style="text-align: center; font-size: 55%; color: #b0b0b0;">SPONSOR MESSAGE</h2>
<p>Upcoming devops.com webinar: Top 10 Practices of Highly Successful DevOps Incident Management Teams. Learn more and register: <a href="http://try.victorops.com/SRE_Weekly/IncidentMgmtWebinar">http://try.victorops.com/SRE_Weekly/IncidentMgmtWebinar</a></p>
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<h2>Articles</h2>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://highscalability.com/blog/2016/8/23/the-always-on-architecture-moving-beyond-legacy-disaster-rec.html" target="_blank">The Always On Architecture &#8211; Moving Beyond Legacy Disaster Recovery</a></div>
<div class="sreweekly-description">
<p>The holy grail of high availability is a multi-datacenter (or cloud) active/active architecture. This article goes into why, including examples of common pitfalls of traditional disaster recovery solutions.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://serverfault.com/questions/29188/documenting-an-outage-for-a-post-mortem-review" target="_blank">Documenting an outage for a post-mortem review</a></div>
<div class="sreweekly-description">
<p>Neat idea: here&#8217;s a Stack Overflow question asking for critique of a proposed outline for a post-incident analysis. It&#8217;s a great start already, and the answers include some pretty top-notch suggestions.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://read.iopipe.com/multi-region-s3-failover-w-route53-64ff2357aa30?__s=gcxkayouhzyr45m1hboa" target="_blank">Multi-region S3 failover /w Route53</a></div>
<div class="sreweekly-description">
<p>A tutorial on setting up multi-region failover for an S3-hosted website, written in response to February&#8217;s major S3 outage in us-east.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://engineering.grab.com/dns-resolution-in-go-and-cgo" target="_blank">DNS Resolution in Go and Cgo</a></div>
<div class="sreweekly-description">
<p>Last week, I linked to an article about debugging an overloaded ELB node. This week we have the sequel, a deep dive into the intricate details behind the problem, complete with a trip into the glibc source code.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://medium.com/netflix-techblog/how-data-science-helps-power-worldwide-delivery-of-netflix-content-bac55800f9a7?source=rss----2615bd06b42e---4" target="_blank">How Data Science Helps Power Worldwide Delivery of Netflix Content</a></div>
<div class="sreweekly-description">
<p>Netflix uses data science to figure out how to fill the limited space on their edge content delivery nodes with the videos that people will request, all while (hopefully) avoiding hot nodes.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.pagerduty.com/blog/shadowing-customer-support/" target="_blank">Shadowing Customer Support for a Day</a></div>
<div class="sreweekly-description">
<p>Zayna Shahzad, a PagerDuty software engineer, did customer support for a day, and she learned a ton. As SREs, we have the customer experience directly in our sights, so this kind of thing sounds like a really great idea.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://m.youtube.com/watch?feature=youtu.be&amp;v=t2gX2mc-GmU" target="_blank">Is SRE a Good Term?</a></div>
<div class="sreweekly-description">
<p>Charity Majors does not want to be an SRE. Find out why by watching this 5-minute video interview between her and Rob Hirschfeld. I don&#8217;t often link to videos, because who has time to watch stuff? But this one is pretty intriguing.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://feedproxy.google.com/~r/serverdensity/~3/EjvK8zk26lo/" target="_blank">How we do HumanOps at Server Density</a></div>
<div class="sreweekly-description">
<p>Server Density originated the term &#8220;humanops&#8221;, and now they share 12 parts of how they practice it.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://www.malaysiakini.com/letters/382996" target="_blank">Modifications to the current on-call system?</a></div>
<div class="sreweekly-description">
<p>A Malaysian doctor writes about how to ensure that the national health system&#8217;s on-call policy is safe for doctors.</p>
<blockquote><p>The passing of a paediatrician-to-be involved in a road traffic accident (motor-vehicle accident) recently is indeed a heart-breaking news to the whole medical fraternity. With the incident, a persistent recurring issue also resurfaced &#8211; work-related commuting accident ie road traffic accidents involving exhausted doctors after on-calls.</p></blockquote>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.susanjfowler.com/blog/2017/5/20/five-things-tech-companies-can-do-better" target="_blank">Five Things Tech Companies Can Do Better</a></div>
<div class="sreweekly-description">
<p>Do what better? Prevent and end illegal and unethical actions like discrimination, harassment, and retaliation. This article is by Susan Fowler, featured here a bunch, and while it&#8217;s not <i>directly</i> related to SRE, it&#8217;s so important that I urge you to read it.</p>
</div>
</div>
<h2>Outages</h2>
<ul class="sreweekly-outages">
<li><a href="http://monitorama.com/#outage">Monitorama 2017 PDX</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">Monitorama (and a swathe of Portland) suffered a power outage last week. The organizers created a status site post (linked) and quickly organized a disaster recovery site: an entirely separate conference venue. Seriously amazing work, and oddly appropriate given the conference subject matter.
<p>If you didn&#8217;t make it to Monitorama, here&#8217;s a <a href="https://michael-kehoe.io/post/monitorama-2017-summary/">summary</a> from LinkedIn SRE Michael Kehoe.</li>
</ul>
</li>
<li><a href="http://www.sacbee.com/news/local/transportation/article152306877.html">Sacramento Airport (CA, USA)</a></li>
<li><a href="https://www.neowin.net/news/british-airways-experiences-global-system-outage-resulting-in-significant-delays-to-flights">British Airways</a></li>
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