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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-425/">SRE Weekly Issue #425</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-425/">May 19, 2024</a>
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<p><a class="email_only" href="https://sreweekly.com/sre-weekly-issue-425/">View on sreweekly.com</a></p>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0;margin-top: 2rem;margin-bottom: 2rem;margin-left: auto;margin-right: auto;padding-left: 1rem;padding-right: 1rem;width: 80%;align: center;">
<h2 style="text-align: center;font-size: 80%;color: #909090;">A message from our sponsor, <a clicktracking=off href="https://firehydrant.com/">FireHydrant</a>:</h2>
<p>FireHydrant is now AI-powered for faster, smarter incidents! Power up your incidents with auto-generated real-time summaries, retrospectives, and status page updates.</p>
<p><a clicktracking=off href="https://firehydrant.com/blog/ai-for-incident-management-is-here/">https://firehydrant.com/blog/ai-for-incident-management-is-here/</a></p>
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<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
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<div class="sreweekly-title"><a clicktracking="off" href="https://hross.substack.com/p/presenting-to-engineering-leadership" target="_blank" rel="noopener">Presenting to Engineering Leadership</a></div>
<div class="sreweekly-description">
<p>Great practical advice for how to present reliability problems (and your proposed solutions) to e-staff.</p>
<p>&nbsp;&nbsp;<small>Ross Brodbeck</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="https://surfingcomplexity.blog/2024/05/05/green-is-the-color-of-complacency/" target="_blank" rel="noopener">Green is the color of complacency</a></div>
<div class="sreweekly-description">
<blockquote>
<p>It’s when things aren’t always on fire that it can be very difficult to assess whether we need to allocate additional resources to reduce risk.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Lorin Hochstein</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="https://www.gremlin.com/blog/three-roles-you-need-for-reliability-success" target="_blank" rel="noopener">Three roles you need for reliability success</a></div>
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<p>The three kinds of roles covered in this article relate to Standards, Operations, and Leadership.</p>
<p>&nbsp;&nbsp;<small>Gavin Cahill &mdash; Gremlin</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="http://brooker.co.za/blog/2024/05/09/nagle.html" target="_blank" rel="noopener">It&#8217;s always TCP_NODELAY. Every damn time.</a></div>
<div class="sreweekly-description">
<p>Nagle&#8217;s algorithm considered harmful? It&#8217;s important to be aware of it because it can trip you up.</p>
<p>&nbsp;&nbsp;<small>Marc Brooker</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="https://aws.amazon.com/about-aws/whats-new/2024/05/amazon-s3-no-charge-http-error-codes/" target="_blank" rel="noopener">Amazon S3 will no longer charge for several HTTP error codes</a></div>
<div class="sreweekly-description">
<p>In <a clicktracking=off href="https://sreweekly.com/sre-weekly-issue-423/">issue #423</a>, I linked to a story about <a clicktracking=off href="https://medium.com/@maciej.pocwierz/how-an-empty-s3-bucket-can-make-your-aws-bill-explode-934a383cb8b1">Amazon charging for unauthenticated and failed requests to S3 buckets</a>. Thankfully, they&#8217;re no longer charging for that.</p>
<p>&nbsp;&nbsp;<small>Amazon</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="https://www.unisuper.com.au/contact-us/outage-update#outagecause" target="_blank" rel="noopener">UniSuper services fully restored</a></div>
<div class="sreweekly-description">
<p>A little low on details, but interesting nonetheless: Google Cloud did something weird and accidentally deleted a customer&#8217;s account out from under them.</p>
<p>&nbsp;&nbsp;<small>UniSuper</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="https://blog.alexewerlof.com/p/service" target="_blank" rel="noopener">Service</a></div>
<div class="sreweekly-description">
<blockquote>
<p>What is a “service” in the context of service levels (SLI/SLO)?</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Alex Ewerlöf</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a clicktracking="off" href="https://incident.io/blog/psychological-safety-in-incident-management" target="_blank" rel="noopener">The importance of psychological safety in incident management</a></div>
<div class="sreweekly-description">
<p>My favorite part of this one is the description of techniques for improving psychological safety at your company.</p>
<p>&nbsp;&nbsp;<small>Incident.io</small></p>
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