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class="sr-only">Senior Oops Engineer on X: &quot;I feel like it is perhaps not a &quot;good look&quot; to repeatedly try to sell your product in your writeup about your product&#x27;s catastrophic outage https://t.co/Ewk5nnbTW6&quot;</h1><!--$?--><template id="B:0"></template><!--$--><div class="transition-colors focus-visible:outline-2 focus-visible:outline-blue-500 focus-visible:-outline-offset-2 px-horizontal py-vertical"><article class="flex flex-col gap-1"><div class="flex flex-col gap-2"><div class="flex flex-col gap-3"><div class="flex gap-2"><div class="relative flex w-10 shrink-0 justify-center self-stretch"><div class="relative z-10"><a class="" href="/ReinH"><div class="shrink-0 overflow-hidden bg-neutral-300 rounded-full size-10 transition duration-200 hover:brightness-90"><img alt="@ReinH" class="size-full object-cover" draggable="false" loading="lazy" sizes="40px" src="https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_normal.jpg" 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active:bg-btn-ghost-pressed w-8 px-0 [&amp;_svg]:transition-transform [&amp;_svg]:duration-200 group-hover:[&amp;_svg]:scale-110 -my-2 shrink-0" style="border-radius:9999px"><span class="pointer-events-none absolute inset-0 flex items-center justify-center transition-opacity opacity-0"><svg aria-hidden="true" class="animate-spin size-4 text-[color:inherit]" fill="none" viewBox="0 0 24 24"><circle class="opacity-25" cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4"></circle><path class="opacity-75" d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4z" fill="currentColor"></path></svg></span><span class="inline-flex items-center whitespace-nowrap" style="opacity:1"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-more" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M3 12c0-1.1.9-2 2-2s2 .9 2 2-.9 2-2 2-2-.9-2-2zm9 2c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2zm7 0c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2z"></path></svg></span></button></div></div></div></div><div dir="auto" class="font-chirp max-w-full whitespace-pre-wrap break-words text-text text-body font-normal"><span class="font-chirp max-w-full whitespace-pre-wrap break-words text-inherit text-[length:inherit] font-inherit">I feel like it is perhaps not a &quot;good look&quot; to repeatedly try to sell your product in your writeup about your product&#x27;s catastrophic outage </span><a class="font-chirp max-w-full whitespace-pre-wrap break-words text-brand text-[length:inherit] font-inherit hover:underline" href="https://www.atlassian.com/engineering/post-incident-review-april-2022-outage" rel="noopener noreferrer" target="_blank">atlassian.com/engineering/po…</a></div><div class="flex flex-col gap-1 empty:hidden"></div><div class="shrink flex items-center text-gray-700 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:content-[&#x27;·&#x27;] [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:px-1 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https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_reasonably_small.jpg 128w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_200x200.jpg 200w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_400x400.jpg 400w"/></div></a></div></div><div class="flex min-w-0 flex-1 flex-col gap-3"><div class="flex flex-col gap-0.5"><div class="flex items-start justify-between gap-2"><div class="shrink flex items-center text-gray-700 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:content-[&#x27;·&#x27;] [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:px-1 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:shrink-0 min-w-0 overflow-hidden"><span class="contents"><div class="overflow-hidden flex items-center gap-1 min-w-0"><div class="flex max-w-full shrink-0 items-center gap-1"><a class="font-chirp max-w-full whitespace-pre-wrap break-all text-text line-clamp-1 text-body font-bold hover:underline" href="https://x.com/ReinH">Senior Oops Engineer</a></div><div class="flex min-w-0 items-center gap-2"><a class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 no-underline [font-feature-settings:&#x27;ss01&#x27;] line-clamp-1 text-body font-normal" href="https://x.com/ReinH">@ReinH</a></div></div></span><span class="contents"><a id="_R_15ard9cpip8j6_" data-state="closed" class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 text-body font-normal hover:underline inline-flex w-fit shrink-0 whitespace-nowrap" href="/ReinH/status/1520533303601770496">Apr 30, 2022</a></span></div><div class="flex shrink-0 items-center gap-1 whitespace-nowrap"><button data-slot="xds-menu-trigger" type="button" tabindex="0" aria-haspopup="menu" aria-expanded="false" id="base-ui-_R_3b9ard9cpip8j6_" aria-label="More" class="group relative inline-flex cursor-pointer items-center justify-center gap-2 rounded-full font-semibold select-none transition-colors focus-visible:outline focus-visible:outline-2 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xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-more" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M3 12c0-1.1.9-2 2-2s2 .9 2 2-.9 2-2 2-2-.9-2-2zm9 2c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2zm7 0c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2z"></path></svg></span></button></div></div><div dir="auto" class="font-chirp max-w-full whitespace-pre-wrap break-words text-text text-body font-normal"><span class="font-chirp max-w-full whitespace-pre-wrap break-words text-inherit text-[length:inherit] font-inherit">&gt; To manage the restoration progress we created a new Jira project.... This approach empowered all teams to easily identify and track issues related to any individual site restoration.
please don&#x27;t</span></div></div><div class="flex flex-col gap-3 empty:hidden"></div><div class="-mx-2 flex h-5 min-h-5 w-[calc(100%+16px)] items-center justify-between overflow-visible @container"><div class="min-w-0 flex-1"><a class="rounded-xs focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring max-w-full text-[length:inherit] font-[inherit] text-[color:inherit] group inline-flex items-center rounded-full transition-colors focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring disabled:pointer-events-none disabled:opacity-50 hover:text-blue-500 text-secondary" aria-label="Reply" href="/i/status/1520533303601770496"><span class="relative isolate inline-flex items-center rounded-full before:-z-10 before:pointer-events-none before:absolute before:inset-0 before:rounded-full before:scale-[0.88] before:opacity-[0] before:transition-[opacity,scale] before:duration-[140ms] 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3.87-2.34 6.052-4.64 7.126-6.61 1.111-2.04 1.03-3.7.477-4.82-.561-1.13-1.666-1.84-2.908-1.91zm4.187 7.69c-1.351 2.48-4.001 5.12-8.379 7.67l-.503.3-.504-.3c-4.379-2.55-7.029-5.19-8.382-7.67-1.36-2.5-1.41-4.86-.514-6.67.887-1.79 2.647-2.91 4.601-3.01 1.651-.09 3.368.56 4.798 2.01 1.429-1.45 3.146-2.1 4.796-2.01 1.954.1 3.714 1.22 4.601 3.01.896 1.81.846 4.17-.514 6.67z"></path></svg><span class="inline-flex overflow-hidden" data-animated-count="true" style="opacity:1;width:auto;transform:none"><span class="inline-flex tabular-nums text-subtext2 ps-1"><span class="x-animated-count-visual inline-flex select-none" data-animated-count-visual="true" dir="ltr">90</span></span></span></span></button></div><div class="flex shrink-0 items-center"><div class="@max-[290px]:hidden"><button id="base-ui-_R_urrd9cpip8j6_" data-base-ui-tooltip-trigger="" aria-label="Bookmark" aria-pressed="false" class="group inline-flex items-center rounded-full transition-colors focus-visible:outline 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data-icon="icon-outgoing" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M12 2.59l5.7 5.7-1.41 1.42L13 6.41V16h-2V6.41l-3.3 3.3-1.41-1.42L12 2.59zM21 15l-.02 3.51c0 1.38-1.12 2.49-2.5 2.49H5.5C4.11 21 3 19.88 3 18.5V15h2v3.5c0 .28.22.5.5.5h12.98c.28 0 .5-.22.5-.5L19 15h2z"></path></svg></span></button></div></div></div></div></article></div></div><div><div class="transition-colors focus-visible:outline-2 focus-visible:outline-blue-500 focus-visible:-outline-offset-2 px-horizontal py-vertical cursor-pointer hover:bg-gray-100/50" data-href="/ReinH/status/1520534084627230721" role="link" tabindex="0"><article class="flex flex-col gap-1"><div class="flex gap-2"><div class="relative flex w-10 shrink-0 justify-center self-stretch"><span aria-hidden="true" class="absolute -top-3 left-1/2 h-8 w-0.5 -translate-x-1/2 bg-gray-200"></span><span aria-hidden="true" class="absolute top-5 -bottom-3 left-1/2 w-0.5 -translate-x-1/2 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min-w-0 flex-1 flex-col gap-3"><div class="flex flex-col gap-0.5"><div class="flex items-start justify-between gap-2"><div class="shrink flex items-center text-gray-700 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:content-[&#x27;·&#x27;] [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:px-1 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:shrink-0 min-w-0 overflow-hidden"><span class="contents"><div class="overflow-hidden flex items-center gap-1 min-w-0"><div class="flex max-w-full shrink-0 items-center gap-1"><a class="font-chirp max-w-full whitespace-pre-wrap break-all text-text line-clamp-1 text-body font-bold hover:underline" href="https://x.com/ReinH">Senior Oops Engineer</a></div><div class="flex min-w-0 items-center gap-2"><a class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 no-underline [font-feature-settings:&#x27;ss01&#x27;] line-clamp-1 text-body font-normal" href="https://x.com/ReinH">@ReinH</a></div></div></span><span class="contents"><a id="_R_15arl9cpip8j6_" data-state="closed" class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 text-body font-normal hover:underline inline-flex w-fit shrink-0 whitespace-nowrap" href="/ReinH/status/1520534084627230721">Apr 30, 2022</a></span></div><div class="flex shrink-0 items-center gap-1 whitespace-nowrap"><button data-slot="xds-menu-trigger" type="button" tabindex="0" aria-haspopup="menu" aria-expanded="false" id="base-ui-_R_3b9arl9cpip8j6_" aria-label="More" class="group relative inline-flex cursor-pointer items-center justify-center gap-2 rounded-full font-semibold select-none transition-colors focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring disabled:cursor-not-allowed disabled:opacity-70 aria-disabled:cursor-not-allowed aria-disabled:opacity-70 h-8 min-w-8 text-subtext1 [&amp;_svg:not([class*=&#x27;size-&#x27;])]:size-4 text-primary hover:bg-btn-ghost-hover 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class="" href="/ReinH"><div class="shrink-0 overflow-hidden bg-neutral-300 rounded-full size-10 transition duration-200 hover:brightness-90"><img alt="@ReinH" class="size-full object-cover" draggable="false" loading="lazy" sizes="40px" src="https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_normal.jpg" srcSet="https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_mini.jpg 24w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_normal.jpg 48w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_bigger.jpg 73w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_x96.jpg 96w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_reasonably_small.jpg 128w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_200x200.jpg 200w, https://pbs.twimg.com/profile_images/1268216560285437952/-8h3sAoJ_400x400.jpg 400w"/></div></a></div></div><div class="flex min-w-0 flex-1 flex-col gap-3"><div class="flex flex-col gap-0.5"><div class="flex items-start justify-between gap-2"><div class="shrink flex items-center text-gray-700 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:content-[&#x27;·&#x27;] [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:px-1 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:shrink-0 min-w-0 overflow-hidden"><span class="contents"><div class="overflow-hidden flex items-center gap-1 min-w-0"><div class="flex max-w-full shrink-0 items-center gap-1"><a class="font-chirp max-w-full whitespace-pre-wrap break-all text-text line-clamp-1 text-body font-bold hover:underline" href="https://x.com/ReinH">Senior Oops Engineer</a></div><div class="flex min-w-0 items-center gap-2"><a class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 no-underline [font-feature-settings:&#x27;ss01&#x27;] line-clamp-1 text-body font-normal" href="https://x.com/ReinH">@ReinH</a></div></div></span><span class="contents"><a id="_R_15art9cpip8j6_" data-state="closed" class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 text-body font-normal hover:underline inline-flex w-fit shrink-0 whitespace-nowrap" href="/ReinH/status/1520536488307347457">Apr 30, 2022</a></span></div><div class="flex shrink-0 items-center gap-1 whitespace-nowrap"><button data-slot="xds-menu-trigger" type="button" tabindex="0" aria-haspopup="menu" aria-expanded="false" id="base-ui-_R_3b9art9cpip8j6_" aria-label="More" class="group relative inline-flex cursor-pointer items-center justify-center gap-2 rounded-full font-semibold select-none transition-colors focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring disabled:cursor-not-allowed disabled:opacity-70 aria-disabled:cursor-not-allowed aria-disabled:opacity-70 h-8 min-w-8 text-subtext1 [&amp;_svg:not([class*=&#x27;size-&#x27;])]:size-4 text-primary hover:bg-btn-ghost-hover aria-expanded:bg-btn-ghost-hover active:bg-btn-ghost-pressed w-8 px-0 [&amp;_svg]:transition-transform [&amp;_svg]:duration-200 group-hover:[&amp;_svg]:scale-110 -my-2 shrink-0" style="border-radius:9999px"><span class="pointer-events-none absolute inset-0 flex items-center justify-center transition-opacity opacity-0"><svg aria-hidden="true" class="animate-spin size-4 text-[color:inherit]" fill="none" viewBox="0 0 24 24"><circle class="opacity-25" cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4"></circle><path class="opacity-75" d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4z" fill="currentColor"></path></svg></span><span class="inline-flex items-center whitespace-nowrap" style="opacity:1"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-more" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M3 12c0-1.1.9-2 2-2s2 .9 2 2-.9 2-2 2-2-.9-2-2zm9 2c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2zm7 0c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2z"></path></svg></span></button></div></div><div dir="auto" class="font-chirp max-w-full whitespace-pre-wrap break-words text-text text-body font-normal"><span class="font-chirp max-w-full whitespace-pre-wrap break-words text-inherit text-[length:inherit] font-inherit">there is nothing substantive in this writeup, just the usual superficial gloss about how smart and careful they are and how they will be even *more* smart and careful in the future</span></div></div><div class="flex flex-col gap-3 empty:hidden"></div><div class="-mx-2 flex h-5 min-h-5 w-[calc(100%+16px)] items-center justify-between overflow-visible @container"><div class="min-w-0 flex-1"><a class="rounded-xs focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring max-w-full text-[length:inherit] font-[inherit] text-[color:inherit] group inline-flex items-center rounded-full transition-colors focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 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6.138 6.01l.351-.01h1.761v2.3l5.087-2.81c1.951-1.08 3.163-3.13 3.163-5.36 0-3.39-2.744-6.13-6.129-6.13H9.756z"></path></svg><span class="inline-flex overflow-hidden" data-animated-count="true" style="opacity:1;width:auto;transform:none"><span class="inline-flex tabular-nums text-subtext2 ps-1"><span class="x-animated-count-visual inline-flex select-none" data-animated-count-visual="true" dir="ltr">2</span></span></span></span></a></div><div class="min-w-0 flex-1"><button type="button" tabindex="0" aria-haspopup="menu" aria-expanded="false" id="base-ui-_R_7mlrt9cpip8j6_" data-slot="xds-menu-trigger" data-base-ui-tooltip-trigger="" aria-label="Repost" aria-pressed="false" class="group inline-flex items-center rounded-full transition-colors focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring disabled:pointer-events-none disabled:opacity-50 hover:text-green-500 text-secondary"><span class="relative isolate inline-flex items-center rounded-full before:-z-10 before:pointer-events-none before:absolute before:inset-0 before:rounded-full before:scale-[0.88] before:opacity-[0] before:transition-[opacity,scale] before:duration-[140ms] before:ease-[ease-out] group-hover:before:scale-100 group-hover:before:opacity-[1] motion-reduce:before:transition-none before:bg-green-500/10 h-9 px-2.5 [&amp;&gt;svg]:size-[18px]"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-retweet-stroke" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M4.5 3.88l4.432 4.14-1.364 1.46L5.5 7.55V16c0 1.1.896 2 2 2H13v2H7.5c-2.209 0-4-1.79-4-4V7.55L1.432 9.48.068 8.02 4.5 3.88zM16.5 6H11V4h5.5c2.209 0 4 1.79 4 4v8.45l2.068-1.93 1.364 1.46-4.432 4.14-4.432-4.14 1.364-1.46 2.068 1.93V8c0-1.1-.896-2-2-2z"></path></svg><span class="inline-flex overflow-hidden" data-animated-count="true" style="opacity:1;width:auto;transform:none"><span class="inline-flex tabular-nums 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before:scale-[0.88] before:opacity-[0] before:transition-[opacity,scale] before:duration-[140ms] before:ease-[ease-out] group-hover:before:scale-100 group-hover:before:opacity-[1] motion-reduce:before:transition-none before:bg-blue-500/10 h-9 px-2.5 [&amp;&gt;svg]:size-[18px]"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-outgoing" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M12 2.59l5.7 5.7-1.41 1.42L13 6.41V16h-2V6.41l-3.3 3.3-1.41-1.42L12 2.59zM21 15l-.02 3.51c0 1.38-1.12 2.49-2.5 2.49H5.5C4.11 21 3 19.88 3 18.5V15h2v3.5c0 .28.22.5.5.5h12.98c.28 0 .5-.22.5-.5L19 15h2z"></path></svg></span></button></div></div></div></div></article></div></div></div></li><li><div class="flex flex-col"><div><div class="transition-colors focus-visible:outline-2 focus-visible:outline-blue-500 focus-visible:-outline-offset-2 px-horizontal py-vertical border-b border-gray-100 cursor-pointer hover:bg-gray-100/50" data-href="/GergelyOrosz/status/1520748105670475779" role="link" tabindex="0"><article class="flex flex-col gap-1"><div class="flex gap-2"><div class="relative flex w-10 shrink-0 justify-center self-stretch"><div class="relative z-10"><a class="" href="/GergelyOrosz"><div class="shrink-0 overflow-hidden bg-neutral-300 rounded-full size-10 transition duration-200 hover:brightness-90"><img alt="@GergelyOrosz" class="size-full object-cover" draggable="false" loading="lazy" sizes="40px" src="https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_normal.png" srcSet="https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_mini.png 24w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_normal.png 48w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_bigger.png 73w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_x96.png 96w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_reasonably_small.png 128w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_200x200.png 200w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_400x400.png 400w"/></div></a></div></div><div class="flex min-w-0 flex-1 flex-col gap-3"><div class="flex flex-col gap-0.5"><div class="flex items-start justify-between gap-2"><div class="shrink flex items-center text-gray-700 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:content-[&#x27;·&#x27;] [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:px-1 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:shrink-0 min-w-0 overflow-hidden"><span class="contents"><div class="overflow-hidden flex items-center gap-1 min-w-0"><div class="flex max-w-full shrink-0 items-center gap-1"><a class="font-chirp max-w-full whitespace-pre-wrap break-all text-text line-clamp-1 text-body font-bold hover:underline" href="https://x.com/GergelyOrosz">Gergely Orosz</a><div class="shrink-0"><div class="font-chirp max-w-full whitespace-pre-wrap break-words text-text text-body font-normal"><div class="flex items-center gap-1"><span role="button" tabindex="0" aria-label="Verified account" class="flex cursor-pointer items-center" type="button" aria-haspopup="dialog" aria-expanded="false" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-verified" viewBox="0 0 22 22" width="1em" height="1em" display="flex" role="img" aria-hidden="true" class="fill-badge"><path d="M20.396 11c-.018-.646-.215-1.275-.57-1.816-.354-.54-.852-.972-1.438-1.246.223-.607.27-1.264.14-1.897-.131-.634-.437-1.218-.882-1.687-.47-.445-1.053-.75-1.687-.882-.633-.13-1.29-.083-1.897.14-.273-.587-.704-1.086-1.245-1.44S11.647 1.62 11 1.604c-.646.017-1.273.213-1.813.568s-.969.854-1.24 1.44c-.608-.223-1.267-.272-1.902-.14-.635.13-1.22.436-1.69.882-.445.47-.749 1.055-.878 1.688-.13.633-.08 1.29.144 1.896-.587.274-1.087.705-1.443 1.245-.356.54-.555 1.17-.574 1.817.02.647.218 1.276.574 1.817.356.54.856.972 1.443 1.245-.224.606-.274 1.263-.144 1.896.13.634.433 1.218.877 1.688.47.443 1.054.747 1.687.878.633.132 1.29.084 1.897-.136.274.586.705 1.084 1.246 1.439.54.354 1.17.551 1.816.569.647-.016 1.276-.213 1.817-.567s.972-.854 1.245-1.44c.604.239 1.266.296 1.903.164.636-.132 1.22-.447 1.68-.907.46-.46.776-1.044.908-1.681s.075-1.299-.165-1.903c.586-.274 1.084-.705 1.439-1.246.354-.54.551-1.17.569-1.816zM9.662 14.85l-3.429-3.428 1.293-1.302 2.072 2.072 4.4-4.794 1.347 1.246z"></path></svg></span><a aria-label="The Pragmatic Engineer" href="https://twitter.com/Pragmatic_Eng"><div class="rounded-xxs relative h-[1em] w-[1em] overflow-hidden border border-gray-200"><div class="absolute inset-0 transform-gpu bg-cover bg-center" style="background-image:url(https://pbs.twimg.com/profile_images/1544357754025951232/9hRrwOaX_normal.jpg);backface-visibility:hidden"></div><img alt="The Pragmatic Engineer" class="absolute inset-0 h-full w-full opacity-0" loading="lazy" src="https://pbs.twimg.com/profile_images/1544357754025951232/9hRrwOaX_normal.jpg"/></div></a></div></div></div></div><div class="flex min-w-0 items-center gap-2"><a class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 no-underline [font-feature-settings:&#x27;ss01&#x27;] line-clamp-1 text-body font-normal" href="https://x.com/GergelyOrosz">@GergelyOrosz</a></div></div></span><span class="contents"><a id="_R_ildtpcpip8j6_" data-state="closed" class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 text-body font-normal hover:underline inline-flex w-fit shrink-0 whitespace-nowrap" href="/GergelyOrosz/status/1520748105670475779">May 1, 2022</a></span></div><div class="flex shrink-0 items-center gap-1 whitespace-nowrap"><button data-slot="xds-menu-trigger" type="button" tabindex="0" aria-haspopup="menu" aria-expanded="false" id="base-ui-_R_1lkldtpcpip8j6_" aria-label="More" class="group relative inline-flex cursor-pointer items-center justify-center gap-2 rounded-full font-semibold select-none transition-colors focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring disabled:cursor-not-allowed disabled:opacity-70 aria-disabled:cursor-not-allowed aria-disabled:opacity-70 h-8 min-w-8 text-subtext1 [&amp;_svg:not([class*=&#x27;size-&#x27;])]:size-4 text-primary hover:bg-btn-ghost-hover aria-expanded:bg-btn-ghost-hover active:bg-btn-ghost-pressed w-8 px-0 [&amp;_svg]:transition-transform [&amp;_svg]:duration-200 group-hover:[&amp;_svg]:scale-110 -my-2 shrink-0" style="border-radius:9999px"><span class="pointer-events-none absolute inset-0 flex items-center justify-center transition-opacity opacity-0"><svg aria-hidden="true" class="animate-spin size-4 text-[color:inherit]" fill="none" viewBox="0 0 24 24"><circle class="opacity-25" cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4"></circle><path class="opacity-75" d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4z" fill="currentColor"></path></svg></span><span class="inline-flex items-center whitespace-nowrap" style="opacity:1"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-more" viewBox="0 0 24 24" width="1em" height="1em" display="flex" role="img" aria-hidden="true"><path d="M3 12c0-1.1.9-2 2-2s2 .9 2 2-.9 2-2 2-2-.9-2-2zm9 2c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2zm7 0c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2z"></path></svg></span></button></div></div><div dir="auto" class="font-chirp max-w-full whitespace-pre-wrap break-words text-text text-body font-normal"><span class="font-chirp max-w-full whitespace-pre-wrap break-words text-inherit text-[length:inherit] font-inherit">Yes the write up smells of PR. It has some decent details hidden in charts that need zooming in on the desktop. But the quality and readability is very low, tiers below eg GitHub or Cloudflare post-mortems.</span></div></div><div class="flex flex-col gap-3 empty:hidden"><div class="flex flex-col gap-1 empty:hidden"><div class="transition-colors focus-visible:outline-2 focus-visible:outline-blue-500 focus-visible:-outline-offset-2 rounded-2xl border border-gray-200 overflow-hidden cursor-pointer hover:bg-gray-100/50" data-href="/GergelyOrosz/status/1520549390565494785" role="link" tabindex="0"><article><div class="flex flex-col gap-1 p-3"><div class="flex min-w-0 flex-1 flex-col gap-1"><div class="flex min-w-0 items-center gap-1"><a class="" href="/GergelyOrosz"><div class="shrink-0 overflow-hidden bg-neutral-300 rounded-full size-6 transition duration-200 hover:brightness-90"><img alt="@GergelyOrosz" class="size-full object-cover" draggable="false" loading="lazy" sizes="24px" src="https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_normal.png" srcSet="https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_mini.png 24w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_normal.png 48w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_bigger.png 73w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_x96.png 96w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_reasonably_small.png 128w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_200x200.png 200w, https://pbs.twimg.com/profile_images/673095429748350976/ei5eeouV_400x400.png 400w"/></div></a><div class="shrink flex items-center text-gray-700 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:content-[&#x27;·&#x27;] [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:px-1 [&amp;&gt;span:not(:empty)~span:not(:empty)]:before:shrink-0 min-w-0 overflow-hidden"><span class="contents"><div class="overflow-hidden flex items-center gap-1 min-w-0"><div class="flex max-w-full shrink-0 items-center gap-1"><a class="font-chirp max-w-full whitespace-pre-wrap break-all text-text line-clamp-1 text-body font-bold hover:underline" href="https://x.com/GergelyOrosz">Gergely Orosz</a><div class="shrink-0"><div class="font-chirp max-w-full whitespace-pre-wrap break-words text-text text-body font-normal"><div class="flex items-center gap-1"><span role="button" tabindex="0" aria-label="Verified account" class="flex cursor-pointer items-center" type="button" aria-haspopup="dialog" aria-expanded="false" data-state="closed"><svg xmlns="http://www.w3.org/2000/svg" fill="currentColor" data-icon="icon-verified" viewBox="0 0 22 22" width="1em" height="1em" display="flex" role="img" aria-hidden="true" class="fill-badge"><path d="M20.396 11c-.018-.646-.215-1.275-.57-1.816-.354-.54-.852-.972-1.438-1.246.223-.607.27-1.264.14-1.897-.131-.634-.437-1.218-.882-1.687-.47-.445-1.053-.75-1.687-.882-.633-.13-1.29-.083-1.897.14-.273-.587-.704-1.086-1.245-1.44S11.647 1.62 11 1.604c-.646.017-1.273.213-1.813.568s-.969.854-1.24 1.44c-.608-.223-1.267-.272-1.902-.14-.635.13-1.22.436-1.69.882-.445.47-.749 1.055-.878 1.688-.13.633-.08 1.29.144 1.896-.587.274-1.087.705-1.443 1.245-.356.54-.555 1.17-.574 1.817.02.647.218 1.276.574 1.817.356.54.856.972 1.443 1.245-.224.606-.274 1.263-.144 1.896.13.634.433 1.218.877 1.688.47.443 1.054.747 1.687.878.633.132 1.29.084 1.897-.136.274.586.705 1.084 1.246 1.439.54.354 1.17.551 1.816.569.647-.016 1.276-.213 1.817-.567s.972-.854 1.245-1.44c.604.239 1.266.296 1.903.164.636-.132 1.22-.447 1.68-.907.46-.46.776-1.044.908-1.681s.075-1.299-.165-1.903c.586-.274 1.084-.705 1.439-1.246.354-.54.551-1.17.569-1.816zM9.662 14.85l-3.429-3.428 1.293-1.302 2.072 2.072 4.4-4.794 1.347 1.246z"></path></svg></span><a aria-label="The Pragmatic Engineer" href="https://twitter.com/Pragmatic_Eng"><div class="rounded-xxs relative h-[1em] w-[1em] overflow-hidden border border-gray-200"><div class="absolute inset-0 transform-gpu bg-cover bg-center" style="background-image:url(https://pbs.twimg.com/profile_images/1544357754025951232/9hRrwOaX_normal.jpg);backface-visibility:hidden"></div><img alt="The Pragmatic Engineer" class="absolute inset-0 h-full w-full opacity-0" loading="lazy" src="https://pbs.twimg.com/profile_images/1544357754025951232/9hRrwOaX_normal.jpg"/></div></a></div></div></div></div><div class="flex min-w-0 items-center gap-2"><a class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 no-underline [font-feature-settings:&#x27;ss01&#x27;] line-clamp-1 text-body font-normal" href="https://x.com/GergelyOrosz">@GergelyOrosz</a></div></div></span><span class="contents"><a id="_R_2ijbadtpcpip8j6_" data-state="closed" class="font-chirp max-w-full whitespace-pre-wrap break-words text-gray-700 text-body font-normal hover:underline inline-flex w-fit shrink-0 whitespace-nowrap" href="/GergelyOrosz/status/1520549390565494785">Apr 30, 2022</a></span></div></div><div dir="auto" class="font-chirp max-w-full whitespace-pre-wrap break-words text-text line-clamp-5 text-body font-normal"><span class="font-chirp max-w-full whitespace-pre-wrap break-words text-inherit text-[length:inherit] font-inherit">Atlassian published their postmorten on JIRA, Confluence, and other sites down for ~400 companies for up to 2 weeks.
I&#x27;m not happy with the postmortem, as they are hiding the number of actual impacted seats/users. As per my research, 50,000-800,000 users were impacted.</span></div></div></div><div class="mx-auto relative overflow-hidden" style="aspect-ratio:1.2557172557172558"><div class="relative h-full w-full"><div inert="" class="h-full w-full"><a aria-label="On Tuesday, April 5th, 2022, starting at 7:38 UTC, 775 Atlassian customers lost access to their Atlassian products. The outage spanned up to 14 days for a subset of these customers, with the first set of customers being restored on April 8th and all customer sites progressively restored by April 18th.
This was not a result of a cyberattack and there was no unauthorized access to customer data. Atlassian has a comprehensive data management program with published SLAs and a history of exceeding these SLAs.
Although this was a major incident, no customer lost more than five minutes of data. In addition, over 99.6% of our customers and users continued to use our cloud products without any disruption during the restoration activities.
:info: Throughout this document, we refer to those customers whose sites were deleted as part of this incident as “affected” or “impacted” customers. This PIR provides the exact details of the incident, outlines the steps we took to recover, and describes h" class="block h-full w-full cursor-zoom-in appearance-none border-none bg-transparent p-0 text-inherit" href="/GergelyOrosz/status/1520549390565494785/photo/1"><img fetchPriority="low" height="962" width="1208" alt="On Tuesday, April 5th, 2022, starting at 7:38 UTC, 775 Atlassian customers lost access to their Atlassian products. The outage spanned up to 14 days for a subset of these customers, with the first set of customers being restored on April 8th and all customer sites progressively restored by April 18th.
This was not a result of a cyberattack and there was no unauthorized access to customer data. Atlassian has a comprehensive data management program with published SLAs and a history of exceeding these SLAs.
Although this was a major incident, no customer lost more than five minutes of data. In addition, over 99.6% of our customers and users continued to use our cloud products without any disruption during the restoration activities.
:info: Throughout this document, we refer to those customers whose sites were deleted as part of this incident as “affected” or “impacted” customers. This PIR provides the exact details of the incident, outlines the steps we took to recover, and describes h" class="w-full" decoding="async" loading="lazy" sizes="(max-width: 600px) calc(100vw - 80px), 600px" src="https://pbs.twimg.com/media/FRoTfQHWYAIV6mI?format=webp&amp;name=medium" srcSet="https://pbs.twimg.com/media/FRoTfQHWYAIV6mI?format=webp&amp;name=small 680w, https://pbs.twimg.com/media/FRoTfQHWYAIV6mI?format=webp&amp;name=medium 1200w, https://pbs.twimg.com/media/FRoTfQHWYAIV6mI?format=webp&amp;name=large 2048w"/></a></div><a aria-label="View media" class="absolute inset-0 z-10" href="/GergelyOrosz/status/1520549390565494785/photo/1"></a></div></div></article></div></div></div><div class="-mx-2 flex h-5 min-h-5 w-[calc(100%+16px)] items-center justify-between overflow-visible @container"><div class="min-w-0 flex-1"><a class="rounded-xs focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-ring max-w-full text-[length:inherit] 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