427 lines
34 KiB
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427 lines
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<a href="https://firehydrant.com/blog/ai-for-incident-management-is-here/">https://firehydrant.com/blog/ai-for-incident-management-is-here/</a></p>
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<div class="sreweekly-title"><a href="https://franciscomelojr.ca/2023/01/09/piosee-decision-model-as-troubleshooting-methodology/" target="_blank" rel="noopener">PIOSEE Decision Model and preparations for critical situations</a></div>
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<div class="sreweekly-description"><p>The PIOSEE model is taught to pilots as a rubric for coming to a decision in a difficult aviation situation. As this article explains, we can also use it during IT incidents. </p>
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<p> <small>Francisco Melo Jr.</small></p></div></div>
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<div class="sreweekly-title"><a href="https://srepath.substack.com/p/observability-cardinality-conundrum" target="_blank" rel="noopener">Solving Observability’s Cardinality Conundrum</a></div>
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<div class="sreweekly-description"><p>What is high cardinality in monitoring systems? Here’s an excellent explanation that includes tips on how to manage cardinality.</p>
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<p> <small>Ash P — SREPath</small></p></div></div>
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<div class="sreweekly-title"><a href="https://devblog.xero.com/building-a-customer-focused-observability-maturity-model-7b890aa11cb5" target="_blank" rel="noopener">Building a customer-focused Observability Maturity Model</a></div>
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<div class="sreweekly-description"><p>As Xero transitioned to a standard of “you build it you run it”, suddenly more engineering teams were responsible for knowing about and implementing observability. They designed this maturity model to help teams understand what they were aiming for and how to get there.</p>
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<p> <small>Andrew Macdonald — Xero</small></p></div></div>
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<div class="sreweekly-title"><a href="https://www.theverge.com/c/24070570/internet-cables-undersea-deep-repair-ships" target="_blank" rel="noopener">The invisible seafaring industry that keeps the internet afloat</a></div>
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<div class="sreweekly-description"><p>With around 200 undersea fiber cuts worldwide per year, a fleet of ships is at the ready to pull up the cables and repair them.</p>
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<p> <small>Josh Dzieza — The Verge</small></p></div></div>
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<div class="sreweekly-entry">
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<div class="sreweekly-title"><a href="https://blog.cloudflare.com/major-data-center-power-failure-again-cloudflare-code-orange-tested" target="_blank" rel="noopener">Major data center power failure (again): Cloudflare Code Orange tested</a></div>
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<div class="sreweekly-description"><p>Last year, Cloudflare suffered a control plane outage when one of their datacenters lost power. They since did significant work to improve their resilience to power outages, and it was put to the test when the same datacenter lost power <em>again</em>.</p>
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<p> <small> Matthew Prince, John Graham-Cumming, and Jeremy Hartman — Cloudflare</small></p></div></div>
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<div class="sreweekly-title"><a href="https://wetransfer.com/engineering/how-the-platform-team-became-effective-remote/" target="_blank" rel="noopener">How the Platform team became effective in working remotely</a></div>
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<p>Going from non-remote to remote was challenging but here’s how our team changed as we began working from home</p>
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<p> <small>Stefan Mikolajczyk — WeTransfer</small></p></div></div>
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<div class="sreweekly-title"><a href="https://hross.substack.com/p/the-platform-empathy-gap" target="_blank" rel="noopener">The Platform Empathy Gap</a></div>
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<p>Platform teams have a hugely important role to fill in the engineering organization. They are often the teams that enable other teams to move with more speed and safety. They can also quickly become disconnected from their customers.</p>
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<p> <small>Ross Brodbeck</small></p></div></div>
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<div class="sreweekly-title"><a href="https://blog.relyabilit.ie/graceful-degradation-and-slos/" target="_blank" rel="noopener">Graceful Degradation and SLOs</a></div>
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<div class="sreweekly-description"><p>When your system <em>successfully</em> serves a degraded response to the customer, how should you count that toward your SLO? Is it success? Failure? Something in between?</p>
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<p> <small>Niall Murphy</small></p></div></div>
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