1453 lines
52 KiB
HTML
1453 lines
52 KiB
HTML
<!DOCTYPE html>
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<html dir='ltr' xmlns='http://www.w3.org/1999/xhtml' xmlns:b='http://www.google.com/2005/gml/b' xmlns:data='http://www.google.com/2005/gml/data' xmlns:expr='http://www.google.com/2005/gml/expr'>
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<head>
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<link href='https://www.blogger.com/static/v1/widgets/4165133002-widget_css_bundle.css' rel='stylesheet' type='text/css'/>
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<meta content='text/html; charset=UTF-8' http-equiv='Content-Type'/>
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<meta content='blogger' name='generator'/>
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<link href='https://sysadvent.blogspot.com/favicon.ico' rel='icon' type='image/x-icon'/>
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<link href='https://sysadvent.blogspot.com/2021/12/day-8-d-for-sres.html' rel='canonical'/>
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<link rel="alternate" type="application/atom+xml" title="sysadvent - Atom" href="https://sysadvent.blogspot.com/feeds/posts/default" />
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<link rel="alternate" type="application/rss+xml" title="sysadvent - RSS" href="https://sysadvent.blogspot.com/feeds/posts/default?alt=rss" />
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<link rel="alternate" type="application/atom+xml" title="sysadvent - Atom" href="https://sysadvent.blogspot.com/feeds/8875823238691657842/comments/default" />
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<meta content='https://sysadvent.blogspot.com/2021/12/day-8-d-for-sres.html' property='og:url'/>
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<meta content='Day 8 - D&D for SREs' property='og:title'/>
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<meta content=' By: Jennifer Davis ( @sigje ) In a past life, I was a full-time SRE and a part-time dragonborn paladin named Lorarath. While at w...' property='og:description'/>
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<title>
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sysadvent: Day 8 - D&D for SREs
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</title>
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<style id='page-skin-1' type='text/css'><!--
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/*
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-----------------------------------------------
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Blogger Template Style
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Name: Minima
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Designer: Douglas Bowman
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URL: www.stopdesign.com
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Date: 26 Feb 2004
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Updated by: Blogger Team
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----------------------------------------------- */
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/* Variable definitions
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====================
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<Variable name="bgcolor" description="Page Background Color"
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type="color" default="#fff">
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<Variable name="textcolor" description="Text Color"
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type="color" default="#333">
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<Variable name="linkcolor" description="Link Color"
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type="color" default="#58a">
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<Variable name="pagetitlecolor" description="Blog Title Color"
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type="color" default="#666">
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<Variable name="descriptioncolor" description="Blog Description Color"
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type="color" default="#999">
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<Variable name="titlecolor" description="Post Title Color"
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type="color" default="#c60">
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<Variable name="bordercolor" description="Border Color"
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type="color" default="#ccc">
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<Variable name="sidebarcolor" description="Sidebar Title Color"
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type="color" default="#999">
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<Variable name="sidebartextcolor" description="Sidebar Text Color"
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type="color" default="#666">
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<Variable name="visitedlinkcolor" description="Visited Link Color"
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type="color" default="#999">
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<Variable name="bodyfont" description="Text Font"
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type="font" default="normal normal 100% Georgia, Serif">
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<Variable name="headerfont" description="Sidebar Title Font"
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type="font"
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default="normal normal 78% 'Trebuchet MS',Trebuchet,Arial,Verdana,Sans-serif">
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<Variable name="pagetitlefont" description="Blog Title Font"
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type="font"
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default="normal normal 200% Georgia, Serif">
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<Variable name="descriptionfont" description="Blog Description Font"
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type="font"
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default="normal normal 78% 'Trebuchet MS', Trebuchet, Arial, Verdana, Sans-serif">
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<Variable name="postfooterfont" description="Post Footer Font"
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type="font"
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default="normal normal 78% 'Trebuchet MS', Trebuchet, Arial, Verdana, Sans-serif">
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<Variable name="startSide" description="Side where text starts in blog language"
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type="automatic" default="left">
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<Variable name="endSide" description="Side where text ends in blog language"
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type="automatic" default="right">
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*/
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/* Use this with templates/template-twocol.html */
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body {
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background:#ffffff;
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margin:0;
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color:#333333;
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font:x-small Georgia Serif;
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font-size/* */:/**/small;
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font-size: /**/small;
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text-align: center;
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}
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a:link {
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color:#5588aa;
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text-decoration:none;
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}
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a:visited {
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color:#999999;
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text-decoration:none;
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}
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a:hover {
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color:#cc6600;
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text-decoration:underline;
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}
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a img {
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border-width:0;
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}
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/* Header
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-----------------------------------------------
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*/
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#header-wrapper {
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width:760px;
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margin:0 auto 10px;
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/*border:1px solid #cccccc;*/
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}
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#header-inner {
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background-position: center;
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margin-left: auto;
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margin-right: auto;
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}
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#header {
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margin: 5px;
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/*border: 1px solid #cccccc;*/
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text-align: center;
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color:#666666;
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}
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#header h1 {
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margin:5px 5px 0;
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padding:15px 20px .25em;
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line-height:1.2em;
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text-transform:uppercase;
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letter-spacing:.2em;
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font: normal normal 200% Georgia, Serif;
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}
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#header a {
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color:#666666;
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text-decoration:none;
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}
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#header a:hover {
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color:#666666;
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}
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#header .description {
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margin:0 5px 5px;
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padding:0 20px 15px;
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max-width:800px;
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text-transform:uppercase;
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letter-spacing:.2em;
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line-height: 1.4em;
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font: normal normal 78% 'Trebuchet MS', Trebuchet, Arial, Verdana, Sans-serif;
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color: #999999;
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}
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#header img {
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margin-left: auto;
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margin-right: auto;
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}
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/* Outer-Wrapper
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----------------------------------------------- */
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#outer-wrapper {
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width: 760px;
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margin:0 auto;
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padding:10px;
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text-align:left;
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font: normal normal 100% Arimo;
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}
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#main-wrapper {
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width: 510px;
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float: left;
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word-wrap: break-word; /* fix for long text breaking sidebar float in IE */
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overflow: hidden; /* fix for long non-text content breaking IE sidebar float */
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}
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#sidebar-wrapper {
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width: 220px;
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float: right;
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word-wrap: break-word; /* fix for long text breaking sidebar float in IE */
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overflow: hidden; /* fix for long non-text content breaking IE sidebar float */
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}
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/* Headings
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----------------------------------------------- */
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h2 {
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margin:1.5em 0 .75em;
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font:normal normal 130% Allerta;
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line-height: 1.4em;
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text-transform:uppercase;
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letter-spacing:.2em;
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color:#999999;
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}
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/* Posts
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-----------------------------------------------
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*/
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h2.date-header {
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margin:1.5em 0 .5em;
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}
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.post {
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margin:.5em 0 1.5em;
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border-bottom:1px dotted #cccccc;
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padding-bottom:1.5em;
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}
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.post h3 {
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margin:.25em 0 0;
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padding:0 0 4px;
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font-size:140%;
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font-weight:normal;
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line-height:1.4em;
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color:#cc6600;
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}
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.post h3 a, .post h3 a:visited, .post h3 strong {
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display:block;
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text-decoration:none;
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color:#cc6600;
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font-weight:normal;
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}
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.post h3 strong, .post h3 a:hover {
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color:#333333;
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}
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.post-body {
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margin:0 0 .75em;
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line-height:1.6em;
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}
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.post-body blockquote {
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line-height:1.3em;
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}
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.post-footer {
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margin: .75em 0;
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color:#999999;
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text-transform:uppercase;
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letter-spacing:.1em;
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font: normal normal 78% 'Trebuchet MS', Trebuchet, Arial, Verdana, Sans-serif;
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line-height: 1.4em;
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}
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.comment-link {
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margin-left:.6em;
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}
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.post img {
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padding:4px;
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border:1px solid #cccccc;
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}
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.post blockquote {
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margin:1em 20px;
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}
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.post blockquote p {
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margin:.75em 0;
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}
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.post pre {
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overflow: auto;
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padding-left: 5px;
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padding-right: 5px;
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border: 1px solid #CCCCFF !important;
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}
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.post pre a {
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text-decoration: underline;
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}
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/* Comments
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----------------------------------------------- */
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#comments h4 {
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margin:1em 0;
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|
font-weight: bold;
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|
line-height: 1.4em;
|
|
text-transform:uppercase;
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letter-spacing:.2em;
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color: #999999;
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}
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#comments-block {
|
|
margin:1em 0 1.5em;
|
|
line-height:1.6em;
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|
}
|
|
#comments-block .comment-author {
|
|
margin:.5em 0;
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|
}
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|
#comments-block .comment-body {
|
|
margin:.25em 0 0;
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|
}
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#comments-block .comment-footer {
|
|
margin:-.25em 0 2em;
|
|
line-height: 1.4em;
|
|
text-transform:uppercase;
|
|
letter-spacing:.1em;
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|
}
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#comments-block .comment-body p {
|
|
margin:0 0 .75em;
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|
}
|
|
.deleted-comment {
|
|
font-style:italic;
|
|
color:gray;
|
|
}
|
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#blog-pager-newer-link {
|
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float: left;
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}
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|
#blog-pager-older-link {
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float: right;
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|
}
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|
#blog-pager {
|
|
text-align: center;
|
|
}
|
|
.feed-links {
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|
clear: both;
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|
line-height: 2.5em;
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}
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/* Sidebar Content
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----------------------------------------------- */
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.sidebar {
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color: #666666;
|
|
line-height: 1.5em;
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}
|
|
.sidebar ul {
|
|
list-style:none;
|
|
margin:0 0 0;
|
|
padding:0 0 0;
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|
}
|
|
.sidebar li {
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|
margin:0;
|
|
padding-top:0;
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|
padding-right:0;
|
|
padding-bottom:.25em;
|
|
padding-left:15px;
|
|
text-indent:-15px;
|
|
line-height:1.5em;
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|
}
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|
.sidebar .widget, .main .widget {
|
|
border-bottom:1px dotted #cccccc;
|
|
margin:0 0 1.5em;
|
|
padding:0 0 1.5em;
|
|
}
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|
.main .Blog {
|
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border-bottom-width: 0;
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}
|
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/* Profile
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----------------------------------------------- */
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.profile-img {
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float: left;
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margin-top: 0;
|
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margin-right: 5px;
|
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margin-bottom: 5px;
|
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margin-left: 0;
|
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padding: 4px;
|
|
border: 1px solid #cccccc;
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|
}
|
|
.profile-data {
|
|
margin:0;
|
|
text-transform:uppercase;
|
|
letter-spacing:.1em;
|
|
font: normal normal 78% 'Trebuchet MS', Trebuchet, Arial, Verdana, Sans-serif;
|
|
color: #999999;
|
|
font-weight: bold;
|
|
line-height: 1.6em;
|
|
}
|
|
.profile-datablock {
|
|
margin:.5em 0 .5em;
|
|
}
|
|
.profile-textblock {
|
|
margin: 0.5em 0;
|
|
line-height: 1.6em;
|
|
}
|
|
.profile-link {
|
|
font: normal normal 78% 'Trebuchet MS', Trebuchet, Arial, Verdana, Sans-serif;
|
|
text-transform: uppercase;
|
|
letter-spacing: .1em;
|
|
}
|
|
/* Footer
|
|
----------------------------------------------- */
|
|
#footer {
|
|
width:760px;
|
|
clear:both;
|
|
margin:0 auto;
|
|
padding-top:15px;
|
|
line-height: 1.6em;
|
|
text-transform:uppercase;
|
|
letter-spacing:.1em;
|
|
text-align: center;
|
|
}
|
|
@media only screen and (max-width:480px) {
|
|
a:link {
|
|
color: #d12a39;
|
|
}
|
|
.mobile-link-button {
|
|
background-color: #d12a39;
|
|
}
|
|
.mobile-link-button a:link, .mobile-link-button a:visited {
|
|
color: #ffffff;
|
|
}
|
|
}
|
|
|
|
--></style>
|
|
<link href='https://draft.blogger.com/dyncss/3615332969083650973/authorization.css?zx=24cd04b2-38ff-45f4-a3f0-f0a07f75ec8f' media='none' onload='if(media!='all')media='all'' rel='stylesheet'/><noscript><link href='https://draft.blogger.com/dyncss/3615332969083650973/authorization.css?zx=24cd04b2-38ff-45f4-a3f0-f0a07f75ec8f' rel='stylesheet'/></noscript>
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<meta name='google-adsense-platform-account' content='ca-host-pub-1556223355139109'/>
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<meta name='google-adsense-platform-domain' content='blogspot.com'/>
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<!-- data-ad-client=ca-pub-6194074709963145 -->
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</head>
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|
<body>
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<div class='navbar section' id='navbar'><div class='widget Navbar' data-version='1' id='Navbar1'><script type="text/javascript">
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function setAttributeOnload(object, attribute, val) {
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if(window.addEventListener) {
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window.addEventListener('load',
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function(){ object[attribute] = val; }, false);
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} else {
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window.attachEvent('onload', function(){ object[attribute] = val; });
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}
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<div id="navbar-iframe-container"></div>
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<script type="text/javascript" src="https://apis.google.com/js/platform.js"></script>
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<script type="text/javascript">
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gapi.load("gapi.iframes:gapi.iframes.style.bubble", function() {
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gapi.iframes.getContext().openChild({
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where: document.getElementById("navbar-iframe-container"),
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id: "navbar-iframe"
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</script><script type="text/javascript">
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(function() {
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var script = document.createElement('script');
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December 8, 2021
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<a name='8875823238691657842'></a>
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<h3 class='post-title entry-title'>
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<a href='https://sysadvent.blogspot.com/2021/12/day-8-d-for-sres.html'>
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Day 8 - D&D for SREs
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</a>
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</h3>
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<p>
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By: Jennifer Davis (<a href="https://twitter.com/sigje">@sigje</a>)<br />
|
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</p>
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<p>
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|
In a past life, I was a full-time SRE and a part-time dragonborn paladin named
|
|
Lorarath. While at work, I supported thousands of systems in collaboration with
|
|
a team of geeks. Evenings, I tried to survive imaginary disasters and save the
|
|
world from the sorceress Morgana. I love collaborative games because they plug
|
|
into some of the real-world emotional responses and social processes critical
|
|
for successful, meaningful engagement. They provide a place to practice dealing
|
|
with critical scenarios in a safe place. When you know the stakes are purely
|
|
imaginary, you're able to look at your efforts from a distance, to gain
|
|
understanding and enjoy the process of learning and achieving goals together,
|
|
even when failing. I want to share a couple of insights D&D has given me about
|
|
my work and how this can help you.
|
|
</p>
|
|
<h2>Building your SRE Team … more than just a name.</h2>
|
|
<p>
|
|
SRE has many names: Operations, DevOps, Infrastructure engineering, System
|
|
Admin. It's someone who deploys and runs a highly available, scalable, and
|
|
secure service that meets business and partner requirements. But what does that
|
|
mean? Generally, it means someone with a wide-ranging set of skills tackling
|
|
different challenges at any point in time.
|
|
</p>
|
|
<p>
|
|
When you first start a campaign in dungeons and dragons, you choose a class to
|
|
play. This class will then have specializations that you customize based on how
|
|
you want to play. Next, you build out your character using a character sheet and
|
|
create a backstory. This character sheet has several abilities and skills. You
|
|
have several points to allocate to abilities and skills, which grants you
|
|
additional chances to handle particular events successfully.
|
|
</p>
|
|
<p>
|
|
In gaming, you collaborate with your team to ensure that you have a well-rounded
|
|
team often choosing roles to complement the team. You don't want a team of all
|
|
"magic users" or hack and slashers. Often, we stop at identifying who we are
|
|
with that single name, whether it's SRE or sysadmin. As an SRE, I depend on a
|
|
diverse team with varied skills. I am not seeking people with the same expertise
|
|
or abilities. I'm looking for people with complementary skills who can help
|
|
accomplish the goals and visions of the team.
|
|
</p>
|
|
<h2>Developing your “character sheet”</h2>
|
|
<p>
|
|
There is no equivalent to a "character sheet" when it comes to your job. The
|
|
closest might be equating a resume or LinkedIn profile to a character sheet.
|
|
Still, these don't align to all of the possible experiences you gain:
|
|
</p>
|
|
<ul>
|
|
<li>Submitting git pull requests.
|
|
<li>Participating in hackathons.
|
|
<li>Attending training or conferences.
|
|
<li>The myriad of other day-to-day challenges you face.
|
|
</li>
|
|
</ul>
|
|
<p>
|
|
Additionally, if you don't practice skills in real life, they languish. For
|
|
example, I haven't touched Solaris in over a decade, and I no longer document it
|
|
as a skill.
|
|
</p>
|
|
<p>
|
|
If SRE did have a character sheet, I think three core abilities would be:
|
|
</p>
|
|
<p>
|
|
Communication, Collaboration, and Confidence. Let's take a closer look at these
|
|
specializations and the value of spending energy on these areas.
|
|
</p>
|
|
<h3>Specialization: Communication</h3>
|
|
<p>
|
|
<strong>Communication</strong> is a fundamental building block to successful
|
|
character building. As an SRE, I faced various scenarios that required expert
|
|
communication.
|
|
</p>
|
|
<ul>
|
|
<li>The first specialty in communication is the <strong>number of
|
|
messages</strong>. How often should I remind people about upcoming scheduled
|
|
maintenance? How often should I reach out to my manager about working on the
|
|
right thing? How often should my team get together to talk about team tasks?
|
|
</li>
|
|
</ul>
|
|
<ul>
|
|
<li>The second specialty in communication is the <strong>quality of
|
|
messages</strong>. Communication can be visual, written, or oral. Visuals can
|
|
often convey much more nuanced meaning than repeating the same information in
|
|
textual format and an underleveraged method.
|
|
</li>
|
|
</ul>
|
|
<ul>
|
|
<li>The third specialty in communications is <strong>effectiveness.
|
|
</strong>Effectiveness is the degree to which your words lead to the desired
|
|
results. This specialty is the most advanced because effective communication
|
|
requires an in-depth understanding of the audience and crafting your message as
|
|
needed.
|
|
</li>
|
|
</ul>
|
|
<h3>Specialization: Collaboration</h3>
|
|
<p>
|
|
The second core ability is collaboration. In any product or service, you are
|
|
working on, work needs to be understood, planned, and executed. It doesn't
|
|
matter who does the work; it just matters that it gets done.
|
|
</p>
|
|
<p>
|
|
The role I take today doesn't define who I am. If I say, "I'm an SRE at
|
|
Company," that is just one characteristic of my story and not my identity. Every
|
|
day as you go into work and tackle your challenge, recognize <strong><em>your
|
|
special value</em></strong> and what <strong><em>you</em></strong> bring to the
|
|
team. Rather than adopting and marrying your identity to a specific role,
|
|
realize some days you take on a role that may be quite different from what you
|
|
are used to, and that's part of your character development.
|
|
</p>
|
|
<p>
|
|
There is a distinction between the members of your team and the roles they play.
|
|
In gaming, you become comfortable speaking on behalf of your character while
|
|
having a separate, sometimes meta-conversation with your teammates. Social
|
|
environments seem to tend towards homeostasis, and you (may) naturally ascribe a
|
|
simplistic narrative to your co-workers' actions. Adopting this awareness that
|
|
everyone is filling a role on the team that is not representative of everything
|
|
about the individuals allows you to approach the work to do the impactful work
|
|
that needs to get done.
|
|
</p>
|
|
<p>
|
|
In other words, never say, "well, they are just the ROLENAME and can't do that,"
|
|
or "that's not my job."
|
|
</p>
|
|
<h3>Specialization: Confidence</h3>
|
|
<p>
|
|
The third core ability for your SRE character sheet is
|
|
<strong>confidence</strong>. Confidence is about the innate quality that drives
|
|
you to take risks (or not).
|
|
</p>
|
|
<p>
|
|
In gaming, sometimes you take the wrong path, or you put your squishy players
|
|
out front, and they get severely damaged. Mistakes happen. In the "real world,"
|
|
customers do something unexpected. There are bugs in the software, hardware
|
|
fails, or someone from the team enters the wrong command on the wrong terminal
|
|
in the production environment.
|
|
</p>
|
|
<p>
|
|
Collaborative games teach you to fail as a group and rise again while retaining
|
|
the group cohesion necessary to succeed. Of course, if a teammate really caused
|
|
you to be captured by a giant spider, you'd probably flip out. Still, across the
|
|
game board, one has the emotional wiggle-room to behave in a manner that would
|
|
be laudable in professional situations.
|
|
</p>
|
|
<p>
|
|
Playing teaches you about exploring challenges with imagination and a sense of
|
|
play. You have to piece things together while continuing to take action, both
|
|
keeping in mind the larger game goals and what's immediately on the board at the
|
|
same time. In addition to this enormous world to explore, there are complex
|
|
characters (non-playing characters or NPCs) to talk to, and information gathered
|
|
within each encounter. Be on the lookout for the helpful non-production
|
|
engineers (NPEs) in your environment, too; while they may not maintain
|
|
production, they may have valuable information to support you.
|
|
</p>
|
|
<h2>Wrapping Up</h2>
|
|
<p>
|
|
So, this article inspired you to add some collaborative gaming to your team
|
|
building, build out your team with complementary skills, or map out the work of
|
|
the SRE or system administration to a character sheet. Great, beyond the
|
|
"character sheet," you need the appropriate visualization. By analyzing the
|
|
particular work items that an individual completed, there could be an
|
|
incremented "skill" counter. Additional information like git commits,
|
|
distribution of package management, and incident management APIs could be
|
|
gathered and glued together to create a way to look at progress over time. That
|
|
way, you could make sure to spend time on the skills that will improve you in
|
|
the direction of your choosing.
|
|
</p>
|
|
<p>
|
|
If you want to try out D&D, check out your local game stores or related groups.
|
|
Beginner games often provide preconfigured characters that allow you to practice
|
|
the gameplay without understanding all of the nuances of playing the game.
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</p>
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sigje
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2021
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<a href='https://sysadvent.blogspot.com/2021/12/day-23-what-is-ebpf.html'>
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Day 23 - What is eBPF?
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Day 22 - So, You're Incident Commander, Now What?
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Day 19 - Into the World of Chaos Engineering
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Day 18 - Minimizing False Positive Monitoring Aler...
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Day 16 - Setting up k3s in your home lab
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Day 15 - Introduction to the PagerDuty API
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Day 10 - Assembling Your Year In Review
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Day 7 - Baking Multi-architecture Docker Images
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