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status, communicate proactively</p></a></li><li class=""><a aria-label="Private Status Page" target="_self" class="dropdown-item inline-block sm:hover:bg-secondary-gray-light transition-colors duration-200 sm:py-2.5 sm:px-3 px-1 rounded w-full" href="/features/status-page/private"><div class="flex items-center font-roobert sm:mb-2 text-font-800 font-bold sm:text-[15px] text-[16px] leading-5 space-x-2.5 sm:py-0 py-1"><svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg" class="sm:block hidden w-4 h-4"><path d="M2.297 7.592v-.899h3.097v.9H2.297ZM2.297 3.197v-.9h6.394v.9H2.297ZM2.297 5.394v-.898h6.394v.898H2.297ZM2.297 13.087v-.9h3.097v.9H2.297Z" fill="#121526" stroke="#fff" stroke-width="0.2"></path><path d="M12.636 12.637H9.34a1.648 1.648 0 0 0-1.649 1.649v1.098h1.1v-1.098a.55.55 0 0 1 .549-.55h3.296a.55.55 0 0 1 .55.55v1.098h1.099v-1.098a1.648 1.648 0 0 0-1.649-1.649ZM10.989 12.088a2.198 2.198 0 1 0 0-4.396 2.198 2.198 0 0 0 0 4.396Zm0-3.297a1.099 1.099 0 1 1 0 2.198 1.099 1.099 0 0 1 0-2.198Z" fill="#4635B8"></path><path d="M5.395 15.285H1.099a1 1 0 0 1-.999-1V1.1A1 1 0 0 1 1.099.1H9.89a1 1 0 0 1 .999.999v5.394H9.99V1.6a.6.6 0 0 0-.6-.6H1.6a.6.6 0 0 0-.6.6v12.387c0 .22.179.4.4.4h3.996v.899Z" fill="#121526" stroke="#fff" stroke-width="0.2"></path></svg><span class="whitespace-nowrap">Private Status Page</span></div><p class="font-normal text-sm leading-[22px] text-font-600 text-left sm:block hidden">Perfect for internal communications & private customers</p></a></li><li class=""><a aria-label="Multi-Language" target="_self" class="dropdown-item inline-block sm:hover:bg-secondary-gray-light transition-colors duration-200 sm:py-2.5 sm:px-3 px-1 rounded w-full" href="/features/status-page/multi-language"><div class="flex items-center font-roobert sm:mb-2 text-font-800 font-bold sm:text-[15px] text-[16px] leading-5 space-x-2.5 sm:py-0 py-1"><svg viewBox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg" class="sm:block hidden w-4 h-4"><path d="M18.571 11.143A7.428 7.428 0 1 0 26 18.572a7.438 7.438 0 0 0-7.429-7.429Zm5.488 6.5h-1.814c-.12-1.4-.504-2.765-1.131-4.023a5.58 5.58 0 0 1 2.945 4.023Zm-7.293 0a9.298 9.298 0 0 1 1.805-4.63 9.297 9.297 0 0 1 1.806 4.63h-3.611Zm3.612 1.857a9.295 9.295 0 0 1-1.807 4.63 9.297 9.297 0 0 1-1.806-4.63h3.613Zm-4.349-5.88a11.167 11.167 0 0 0-1.131 4.023h-1.814a5.58 5.58 0 0 1 2.945-4.023Zm-2.945 5.88h1.813c.12 1.4.505 2.765 1.131 4.023a5.582 5.582 0 0 1-2.944-4.023Zm8.03 4.023a11.165 11.165 0 0 0 1.131-4.023h1.814a5.58 5.58 0 0 1-2.945 4.023Z" fill="#4635B8"></path><path d="M3.877 12.838v-1.532h5.246v1.532H3.877ZM3.877 5.409V3.877h10.818v1.532H3.877ZM3.877 9.123V7.591h10.818v1.532H3.877ZM3.877 22.123v-1.532h5.246v1.532H3.877Z" fill="currentColor" stroke="#fff" stroke-width="0.325"></path><path d="M9.123 25.837H1.857a1.697 1.697 0 0 1-1.694-1.694V1.857A1.697 1.697 0 0 1 1.857.163h14.857a1.697 1.697 0 0 1 1.695 1.694v7.266h-1.532V2.29a.596.596 0 0 0-.596-.595H2.29a.596.596 0 0 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stroke-width="0.3"></path><path d="M9.9 13.4H4a2.9 2.9 0 0 1-.1-5.798v.8A2.1 2.1 0 0 0 4 12.6h5.9v.8ZM12 3.4H6.1v-.8H12a2.9 2.9 0 0 1 .1 5.798v-.8A2.1 2.1 0 0 0 12 3.4Z" fill="#121526" stroke="#fff" stroke-width="0.2"></path><circle cx="13" cy="13" r="4" fill="#4635B8"></circle></svg><span class="whitespace-nowrap">Notifications</span></div><p class="font-normal text-sm leading-[22px] text-font-600 text-left sm:block hidden">Notify your customers and stakeholders in real-time</p></a></li><li class=""><a aria-label="Monitoring & Automations" target="_self" class="dropdown-item inline-block sm:hover:bg-secondary-gray-light transition-colors duration-200 sm:py-2.5 sm:px-3 px-1 rounded w-full" href="/features/monitoring-and-automations"><div class="flex items-center font-roobert sm:mb-2 text-font-800 font-bold sm:text-[15px] text-[16px] leading-5 space-x-2.5 sm:py-0 py-1"><svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg" class="sm:block hidden w-4 h-4"><g clip-path="url(#nav-monitoring_svg__a)"><path d="M10.219 12.517h-.004a.342.342 0 0 1-.325-.248l-.613-2.147H7.824v-.684h1.71a.342.342 0 0 1 .33.248l.367 1.286 1.03-3.346a.347.347 0 0 1 .527-.178.336.336 0 0 1 .124.17l.606 1.82h1.806v.684H12.27a.342.342 0 0 1-.324-.234l-.347-1.04-1.054 3.428a.342.342 0 0 1-.327.241Z" fill="#4635B8"></path><path d="M2.033 5.867v1.5h-.867v-6.3A.968.968 0 0 1 2.133.1h12.8a.968.968 0 0 1 .967.967v12.8a.968.968 0 0 1-.967.966h-6.3v-.866h6.401v-8.2h-13v.1ZM6.4 4.9h.1V.967H2.033V4.9H6.4Zm.966-.1v.1H15.033V.967H7.366V4.8Z" fill="#121526" stroke="#fff" stroke-width="0.2"></path><path d="M6.087 11.99v.188l.468.428a.496.496 0 0 1 .101.621l-.564.99a.495.495 0 0 1-.587.223l-.599-.203a2.846 2.846 0 0 1-.327.186l-.126.624a.495.495 0 0 1-.495.398H2.789a.496.496 0 0 1-.495-.398l-.126-.624a2.823 2.823 0 0 1-.324-.186l-.602.203a.496.496 0 0 1-.587-.223l-.584-.99a.495.495 0 0 1 .102-.631l.467-.416V11.8l-.467-.428a.496.496 0 0 1-.102-.621l.584-.99a.495.495 0 0 1 .429-.248.495.495 0 0 1 .158.015l.59.212c.104-.069.213-.13.326-.185l.126-.624a.495.495 0 0 1 .495-.399h1.16a.495.495 0 0 1 .494.399l.126.624c.113.054.22.116.325.185l.601-.203a.495.495 0 0 1 .406.042.495.495 0 0 1 .181.181l.584.99a.495.495 0 0 1-.094.632l-.475.416v.19Z" fill="#4635B8"></path><path d="M2.54 13.224c.243.164.53.25.824.25A1.471 1.471 0 0 0 4.85 11.99a1.485 1.485 0 1 0-2.31 1.235Z" fill="#fff"></path></g><defs><clipPath id="nav-monitoring_svg__a"><path fill="#fff" d="M0 0h16v16H0z"></path></clipPath></defs></svg><span class="whitespace-nowrap">Monitoring & Automations</span></div><p class="font-normal text-sm leading-[22px] text-font-600 text-left sm:block hidden">Configure monitoring & Automations for your services</p></a></li><li class=""><a aria-label="Powerful API" target="_blank" class="dropdown-item inline-block sm:hover:bg-secondary-gray-light transition-colors duration-200 sm:py-2.5 sm:px-3 px-1 rounded w-full" href="https://docs.statuspal.io/platform/api-reference"><div class="flex items-center font-roobert sm:mb-2 text-font-800 font-bold sm:text-[15px] text-[16px] leading-5 space-x-2.5 sm:py-0 py-1"><svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg" class="sm:block hidden w-4 h-4"><path d="M14.43 11.983V9.418h.854v3.065a.955.955 0 0 1-.955.955H1.67a.955.955 0 0 1-.955-.955v-8.44a.955.955 0 0 1 .955-.954h3.592v.855H2.17a.6.6 0 0 0-.6.6v7.44a.6.6 0 0 0 .6.6h11.66a.6.6 0 0 0 .6-.6Z" fill="#121526" stroke="#fff" stroke-width="0.2"></path><path d="M9.056 10.374H9.05a.528.528 0 0 1-.501-.383l-.946-3.31h-2.24V5.626h2.638a.527.527 0 0 1 .507.383l.566 1.983 1.588-5.158a.535.535 0 0 1 .813-.275c.09.065.157.157.19.263l.936 2.804h2.784v1.055H12.22a.527.527 0 0 1-.5-.36l-.534-1.604-1.626 5.284a.527.527 0 0 1-.504.373Z" fill="#4635B8"></path></svg><span class="whitespace-nowrap">Powerful API</span></div><p class="font-normal text-sm leading-[22px] text-font-600 text-left sm:block hidden">The most extensible incident communication platform</p></a></li></ul></li></ul></li><li class="relative z-50"><button type="button" class="nav-item flex items-center " aria-expanded="false" aria-haspopup="menu">Resources<svg viewBox="0 0 9 6" fill="none" xmlns="http://www.w3.org/2000/svg" class="sm:ml-1.5 ml-auto sm:h-[6px] h-[12px]"><g clip-path="url(#arrow-down_svg__a)"><path d="m1.458 2 3 3 3-3" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path></g><defs><clipPath id="arrow-down_svg__a"><path fill="#fff" transform="translate(.229 .5)" d="M0 0h8v5H0z"></path></clipPath></defs></svg></button><ul class="sm:h-[330px] h-auto sm:w-max w-full dropdown news-dropdown hover:cursor-default "><li class="h-full sm:bg-white rounded-lg sm:p-4 sm:max-w-[574px] w-full relative"><div class="absolute inset-y-8 w-[1px] bg-secondary-light left-1/2 -translate-x-1/2 sm:block hidden"></div><ul class="sm:columns-2 space-y-2 gap-8"><li><a aria-label="Get Started Guide" 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Here is How to Prevent It</h1><div class="grid sm:grid-cols-[minmax(0,1fr)_fit-content(100%)] gap-3"><div class="flex items-center space-x-2"><img alt="Gravatar for eduardo@messuti.io" src="//www.gravatar.com/avatar/04a9bd30c108a0b5c43b9f6d32173356?d=monsterid&r=g&s=48" srcSet="//www.gravatar.com/avatar/04a9bd30c108a0b5c43b9f6d32173356?d=monsterid&r=g&s=96 2x" height="48" width="48" class="react-gravatar rounded-full"/><div><p class="p3">Eduardo Messuti</p><p class="text-gray-500">Founder and CTO</p></div></div><div class="flex flex-col justify-center items-end gap-2 order-1 sm:order-none mt-4 sm:mt-0"><p class="p5 !text-font-600">June 22, 2022</p><div class="flex items-center gap-4"><a aria-label="Share this on Hacker News" title="Share this on Hacker News" target="_blank" rel="noopener noreferrer" href="https://news.ycombinator.com/submitlink?u=statuspal.io/blog/2022-06-22-dns-incidents-like-cloudflares-could-turn-your-status-page-useless-here-is-how-to-prevent-it&t=DNS Incidents Like Cloudflare’s Could Turn your Status Page Useless; 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Here is How to Prevent It" fetchpriority="high" width="0" height="0" decoding="async" data-nimg="1" class="w-full h-auto block" style="color:transparent" sizes="(min-width: 1015px) 1015px, 100vw" srcSet="/_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=640&q=75 640w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=750&q=75 750w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=828&q=75 828w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=1080&q=75 1080w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=1200&q=75 1200w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=1920&q=75 1920w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=2048&q=75 2048w, /_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=3840&q=75 3840w" src="/_next/image?url=%2Fimages%2Fblog%2Fprevent-dns-cloudflare-incidents-in-status-page.png&w=3840&q=75"/></div><div class="md:w-[800px] mx-auto !text-font-800 md-content pb-16"><p>How do I prevent DNS related Issues from affecting my status page? The question is a common one that we receive from customers at StatusPal.</p>
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||
<p>We have created this article to answer the question and provide clear reasons.</p>
|
||
<h3 id="tl-dr" class="break-words ">TL;DR</h3>
|
||
<p>Use a separate domain for your status page. Instead of status.yourcompany.com, use yourcompany-status.com.</p>
|
||
<p>Use two different DNS nameservers, one for your status page and another for your main infrastructure. For example, if you use Cloudfront for your primary servers, use something else for your yourcompany-status.com.</p>
|
||
<p>You could go as far as using a completely different Domain registrar.</p>
|
||
<h3 id="what-is-dns" class="break-words ">What is DNS</h3>
|
||
<p>According to<a href="https://www.cloudflare.com/learning/dns/what-is-dns"> Cloudflare</a>, The Domain Name System (DNS) is the Internet's phonebook. People access information online via domain names like nytimes.com and espn.com. Web browsers interact through Internet Protocol (IP) addresses. DNS translates domain names to IP addresses so browsers can load Internet resources.</p>
|
||
<h3 id="types-of-dns-issues" class="break-words ">Types of DNS issues</h3>
|
||
<p>There are three types of DNS issues that can affect the components of the Domain Name System. Below are some examples that we've seen in the past:</p>
|
||
<h4 id="outage-affecting-your-dns-provider" class="break-words ">Outage affecting your DNS provider</h4>
|
||
<p>An outage affecting your DNS provider (nameservers), like the one that<a href="https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj"> affected Cloudflare yesterday</a>, Jun 21, 2022, brought down a significant portion of the internet.</p>
|
||
<p>This outage type can cause slow response times or complete unreachability of your services.</p>
|
||
<h4 id="outage-affecting-your-domain-registrar" class="break-words ">Outage affecting your Domain registrar</h4>
|
||
<p>An outage affecting your Domain registrar could then impact your domain name and render your services unreachable or unresponsive. The results are similar to the previous DNS issue.</p>
|
||
<h4 id="incorrect-dns-records" class="break-words ">Incorrect DNS records</h4>
|
||
<p>Finally, the third issue can result from a misconfigured DNS record. The problem can impact your status page. This logical error would happen at your company/team level instead of upstream.</p>
|
||
<h3 id="how-to-prevent-dns-issues-from-affecting-your-status-sage" class="break-words ">How to Prevent DNS issues from affecting your status sage</h3>
|
||
<p>Now that we've identified the types of DNS issues that can affect your status page, how can we prevent them?</p>
|
||
<h4 id="1-use-a-separate-domain-for-your-status-page" class="break-words ">1. Use a separate domain for your status page</h4>
|
||
<p>It's common for companies to use a vanity subdomain like status.apple.com; it looks great, legitimate and maintains branding. However, in this case, it can be to the detriment of the resilience of your status page.</p>
|
||
<p>Instead, opt for using a completely different domain name, like apple-status.com, not status.apple.com. This fix prevents some common issues like incorrect DNS records. Since the DNS management is separate, the chances of adding the wrong record are significantly reduced.</p>
|
||
<h4 id="2-use-a-different-dns-nameserver-for-your-status-page" class="break-words ">2. Use a different DNS nameserver for your status page</h4>
|
||
<p>Using a different DNS provider is critical in preventing your status page from being affected by the same DNS incidents that can affect your main servers.</p>
|
||
<p>For example, DigitalOcean's status page and admin dashboard were inaccessible yesterday during Cloudflare's outage. Unfortunately, users could not get information about this incident from the status page during this crucial time.</p>
|
||
<p>So if, for example, you use Fastly for your main infrastructure, use something different for your status page domain. Recommendation #1 is a prerequisite for this.</p>
|
||
<h4 id="3-use-a-different-domain-registrar-for-your-status-page" class="break-words ">3. Use a different domain registrar for your status page</h4>
|
||
<p>Finally, although uncommon, an outage affecting your name registrar can render your services unreachable. In this case, using a separate registrar for your status page makes sense. Doing so reduces the chance that an outage could affect both simultaneously.</p>
|
||
<p>For example, if you registered yourcompany.com with Namecheap, use Amazon Route 53 for your status page domain (yourcompany-status.com).</p>
|
||
<h3 id="status-pages-following-these-recommendations" class="break-words ">Status pages following these recommendations</h3>
|
||
<p>Following these good practices is becoming common practice as companies learn from unexpected problems. Here are some examples of status pages implementing at least some of our recommendations:</p>
|
||
<ul>
|
||
<li>Meta status page (<a href="https://metastatus.com">https://metastatus.com/</a>)</li>
|
||
<li>Twitter status page (<a href="https://api.twitterstat.us">https://api.twitterstat.us/</a>)</li>
|
||
<li>Intercom status page (<a href="https://www.intercomstatus.com">https://www.intercomstatus.com/</a>)</li>
|
||
<li>Cloudfalre status page (<a href="https://www.cloudflarestatus.com">https://www.cloudflarestatus.com</a>)</li>
|
||
</ul>
|
||
<p>All of the above status pages have a custom top-level domain, and none of them depends on the same domain as their servers.</p>
|
||
<h3 id="conclusion" class="break-words ">Conclusion</h3>
|
||
<p>DNS related issues are not the most common type of incident, but they are a real threat. If you are looking to have a highly available status page, you want to prevent these types of issues. Follow our advice and prevent your status page from becoming useless when you need it the most.</p></div><div class="md:w-[800px] mx-auto pb-12"><div class="h-[1px] bg-gradient-to-r from-transparent via-secondary-light to-transparent mb-8"></div><div class="grid sm:grid-cols-[minmax(0,1fr)_fit-content(100%)] gap-3"><div class="flex items-center space-x-2"><img alt="Gravatar for eduardo@messuti.io" src="//www.gravatar.com/avatar/04a9bd30c108a0b5c43b9f6d32173356?d=monsterid&r=g&s=48" srcSet="//www.gravatar.com/avatar/04a9bd30c108a0b5c43b9f6d32173356?d=monsterid&r=g&s=96 2x" height="48" width="48" class="react-gravatar rounded-full"/><div><p class="p3">Eduardo Messuti</p><p class="text-gray-500">Founder and CTO</p></div></div><div class="flex flex-col justify-center items-end gap-2 order-1 sm:order-none mt-4 sm:mt-0"><p class="p5 !text-font-600">June 22, 2022</p><div class="flex items-center gap-4"><a aria-label="Share this on Hacker News" title="Share this on Hacker News" target="_blank" rel="noopener noreferrer" href="https://news.ycombinator.com/submitlink?u=statuspal.io/blog/2022-06-22-dns-incidents-like-cloudflares-could-turn-your-status-page-useless-here-is-how-to-prevent-it&t=DNS Incidents Like Cloudflare’s Could Turn your Status Page Useless; Here is How to Prevent It"><svg width="20" height="20" fill="none" xmlns="http://www.w3.org/2000/svg" style="width:20px"><g clip-path="url(#hn_svg__a)"><rect width="20" height="20" rx="1" fill="#F5F5F5"></rect><path d="M0 0h20v20H0V0Z" fill="#687684"></path><path d="M6.34 3.274 9.502 9.86l3.161-6.585h2.719l-4.77 8.96V18h-2.22v-5.765l-4.769-8.96h2.719Z" fill="#fff"></path></g><defs><clipPath id="hn_svg__a"><rect width="20" height="20" rx="1" fill="#fff"></rect></clipPath></defs></svg></a><a aria-label="Share this on Facebook" title="Share this on Facebook" target="_blank" rel="noopener noreferrer" href="https://www.facebook.com/share.php?u=statuspal.io/blog/2022-06-22-dns-incidents-like-cloudflares-could-turn-your-status-page-useless-here-is-how-to-prevent-it"><svg width="21" height="20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M19.392 0H1.608A1.117 1.117 0 0 0 .5 1.108v17.784A1.117 1.117 0 0 0 1.608 20h9.575v-7.733h-2.6V9.242h2.6V7.017c0-2.584 1.575-3.992 3.892-3.992.775 0 1.55 0 2.325.117v2.691h-1.592c-1.258 0-1.5.6-1.5 1.475v1.925h3l-.391 3.025h-2.609V20h5.084a1.117 1.117 0 0 0 1.108-1.108V1.108A1.117 1.117 0 0 0 19.392 0Z" fill="#687684"></path></svg></a><a aria-label="Share this on Twitter" title="Share this on Twitter" target="_blank" rel="noopener noreferrer" href="https://twitter.com/intent/tweet?url=statuspal.io/blog/2022-06-22-dns-incidents-like-cloudflares-could-turn-your-status-page-useless-here-is-how-to-prevent-it"><svg width="20" height="20" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#x-social_svg__a)"><rect width="20" height="20" rx="1" fill="#F5F5F5"></rect><path d="M0 0h20v20H0V0Z" fill="#687684"></path><path d="M11.735 9.351 17.2 3h-1.295L11.16 8.515 7.37 3H3l5.73 8.34L3 18h1.295l5.01-5.824L13.307 18h4.37l-5.942-8.649Zm-1.773 2.062-.581-.83-4.62-6.608h1.99l3.727 5.332.58.83 4.847 6.933h-1.989l-3.954-5.657Z" fill="#fff"></path></g><defs><clipPath id="x-social_svg__a"><rect width="20" height="20" rx="1" fill="#fff"></rect></clipPath></defs></svg></a><a aria-label="Share this on Linkedin" title="Share this on Linkedin" target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/shareArticle?mini=true&url=statuspal.io/blog/2022-06-22-dns-incidents-like-cloudflares-could-turn-your-status-page-useless-here-is-how-to-prevent-it&title=&summary=&source="><svg width="21" height="20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M19 .042H2C1.167.042.5.708.5 1.458v17.084c0 .75.667 1.416 1.5 1.416h17c.833 0 1.5-.666 1.5-1.416V1.457c0-.75-.667-1.416-1.5-1.416Zm-12.583 17H3.5v-9.5h2.917v9.5ZM5 6.207c-.917 0-1.75-.75-1.75-1.75S4 2.708 5 2.708c.917 0 1.75.75 1.75 1.75S5.917 6.208 5 6.208Zm12.583 10.75h-2.916v-4.666c0-1.084 0-2.584-1.584-2.584-1.583 0-1.75 1.25-1.75 2.417v4.75H8.417V7.54h2.75v1.25h.083c.417-.75 1.417-1.583 2.833-1.583 3 0 3.584 2 3.584 4.583v5.167h-.084Z" fill="#687684"></path></svg></a><a aria-label="Share this through Email" title="Share this through Email" target="_blank" rel="noopener noreferrer" href="mailto:?&body=statuspal.io/blog/2022-06-22-dns-incidents-like-cloudflares-could-turn-your-status-page-useless-here-is-how-to-prevent-it"><svg width="21" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M19.071.857H1.93A1.429 1.429 0 0 0 .5 2.286v11.428a1.428 1.428 0 0 0 1.429 1.429H19.07a1.429 1.429 0 0 0 1.429-1.429V2.286a1.429 1.429 0 0 0-1.429-1.43ZM17.5 2.286l-7 4.842-7-4.842h14ZM1.929 13.714V2.935l8.164 5.65a.714.714 0 0 0 .814 0l8.164-5.65v10.78H1.93Z" fill="#687684"></path></svg></a></div></div><p class="text-gray-700">Eduardo is a software engineer and entrepreneur with a passion for building digital products. He has been working in the tech industry for over 10 years and has experience in a wide range of technologies and industries.<br/><a target="_blank" class="btn btn--link text-[16px] leading-[19px] mt-4 inline-block" href="https://messuti.io">See full bio<!-- --> <svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="arrow-right" class="svg-inline--fa fa-arrow-right ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path fill="currentColor" d="M438.6 278.6c12.5-12.5 12.5-32.8 0-45.3l-160-160c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L338.8 224 32 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l306.7 0L233.4 393.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0l160-160z"></path></svg></a></p></div><div class="h-[1px] bg-gradient-to-r from-transparent via-secondary-light to-transparent mt-10"></div><div class="md:pt-16 pt-8 md:pb-28 pb-8 md:px-8"><h6 class="mb-8">Related posts</h6><div class="space-y-2"><a class="block hover:bg-secondary-gray-light p-4 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/_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=96&q=75 96w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=128&q=75 128w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=256&q=75 256w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=384&q=75 384w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=640&q=75 640w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=750&q=75 750w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=828&q=75 828w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=1080&q=75 1080w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=1200&q=75 1200w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=1920&q=75 1920w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=2048&q=75 2048w, /_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=3840&q=75 3840w" src="/_next/image?url=%2Fimages%2Fblog%2Ftop-devops-tools-sre%2Fcover.png&w=3840&q=75"/></div><div class="space-y-2"><div class="flex flex-wrap gap-2 post-tags"><span class="tag tag--small">DevOps/SRE</span></div><p class="h7">12 DevOps Tools You Should Be Using in 2026 (SREs Included)</p><p class="p5 !text-font-600">March 17, 2026</p></div></div></a></div></div></div></div><div class="md:pb-40 pb-16 container"><div class="jumbo-box bg-primary sm:pt-20 pt-12 sm:pb-[86px] flex items-center flex-col relative overflow-hidden"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1221 443" class="absolute bottom-0 opacity-50 h-full w-[1561px]"><g stroke="#fff" opacity="0.2"><circle cx="609.636" cy="-19.365" r="780.331" transform="rotate(-120 609.636 -19.365)"></circle><circle cx="609.636" cy="-19.364" r="718.483" transform="rotate(-120 609.636 -19.364)"></circle><circle cx="609.63" cy="-19.364" r="656.635" transform="rotate(-120 609.63 -19.364)"></circle><circle cx="609.642" cy="-19.36" r="594.787" transform="rotate(-120 609.642 -19.36)"></circle><circle cx="609.636" cy="-19.372" r="532.939" transform="rotate(-120 609.636 -19.372)"></circle><circle cx="609.636" cy="-19.368" r="471.091" transform="rotate(-120 609.636 -19.368)"></circle><circle cx="609.63" cy="-19.37" r="409.243" transform="rotate(-120 609.63 -19.37)"></circle><circle cx="609.642" cy="-19.367" r="347.395" transform="rotate(-120 609.642 -19.367)"></circle><circle cx="609.636" cy="-19.366" r="285.547" transform="rotate(-120 609.636 -19.366)"></circle><circle cx="609.636" cy="-19.366" r="223.699" transform="rotate(-120 609.636 -19.366)"></circle><circle cx="609.63" cy="-19.365" r="161.851" transform="rotate(-120 609.63 -19.365)"></circle><circle cx="609.636" cy="-19.361" r="100.003" transform="rotate(-120 609.636 -19.361)"></circle></g></svg><p class="h9 mb-6 !text-white">Getting started</p><h5 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No spam-only the good stuff.","subtitle":"Sign up to receive the latest updates from our Blog.","email_placeholder":"Your@email","cta":"Get our newsletter"},"templates":{"meta":{"title":"Incident management templates | StatusPal","description":"Free incident management templates for IT and SaaS teams: response plans, incident reports, communications, postmortems and root cause analysis."},"hero":{"badge":"Incident management templates","title":"Templates for every stage of an incident","description":"Ready-to-use plans, communications and reports — organized by the incident lifecycle. 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The question is a common one that we receive from customers at StatusPal.","content":{"compiledSource":"\"use strict\";\nconst {Fragment: _Fragment, jsx: _jsx, jsxs: _jsxs} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n a: \"a\",\n h3: \"h3\",\n h4: \"h4\",\n li: \"li\",\n p: \"p\",\n ul: \"ul\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsxs(_Fragment, {\n children: [_jsx(_components.p, {\n children: \"How do I prevent DNS related Issues from affecting my status page? The question is a common one that we receive from customers at StatusPal.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"We have created this article to answer the question and provide clear reasons.\"\n }), \"\\n\", _jsx(_components.h3, {\n children: \"TL;DR\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Use a separate domain for your status page. Instead of status.yourcompany.com, use yourcompany-status.com.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Use two different DNS nameservers, one for your status page and another for your main infrastructure. For example, if you use Cloudfront for your primary servers, use something else for your yourcompany-status.com.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"You could go as far as using a completely different Domain registrar.\"\n }), \"\\n\", _jsx(_components.h3, {\n children: \"What is DNS\"\n }), \"\\n\", _jsxs(_components.p, {\n children: [\"According to\", _jsx(_components.a, {\n href: \"https://www.cloudflare.com/learning/dns/what-is-dns\",\n children: \" Cloudflare\"\n }), \", The Domain Name System (DNS) is the Internet's phonebook. People access information online via domain names like nytimes.com and espn.com. Web browsers interact through Internet Protocol (IP) addresses. DNS translates domain names to IP addresses so browsers can load Internet resources.\"]\n }), \"\\n\", _jsx(_components.h3, {\n children: \"Types of DNS issues\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"There are three types of DNS issues that can affect the components of the Domain Name System. Below are some examples that we've seen in the past:\"\n }), \"\\n\", _jsx(_components.h4, {\n children: \"Outage affecting your DNS provider\"\n }), \"\\n\", _jsxs(_components.p, {\n children: [\"An outage affecting your DNS provider (nameservers), like the one that\", _jsx(_components.a, {\n href: \"https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj\",\n children: \" affected Cloudflare yesterday\"\n }), \", Jun 21, 2022, brought down a significant portion of the internet.\"]\n }), \"\\n\", _jsx(_components.p, {\n children: \"This outage type can cause slow response times or complete unreachability of your services.\"\n }), \"\\n\", _jsx(_components.h4, {\n children: \"Outage affecting your Domain registrar\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"An outage affecting your Domain registrar could then impact your domain name and render your services unreachable or unresponsive. The results are similar to the previous DNS issue.\"\n }), \"\\n\", _jsx(_components.h4, {\n children: \"Incorrect DNS records\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Finally, the third issue can result from a misconfigured DNS record. The problem can impact your status page. This logical error would happen at your company/team level instead of upstream.\"\n }), \"\\n\", _jsx(_components.h3, {\n children: \"How to Prevent DNS issues from affecting your status sage\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Now that we've identified the types of DNS issues that can affect your status page, how can we prevent them?\"\n }), \"\\n\", _jsx(_components.h4, {\n children: \"1. Use a separate domain for your status page\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"It's common for companies to use a vanity subdomain like status.apple.com; it looks great, legitimate and maintains branding. However, in this case, it can be to the detriment of the resilience of your status page.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Instead, opt for using a completely different domain name, like apple-status.com, not status.apple.com. This fix prevents some common issues like incorrect DNS records. Since the DNS management is separate, the chances of adding the wrong record are significantly reduced.\"\n }), \"\\n\", _jsx(_components.h4, {\n children: \"2. Use a different DNS nameserver for your status page\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Using a different DNS provider is critical in preventing your status page from being affected by the same DNS incidents that can affect your main servers.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"For example, DigitalOcean's status page and admin dashboard were inaccessible yesterday during Cloudflare's outage. Unfortunately, users could not get information about this incident from the status page during this crucial time.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"So if, for example, you use Fastly for your main infrastructure, use something different for your status page domain. Recommendation #1 is a prerequisite for this.\"\n }), \"\\n\", _jsx(_components.h4, {\n children: \"3. Use a different domain registrar for your status page\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Finally, although uncommon, an outage affecting your name registrar can render your services unreachable. In this case, using a separate registrar for your status page makes sense. Doing so reduces the chance that an outage could affect both simultaneously.\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"For example, if you registered yourcompany.com with Namecheap, use Amazon Route 53 for your status page domain (yourcompany-status.com).\"\n }), \"\\n\", _jsx(_components.h3, {\n children: \"Status pages following these recommendations\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"Following these good practices is becoming common practice as companies learn from unexpected problems. Here are some examples of status pages implementing at least some of our recommendations:\"\n }), \"\\n\", _jsxs(_components.ul, {\n children: [\"\\n\", _jsxs(_components.li, {\n children: [\"Meta status page (\", _jsx(_components.a, {\n href: \"https://metastatus.com\",\n children: \"https://metastatus.com/\"\n }), \")\"]\n }), \"\\n\", _jsxs(_components.li, {\n children: [\"Twitter status page (\", _jsx(_components.a, {\n href: \"https://api.twitterstat.us\",\n children: \"https://api.twitterstat.us/\"\n }), \")\"]\n }), \"\\n\", _jsxs(_components.li, {\n children: [\"Intercom status page (\", _jsx(_components.a, {\n href: \"https://www.intercomstatus.com\",\n children: \"https://www.intercomstatus.com/\"\n }), \")\"]\n }), \"\\n\", _jsxs(_components.li, {\n children: [\"Cloudfalre status page (\", _jsx(_components.a, {\n href: \"https://www.cloudflarestatus.com\",\n children: \"https://www.cloudflarestatus.com\"\n }), \")\"]\n }), \"\\n\"]\n }), \"\\n\", _jsx(_components.p, {\n children: \"All of the above status pages have a custom top-level domain, and none of them depends on the same domain as their servers.\"\n }), \"\\n\", _jsx(_components.h3, {\n children: \"Conclusion\"\n }), \"\\n\", _jsx(_components.p, {\n children: \"DNS related issues are not the most common type of incident, but they are a real threat. If you are looking to have a highly available status page, you want to prevent these types of issues. Follow our advice and prevent your status page from becoming useless when you need it the most.\"\n })]\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"author":{"id":"eduardo-messuti","name":"Eduardo Messuti","role":"Founder and CTO","description":"Eduardo is a software engineer and entrepreneur with a passion for building digital products. He has been working in the tech industry for over 10 years and has experience in a wide range of technologies and industries.","bioLink":"https://messuti.io","email":"eduardo@messuti.io"}},"host":"statuspal.io","relatedPosts":[{"id":"apple-container-machine-persistent-linux-vm-macos","slug":"apple-container-machine-persistent-linux-vm-macos","date":"2026-07-08T12:00:00","title":"Apple Container Machine: A Persistent Linux VM Inside macOS","metaTitle":"Apple Container Machine: Persistent Linux VM on macOS, Tested","excerpt":"Apple container's new machine command gives macOS a persistent Linux VM that mirrors your directory and username — WSL2-style. 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He has been working in the tech industry for over 10 years and has experience in a wide range of technologies and industries.","bioLink":"https://messuti.io","email":"eduardo@messuti.io"}},{"id":"top-devops-tools-sre","slug":"top-devops-tools-sre","date":"2026-03-17T11:20:29","title":"12 DevOps Tools You Should Be Using in 2026 (SREs Included)","metaTitle":"","excerpt":"The best DevOps tools for 2026: open-source picks for SREs covering monitoring, alerting, incident response, infrastructure management, and more.","tags":["devops-sre"],"featureImage":"/images/blog/top-devops-tools-sre/cover.png","authorId":"eduardo-messuti","gfm":true,"featured":true,"itemListSchemaElements":[{"name":"Keep","description":"Keep is an open-core AIOps and alert management platform that correlates, deduplicates, and routes alerts from your existing monitoring stack — Grafana, Datadog, PagerDuty — without requiring you to replace any tooling.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/keep.png"},{"name":"OpenStatus","description":"OpenStatus is an open-core uptime monitoring and status page platform that probes from 28 regions across multiple cloud providers simultaneously, with support for private monitoring locations and CI/CD-friendly configuration.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/openstatus.webp"},{"name":"HyperDX","description":"HyperDX is an open-source observability platform built on ClickHouse and OpenTelemetry that unifies logs, metrics, traces, errors, and session replays in a single self-hostable interface.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/hyperDX.webp"},{"name":"Upright","description":"Upright is an open-source synthetic monitoring system from Basecamp that runs health check probes — including full Playwright-based browser automation — across distributed nodes and feeds results into Prometheus.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/upright.png"},{"name":"Unregistry","description":"Unregistry is an open-source tool that lets you push Docker images directly to remote servers over SSH using a fake registry protocol, eliminating the need for Docker Hub or any intermediate registry infrastructure.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Unregistry.png"},{"name":"Edka","description":"Edka is a managed service that provisions and operates Kubernetes clusters on your own Hetzner Cloud account, layering a PaaS experience — git-push deploys, one-click add-ons, preview environments — on top of infrastructure you control.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Edka-1.png"},{"name":"Enroll","description":"Enroll is an open-source tool that SSH's into a live server and reverse-engineers its current state into Ansible playbooks and roles, making it easy to bootstrap IaC on manually configured infrastructure.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Enroll.png"},{"name":"Canine","description":"Canine is an open-source, Kubernetes-native PaaS that recreates the Heroku developer experience — git-push deploys, review apps, managed add-ons — on your own cluster without hiding the underlying K8s primitives.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Canine-1.webp"},{"name":"Pangolin","description":"Pangolin is an open-source, self-hostable tunneling server and reverse proxy — an alternative to Cloudflare Tunnels — that exposes private services to the internet without requiring public IPs or open inbound ports.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Pangolin.png"},{"name":"Octelium","description":"Octelium is an open-source zero-trust access platform that consolidates SSH/RDP access, HTTP app proxying, private network tunneling, and identity-aware policy enforcement into a single self-hostable stack.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Octelium-1.webp"},{"name":"IcePanel","description":"IcePanel is a collaborative architecture diagramming tool built around the C4 model with a model-first approach, where objects defined once automatically update across every diagram that references them.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/IcePanel-1.png"},{"name":"Witr","description":"Witr is an open-source CLI tool that traces a process's full parent chain back to its origin — resolving the responsible systemd unit, cron job, or init script — useful for incident investigation on production servers.","image":"https://www.statuspal.io/images/blog/top-devops-tools-sre/Witr-1.png"}],"author":{"id":"eduardo-messuti","name":"Eduardo Messuti","role":"Founder and CTO","description":"Eduardo is a software engineer and entrepreneur with a passion for building digital products. 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