2.5 KiB
2.5 KiB
Remove-50-freemium-UD-Premium-license-for-existing-UD-SaaS-customers_688996394
Background
PMs decided to stop deployment of the 50 free UD licenses to our SaaS customers on their production system, and instead are moving these free licenses to non-production only. This will show up in the December price guide. This change impacts both new customers and existing customers.
- For new customers, SaaS team will change the existing tenant provision flow in X4X accordingly.
- For existing customers, we provide this guide for SaaS team to manually remove the 50 free UD Premium licenses.
Steps:
- Perquisition
- Get the tenant ID. Note that non-production tenant only.
2. Check which license key does the 50 free licenses come from for this tenant. Method:
- Login to SaaS UCMDB JMX with super admin 2. Call JMX method: viewLicenseCapacity 3. Search for the tenant ID. Note that usually 50 free licenses may come from the shared internal license key. Double check whether the capacity is 50.
- Get the tenant ID. Note that non-production tenant only.
2. Check which license key does the 50 free licenses come from for this tenant. Method:
- Remove 50 free UD Premium license. Method:
- Call JMX method: viewLicenseCapacity
2. Scroll to the bottom of the page, call method: Allocate license capacity to customer. Parameter:
- LicenseKey: use the one in Step 1.b 2. customerID: use the one in Step 1.a 3. featureID: 101817 (Note: 101817 is for Premium license) 4. capacity: 0 (Note: 0 will override 50)
- Call JMX method: viewLicenseCapacity
2. Scroll to the bottom of the page, call method: Allocate license capacity to customer. Parameter:
Note
- This guide is only applicable for non-expired licenses.
- You can find more details regarding the license JMX methods from CMS official doc portal, example: Manage UCMDB licenses using JMX Console - Universal Discovery and CMDB - Containerized (microfocus.com)
Related pages
- Page: ESM Cloud Farm Version Tracking
- Page: How to get an Opentext Confluence account
- Page: ITOM APM AppPluse Cloud Farm Information
- Page: ITOM Cloud Service Ops Doc Management Process
- Page: ITOM ESM Cloud Service Catalog
- Page: ITOM OpsB NOM Cloud Service Catalog
- Page: OpsB and NOM Cloud Deployments Version Tracking