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Software Delivery</button></li><li><button x-on:mouseover="setCategory('service-management')" x-on:mouseout="clearCategory()" class="flex items-center gap-2 w-full font-bold font-national text-22 leading-24 text-left px-3 py-2.5 align-middle hover:text-[#70f] hover:[&amp;_svg]:fill-[#70f] hover:bg-black/5 rounded h-12" :class="openCategory === 'service-management' ? 'text-[#632ca6] [&amp;_svg]:fill-[#632ca6]' : ''">
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Service Management</button></li><li><button x-on:mouseover="setCategory('ai')" x-on:mouseout="clearCategory()" class="flex items-center gap-2 w-full font-bold font-national text-22 leading-24 text-left px-3 py-2.5 align-middle hover:text-[#70f] hover:[&amp;_svg]:fill-[#70f] hover:bg-black/5 rounded h-12" :class="openCategory === 'ai' ? 'text-[#632ca6] [&amp;_svg]:fill-[#632ca6]' : ''">
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Platform Capabilities</button></li></ul><a href="https://www.datadoghq.com/pricing/" class="pricing-link group flex items-center gap-[5px] font-bold font-national text-[#632ca6] uppercase ml-3 text-16 absolute bottom-10 hover:text-[#70f]">View pricing<svg class="w-2 h-auto -tw-mb-px fill-[#632ca6] group-hover:fill-[#70f]" version="1.1" xmlns="http://www.w3.org/2000/svg" width="683" height="1024" viewBox="0 0 683 1024">
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</svg></a></div><div class="col-span-8"><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="observability-detail" x-show="openCategory === 'observability'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, #8000FF 0%, #FF0080 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
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</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Observability</p><p class="category-tagline text-18 leading-22 m-0 font-medium">End-to-end, simplified visibility into your stack’s health &amp; performance</p></div></div></div><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Infrastructure</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/infrastructure-monitoring/" data-dd-action-name="infrastructure_monitoring in observability">Infrastructure Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/metrics/" data-dd-action-name="custom-metrics in observability">Custom Metrics</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/network-monitoring/" data-dd-action-name="network_monitoring in observability">Network Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/container-monitoring/" data-dd-action-name="container_monitoring in observability">Container Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/kubernetes-autoscaling/" data-dd-action-name="kubernetes_autoscaling in observability">Kubernetes Autoscaling</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/serverless-monitoring/" data-dd-action-name="serverless_monitoring in observability">Serverless Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-cost-management/" data-dd-action-name="cloud_cost_management in observability">Cloud Cost Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/storage-management/" data-dd-action-name="storage_management in observability">Storage Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/gpu-monitoring/" data-dd-action-name="gpu_monitoring in observability">GPU Monitoring</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Applications</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/apm/" data-dd-action-name="application_performance_monitoring in observability">Application Performance Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/universal-service-monitoring/" data-dd-action-name="universal_service_monitoring in observability">Universal Service Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/code-profiling/" data-dd-action-name="continuous_profiler in observability">Continuous Profiler</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/dynamic-instrumentation/" data-dd-action-name="dynamic_instrumentation in observability">Dynamic Instrumentation</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/products/ai/agent-observability/" data-dd-action-name="agent_observability in observability">Agent Observability</a></li></ul><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Data</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/database-monitoring/" data-dd-action-name="database_monitoring in observability">Database Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/products/observability/data-observability/" data-dd-action-name="data_observability in observability">Data Observability</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/data-streams-monitoring/" data-dd-action-name="data_streams_monitoring in observability">Data Streams Monitoring</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Logs</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/log-management/" data-dd-action-name="log_management in observability">Log Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/audit-trail/" data-dd-action-name="audit_trail in observability">Audit Trail</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/observability-pipelines/" data-dd-action-name="observability_pipelines in observability">Observability Pipelines</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/error-tracking/" data-dd-action-name="error_tracking in observability">Error Tracking</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/byoc-logs/" data-dd-action-name="byoc_logs in observability">Bring Your Own Cloud Log Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/sensitive-data-scanner/" data-dd-action-name="sensitive_data_scanner in observability">Sensitive Data Scanner</a></li></ul></div></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="infra-detail" x-show="openCategory === 'infra'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, %!s(<nil>) 0%, %!s(<nil>) 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>host-map</title>
<path d="M14.214 13.103l-7.107 4.103-7.107-4.103v-8.206l7.107-4.103 7.107 4.103zM32 4.897v8.206l-7.107 4.103-7.107-4.103v-8.206l7.107-4.103zM29.333 6.436l-4.44-2.563-4.44 2.563v5.127l4.44 2.563 4.44-2.563zM9.037 19.98v8.040l6.963 4.020 6.962-4.020v-8.040l-6.963-4.020z"></path>
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<title>apm</title>
<path d="M0 2.667h32v3.81h-32v-3.81zM0 10.286h6v3.81h-6v-3.81zM10 10.286h22v3.81h-22v-3.81zM10 17.905h12v3.81h-12v-3.81zM26 17.905h6v3.81h-6v-3.81zM16 25.524h6v3.81h-6v-3.81z"></path>
</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Applications</p><p class="category-tagline text-18 leading-22 m-0 font-medium"></p></div></div></div><div class="category-details flex justify-start gap-5"></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="data-detail" x-show="openCategory === 'data'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, %!s(<nil>) 0%, %!s(<nil>) 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
<path d="M96,8C50.393,8,16,25.2,16,48v96c0,22.8,34.393,40,80,40s80-17.2,80-40V48C176,25.2,141.607,8,96,8ZM48.337,32.683C60.936,27.083,77.863,24,96,24c39.068,0,64,14.214,64,24,0,4.969-6.26,10.838-16.337,15.317C131.064,68.917,114.138,72,96,72,56.932,72,32,57.786,32,48,32,43.031,38.26,37.162,48.337,32.683Zm95.326,126.633C131.064,164.916,114.137,168,96,168c-39.068,0-64-14.215-64-24V120.577C46.356,130.075,69.242,136,96,136s49.644-5.925,64-15.423V144C160,148.969,153.74,154.838,143.663,159.316Zm0-48C131.064,116.916,114.137,120,96,120c-39.068,0-64-14.215-64-24V72.577C46.356,82.075,69.242,88,96,88s49.644-5.925,64-15.423V96C160,100.969,153.74,106.838,143.663,111.316ZM96,95.86a151.433,151.433,0,0,0,16-.83v16.1c-5.14.48-10.49.73-16,.73Zm47.66-8.69c.12-.05.23-.1.34-.15v17.27a113.137,113.137,0,0,1-16,4.47V92.34A90.144,90.144,0,0,0,143.66,87.17ZM96,144a151.433,151.433,0,0,0,16-.83v16.1c-5.14.48-10.49.73-16,.73Zm47.66-8.69c.12-.05.23-.1.34-.15v17.27a113.137,113.137,0,0,1-16,4.47v-16.42A90.144,90.144,0,0,0,143.66,135.312Z"></path>
</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Data</p><p class="category-tagline text-18 leading-22 m-0 font-medium"></p></div></div></div><div class="category-details flex justify-start gap-5"></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="Logs-detail" x-show="openCategory === 'Logs'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, %!s(<nil>) 0%, %!s(<nil>) 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" width="48" height="48" viewBox="0 0 48 48" fill="" xmlns="http://www.w3.org/2000/svg">
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</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Logs</p><p class="category-tagline text-18 leading-22 m-0 font-medium"></p></div></div></div><div class="category-details flex justify-start gap-5"></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="security-detail" x-show="openCategory === 'security'" x-cloak=""><a class="category-description category-description-cta group p-7 rounded flex justify-between items-end mb-10 text-white no-underline [background:var(--cta-bg)] transition-[outline-color,box-shadow,background] duration-200 ease-in-out hover:[background:var(--cta-bg-hover,var(--cta-bg))] hover:outline hover:outline-2 hover:outline-[#8BD0FF] hover:outline-offset-[-1px] hover:shadow-[0_4px_16px_rgba(0,0,0,0.2)]" href="https://www.datadoghq.com/products/security/" data-dd-action-name="Category Banner security" style="--cta-bg:linear-gradient(90deg, #0060FF 0%, #0032A0 100%);--cta-bg-hover:linear-gradient(90deg, #0060FF 0%, #0032A0 50%, #001B58 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>security-platform</title>
<path d="M16 0.793l-12 6.938v9.604c0.007 4.42 2.392 8.281 5.944 10.372l0.056 0.031 6 3.468 6-3.469c3.608-2.122 5.993-5.983 6-10.402v-9.605zM6.667 10.811l8 4.625v4.42l-8-4.625zM7.997 8.5l6.669-3.856v7.711zM6.723 18.343l7.944 4.593v4.42l-3.333-1.926c-2.521-1.484-4.269-4.050-4.607-7.044l-0.004-0.043zM25.333 17.335c-0.005 3.439-1.86 6.443-4.623 8.070l-0.044 0.024-3.333 1.927v-22.712l8 4.625z"></path>
</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Security</p><p class="category-tagline text-18 leading-22 m-0 font-medium">Outpace AI-powered attacks with unified security and observability</p></div></div><span class="category-cta inline-flex items-center gap-2 transition-[gap] duration-200 ease-in-out group-hover:gap-3 pb-1.5 text-18 leading-18 font-bold font-national uppercase tracking-1 whitespace-nowrap text-white"><span class="category-cta-label">Learn more</span><svg class="w-2 h-auto fill-white" version="1.1" xmlns="http://www.w3.org/2000/svg" width="683" height="1024" viewBox="0 0 683 1024">
<title></title>
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</svg></span></a><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Code Security</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/code-security/" data-dd-action-name="code_security in security">Code Security</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/software-composition-analysis/" data-dd-action-name="software_composition_analysis in security">Software Composition Analysis</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/sast/" data-dd-action-name="sast in security">Static Code Analysis</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/iast/" data-dd-action-name="iast in security">Runtime Code Analysis</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/iac-security" data-dd-action-name="iac_security in security">IaC Security</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/secret-scanning/" data-dd-action-name="secret_scanning in security">Secret Scanning</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Cloud Security</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-security/" data-dd-action-name="cloud_security in security">Cloud Security</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/sensitive-data-scanner/" data-dd-action-name="sensitive_data_scanner in security">Sensitive Data Scanner</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-security/#posture-management" data-dd-action-name="cloud_security_posture_management in security">Cloud Security Posture Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-security/#entitlement-management" data-dd-action-name="entitlement_management in security">Cloud Infrastructure Entitlement Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-security/#vulnerability-management" data-dd-action-name="vulnerability_management in security">Vulnerability Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-security/#compliance" data-dd-action-name="compliance in security">Compliance</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/workload-protection/" data-dd-action-name="workload_protection in security">Cloud Workload Protection</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/app-and-api-protection/" data-dd-action-name="app_and_api_protection in security">App &amp; API Protection</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">SIEM</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/cloud-siem/" data-dd-action-name="cloud_siem in security">Cloud SIEM</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-security-analyst/" data-dd-action-name="bits_security_analyst in security">Bits Security Analyst</a></li></ul></div></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="digital-experience-detail" x-show="openCategory === 'digital-experience'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, #00B765 0%, #00BBED 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>rum</title>
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</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Digital Experience</p><p class="category-tagline text-18 leading-22 m-0 font-medium">Optimize front-end performance and enhance user experiences</p></div></div></div><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Digital Experience</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/product-analytics/" data-dd-action-name="product_analytics in digital_experience">Product Analytics</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/experiments/" data-dd-action-name="experiments in digital_experience">Experiments</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/real-user-monitoring/" data-dd-action-name="browser_real_user_monitoring in digital_experience">Browser Real User Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/real-user-monitoring/mobile-rum/" data-dd-action-name="mobile_real_user_monitoring in digital_experience">Mobile Real User Monitoring</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/real-user-monitoring/session-replay/" data-dd-action-name="session_replay in digital_experience">Session Replay</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/synthetic-monitoring/" data-dd-action-name="synthetic_monitoring in digital_experience">Synthetic Monitoring</a></li></ul></div><div class="product-subcategory w-1/3"><span class="subcategory-spacer block py-[21px]"></span><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/mobile-app-testing/" data-dd-action-name="mobile_app_testing in digital_experience">Mobile App Testing</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/continuous-testing/" data-dd-action-name="continuous_testing in digital_experience">Continuous Testing</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/error-tracking/" data-dd-action-name="error_tracking in digital_experience">Error Tracking</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/dashboards/" data-dd-action-name="dashboards in digital_experience">Dashboards</a></li></ul></div></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="software-delivery-detail" x-show="openCategory === 'software-delivery'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, #6300D4 0%, #9C43FE 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>ci</title>
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</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Software Delivery</p><p class="category-tagline text-18 leading-22 m-0 font-medium">Build, test, secure and ship quality code faster</p></div></div></div><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Software Delivery</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/continuous-testing/" data-dd-action-name="continuous_testing in software_delivery">Continuous Testing</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/internal-developer-portal/" data-dd-action-name="internal_developer_portal in software_delivery">Internal Developer Portal (IDP)</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ci-cd-monitoring/" data-dd-action-name="ci_visibility in software_delivery">CI Visibility</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/test-optimization/" data-dd-action-name="test_optimization in software_delivery">Test Optimization</a></li></ul></div><div class="product-subcategory w-1/3"><span class="subcategory-spacer block py-[21px]"></span><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/feature-flags/" data-dd-action-name="feature_flags in software_delivery">Feature Flags</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/code-coverage/" data-dd-action-name="code_coverage in software_delivery">Code Coverage</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/software-composition-analysis/" data-dd-action-name="software_composition_analysis in software_delivery">Software Composition Analysis</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/dora-metrics/" data-dd-action-name="dora_metrics in software_delivery">DORA Metrics + AI Impact</a></li></ul></div></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="service-management-detail" x-show="openCategory === 'service-management'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, #FF0080 0%, #FF5E00 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
<path d="M88,188.38V91.38l84-48.5v96.99l-84,48.51Zm16-87.76v60.04l52-30.02v-60.04l-52,30.02Zm-50-28.87v97l16-9.24V80.99l52-30.02,16-9.24V23.25L54,71.75ZM20,52.12v97l16-9.24V61.36l52-30.02,16-9.24V3.62L20,52.12Z"></path>
</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Service Management</p><p class="category-tagline text-18 leading-22 m-0 font-medium">Integrated, streamlined workflows for faster time-to-resolution</p></div></div></div><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Incident Response</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/incident-response/" data-dd-action-name="incident_management in service_management">Incident Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/case-management/" data-dd-action-name="work_management in service_management">Work Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/service-level-objectives/" data-dd-action-name="service_level_objectives in service_management">Service Level Objectives</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Actions</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/workflow-automation/" data-dd-action-name="workflow_automation in service_management">Workflow Automation</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/app-builder/" data-dd-action-name="dd_apps in service_management">Datadog Apps</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/event-management/" data-dd-action-name="event_management in service_management">Event Management</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Context Graph</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/internal-developer-portal/" data-dd-action-name="internal_developer_portal in service_management">Internal Developer Portal (IDP)</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/software-catalog/" data-dd-action-name="software_catalog in service_management">Software Catalog</a></li></ul></div></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="ai-detail" x-show="openCategory === 'ai'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, #0060FF 0%, #8000FF 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" fill="" viewBox="0 0 192 192" style="enable-background:new 0 0 192 192;" xml:space="preserve"><g id="Layer_7"><g><linearGradient id="SVGID_1_" gradientUnits="userSpaceOnUse" x1="89.0192" y1="122.732" x2="142.9808" y2="29.268"><stop offset="0" style="stop-color:#5500FF"></stop><stop offset="0.1715" style="stop-color:#4D09FF"></stop><stop offset="0.4511" style="stop-color:#3821FF"></stop><stop offset="0.802" style="stop-color:#1649FF"></stop><stop offset="1" style="stop-color:#0062FF"></stop></linearGradient><path class="st5" d="M120,16h-8c0,30.88-25.12,56-56,56v8c30.88,0,56,25.12,56,56h8c0-30.88,25.12-56,56-56v-8 C145.12,72,120,46.88,120,16z"></path><linearGradient id="SVGID_00000049207151058930698180000011839073544639225000_" gradientUnits="userSpaceOnUse" x1="35.4115" y1="168.7311" x2="68.5885" y2="111.267"><stop offset="0" style="stop-color:#5500FF"></stop><stop offset="0.1715" style="stop-color:#4D09FF"></stop><stop offset="0.4511" style="stop-color:#3821FF"></stop><stop offset="0.802" style="stop-color:#1649FF"></stop><stop offset="1" style="stop-color:#0062FF"></stop></linearGradient><path d="M56,104h-4c0,0,0,0,0,0c0,0,0,0,0,0h-4 c0,17.64-14.35,32-32,32v8c17.65,0,32,14.36,32,32h8c0-17.64,14.35-32,32-32v-8C70.35,136,56,121.64,56,104z"></path></g></g></svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">AI</p><p class="category-tagline text-18 leading-22 m-0 font-medium">Monitor and improve model performance. Pinpoint root causes and detect anomalies</p></div></div></div><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">AI for Datadog</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-investigation/" data-dd-action-name="bits_investigation in ai">Bits Investigation</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-ai-agents/" data-dd-action-name="bits_ai in ai">Bits AI</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-chat/" data-dd-action-name="bits_chat in ai">Bits Chat</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-agent-builder/" data-dd-action-name="bits_agent_builder in ai">Bits Agent Builder</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-code/" data-dd-action-name="bits_code in ai">Bits Code</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-security-analyst/" data-dd-action-name="bits_security_analyst in ai">Bits Security Analyst</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Datadog for AI</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/products/ai/agent-observability/" data-dd-action-name="agent_observability in ai">Agent Observability</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/mcp-server/" data-dd-action-name="mcp_server in ai">MCP Server</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/mcp-server/" data-dd-action-name="pup_cli in ai">Pup CLI</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/gpu-monitoring/" data-dd-action-name="gpu_monitoring in ai">GPU Monitoring</a></li></ul></div></div></div><div class="product-category h-full flex flex-col p-10 pl-[25px]" id="platform-detail" x-show="openCategory === 'platform'" x-cloak=""><div class="category-description p-7 rounded flex mb-10 text-white [background:var(--cta-bg)]" style="--cta-bg:linear-gradient(90deg, #8000FF 0%, #4300B0 100%)"><div class="category-description-main flex gap-5 flex-1 min-w-0 items-center"><svg class="w-12 h-auto fill-white shrink-0" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>dashboard</title>
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</svg><div class="info"><p class="category-header font-bold font-national text-28 leading-24 pb-[5px]">Platform Capabilities</p><p class="category-tagline text-18 leading-22 m-0 font-medium">Built-in features &amp; integrations that power the Datadog platform</p></div></div></div><div class="category-details flex justify-start gap-5"><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Built-in Features</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-ai-agents/" data-dd-action-name="bits_ai in platform_capabilities">Bits AI</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-chat/" data-dd-action-name="bits_chat in platform_capabilities">Bits Chat</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/bits-agent-builder/" data-dd-action-name="bits_agent_builder in platform_capabilities">Bits Agent Builder</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/alerts/" data-dd-action-name="alerts in platform_capabilities">Alerts</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/metrics/" data-dd-action-name="custom-metrics in platform_capabilities">Custom Metrics</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/dashboards/" data-dd-action-name="dashboards in platform_capabilities">Dashboards</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://docs.datadoghq.com/notebooks/" data-dd-action-name="notebooks in platform_capabilities">Notebooks</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://docs.datadoghq.com/service_management/mobile/?tab=ios" data-dd-action-name="mobile_app in platform_capabilities">Mobile App</a></li></ul></div><div class="product-subcategory w-1/3"><span class="subcategory-spacer block py-[21px]"></span><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/fleet-automation/" data-dd-action-name="fleet_automation in platform_capabilities">Fleet Automation</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://docs.datadoghq.com/account_management/rbac/?tab=datadogapplication" data-dd-action-name="access_control in platform_capabilities">Access Control</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/governance-console/" data-dd-action-name="governance_console in platform_capabilities">Governance Console</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/dora-metrics/" data-dd-action-name="dora_metrics in platform_capabilities">DORA Metrics + AI Impact</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/incident-response/" data-dd-action-name="incident_management in platform_capabilities">Incident Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/case-management/" data-dd-action-name="work_management in platform_capabilities">Work Management</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/workflow-automation/" data-dd-action-name="workflow_automation in platform_capabilities">Workflow Automation</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://docs.datadoghq.com/account_management/teams/" data-dd-action-name="teams in platform_capabilities">Teams</a></li></ul></div><div class="product-subcategory w-1/3"><p class="subcategory-header font-bold font-national uppercase text-16 leading-18 p-3">Extensibility</p><ul class="product-list"><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/solutions/opentelemetry/" data-dd-action-name="opentelemetry in platform_capabilities">OpenTelemetry</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/integrations/" data-dd-action-name="integrations in platform_capabilities">Integrations</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/platform/ides/" data-dd-action-name="ide_plugins in platform_capabilities">IDE Plugins</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/mcp-server/" data-dd-action-name="mcp_server in platform_capabilities">MCP Server</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/agent-directory/" data-dd-action-name="agent_directory in platform_capabilities">Agent Directory</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/app-builder/" data-dd-action-name="dd_apps in platform_capabilities">Datadog Apps</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://docs.datadoghq.com/api/" data-dd-action-name="api in platform_capabilities">API</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/marketplacepartners/" data-dd-action-name="marketplace in platform_capabilities">Marketplace</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/ai/mcp-server/" data-dd-action-name="pup_cli in platform_capabilities">Pup CLI</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/software-catalog/" data-dd-action-name="software_catalog in platform_capabilities">Software Catalog</a></li><li><a class="block p-3 text-18 leading-18 text-wrap capitalize hover:text-[#70f] hover:bg-black/5 rounded" href="https://www.datadoghq.com/product/service-level-objectives/" data-dd-action-name="service_level_objectives in platform_capabilities">Service Level Objectives</a></li></ul></div></div></div></div></div></div></li><li><a class="customers-menu block pt-[8.5px] px-2 desktop-lg:px-3 pb-[9.5px] desktop-lg:px-3 text-18 font-semibold font-national uppercase text-[#555] hover:text-[#70f]" href="https://www.datadoghq.com/customers/"><span>Customers</span></a></li><li><a class="pricing-menu block pt-[8.5px] px-2 desktop-lg:px-3 pb-[9.5px] desktop-lg:px-3 text-18 font-semibold font-national uppercase text-[#555] hover:text-[#70f]" href="https://www.datadoghq.com/pricing/"><span>Pricing</span></a></li><li x-on:mouseover="mouseOver = 'solutions'" x-on:mouseout="mouseOver = 'none'" class="dropdown relative solutions-dropdown"><a class="dropdown relative block pt-[8.5px] px-2 desktop-lg:px-3 pb-[9.5px] desktop-lg:px-3 text-18 font-semibold font-national uppercase text-[#555] hover:text-[#70f]" href="https://www.datadoghq.com/">Solutions</a><ul x-show="mouseOver === 'solutions'" x-cloak="" class="dropdown-menu solutions-menu absolute z-40 bg-white w-[820px] p-5 left-[9px] top-[42px] border-t-[3px] border-t-[#632ca6]" style="box-shadow:0 8px 10px rgba(0,0,0,7%)"><div class="grid grid-cols-3 gap-[30px]"><div><p class="font-semibold font-national text-black text-14 leading-18 tablet:text-16 tablet:leading-20 uppercase mb-0 py-2 px-[11px]">Industry</p><ul class="list-none mt-0"><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/financial-services/" data-dd-action-name="financial_services in Solutions"><span class="inline-flex">Financial Services</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/manufacturing-logistics/" data-dd-action-name="manufacturing_and_logistics in Solutions"><span class="inline-flex">Manufacturing &amp; Logistics</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/healthcare/" data-dd-action-name="healthcare_and_life_sciences in Solutions"><span class="inline-flex">Healthcare/Life Sciences</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/retail-ecommerce/" data-dd-action-name="retail_and_ecommerce in Solutions"><span class="inline-flex">Retail/E-Commerce</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/government/" data-dd-action-name="government in Solutions"><span class="inline-flex">Government</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/education/" data-dd-action-name="education in Solutions"><span class="inline-flex">Education</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/media-entertainment/" data-dd-action-name="media_and_entertainment in Solutions"><span class="inline-flex">Media &amp; Entertainment</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/technology/" data-dd-action-name="technology in Solutions"><span class="inline-flex">Technology</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/gaming/" data-dd-action-name="gaming in Solutions"><span class="inline-flex">Gaming</span></a></li></ul></div><div><p class="font-semibold font-national text-black text-14 leading-18 tablet:text-16 tablet:leading-20 uppercase mb-0 py-2 px-[11px]">Technology</p><ul class="list-none mt-0"><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/aws/" data-dd-action-name="amazon_web_services_monitoring in Solutions"><span class="inline-flex">Amazon Web Services Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/azure/" data-dd-action-name="azure_monitoring in Solutions"><span class="inline-flex">Azure Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/googlecloud/" data-dd-action-name="google_cloud_monitoring in Solutions"><span class="inline-flex">Google Cloud Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/oci-monitoring/" data-dd-action-name="oci_monitoring in Solutions"><span class="inline-flex">Oracle Cloud Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/kubernetes/" data-dd-action-name="kubernetes_monitoring in Solutions"><span class="inline-flex">Kubernetes Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/openshift/" data-dd-action-name="red_hat_openshift in Solutions"><span class="inline-flex">Red Hat OpenShift</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/pivotal-platform/" data-dd-action-name="pivotal_platform in Solutions"><span class="inline-flex">Pivotal Platform</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/openai/" data-dd-action-name="openai in Solutions"><span class="inline-flex">OpenAI</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/sap-monitoring/" data-dd-action-name="sap_monitoring in Solutions"><span class="inline-flex">SAP Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/opentelemetry/" data-dd-action-name="opentelemetry in Solutions"><span class="inline-flex">OpenTelemetry</span></a></li></ul></div><div><p class="font-semibold font-national text-black text-14 leading-18 tablet:text-16 tablet:leading-20 uppercase mb-0 py-2 px-[11px]">Use Case</p><ul class="list-none mt-0"><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/application-security/" data-dd-action-name="application_security in Solutions"><span class="inline-flex">Application Security</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/cloud-migration/" data-dd-action-name="cloud_migration in Solutions"><span class="inline-flex">Cloud Migration</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/monitoring-consolidation/" data-dd-action-name="monitoring_consolidation in Solutions"><span class="inline-flex">Monitoring Consolidation</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/unified-commerce-monitoring/" data-dd-action-name="unified_commerce_monitoring in Solutions"><span class="inline-flex">Unified Commerce Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/soar/" data-dd-action-name="soar in Solutions"><span class="inline-flex">SOAR</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/devops/" data-dd-action-name="devops in Solutions"><span class="inline-flex">DevOps</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/finops/" data-dd-action-name="finops in Solutions"><span class="inline-flex">FinOps</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/shift-left-testing/" data-dd-action-name="shift_left_testing in Solutions"><span class="inline-flex">Shift-Left Testing</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/digital-experience-monitoring/" data-dd-action-name="digital_experience_monitoring in Solutions"><span class="inline-flex">Digital Experience Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/security-analytics/" data-dd-action-name="security_analytics in Solutions"><span class="inline-flex">Security Analytics</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/security/cis-benchmarks/aws/" data-dd-action-name="compliance_for_cis_benchmarks in Solutions"><span class="inline-flex">Compliance for CIS Benchmarks</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/hybrid-cloud-monitoring/" data-dd-action-name="hybrid_cloud_monitoring in Solutions"><span class="inline-flex">Hybrid Cloud Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/iot-monitoring/" data-dd-action-name="iot_monitoring in Solutions"><span class="inline-flex">Edge Device Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/real-time-business-intelligence/" data-dd-action-name="real_time_bi in Solutions"><span class="inline-flex">Real-Time BI</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/on-premises-monitoring/" data-dd-action-name="on_premises_monitoring in Solutions"><span class="inline-flex">On-Premises Monitoring</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/log-analysis-and-correlation/" data-dd-action-name="log_analysis_and_correlation in Solutions"><span class="inline-flex">Log Analysis &amp; Correlation</span></a></li><li><a class="block whitespace-nowrap capitalize px-[11px] py-[7px] hover:text-[#70f] hover:bg-black/5 rounded text-18" href="https://www.datadoghq.com/solutions/cnapp/" data-dd-action-name="cnapp in Solutions"><span class="inline-flex">CNAPP</span></a></li></ul></div></div></ul></li><li><a class="docs-menu block pt-[8.5px] px-2 desktop-lg:px-3 pb-[9.5px] desktop-lg:px-3 text-18 font-semibold font-national uppercase text-[#555] hover:text-[#70f]" href="https://docs.datadoghq.com/"><span>Docs</span></a></li></ul><div><a href="https://www.datadoghq.com/" class="js-logo-download hidden desktop-sm:flex flex-col items-center justify-center relative"><img height="75" class="bits-logo-lg max-w-full transition-all h-[75px]" :class="navScrolled ? 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<title>host-map</title>
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Infrastructure</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/infrastructure-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Infrastructure Monitoring</a></li><li><a href="https://www.datadoghq.com/product/metrics/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Custom Metrics</a></li><li><a href="https://www.datadoghq.com/product/network-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Network Monitoring</a></li><li><a href="https://www.datadoghq.com/product/container-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Container Monitoring</a></li><li><a href="https://www.datadoghq.com/product/kubernetes-autoscaling/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Kubernetes Autoscaling</a></li><li><a href="https://www.datadoghq.com/product/serverless-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Serverless Monitoring</a></li><li><a href="https://www.datadoghq.com/product/cloud-cost-management/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Cloud Cost Management</a></li><li><a href="https://www.datadoghq.com/product/storage-management/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Storage Management</a></li><li><a href="https://www.datadoghq.com/product/gpu-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">GPU Monitoring</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>apm</title>
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Applications</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/apm/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Application Performance Monitoring</a></li><li><a href="https://www.datadoghq.com/product/universal-service-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Universal Service Monitoring</a></li><li><a href="https://www.datadoghq.com/product/code-profiling/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Continuous Profiler</a></li><li><a href="https://www.datadoghq.com/product/dynamic-instrumentation/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Dynamic Instrumentation</a></li><li><a href="https://www.datadoghq.com/products/ai/agent-observability/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Agent Observability</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
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Data</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/database-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Database Monitoring</a></li><li><a href="https://www.datadoghq.com/products/observability/data-observability/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Data Observability</a></li><li><a href="https://www.datadoghq.com/product/data-streams-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Data Streams Monitoring</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" width="48" height="48" viewBox="0 0 48 48" fill="" xmlns="http://www.w3.org/2000/svg">
<g id="Logs">
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Logs</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/log-management/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Log Management</a></li><li><a href="https://www.datadoghq.com/product/audit-trail/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Audit Trail</a></li><li><a href="https://www.datadoghq.com/product/observability-pipelines/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Observability Pipelines</a></li><li><a href="https://www.datadoghq.com/product/error-tracking/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Error Tracking</a></li><li><a href="https://www.datadoghq.com/product/byoc-logs/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bring Your Own Cloud Log Management</a></li><li><a href="https://www.datadoghq.com/product/sensitive-data-scanner/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Sensitive Data Scanner</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>security-platform</title>
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Security</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/products/security/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Overview</a></li><li><a href="https://www.datadoghq.com/product/code-security/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Code Security</a></li><li><a href="https://www.datadoghq.com/product/software-composition-analysis/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Software Composition Analysis</a></li><li><a href="https://www.datadoghq.com/product/sast/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Static Code Analysis</a></li><li><a href="https://www.datadoghq.com/product/iast/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Runtime Code Analysis</a></li><li><a href="https://www.datadoghq.com/product/iac-security" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">IaC Security</a></li><li><a href="https://www.datadoghq.com/product/secret-scanning/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Secret Scanning</a></li><li><a href="https://www.datadoghq.com/product/cloud-security/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Cloud Security</a></li><li><a href="https://www.datadoghq.com/product/sensitive-data-scanner/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Sensitive Data Scanner</a></li><li><a href="https://www.datadoghq.com/product/cloud-security/#posture-management" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Cloud Security Posture Management</a></li><li><a href="https://www.datadoghq.com/product/cloud-security/#entitlement-management" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Cloud Infrastructure Entitlement Management</a></li><li><a href="https://www.datadoghq.com/product/cloud-security/#vulnerability-management" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Vulnerability Management</a></li><li><a href="https://www.datadoghq.com/product/cloud-security/#compliance" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Compliance</a></li><li><a href="https://www.datadoghq.com/product/workload-protection/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Cloud Workload Protection</a></li><li><a href="https://www.datadoghq.com/product/app-and-api-protection/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">App &amp; API Protection</a></li><li><a href="https://www.datadoghq.com/product/cloud-siem/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Cloud SIEM</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-security-analyst/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Security Analyst</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>rum</title>
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Digital Experience</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/product-analytics/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Product Analytics</a></li><li><a href="https://www.datadoghq.com/product/experiments/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Experiments</a></li><li><a href="https://www.datadoghq.com/product/real-user-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Browser Real User Monitoring</a></li><li><a href="https://www.datadoghq.com/product/real-user-monitoring/mobile-rum/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Mobile Real User Monitoring</a></li><li><a href="https://www.datadoghq.com/product/real-user-monitoring/session-replay/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Session Replay</a></li><li><a href="https://www.datadoghq.com/product/synthetic-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Synthetic Monitoring</a></li><li><a href="https://www.datadoghq.com/product/mobile-app-testing/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Mobile App Testing</a></li><li><a href="https://www.datadoghq.com/product/continuous-testing/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Continuous Testing</a></li><li><a href="https://www.datadoghq.com/product/error-tracking/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Error Tracking</a></li><li><a href="https://www.datadoghq.com/product/platform/dashboards/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Dashboards</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>ci</title>
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Software Delivery</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/continuous-testing/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Continuous Testing</a></li><li><a href="https://www.datadoghq.com/product/internal-developer-portal/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Internal Developer Portal (IDP)</a></li><li><a href="https://www.datadoghq.com/product/ci-cd-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">CI Visibility</a></li><li><a href="https://www.datadoghq.com/product/test-optimization/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Test Optimization</a></li><li><a href="https://www.datadoghq.com/product/feature-flags/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Feature Flags</a></li><li><a href="https://www.datadoghq.com/product/code-coverage/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Code Coverage</a></li><li><a href="https://www.datadoghq.com/product/software-composition-analysis/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Software Composition Analysis</a></li><li><a href="https://www.datadoghq.com/product/platform/dora-metrics/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">DORA Metrics + AI Impact</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
<path d="M88,188.38V91.38l84-48.5v96.99l-84,48.51Zm16-87.76v60.04l52-30.02v-60.04l-52,30.02Zm-50-28.87v97l16-9.24V80.99l52-30.02,16-9.24V23.25L54,71.75ZM20,52.12v97l16-9.24V61.36l52-30.02,16-9.24V3.62L20,52.12Z"></path>
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Service Management</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/incident-response/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Incident Management</a></li><li><a href="https://www.datadoghq.com/product/case-management/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Work Management</a></li><li><a href="https://www.datadoghq.com/product/service-level-objectives/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Service Level Objectives</a></li><li><a href="https://www.datadoghq.com/product/workflow-automation/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Workflow Automation</a></li><li><a href="https://www.datadoghq.com/product/app-builder/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Datadog Apps</a></li><li><a href="https://www.datadoghq.com/product/event-management/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Event Management</a></li><li><a href="https://www.datadoghq.com/product/internal-developer-portal/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Internal Developer Portal (IDP)</a></li><li><a href="https://www.datadoghq.com/product/software-catalog/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Software Catalog</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" fill="" viewBox="0 0 192 192" style="enable-background:new 0 0 192 192;" xml:space="preserve"><g id="Layer_7"><g><linearGradient id="SVGID_1_" gradientUnits="userSpaceOnUse" x1="89.0192" y1="122.732" x2="142.9808" y2="29.268"><stop offset="0" style="stop-color:#5500FF"></stop><stop offset="0.1715" style="stop-color:#4D09FF"></stop><stop offset="0.4511" style="stop-color:#3821FF"></stop><stop offset="0.802" style="stop-color:#1649FF"></stop><stop offset="1" style="stop-color:#0062FF"></stop></linearGradient><path class="st5" d="M120,16h-8c0,30.88-25.12,56-56,56v8c30.88,0,56,25.12,56,56h8c0-30.88,25.12-56,56-56v-8 C145.12,72,120,46.88,120,16z"></path><linearGradient id="SVGID_00000049207151058930698180000011839073544639225000_" gradientUnits="userSpaceOnUse" x1="35.4115" y1="168.7311" x2="68.5885" y2="111.267"><stop offset="0" style="stop-color:#5500FF"></stop><stop offset="0.1715" style="stop-color:#4D09FF"></stop><stop offset="0.4511" style="stop-color:#3821FF"></stop><stop offset="0.802" style="stop-color:#1649FF"></stop><stop offset="1" style="stop-color:#0062FF"></stop></linearGradient><path d="M56,104h-4c0,0,0,0,0,0c0,0,0,0,0,0h-4 c0,17.64-14.35,32-32,32v8c17.65,0,32,14.36,32,32h8c0-17.64,14.35-32,32-32v-8C70.35,136,56,121.64,56,104z"></path></g></g></svg>AI</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/ai/bits-investigation/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Investigation</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-ai-agents/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits AI</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-chat/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Chat</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-agent-builder/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Agent Builder</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-code/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Code</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-security-analyst/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Security Analyst</a></li><li><a href="https://www.datadoghq.com/products/ai/agent-observability/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Agent Observability</a></li><li><a href="https://www.datadoghq.com/product/ai/mcp-server/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">MCP Server</a></li><li><a href="https://www.datadoghq.com/product/ai/mcp-server/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Pup CLI</a></li><li><a href="https://www.datadoghq.com/product/gpu-monitoring/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">GPU Monitoring</a></li></ul></li><li><p class="mobile-product-category sticky top-0 bg-white flex items-center gap-2 pt-[13px] pb-[5px] pl-[19px] font-bold font-national text-22 leading-24 ml-5"><svg class="w-[22px] h-auto" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>dashboard</title>
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Platform Capabilities</p><ul class="mb-[5px] pb-2.5"><li><a href="https://www.datadoghq.com/product/ai/bits-ai-agents/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits AI</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-chat/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Chat</a></li><li><a href="https://www.datadoghq.com/product/ai/bits-agent-builder/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Bits Agent Builder</a></li><li><a href="https://www.datadoghq.com/product/platform/alerts/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Alerts</a></li><li><a href="https://www.datadoghq.com/product/metrics/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Custom Metrics</a></li><li><a href="https://www.datadoghq.com/product/platform/dashboards/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Dashboards</a></li><li><a href="https://docs.datadoghq.com/notebooks/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Notebooks</a></li><li><a href="https://docs.datadoghq.com/service_management/mobile/?tab=ios" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Mobile App</a></li><li><a href="https://www.datadoghq.com/product/fleet-automation/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Fleet Automation</a></li><li><a href="https://docs.datadoghq.com/account_management/rbac/?tab=datadogapplication" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Access Control</a></li><li><a href="https://www.datadoghq.com/product/governance-console/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Governance Console</a></li><li><a href="https://www.datadoghq.com/product/platform/dora-metrics/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">DORA Metrics + AI Impact</a></li><li><a href="https://www.datadoghq.com/product/incident-response/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Incident Management</a></li><li><a href="https://www.datadoghq.com/product/case-management/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Work Management</a></li><li><a href="https://www.datadoghq.com/product/workflow-automation/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Workflow Automation</a></li><li><a href="https://docs.datadoghq.com/account_management/teams/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Teams</a></li><li><a href="https://www.datadoghq.com/solutions/opentelemetry/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">OpenTelemetry</a></li><li><a href="https://www.datadoghq.com/product/platform/integrations/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Integrations</a></li><li><a href="https://www.datadoghq.com/product/platform/ides/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">IDE Plugins</a></li><li><a href="https://www.datadoghq.com/product/ai/mcp-server/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">MCP Server</a></li><li><a href="https://www.datadoghq.com/product/ai/agent-directory/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Agent Directory</a></li><li><a href="https://www.datadoghq.com/product/app-builder/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Datadog Apps</a></li><li><a href="https://docs.datadoghq.com/api/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">API</a></li><li><a href="https://www.datadoghq.com/marketplacepartners/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Marketplace</a></li><li><a href="https://www.datadoghq.com/product/ai/mcp-server/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Pup CLI</a></li><li><a href="https://www.datadoghq.com/product/software-catalog/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Software Catalog</a></li><li><a href="https://www.datadoghq.com/product/service-level-objectives/" class="block pt-[9px] pb-2 pl-[70px] hover:text-[#632ca6]">Service Level Objectives</a></li></ul></li></ul></li><li class="border-b border-b-[#c7c7c7] text-18"><a href="https://www.datadoghq.com/customers/" class="block font-semibold font-national uppercase text-[#555] hover:text-[#632ca6]"><div class="nav-menu-item ml-5 py-3 pl-[14px]">Customers</div></a></li><li class="border-b border-b-[#c7c7c7] text-18"><a href="https://www.datadoghq.com/pricing/" class="block font-semibold font-national uppercase text-[#555] hover:text-[#632ca6]"><div class="nav-menu-item ml-5 py-3 pl-[14px]">Pricing</div></a></li><li x-on:click="dropdownOpen === 'solutions' ? dropdownOpen = 'none' : dropdownOpen = 'solutions'" class="border-b border-b-[#c7c7c7] text-18 dropdown"><a href="#" data-astro-reload="" :class="dropdownOpen === 'solutions' ? 'text-[#632ca6]' : 'text-[#555]'" class="dropdown-toggle block font-semibold font-national uppercase text-[#555] hover:text-[#632ca6] whitespace-nowrap" data-bs-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="true" data-dd-action-name="Solutions Dropdown on Mobile"><div class="nav-menu-item ml-5 py-3 pl-[14px]">Solutions
<span class="caret absolute right-[22px] inline-flex h-[25px]"><svg viewBox="0 0 17.78 10.51" width="18px" class="inline-block transition-all" :class="dropdownOpen === 'solutions' ? 'rotate-180' : 'rotate-0'">
<polyline class="dropdown-arrow fill-none stroke-[#555]" style="stroke-width: 2px;" points="16.92 1.14 8.92 9.14 0.92 1.14"></polyline>
</svg></span></div></a><ul x-cloak="" x-show="dropdownOpen === 'solutions'" class="dropdown-menu mb-[5px] pb-2.5" id="solutions-mobile-menu"><p class="pl-15 py-2.5 font-semibold font-national text-16 leading-18 uppercase sticky top-0 bg-white">Industry</p><li><a href="https://www.datadoghq.com/solutions/financial-services/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Financial Services</div></a></li><li><a href="https://www.datadoghq.com/solutions/manufacturing-logistics/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Manufacturing &amp; Logistics</div></a></li><li><a href="https://www.datadoghq.com/solutions/healthcare/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Healthcare/Life Sciences</div></a></li><li><a href="https://www.datadoghq.com/solutions/retail-ecommerce/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Retail/E-Commerce</div></a></li><li><a href="https://www.datadoghq.com/solutions/government/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Government</div></a></li><li><a href="https://www.datadoghq.com/solutions/education/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Education</div></a></li><li><a href="https://www.datadoghq.com/solutions/media-entertainment/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Media &amp; Entertainment</div></a></li><li><a href="https://www.datadoghq.com/solutions/technology/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Technology</div></a></li><li><a href="https://www.datadoghq.com/solutions/gaming/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Gaming</div></a></li><p class="pl-15 py-2.5 font-semibold font-national text-16 leading-18 uppercase sticky top-0 bg-white mt-3">Technology</p><li><a href="https://www.datadoghq.com/solutions/aws/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Amazon Web Services Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/azure/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Azure Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/googlecloud/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Google Cloud Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/oci-monitoring/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Oracle Cloud Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/kubernetes/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Kubernetes Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/openshift/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Red Hat OpenShift</div></a></li><li><a href="https://www.datadoghq.com/solutions/pivotal-platform/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Pivotal Platform</div></a></li><li><a href="https://www.datadoghq.com/solutions/openai/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">OpenAI</div></a></li><li><a href="https://www.datadoghq.com/solutions/sap-monitoring/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">SAP Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/opentelemetry/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">OpenTelemetry</div></a></li><p class="pl-15 py-2.5 font-semibold font-national text-16 leading-18 uppercase sticky top-0 bg-white mt-3">Use Case</p><li><a href="https://www.datadoghq.com/solutions/application-security/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Application Security</div></a></li><li><a href="https://www.datadoghq.com/solutions/cloud-migration/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Cloud Migration</div></a></li><li><a href="https://www.datadoghq.com/solutions/monitoring-consolidation/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Monitoring Consolidation</div></a></li><li><a href="https://www.datadoghq.com/solutions/unified-commerce-monitoring/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">Unified Commerce Monitoring</div></a></li><li><a href="https://www.datadoghq.com/solutions/soar/"><div class="nav-menu-item-children block pt-[9px] pb-2 pl-15 hover:text-[#632ca6]">SOAR</div></a></li><li><a href="https://www.datadoghq.com/solutions/devops/"><div 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id="1776351640-llms-for-postmortems-llms-for-postmortems" src="https://web-assets.dd-static.net/42588/1776351640-llms-for-postmortems-llms-for-postmortems.png?format=auto&amp;fit=crop&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;height=711&amp;dpr=1" alt="How we optimized LLM use for cost, quality, and safety to facilitate writing postmortems" title="How we optimized LLM use for cost, quality, and safety to facilitate writing postmortems" width="1400" height="711"></picture><script type="module">window.matchMedia("(prefers-reduced-motion: reduce)").matches&&document.querySelectorAll("video").forEach(e=>{e.autoplay=!1,e.controls=!0});</script> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> </div></header><div class="container desktop-sm:grid desktop-sm:grid-cols-12 desktop-sm:gap-10"><!-- Main Content — first in DOM so it streams before the sidebar --><section class="article-content desktop-sm:col-span-9 desktop-sm:col-start-4 desktop-sm:grid desktop-sm:grid-cols-9 desktop-sm:h-fit desktop:text-20 desktop:leading-28 tablet:text-18 tablet:leading-26"><div class="desktop-sm:col-span-6 grid grid-cols-1 mobile-lg:grid-cols-2 desktop-sm:gap-x-10 tablet:gap-x-6 tablet:gap-y-4 gap-y-2"><div class="flex tablet:h-12 gap-4 items-center"><div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=4 4x"><source media="(min-width: 768px) and (max-width: 1024px)" srcset="https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=4 4x"><source media="(min-width: 1025px)" srcset="https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=4 4x"><img loading="eager" fetchpriority="high" class="h-auto rounded-full w-12 h-12" id="1776351634-tran-le" src="https://web-assets.dd-static.net/42588/1776351634-tran-le.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1" alt="Tran Le" title="Tran Le" width="48" height></picture> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> </div><div class="flex flex-col"><p class="p-small font-bold font-national">Tran Le</p></div></div><div class="flex tablet:h-12 gap-4 false"><div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=4 4x"><source media="(min-width: 768px) and (max-width: 1024px)" srcset="https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=4 4x"><source media="(min-width: 1025px)" srcset="https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=4 4x"><img loading="eager" fetchpriority="high" class="h-auto rounded-full w-12 h-12" id="1776293505-till_pieper" src="https://web-assets.dd-static.net/42588/1776293505-till_pieper.jpeg?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1" alt="Till Pieper" title="Till Pieper" width="48" height></picture> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> </div><div class="flex flex-col"><p class="p-small font-bold font-national">Till Pieper</p><p class="p-small">Director, Product Management</p></div></div><div class="flex tablet:h-12 gap-4 false"><div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=4 4x"><source media="(min-width: 768px) and (max-width: 1024px)" srcset="https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=4 4x"><source media="(min-width: 1025px)" srcset="https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=4 4x"><img loading="eager" fetchpriority="high" class="h-auto rounded-full w-12 h-12" id="1776293846-gillian-mcgarvey1" src="https://web-assets.dd-static.net/42588/1776293846-gillian-mcgarvey1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=48&amp;dpr=1" alt="Gillian McGarvey" title="Gillian McGarvey" width="48" height></picture> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> </div><div class="flex flex-col"><p class="p-small font-bold font-national">Gillian McGarvey</p><p class="p-small">Team Lead, Technical Content Editor</p></div></div></div><div class="desktop-sm:col-span-full desktop-sm:mb-9 tablet:mb-7 mb-5"></div><div class="tablet:col-span-full tablet:grid tablet:grid-cols-12 tablet:gap-x-6 desktop-sm:grid-cols-9 desktop-sm:gap-x-10 markdown-content [&amp;>*:not(.content-image-wrapper)]:tablet:col-span-12 [&amp;>*:not(.content-image-wrapper)]:desktop-sm:col-span-7 [&amp;>.interactive-diagram-component]:tablet:col-span-12 [&amp;>.interactive-diagram-component]:desktop-sm:col-span-8 [&amp;>form-wrapper]:tablet:col-span-12 [&amp;>form-wrapper]:desktop-sm:col-span-8 [&amp;>.expressive-code]:tablet:col-span-12 [&amp;>.expressive-code]:desktop-sm:col-span-8 [&amp;>.table-component]:tablet:col-span-12 [&amp;>.table-component]:desktop-sm:col-span-8 [&amp;>.dato-code-block-wrapper]:tablet:col-span-12 [&amp;>.dato-code-block-wrapper]:desktop-sm:col-span-8 [&amp;>.dast-content]:col-span-full"><div class="dast-content tablet:grid tablet:grid-cols-subgrid [&>*:not(.content-image-wrapper)]:tablet:col-span-12 [&>*:not(.content-image-wrapper)]:desktop-sm:col-span-7 [&>.dato-code-block-wrapper]:desktop-sm:col-span-8 [&>.table-component]:desktop-sm:col-span-8 [&>.iframe-block-wrapper]:desktop-sm:col-span-8" data-astro-cid-twmmywjp> <p>Writing a postmortem is an essential learning process after an incident is resolved. But documenting important details comprehensively can be cumbersome, especially when responders have already moved on to the next urgent issue. To make this process easier, we implemented a feature in <a href="https://www.datadoghq.com/blog/datadog-bits-generative-ai/">Bits AI</a> that uses large language models (LLMs) to ease the writing process, aiming to retain the engineers&#8217; control without compromising the <a href="https://sre.google/sre-book/postmortem-culture/" target="_blank" rel="noopener noreferrer">primary goal of learning</a> while recapping the details of the incident.</p>
<p>To implement this solution, we combined structured metadata from Datadog’s <a href="https://www.datadoghq.com/blog/incident-response-with-datadog/">Incident Management</a> app with unstructured discussions from related Slack channels. This data was then fed into an ensemble of LLM models to generate a postmortem first draft for human authors to build upon.</p>
<p>We learned that you can&#8217;t get reliable results with a naive approach that might otherwise work for interactive dialog systems like ChatGPT, and that evaluating the quality of results is nuanced due to the importance of retaining the human element of writing as a process of discovery and learning. This post dives into the challenges, solutions, and next steps that we unearthed during this project.</p>
<h2 id="challenges-of-using-llms-for-postmortems"><a href="#challenges-of-using-llms-for-postmortems">Challenges of using LLMs for postmortems</a></h2>
<p>Putting LLM-based solutions into production requires significant but unintuitive efforts that go beyond commonly discussed tasks like model training, fine-tuning, and inference. For this project, we invested more than 100 hours iterating on the structure and instructions for the individual sections of the postmortem until they played well together with diverse inputs. This process involved tackling the common challenges of non-determinism with LLMs, such as failing to adhere to instructions, inconsistent formatting, repetition, and occasional hallucinations. All of these issues are manageable if you&#8217;re conversing with ChatGPT or Claude iteratively using prompts that were written ad hoc, but are less so as part of a hardwired feature.</p>
<p>Working with LLMs is a fundamentally new type of skill that lies at the intersection of software engineering, product management, data science, and technical writing. It requires learning new patterns and frameworks, and the challenges we observed largely fell into the following three categories:</p>
<ul><li><p>Data quality and hallucinations</p></li><li><p>Cost, speed, and quality trade-offs</p></li><li><p>Trust and privacy</p></li></ul>
<h3 id="data-quality-and-hallucinations"><a href="#data-quality-and-hallucinations">Data quality and hallucinations</a></h3>
<p>Ensuring the accuracy of postmortems is critical, as they encapsulate crucial organizational progress and learnings. Unlike in other LLM use cases, such as creative writing, sticking to the facts is essential. LLMs almost always create output that sounds polished and grammatically impeccable, but they are also inherently non-deterministic and may produce hallucinations—false information generated to fit given constraints. Our challenge then was to ensure that the LLM produced insights that were truthful, valuable, and detailed while maintaining a high level of consistency across postmortems.</p>
<p>Balancing structured and unstructured data was another hurdle. For instance, fields like “Customer Impact” in Datadog Incident Management, which are manually filled out by incident commanders or responders, tend to be more accurate for that reason but can also become outdated quickly. Unlike those static fields, LLMs do not require continuous manual updating and can constantly reevaluate and analyze unstructured information (such as live discussions in Slack) in the moment to draw more current conclusions.</p>
<h3 id="cost-speed-and-quality-trade-offs"><a href="#cost-speed-and-quality-trade-offs">Cost, speed, and quality trade-offs</a></h3>
<p>We explored different model alternatives like GPT-3.5 and GPT-4 to evaluate their specific strengths in terms of cost, speed, and the ability to return high-quality results, which could differ up to a factor of 50x. GPT-4, for example, was more accurate but also significantly slower and more expensive.</p>
<h3 id="trust-and-privacy"><a href="#trust-and-privacy">Trust and privacy</a></h3>
<p>The postmortem writing process is indispensable for uncovering non-obvious insights and enabling organizations to learn from past issues in order to avoid them in the future and improve resilience overall. Therefore, if AI generates a draft that users mistakenly accept to be final, it would hinder the essential learning process. It was key to ensure that the AI-assisted drafts did not take away the authors&#8217; agency but rather supported them throughout the process and made sure they were always in control. Additionally, due to the sensitive nature of incidents, we also wanted to prevent the sharing of particularly sensitive information and secrets with the LLM as an added layer of privacy.</p>
<h2 id="limiting-hallucinations-increasing-accuracy-and-generating-output-more-quickly"><a href="#limiting-hallucinations-increasing-accuracy-and-generating-output-more-quickly">Limiting hallucinations, increasing accuracy, and generating output more quickly</a></h2>
<p>To reduce the likelihood of hallucinations in LLM-generated content, we adopted an approached focused on refining LLM instructions with both structured and unstructured data. Our primary goal was to ensure the accuracy and reliability of the generated drafts while keeping the human author in control of the process.</p>
<h3 id="establishing-an-experimentation-framework"><a href="#establishing-an-experimentation-framework">Establishing an experimentation framework</a></h3>
<p>We began with the development of a custom API that extracted the required data from our incident management product and other sources like Slack. It automatically structured the data for quick experimentation and scrubbed sensitive information before providing it as input to an LLM. This step was important not only for maintaining an additional layer of privacy but also for enabling rapid iterations using different datasets, incident information, and model architectures. By allowing us to tweak various parameters such as model type, input settings, and output token limits, we could quickly refine our approach and compare results on the fly.</p>
<p>With the data extraction framework in place, we focused on experimenting with different frameworks to provide the LLM with instructions alongside the input data. Our objective was to recommend content for the postmortem drafts in a manner that preserved the human author’s control. Each iteration was designed to balance structured information from Datadog—such as alerts, incident metadata, and shared graphs—with more current and unstructured data from Slack discussions.</p>
<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2.5 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https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=4 4x"><img loading="lazy" class="h-auto max-w-full tablet:cursor-zoom-in" id="open-popup--1776351644-llms-for-postmortems-system-instructions2" src="https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="System instructions expanded with queries for each postmortem section." title="System instructions expanded with queries for each postmortem section." width="990" height="730"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">System instructions expanded with queries for each postmortem section.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351644-llms-for-postmortems-system-instructions2" data-trigger-id="open-popup--1776351644-llms-for-postmortems-system-instructions2" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351644-llms-for-postmortems-system-instructions2" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" 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https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=4 4x" src="https://web-assets.dd-static.net/42588/1776351644-llms-for-postmortems-system-instructions2.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="System instructions expanded with queries for each postmortem section." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">System instructions expanded with queries for each postmortem section.</figcaption> </figure> 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<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351649-llms-for-postmortems-postmortem-template1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351649-llms-for-postmortems-postmortem-template1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351649-llms-for-postmortems-postmortem-template1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351649-llms-for-postmortems-postmortem-template1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2.5 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the AI-enhanced postmortem template." width="1332" height="1514"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">Simplified first section of the AI-enhanced postmortem template.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351649-llms-for-postmortems-postmortem-template1" data-trigger-id="open-popup--1776351649-llms-for-postmortems-postmortem-template1" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351649-llms-for-postmortems-postmortem-template1" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> 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<p>To address the non-determinism of LLMs, we implemented several safeguarding mechanisms to enhance output reliability. By integrating structured input information from Datadog with unstructured data from Slack, we could capture the full scope of the incident and tell the LLM which information to prioritize based on its context. Additionally, we lowered the model temperature and adjusted other LLM parameters to further reduce the likelihood of generating false or irrelevant information.</p>
<p>Last but not least, we developed an adjacent project at the same time to provide <a href="https://www.datadoghq.com/blog/bits-ai-for-incident-management/">LLM-generated incident summaries</a> that help responders get up to speed quickly when they join corresponding Slack channels. These summaries had to meet an equally high quality bar but were more compressed and therefore easier to generate with less potential for hallucinations. They were also generated much more frequently, which gave us a testing ground for rapid iterations on using LLM on incident data which we fed back into the postmortem project.</p>
<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, 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srcset="https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=4 4x"><source media="(min-width: 1025px)" srcset="https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=4 4x"><img loading="lazy" class="h-auto max-w-full tablet:cursor-zoom-in" id="open-popup--1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1" src="https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="LLM-generated incident summary based on Slack conversations and Datadog metadata." title="LLM-generated incident summary based on Slack conversations and Datadog metadata." width="1700" height="1028"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">LLM-generated incident summary based on Slack conversations and Datadog metadata.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1" data-trigger-id="open-popup--1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> <figure class="content-image-component overflow-scroll max-h-[calc(100vh-12rem)]"> <img loading="lazy" class="w-full h-auto" srcset="https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=4 4x" src="https://web-assets.dd-static.net/42588/1776351653-llms-for-postmortems-01-pomo-screenshot-bitsincidentsummary-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="LLM-generated incident summary based on Slack conversations and Datadog metadata." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">LLM-generated incident summary based on Slack conversations and Datadog metadata.</figcaption> </figure> <div class="desktop-sm:p-6 absolute top-0 right-0 z-10 p-3" data-astro-cid-d4yttbaw> <button title="Close dialog" aria-label="Close dialog" data-dd-action-name="dialog: icon: close dialog" class="flex items-center gap-1 tablet:gap-1.5 desktop-sm:gap-2 h-fit group
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<h3 id="evaluating-model-output-and-feedback-loops-on-postmortem-drafts"><a href="#evaluating-model-output-and-feedback-loops-on-postmortem-drafts">Evaluating model output and feedback loops on postmortem drafts</a></h3>
<p>Evaluating the quality of AI-generated postmortem drafts involved a combination of both qualitative and quantitative methods to assess the outputs and refine our processes continuously. We conducted qualitative surveys with authors of previous postmortems to validate our approach. These surveys compared their human-written versions with AI-generated drafts for the same incidents based on a few questions:</p>
<ul><li><p><strong>Accuracy</strong>: Is the information in the postmortem true?</p></li><li><p><strong>Conciseness</strong>: Are there any unnecessary details or repeated information?</p></li><li><p><strong>Organization and coherence</strong>: Are the sections logically arranged and consistent with the given template, and does the content flow well?</p></li><li><p><strong>Coverage</strong>: Does the postmortem cover all key events from throughout the incident?</p></li><li><p><strong>Objectivity</strong>: Does the postmortem exhibit bias, personal opinions, blaming, or subjective interpretations?</p></li></ul>
<p>The feedback from these surveys was invaluable and provided insights into the completeness and accuracy of the AI outputs across several template iterations. This enabled us to use the strongest performing instructions and configurations from each section in the final version of the template. As an example, this is the result of one of the evaluations comparing the first and second versions of the template:</p>
<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, 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srcset="https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=4 4x"><source media="(min-width: 1025px)" srcset="https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=2 2x, 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src="https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Average evaluation scores of postmortem drafts by version." title="Average evaluation scores of postmortem drafts by version." width="3530" height="1569"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">Average evaluation scores of postmortem drafts by version.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351657-llms-for-postmortems-postmortems-diagram01" data-trigger-id="open-popup--1776351657-llms-for-postmortems-postmortems-diagram01" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351657-llms-for-postmortems-postmortems-diagram01" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> <figure class="content-image-component overflow-scroll max-h-[calc(100vh-12rem)]"> <img loading="lazy" class="w-full h-auto" srcset="https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=4 4x" src="https://web-assets.dd-static.net/42588/1776351657-llms-for-postmortems-postmortems-diagram01.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Average evaluation scores of postmortem drafts by version." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">Average evaluation scores of postmortem drafts by version.</figcaption> </figure> <div class="desktop-sm:p-6 absolute top-0 right-0 z-10 p-3" data-astro-cid-d4yttbaw> <button title="Close dialog" aria-label="Close dialog" data-dd-action-name="dialog: icon: close dialog" class="flex items-center gap-1 tablet:gap-1.5 desktop-sm:gap-2 h-fit group
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<p>In addition to surveys, we performed qualitative comparisons between human-written and AI-generated postmortems. These comparisons pinpointed areas needing improvement, which enhanced the overall accuracy of the drafts. We found that LLM-generated postmortem drafts performed well in the context of recalling exact events backed by resources like Datadog logs. On the other hand, human-written postmorterms did better in describing the context of the overall technical infrastructure and the next steps to ensure the problem doesn&#8217;t occur again.</p>
<p>We also experimented with quantitative scoring metrics such as <a href="https://towardsdatascience.com/how-to-validate-openai-gpt-model-performance-with-text-summarization-298978fea764" target="_blank" rel="noopener noreferrer">ROUGE/BLEU</a>, two commonly used metrics for evaluating the quality of machine-generated text. In our case, we applied them to measure the similarity between AI-generated and human-authored postmortems. These metrics measure the overlap in n-gram words, but don&#8217;t take into account the greater context, relationship, and meaning of the document—all of which may be present in a human-authored postmortem. This ended up providing only limited insights, though, as high similarity scores did not always equate to factual accuracy or completeness. This highlighted another challenge when benchmarking AI against human output—uncertainty about whether a given human-authored postmortem was actually a more accurate reflection of reality.</p>
<p>Another challenge was that, while we provided metadata about the incident for the LLM, we did not provide data about the infrastructure in this first stage of the implementation. This meant that the LLM was not able to derive relationships, causes, and next steps from this information—which is a crucial part of learning from postmortems.</p>
<h2 id="finding-the-right-cost-speed-and-quality-trade-offs"><a href="#finding-the-right-cost-speed-and-quality-trade-offs">Finding the right cost, speed, and quality trade-offs</a></h2>
<p>Balancing cost, speed, and quality was also a priority, as we wanted to enable this process at scale and with an acceptable end-user experience. To enhance speed and accuracy, we used multi-step instructions, breaking down the task into sections and processing them in parallel. This approach allowed us to generate content more efficiently while maintaining a high quality. By handling each section separately but concurrently, we could reduce the overall time required for the AI to produce a comprehensive draft from over 12 minutes to under one minute. This could likely be reduced to just a few seconds, given the recent rapid advancements in LLM inference speed. The downside of our approach was that the concurrently generated sections tended to overlap, and additional quality control was necessary to avoid repetition.</p>
<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, 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srcset="https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=4 4x"><source media="(min-width: 1025px)" srcset="https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=2 2x, 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src="https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Parallelizing LLM queries improved speed and accuracy but increased cost and duplication." title="Parallelizing LLM queries improved speed and accuracy but increased cost and duplication." width="3530" height="1613"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">Parallelizing LLM queries improved speed and accuracy but increased cost and duplication.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351661-llms-for-postmortems-postmortem-diagram02x" data-trigger-id="open-popup--1776351661-llms-for-postmortems-postmortem-diagram02x" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351661-llms-for-postmortems-postmortem-diagram02x" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> <figure class="content-image-component overflow-scroll max-h-[calc(100vh-12rem)]"> <img loading="lazy" class="w-full h-auto" srcset="https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1.5 1.5x, 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src="https://web-assets.dd-static.net/42588/1776351661-llms-for-postmortems-postmortem-diagram02x.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Parallelizing LLM queries improved speed and accuracy but increased cost and duplication." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">Parallelizing LLM queries improved speed and accuracy but increased cost and duplication.</figcaption> </figure> <div class="desktop-sm:p-6 absolute top-0 right-0 z-10 p-3" data-astro-cid-d4yttbaw> <button title="Close dialog" aria-label="Close dialog" data-dd-action-name="dialog: icon: close dialog" class="flex items-center gap-1 tablet:gap-1.5 desktop-sm:gap-2 h-fit group
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<path d="M7.6029 5.72327L5.71729 7.60889L24.3849 26.2765L26.2705 24.3909L7.6029 5.72327Z"></path>
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</svg></button> </div> </span> </dialog> </dialog-wrapper> </div> </div>
<p>For cost efficiency, we implemented a hybrid model approach, selecting different models for different sections. This way, we leveraged the strengths of various models without incurring the high costs associated with using a single, more expensive model throughout the entire process when it wasn’t necessary. For instance, simpler sections could be handled by less costly models, while more complex sections used advanced models like GPT-4.</p>
<p>We also experimented with different model architectures to find the optimal trade-off. For example, we compared the context windows of GPT-3.5 Turbo (which offers 16,385 tokens) with GPT-4 (initially providing 8,192 tokens and later increased to 128,000 tokens but with a 4,096 token output limit for GPT-4 Turbo). This flexibility allowed us to adapt to different needs and constraints, ensuring that we used the most appropriate model settings for each specific task; for example, lowering the frequency penalty of the LLM to decrease the model’s likelihood of repeating the same lines verbatim.</p>
<p>After the initial content generation, we used additional LLM queries to refine the outputs. This included removing redundant statements and reinforcing structure by converting free text into bullet points and other structured formats. This refinement process enhanced clarity and readability, making the drafts more user-friendly and easier to understand.</p>
<p>To ensure that the postmortem drafts were comprehensive and well-informed, we also experimented with enriching the incident context by incorporating internal documentation. This included descriptions of systems and services from <a href="https://www.atlassian.com/software/confluence" target="_blank" rel="noopener noreferrer">Confluence</a>, which added depth and accuracy and relieved the author from having to find obvious internal resources and references.</p>
<h2 id="programmatically-addressing-trust-and-privacy-issues"><a href="#programmatically-addressing-trust-and-privacy-issues">Programmatically addressing trust and privacy issues</a></h2>
<p>Ensuring trust and privacy when using LLMs to generate postmortem drafts was a critical aspect of our approach. We implemented several strategies to tackle these issues programmatically as part of building a reliable and secure system.</p>
<p>Given the sensitivity of technical incidents, protecting confidential information was paramount. As part of the ingestion API, we implemented secret scanning and filtering mechanisms that scrubbed and replaced suspected secrets with placeholders before feeding data into the LLM. Once the AI-generated results were retrieved, placeholders were filled in with the actual content, ensuring privacy and security throughout the process.</p>
<p>To enhance the credibility of AI-generated statements, we also ensured that important insights were backed by citations from relevant sources, such as specific Slack messages. This transparency can allow users to verify the information, increase trust, and address potential skepticism about AI-generated content in general. Additionally, we incorporated a feedback mechanism within the system, enabling users to flag issues such as content being &#8220;too long,&#8221; &#8220;too short,&#8221; or &#8220;inaccurate.&#8221; This feedback loop was key for iterative improvements of the outputs and could later even be turned into an automated, continuous training cycle of the underlying AI model.</p>
<p>We also addressed the goal of assisting rather than replacing the author via the user interface, because the thought process that an incident responder goes through when writing a postmortem is as important as the final postmortem document. Postmortem drafts were clearly marked as such, with disclaimers, examples, and instructions included. This approach positioned the AI as a supportive tool that acted as a helper instead of taking the human author’s place. To further this goal, we visually distinguished between AI-generated text and human-written content, allowing postmortem authors to easily identify which parts of the draft were machine-generated. This clear differentiation fostered understanding and trust in the collaborative process, with AI-generated content produced step-by-step, providing opportunities for iteration and refinement.</p>
<p>We also enabled users to customize the postmortem template fine-granularly by providing a placeholder for each instruction so that they could customize and augment the context of LLM-generated statements.</p>
<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, 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srcset="https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, 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max-w-full tablet:cursor-zoom-in" id="open-popup--1776351667-llms-for-postmortems-02-pomo-templateconfig-1" src="https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Postmortem template editing and customization." title="Postmortem template editing and customization." width="3600" height="2252"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">Postmortem template editing and customization.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351667-llms-for-postmortems-02-pomo-templateconfig-1" data-trigger-id="open-popup--1776351667-llms-for-postmortems-02-pomo-templateconfig-1" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351667-llms-for-postmortems-02-pomo-templateconfig-1" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> <figure class="content-image-component overflow-scroll max-h-[calc(100vh-12rem)]"> <img loading="lazy" class="w-full h-auto" srcset="https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1.5 1.5x, 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src="https://web-assets.dd-static.net/42588/1776351667-llms-for-postmortems-02-pomo-templateconfig-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Postmortem template editing and customization." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">Postmortem template editing and customization.</figcaption> </figure> <div class="desktop-sm:p-6 absolute top-0 right-0 z-10 p-3" data-astro-cid-d4yttbaw> <button title="Close dialog" aria-label="Close dialog" data-dd-action-name="dialog: icon: close dialog" class="flex items-center gap-1 tablet:gap-1.5 desktop-sm:gap-2 h-fit group
"><span class="sr-only">Close dialog</span><svg aria-hidden="true" focusable="false" width="32" height="32" viewBox="0 0 32 32" xmlns="http://www.w3.org/2000/svg" class="h-6 w-6 fill-grey-400 hover:fill-purple-300 order-2 transition-default">
<path d="M7.6029 5.72327L5.71729 7.60889L24.3849 26.2765L26.2705 24.3909L7.6029 5.72327Z"></path>
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</svg></button> </div> </span> </dialog> </dialog-wrapper> </div> </div>
<p>Transparency was further enhanced by providing the main instructions used by the AI in clear text within the template. By allowing users to see and understand the requests to the LLM, we increased trust in the system and empowered them to adjust and create new instructions at a later stage to better fit their needs. This flexibility ensures that the system can evolve and adapt to different scenarios and organizational preferences.</p>
<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, 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srcset="https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, 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class="h-auto max-w-full tablet:cursor-zoom-in" id="open-popup--1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1" src="https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Initial section from an AI-generated postmortem draft." title="Initial section from an AI-generated postmortem draft." width="3600" height="2252"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">Initial section from an AI-generated postmortem draft.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1" data-trigger-id="open-popup--1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> <figure class="content-image-component overflow-scroll max-h-[calc(100vh-12rem)]"> <img loading="lazy" class="w-full h-auto" srcset="https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1.5 1.5x, 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src="https://web-assets.dd-static.net/42588/1776351675-llms-for-postmortems-03-pomo-screenshot-intro-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Initial section from an AI-generated postmortem draft." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">Initial section from an AI-generated postmortem draft.</figcaption> </figure> <div class="desktop-sm:p-6 absolute top-0 right-0 z-10 p-3" data-astro-cid-d4yttbaw> <button title="Close dialog" aria-label="Close dialog" data-dd-action-name="dialog: icon: close dialog" class="flex items-center gap-1 tablet:gap-1.5 desktop-sm:gap-2 h-fit group
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<div class="content-image-wrapper tablet:col-span-12 desktop-sm:col-span-8"> <div class="content-image-component"> <!-- Render an image with optional popup functionality and caption --> <figure class> <picture><source media="(max-width: 767px)" srcset="https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=767&amp;dpr=2 2x, 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srcset="https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1024&amp;dpr=3 3x, 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https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=4 4x"><img loading="lazy" class="h-auto max-w-full tablet:cursor-zoom-in" id="open-popup--1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1" src="https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Key timeline section from an AI-generated postmortem draft." title="Key timeline section from an AI-generated postmortem draft." width="3600" height="2252"></picture> <figcaption class="mt-4 px-15 p-small italic text-grey-600">Key timeline section from an AI-generated postmortem draft.</figcaption> </figure> <!-- TODO: Update src with widths related to dialog size constraints + make img src dynamic (to avoid load unless requested via click) --> <dialog-wrapper data-id="dialog-popup--1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1" data-trigger-id="open-popup--1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1" data-disable-mobile-popup="true" data-astro-cid-d4yttbaw="true"> <dialog id="dialog-popup--1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1" class="container h-full content-center bg-transparent backdrop:bg-black/70 backdrop:backdrop-blur-[2px]" data-astro-cid-d4yttbaw> <span class="relative mx-auto [&amp;>*:first-child]:bg-white block tablet:p-9 desktop-sm:p-12 rounded-3xl bg-white max-h-[calc(100vh-6rem)] overflow-y-auto" data-astro-cid-d4yttbaw> <figure class="content-image-component overflow-scroll max-h-[calc(100vh-12rem)]"> <img loading="lazy" class="w-full h-auto" srcset="https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1 1x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=1.5 1.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=2 2x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=2.5 2.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3 3x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=3.5 3.5x, https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1026&amp;dpr=4 4x" src="https://web-assets.dd-static.net/42588/1776351682-llms-for-postmortems-04-pomo-screenshot-timeline-1.png?format=auto&amp;fit=bounds&amp;quality=75&amp;disable=upscale&amp;width=1400&amp;dpr=1" alt="Key timeline section from an AI-generated postmortem draft." width="1026"> <figcaption class="mt-4 px-9 p-small italic text-grey-600">Key timeline section from an AI-generated postmortem draft.</figcaption> </figure> <div class="desktop-sm:p-6 absolute top-0 right-0 z-10 p-3" data-astro-cid-d4yttbaw> <button title="Close dialog" aria-label="Close dialog" data-dd-action-name="dialog: icon: close dialog" class="flex items-center gap-1 tablet:gap-1.5 desktop-sm:gap-2 h-fit group
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<h2 id="key-takeaways"><a href="#key-takeaways">Key takeaways</a></h2>
<p>We found that LLMs are generally capable of analyzing extensive unstructured data related to incidents and can give postmortem authors a head start—but not replace them—when capturing incident context comprehensively. At times, the LLM provided overly general statements that did not accurately reflect the investigative progress. For example, it sometimes over-indexed on outdated earlier statements in Slack without noticing that they were referring to the same matter, such as “the incident affected all regions” being superseded by “only customers connected to US West experienced data loss.” This meant that the first implementation was more effective in drafting postmortems for the long tail of incidents with mid to lower severities (e.g., from SEV5 to SEV2).</p>
<p>Overall, we came to think of engineering instructions for LLMs in the context of static production use cases as a new sub-function of software engineering. It took many iterations to align the LLM output with user expectations. The challenge was to maximize time savings and trust in the output for postmortem authors without skipping the essential learning process of writing the postmortem, which is still its primary objective.</p>
<p>Over the course of the project, we implemented a few components that built on the strengths of LLMs while limiting the negative effects of their inherent shortcomings:</p>
<ul><li><p>Combining structured information—such as alerts, incident metadata, human-edited fields, and shared graphs—with unstructured, summarized information from Slack discussions generated more comprehensive postmortem drafts.</p></li><li><p>Using specialized model configurations and instructions for individual postmortem sections enabled a more effective cost/benefit trade-off, which was key given quickly changing model architectures, context windows sizes, processing speeds, and cost structures.</p></li><li><p>Parallelizing queries increased speed and improved accuracy but led to duplicate results, particularly in related sections such as “What Happened” and “Root Cause.” Adding additional calls to LLMs to fact-check and avoid duplications of previously generated output helped improve accuracy.</p></li><li><p>The combination and ease of using both qualitative and quantitative evaluation methods of the results generated by LLMs was critical when iterating on the underlying data sources and instructions.</p></li><li><p>UX-focused improvements such as adding disclaimers and highlighting AI-generated text helped build trust with users and emphasize that they were still accountable for investigating in depth and ensuring that all key learnings were captured.</p></li></ul>
<h2 id="whats-next"><a href="#whats-next">What&#8217;s next</a></h2>
<p>Looking ahead, we will explore additional customization options, assistance in the moment while the postmortem is edited, and additional data sources to provide even more relevant incident context. For example, we expect a major improvement in output by giving the LLM more access to information about the underlying technical infrastructure from sources like internal wikis, RFCs, and system information in conjunction with Datadog’s Bits AI. Finally, given their ability to transform text for different purposes and our developed methods for filtering confidential information, we may test using LLMs to generate alternative versions, such as custom postmortems for individual clients or even public postmortems.</p>
<p>Interested in working with teams using AI to optimize monitoring workflows? Datadog is <a href="https://careers.datadoghq.com/all-jobs/?s=ai">hiring</a>!</p> </div></div><div class="desktop-sm:col-span-full desktop-sm:mb-12 mb-9"></div><div class="print:hidden"><ul class="inline-flex gap-2"> <li> <a href="https://twitter.com/intent/tweet?url=https://www.datadoghq.com/blog/engineering/llms-for-postmortems/" aria-label="Share on X" target="_blank" rel="noopener noreferrer" class="group" data-dd-action-name="share: link: x"> <svg aria-hidden="true" focusable="false" width="36" height="36" viewBox="0 0 36 36" xmlns="http://www.w3.org/2000/svg" class="[&amp;>g>rect]:fill-grey-500 [&amp;_path]:!fill-white w-7 h-7 tablet:w-8 tablet:h-8 desktop-sm:w-9 desktop-sm:h-9 group-hover:[&amp;>g>rect]:fill-black">
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<li class="leading-20 group">
<a href="#challenges-of-using-llms-for-postmortems" data-dd-action-name="toc: heading: Challenges of using LLMs for postmortems" class="inline-block font-national font-normal border-l-2 hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 group-has-[.active]:text-purple-600 group-has-[.active]:border-purple-600 active:text-purple-800 [.active>&]:font-bold group-has-[.active]:font-bold group-has-[.active]:hover:border-purple-700 group-has-[.active]:hover:text-purple-700 [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-800">
Challenges of using LLMs for postmortems
</a>
<ul class="flex-col gap-1 font-normal pl-9 my-1 hidden [.active_&]:flex has-[.active]:flex has-[.active]:font-bold"><li class="leading-4 hover:text-purple-300"><a href="#data-quality-and-hallucinations" data-dd-action-name="toc: heading: Data quality and hallucinations" class="inline-block font-national font-normal border-l-2 [.active]:font-bold hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 active:text-purple-800 [.active>&]:font-bold [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-8000">Data quality and hallucinations</a></li><li class="leading-4 hover:text-purple-300"><a href="#cost-speed-and-quality-trade-offs" data-dd-action-name="toc: heading: Cost, speed, and quality trade-offs" class="inline-block font-national font-normal border-l-2 [.active]:font-bold hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 active:text-purple-800 [.active>&]:font-bold [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-8000">Cost, speed, and quality trade-offs</a></li><li class="leading-4 hover:text-purple-300"><a href="#trust-and-privacy" data-dd-action-name="toc: heading: Trust and privacy" class="inline-block font-national font-normal border-l-2 [.active]:font-bold hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 active:text-purple-800 [.active>&]:font-bold [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-8000">Trust and privacy</a></li></ul>
</li>
<li class="leading-20 group">
<a href="#limiting-hallucinations-increasing-accuracy-and-generating-output-more-quickly" data-dd-action-name="toc: heading: Limiting hallucinations, increasing accuracy, and generating output more quickly" class="inline-block font-national font-normal border-l-2 hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 group-has-[.active]:text-purple-600 group-has-[.active]:border-purple-600 active:text-purple-800 [.active>&]:font-bold group-has-[.active]:font-bold group-has-[.active]:hover:border-purple-700 group-has-[.active]:hover:text-purple-700 [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-800">
Limiting hallucinations, increasing accuracy, and generating output more quickly
</a>
<ul class="flex-col gap-1 font-normal pl-9 my-1 hidden [.active_&]:flex has-[.active]:flex has-[.active]:font-bold"><li class="leading-4 hover:text-purple-300"><a href="#establishing-an-experimentation-framework" data-dd-action-name="toc: heading: Establishing an experimentation framework" class="inline-block font-national font-normal border-l-2 [.active]:font-bold hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 active:text-purple-800 [.active>&]:font-bold [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-8000">Establishing an experimentation framework</a></li><li class="leading-4 hover:text-purple-300"><a href="#evaluating-model-output-and-feedback-loops-on-postmortem-drafts" data-dd-action-name="toc: heading: Evaluating model output and feedback loops on postmortem drafts" class="inline-block font-national font-normal border-l-2 [.active]:font-bold hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 active:text-purple-800 [.active>&]:font-bold [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-8000">Evaluating model output and feedback loops on postmortem drafts</a></li></ul>
</li>
<li class="leading-20 group">
<a href="#finding-the-right-cost-speed-and-quality-trade-offs" data-dd-action-name="toc: heading: Finding the right cost, speed, and quality trade-offs" class="inline-block font-national font-normal border-l-2 hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 group-has-[.active]:text-purple-600 group-has-[.active]:border-purple-600 active:text-purple-800 [.active>&]:font-bold group-has-[.active]:font-bold group-has-[.active]:hover:border-purple-700 group-has-[.active]:hover:text-purple-700 [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-800">
Finding the right cost, speed, and quality trade-offs
</a>
</li>
<li class="leading-20 group">
<a href="#programmatically-addressing-trust-and-privacy-issues" data-dd-action-name="toc: heading: Programmatically addressing trust and privacy issues" class="inline-block font-national font-normal border-l-2 hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 group-has-[.active]:text-purple-600 group-has-[.active]:border-purple-600 active:text-purple-800 [.active>&]:font-bold group-has-[.active]:font-bold group-has-[.active]:hover:border-purple-700 group-has-[.active]:hover:text-purple-700 [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-800">
Programmatically addressing trust and privacy issues
</a>
</li>
<li class="leading-20 group">
<a href="#key-takeaways" data-dd-action-name="toc: heading: Key takeaways" class="inline-block font-national font-normal border-l-2 hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 group-has-[.active]:text-purple-600 group-has-[.active]:border-purple-600 active:text-purple-800 [.active>&]:font-bold group-has-[.active]:font-bold group-has-[.active]:hover:border-purple-700 group-has-[.active]:hover:text-purple-700 [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-800">
Key takeaways
</a>
</li>
<li class="leading-20 group">
<a href="#whats-next" data-dd-action-name="toc: heading: What’s next" class="inline-block font-national font-normal border-l-2 hover:text-purple-700 border-grey-300 desktop-sm:pl-3 hover:border-purple-300 [.active>&]:border-purple-600 active:border-purple-600 [.active>&]:text-purple-600 group-has-[.active]:text-purple-600 group-has-[.active]:border-purple-600 active:text-purple-800 [.active>&]:font-bold group-has-[.active]:font-bold group-has-[.active]:hover:border-purple-700 group-has-[.active]:hover:text-purple-700 [.active]:hover:border-purple-700 [.active>&]:hover:text-purple-700 [.active]:active:border-purple-800 [.active>&]:active:text-purple-800">
What’s next
</a>
</li>
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Security</span><svg class="block tablet:hidden w-[18px] h-[18px] fill-current transition-transform group-[.open]/category:rotate-180" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
<path d="M96,144.313,32.343,80.657,43.657,69.343,96,121.687l52.343-52.344,11.314,11.314Z"></path>
</svg></button><ul id="footer-category-security" x-show.important="isCategoryVisible(category)" class="footer-subcategory-list flex flex-col list-none mt-0 mb-5 p-0 gap-y-3 tablet:mb-0"><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">Code Security</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/code-security/">Code Security</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/software-composition-analysis/">Software Composition Analysis</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/sast/">Static Code Analysis</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/iast/">Runtime Code Analysis</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/iac-security">IaC Security</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/secret-scanning/">Secret Scanning</a></li></ul></li><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">Cloud Security</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/cloud-security/">Cloud Security</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/sensitive-data-scanner/">Sensitive Data Scanner</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/cloud-security/#posture-management">Cloud Security Posture Management</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/cloud-security/#entitlement-management">Cloud Infrastructure Entitlement Management</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/cloud-security/#vulnerability-management">Vulnerability Management</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/cloud-security/#compliance">Compliance</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/workload-protection/">Cloud Workload Protection</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/app-and-api-protection/">App &amp; API Protection</a></li></ul></li><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">SIEM</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/cloud-siem/">Cloud SIEM</a></li></ul></li></ul></div></li><li class="footer-column-break hidden w-0 min-w-0 shrink-0 m-0 p-0 [@media(min-width:768px)_and_(max-width:1199.98px)]:basis-[900px] [@media(min-width:768px)_and_(max-width:1199.98px)]:[order:var(--footer-tablet-order,0)] [@media(min-width:1200px)]:basis-[750px] footer-column-break--desktop [@media(min-width:1200px)]:block" aria-hidden="true" style="--footer-tablet-order:3"></li><li class="footer-category-wrapper w-full tablet:px-3 tablet:w-1/3 [@media(min-width:768px)_and_(max-width:1199.98px)]:[order:var(--footer-tablet-order,0)] [@media(min-width:1200px)]:w-1/4" style="--footer-tablet-order:2" x-data="{ category: 'digital-experience' }"><div class="footer-category-block border-b border-solid border-[#323232] tablet:border-b-0"><button type="button" @click="toggleCategory(category)" :class="isCategoryOpen(category) ? 'open pb-1.5' : ''" :aria-expanded="isCategoryVisible(category)" aria-controls="footer-category-digital-experience" :disabled="!mobile" class="group/category footer-product-category flex w-full items-center justify-between border-0 bg-transparent px-0 py-4 text-left font-bold font-national text-[#969696] text-[18px] leading-[22px] cursor-pointer tablet:block tablet:w-fit tablet:py-0 tablet:mb-2 tablet:cursor-default tablet:text-[16px] tablet:leading-[20px] [@media(min-width:1200px)]:mb-3">
<span class="flex items-center justify-start text-left uppercase gap-x-1 [@media(min-width:1200px)]:gap-x-2"><svg class="footer-category-icon w-[18px] h-[18px] fill-[#B37BFF]" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>rum</title>
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Digital Experience</span><svg class="block tablet:hidden w-[18px] h-[18px] fill-current transition-transform group-[.open]/category:rotate-180" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
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</svg></button><ul id="footer-category-digital-experience" x-show.important="isCategoryVisible(category)" class="footer-subcategory-list flex flex-col list-none mt-0 mb-5 p-0 gap-y-3 tablet:mb-0"><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">Digital Experience</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/product-analytics/">Product Analytics</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/experiments/">Experiments</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/real-user-monitoring/">Browser Real User Monitoring</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/real-user-monitoring/mobile-rum/">Mobile Real User Monitoring</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/real-user-monitoring/session-replay/">Session Replay</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/synthetic-monitoring/">Synthetic Monitoring</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/mobile-app-testing/">Mobile App Testing</a></li></ul></li></ul></div></li><li class="footer-column-break hidden w-0 min-w-0 shrink-0 m-0 p-0 [@media(min-width:768px)_and_(max-width:1199.98px)]:basis-[900px] [@media(min-width:768px)_and_(max-width:1199.98px)]:[order:var(--footer-tablet-order,0)] [@media(min-width:1200px)]:basis-[750px] footer-column-break--tablet [@media(min-width:768px)_and_(max-width:1199.98px)]:block" aria-hidden="true" style="--footer-tablet-order:2"></li><li class="footer-category-wrapper w-full tablet:px-3 tablet:w-1/3 [@media(min-width:768px)_and_(max-width:1199.98px)]:[order:var(--footer-tablet-order,0)] [@media(min-width:1200px)]:w-1/4" style="--footer-tablet-order:4" x-data="{ category: 'software-delivery' }"><div class="footer-category-block border-b border-solid border-[#323232] tablet:border-b-0"><button type="button" @click="toggleCategory(category)" :class="isCategoryOpen(category) ? 'open pb-1.5' : ''" :aria-expanded="isCategoryVisible(category)" aria-controls="footer-category-software-delivery" :disabled="!mobile" class="group/category footer-product-category flex w-full items-center justify-between border-0 bg-transparent px-0 py-4 text-left font-bold font-national text-[#969696] text-[18px] leading-[22px] cursor-pointer tablet:block tablet:w-fit tablet:py-0 tablet:mb-2 tablet:cursor-default tablet:text-[16px] tablet:leading-[20px] [@media(min-width:1200px)]:mb-3">
<span class="flex items-center justify-start text-left uppercase gap-x-1 [@media(min-width:1200px)]:gap-x-2"><svg class="footer-category-icon w-[18px] h-[18px] fill-[#B37BFF]" version="1.1" xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32">
<title>ci</title>
<path d="M30.667 22.625v0.087c-0.006 4.392-3.565 7.95-7.956 7.955h-0.085c-3.937-0.005-7.205-2.864-7.845-6.62l-0.007-0.047h-3.107l4.333-4.333 4.333 4.333h-2.833c0.6 2.315 2.669 3.998 5.131 4h0.087c2.916-0.009 5.278-2.373 5.282-5.29v-0.085c-0.003-2.921-2.369-5.288-5.29-5.292h-13.42c-4.393-0.004-7.954-3.565-7.957-7.958v-0.087c0.006-4.392 3.565-7.95 7.956-7.955h0.085c4.393 0.004 7.954 3.564 7.958 7.956v2.044h-2.667v-2.043c-0.004-2.921-2.371-5.287-5.291-5.29h-0.087c-2.919 0.005-5.285 2.371-5.288 5.29v0.085c0.003 2.921 2.369 5.288 5.29 5.292h13.42c4.393 0.004 7.954 3.565 7.957 7.958v0z"></path>
</svg>
Software Delivery</span><svg class="block tablet:hidden w-[18px] h-[18px] fill-current transition-transform group-[.open]/category:rotate-180" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
<path d="M96,144.313,32.343,80.657,43.657,69.343,96,121.687l52.343-52.344,11.314,11.314Z"></path>
</svg></button><ul id="footer-category-software-delivery" x-show.important="isCategoryVisible(category)" class="footer-subcategory-list flex flex-col list-none mt-0 mb-5 p-0 gap-y-3 tablet:mb-0"><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">Software Delivery</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/continuous-testing/">Continuous Testing</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/internal-developer-portal/">Internal Developer Portal (IDP)</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ci-cd-monitoring/">CI Visibility</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/test-optimization/">Test Optimization</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/feature-flags/">Feature Flags</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/code-coverage/">Code Coverage</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/platform/dora-metrics/">DORA Metrics + AI Impact</a></li></ul></li></ul></div></li><li class="footer-category-wrapper w-full tablet:px-3 tablet:w-1/3 [@media(min-width:768px)_and_(max-width:1199.98px)]:[order:var(--footer-tablet-order,0)] [@media(min-width:1200px)]:w-1/4" style="--footer-tablet-order:5" x-data="{ category: 'service-management' }"><div class="footer-category-block border-b border-solid border-[#323232] tablet:border-b-0"><button type="button" @click="toggleCategory(category)" :class="isCategoryOpen(category) ? 'open pb-1.5' : ''" :aria-expanded="isCategoryVisible(category)" aria-controls="footer-category-service-management" :disabled="!mobile" class="group/category footer-product-category flex w-full items-center justify-between border-0 bg-transparent px-0 py-4 text-left font-bold font-national text-[#969696] text-[18px] leading-[22px] cursor-pointer tablet:block tablet:w-fit tablet:py-0 tablet:mb-2 tablet:cursor-default tablet:text-[16px] tablet:leading-[20px] [@media(min-width:1200px)]:mb-3">
<span class="flex items-center justify-start text-left uppercase gap-x-1 [@media(min-width:1200px)]:gap-x-2"><svg class="footer-category-icon w-[18px] h-[18px] fill-[#B37BFF]" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
<path d="M88,188.38V91.38l84-48.5v96.99l-84,48.51Zm16-87.76v60.04l52-30.02v-60.04l-52,30.02Zm-50-28.87v97l16-9.24V80.99l52-30.02,16-9.24V23.25L54,71.75ZM20,52.12v97l16-9.24V61.36l52-30.02,16-9.24V3.62L20,52.12Z"></path>
</svg>
Service Management</span><svg class="block tablet:hidden w-[18px] h-[18px] fill-current transition-transform group-[.open]/category:rotate-180" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
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AI</span><svg class="block tablet:hidden w-[18px] h-[18px] fill-current transition-transform group-[.open]/category:rotate-180" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
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</svg></button><ul id="footer-category-ai" x-show.important="isCategoryVisible(category)" class="footer-subcategory-list flex flex-col list-none mt-0 mb-5 p-0 gap-y-3 tablet:mb-0"><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">AI for Datadog</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/bits-investigation/">Bits Investigation</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/bits-ai-agents/">Bits AI</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/bits-chat/">Bits Chat</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/bits-agent-builder/">Bits Agent Builder</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/bits-code/">Bits Code</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/bits-security-analyst/">Bits Security Analyst</a></li></ul></li><li class="footer-subcategory"><span class="footer-subcategory-label block font-bold font-national text-[16px] leading-[20px]">Datadog for AI</span><ul class="footer-menu-list flex flex-col list-none m-0 p-0 gap-y-1.5 mt-1.5 tablet:mt-2"><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/products/ai/agent-observability/">Agent Observability</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/mcp-server/">MCP Server</a></li><li class="footer-menu-item font-normal text-[#E2E2E2] text-[14px] leading-[18px]"><a class="text-inherit no-underline hover:text-[#969696] active:text-[#969696] focus-visible:text-[#969696] focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-[#B37BFF]" href="https://www.datadoghq.com/product/ai/mcp-server/">Pup CLI</a></li></ul></li></ul></div></li><li class="footer-category-wrapper w-full tablet:px-3 tablet:w-1/3 [@media(min-width:768px)_and_(max-width:1199.98px)]:[order:var(--footer-tablet-order,0)] [@media(min-width:1200px)]:w-1/4" style="--footer-tablet-order:7" x-data="{ category: 'platform' }"><div class="footer-category-block border-b border-solid border-[#323232] tablet:border-b-0"><button type="button" @click="toggleCategory(category)" :class="isCategoryOpen(category) ? 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<title>dashboard</title>
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Platform Capabilities</span><svg class="block tablet:hidden w-[18px] h-[18px] fill-current transition-transform group-[.open]/category:rotate-180" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 192 192" width="192" height="192">
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