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2026-09-12 17:23:01 +08:00

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SRE@Xero: Managing Incidents Part I

简介

Last month, I linked to an article on Xero’s incident response process, and I said:

I find it interesting that incident response starts off with someone filling out a form.

This article goes into detail on how the form works, why they have it, and the actual questions on the form! Then they go on to explain their “on-call configuration as code” setup, which is really nifty. I can’t wait to see part II and beyond.

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