nexus/sreweekly/markdown/77/04-an-imaginary-apology-letter-from-your-airline-ceo.md

An Imaginary Apology Letter From Your Airline CEO

• 期号: SRE Weekly Issue #77（2017-06-18）
• 作者: —
• 链接: https://dzone.com/articles/an-imaginary-apology-letter-from-your-airline-ceo

简介

Frustrated by British Airways’s Willie Walsh’s public statement regarding their major outage, TripWire founder Gene Kim took it upon himself to write an open letter of apology as if he were an airline CEO. It’s pretty great.

正文

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