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<title data-rh="true">The Severities We Refuse to Name - by Tim Irving</title>
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<meta data-rh="true" name="theme-color" content="#F7F0DC"/><meta data-rh="true" property="og:type" content="article"/><meta data-rh="true" property="og:title" content="The Severities We Refuse to Name"/><meta data-rh="true" name="twitter:title" content="The Severities We Refuse to Name"/><meta data-rh="true" name="description" content="Why every severity scale is shorter than the thing it measures"/><meta data-rh="true" property="og:description" content="Why every severity scale is shorter than the thing it measures"/><meta data-rh="true" name="twitter:description" content="Why every severity scale is shorter than the thing it measures"/><meta data-rh="true" property="og:image" content="https://substackcdn.com/image/fetch/$s_!UR2H!,w_1200,h_675,c_fill,f_jpg,q_auto:good,fl_progressive:steep,g_auto/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5e3c796c-1f36-4065-814b-6c58705006b9_2464x1856.png"/><meta data-rh="true" name="twitter:image" content="https://substackcdn.com/image/fetch/$s_!p1Cp!,f_auto,q_auto:best,fl_progressive:steep/https%3A%2F%2F0sev0.substack.com%2Fapi%2Fv1%2Fpost_preview%2F195407286%2Ftwitter.jpg%3Fversion%3D4"/><meta data-rh="true" name="twitter:card" content="summary_large_image"/><meta data-rh="true" property="article:modified_time" content="2026-05-21T08:12:52.269Z"/>
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y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Every severity scale is a map of what an organisation is willing to admit. </p><p>The top of the ladder is well-lit and well-trodden. The bottom, less so. Walk down it slowly and you notice the lighting getting worse.</p><p>SEV-0 is the incident that ends one company and starts another in its place - the same logo, the same office, the same payroll, but a different company, the way a building is a different building after a fire even if the bricks are the same. You learn about a SEV-0 the way you learn about anything serious in this industry: late, indirect, and from someone who would rather not be telling you. The principal engineer at the bar who says "we don't deploy on Fridays anymore" and does not explain why. The staff engineer who flinches, fractionally, at the mention of a particular subsystem. The runbook with a section so over-engineered it could only have been written by someone who watched the previous version fail. SEV-0 is the inheritance nobody hands you. The architecture remembers. The taxonomy does not.</p><p>SEV-1 is the one everyone understands. The site is down. The money has stopped. Your company is mentioned by name on a news site. Someone senior is awake who should not be awake, and someone junior is typing with the terrible precision of a person who knows their commit history will be read aloud in a room next week. SEV-1 is loud, expensive, and - because of the noise and the cost - honest. You cannot hide a SEV-1. The category works because the incident refuses to be ignored.</p><p>SEV-2 is the incident that does not sleep, and arranges for you not to either. It is too big to ignore and too small to escalate to someone important. It is real enough that the channel stays open through the night. So you hold the line for four hours, sometimes eight, and you watch the clock the whole time, because the longer it runs the more likely it becomes that someone important will have to be woken anyway, and at that point the incident is no longer a SEV-2. SEV-2 is the severity that is partly defined by how quickly you can make it stop being one. It is where you learn that incident management is a clock-management problem.</p><p>SEV-3 is the workhorse. It is where most of incident management actually lives - the elevated error rates, the latency creep, the integration partner who has chosen today to have feelings about their API contract. It is also, by volume and by neglect, the severity most likely to be ignored. Not rejected. Not triaged and deprioritised. Ignored. Left in the channel like a glass on a counter that someone will get to eventually. And then four hours pass, and the glass is still there, and the customers who were patient at hour one are no longer patient at hour four, and the SEV-3 is no longer a SEV-3. It has become a SEV-2 by sheer laziness - not because the incident got worse, but because nobody made it better while making it better was still cheap. If you want to know whether an organisation's incident management is real or performative, watch how it handles a SEV-3 on a Friday afternoon. The answer is usually: it doesn't.</p><div class="captioned-image-container"><figure><a target="_blank" href="https://substackcdn.com/image/fetch/$s_!79kY!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png" data-component-name="Image2ToDOM" class="image-link image2 is-viewable-img can-restack"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!79kY!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 424w, https://substackcdn.com/image/fetch/$s_!79kY!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 848w, https://substackcdn.com/image/fetch/$s_!79kY!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 1272w, https://substackcdn.com/image/fetch/$s_!79kY!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 1456w" sizes="100vw"/><img src="https://substackcdn.com/image/fetch/$s_!79kY!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png" width="1456" height="1097" data-attrs="{"src":"https://substack-post-media.s3.amazonaws.com/public/images/e6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png","srcNoWatermark":null,"fullscreen":null,"imageSize":null,"height":1097,"width":1456,"resizeWidth":null,"bytes":5239150,"alt":"","title":null,"type":"image/png","href":null,"belowTheFold":false,"topImage":false,"internalRedirect":"https://0sev0.substack.com/i/195407286?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png","isProcessing":false,"align":null,"offset":false}" alt title srcset="https://substackcdn.com/image/fetch/$s_!79kY!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 424w, https://substackcdn.com/image/fetch/$s_!79kY!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 848w, https://substackcdn.com/image/fetch/$s_!79kY!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 1272w, https://substackcdn.com/image/fetch/$s_!79kY!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 1456w" sizes="100vw" class="sizing-normal"/></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>SEV-4 is the severity that half the industry claims to have and nobody actually runs. It is the incident too small to mobilise for and too real to dismiss - the queue that backed up for six minutes, the endpoint that five-hundred'd for a fraction of a percent of traffic, the alert that fired and resolved before the channel filled. In theory this is where the organisation learns. In practice it is where the organisation files and forgets, because the cost of taking a SEV-4 seriously is higher than the cost of shipping something else instead. So the category quietly empties. And in some places - I worked inside one - it never existed to begin with. The scale goes one, two, three, and then straight to the end. A house with no ground floor. Everyone who worked there understood why without ever quite saying it.</p><p>SEV-5 is the category we do not have, because having it would mean admitting what it contains. It is the documentation that went stale in 2023 and is still being cited in 2026. It is the monitoring nobody trusts, because the thresholds were set by someone who left three reorgs ago. It is the single engineer who understands the billing pipeline and is currently interviewing at a competitor. It is the runbook that has been wrong for fourteen months, and the team that has learned to work around the wrongness, and the new hire who will inherit the workaround as the thing itself. None of this will page you. All of it will kill you. The reason we do not have a severity for slow erosion is that a severity implies a response, and the response to slow erosion is structural, and structural responses require someone willing to say aloud that the house is on fire even though nothing is visibly burning.</p><p>The ladder does not end at SEV-3. It does not end at SEV-4. 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href="https://read.zerosevzero.com/p/the-severities-we-refuse-to-name/comment/258816585" rel="nofollow" title="May 14, 2026, 9:29 AM" class="pencraft pc-reset color-secondary-ls1g8s decoration-hover-underline-ClDVRM reset-IxiVJZ"><span class="pencraft pc-reset color-secondary-ls1g8s line-height-20-t4M0El font-text-qe4AeH size-13-hZTUKr weight-regular-mUq6Gb nowrap-QngyoB reset-IxiVJZ">May 14</span></a></div></div><div class="pencraft pc-display-flex pc-gap-4 pc-reset"><button tabindex="-1" type="button" class="pencraft pc-display-flex pc-gap-4 pc-height-20 pc-paddingLeft-6 pc-paddingRight-6 pc-paddingTop-2 pc-paddingBottom-2 pc-alignItems-center pc-reset font-text-qe4AeH size-11-NuY2Zx weight-medium-fw81nC pencraft tag-XbOVLt theme_accent-Y2sqZY priority_secondary-outline-RpooJS pencraft pc-display-flex pc-height-20 pc-paddingLeft-6 pc-paddingRight-6 pc-paddingTop-2 pc-paddingBottom-2 pc-gap-4 pc-alignItems-center pc-reset cursor-inherit-LxLBJ6 pc-borderRadius-xs font-text-qe4AeH 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3.99609C13.4836 3.99609 13.9894 4.09904 14.4639 4.30493C14.9428 4.50635 15.3613 4.79728 15.7194 5.17773C16.0774 5.55819 16.3572 6.01025 16.5586 6.53394C16.7645 7.05762 16.8674 7.63725 16.8674 8.27283C16.8674 9.23067 16.6145 10.1818 16.1088 11.1262C15.603 12.0662 14.8891 12.9815 13.967 13.8722C13.0495 14.7584 11.9708 15.6044 10.731 16.41C10.6056 16.4906 10.4758 16.5622 10.3416 16.6249C10.2118 16.692 10.0976 16.7256 9.99915 16.7256Z"></path></g></svg></div>Liked by Tim Irving</button></div></div><div class="pencraft pc-display-flex pc-flexDirection-column pc-reset flex-grow-rzmknG"></div><div class="pencraft pc-display-flex pc-reset comment-menu-trigger-container triggerContainer-eX588u"><button tabindex="0" type="button" aria-label="Ellipsis" id="radix-P0-83" aria-haspopup="menu" aria-expanded="false" data-state="closed" class="pencraft pc-reset pencraft trigger-j08Uop iconButton-mq_Et5 iconButtonBase-dJGHgN buttonBase-GK1x3M buttonStyle-r7yGCK size_sm-G3LciD 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width=\\\"20\\\" height=\\\"20\\\" viewBox=\\\"0 0 20 20\\\" fill=\\\"none\\\" stroke-width=\\\"1.5\\\" stroke=\\\"var(--color-fg-primary)\\\" stroke-linecap=\\\"round\\\" stroke-linejoin=\\\"round\\\" xmlns=\\\"http://www.w3.org/2000/svg\\\"><g><path d=\\\"M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882\\\"></path></g></svg></button><button tabindex=\\\"0\\\" type=\\\"button\\\" class=\\\"pencraft pc-reset pencraft icon-container view-image\\\"><svg xmlns=\\\"http://www.w3.org/2000/svg\\\" width=\\\"20\\\" height=\\\"20\\\" viewBox=\\\"0 0 24 24\\\" fill=\\\"none\\\" stroke=\\\"currentColor\\\" stroke-width=\\\"2\\\" stroke-linecap=\\\"round\\\" stroke-linejoin=\\\"round\\\" class=\\\"lucide lucide-maximize2 lucide-maximize-2\\\"><polyline points=\\\"15 3 21 3 21 9\\\"></polyline><polyline points=\\\"9 21 3 21 3 15\\\"></polyline><line x1=\\\"21\\\" x2=\\\"14\\\" y1=\\\"3\\\" y2=\\\"10\\\"></line><line x1=\\\"3\\\" x2=\\\"10\\\" y1=\\\"21\\\" y2=\\\"14\\\"></line></svg></button></div></div></div></a></figure></div><p>Every severity scale is a map of what an organisation is willing to admit. </p><p>The top of the ladder is well-lit and well-trodden. The bottom, less so. Walk down it slowly and you notice the lighting getting worse.</p><p>SEV-0 is the incident that ends one company and starts another in its place - the same logo, the same office, the same payroll, but a different company, the way a building is a different building after a fire even if the bricks are the same. You learn about a SEV-0 the way you learn about anything serious in this industry: late, indirect, and from someone who would rather not be telling you. The principal engineer at the bar who says \\\"we don't deploy on Fridays anymore\\\" and does not explain why. The staff engineer who flinches, fractionally, at the mention of a particular subsystem. The runbook with a section so over-engineered it could only have been written by someone who watched the previous version fail. SEV-0 is the inheritance nobody hands you. The architecture remembers. The taxonomy does not.</p><p>SEV-1 is the one everyone understands. The site is down. The money has stopped. Your company is mentioned by name on a news site. Someone senior is awake who should not be awake, and someone junior is typing with the terrible precision of a person who knows their commit history will be read aloud in a room next week. SEV-1 is loud, expensive, and - because of the noise and the cost - honest. You cannot hide a SEV-1. The category works because the incident refuses to be ignored.</p><p>SEV-2 is the incident that does not sleep, and arranges for you not to either. It is too big to ignore and too small to escalate to someone important. It is real enough that the channel stays open through the night. So you hold the line for four hours, sometimes eight, and you watch the clock the whole time, because the longer it runs the more likely it becomes that someone important will have to be woken anyway, and at that point the incident is no longer a SEV-2. SEV-2 is the severity that is partly defined by how quickly you can make it stop being one. It is where you learn that incident management is a clock-management problem.</p><p>SEV-3 is the workhorse. It is where most of incident management actually lives - the elevated error rates, the latency creep, the integration partner who has chosen today to have feelings about their API contract. It is also, by volume and by neglect, the severity most likely to be ignored. Not rejected. Not triaged and deprioritised. Ignored. Left in the channel like a glass on a counter that someone will get to eventually. And then four hours pass, and the glass is still there, and the customers who were patient at hour one are no longer patient at hour four, and the SEV-3 is no longer a SEV-3. It has become a SEV-2 by sheer laziness - not because the incident got worse, but because nobody made it better while making it better was still cheap. If you want to know whether an organisation's incident management is real or performative, watch how it handles a SEV-3 on a Friday afternoon. The answer is usually: it doesn't.</p><div class=\\\"captioned-image-container\\\"><figure><a class=\\\"image-link image2 is-viewable-img\\\" target=\\\"_blank\\\" href=\\\"https://substackcdn.com/image/fetch/$s_!79kY!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png\\\" data-component-name=\\\"Image2ToDOM\\\"><div class=\\\"image2-inset\\\"><picture><source type=\\\"image/webp\\\" srcset=\\\"https://substackcdn.com/image/fetch/$s_!79kY!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 424w, https://substackcdn.com/image/fetch/$s_!79kY!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe6814e9a-d722-4660-a258-6f7598e814ed_2464x1856.png 848w, 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It is the incident too small to mobilise for and too real to dismiss - the queue that backed up for six minutes, the endpoint that five-hundred'd for a fraction of a percent of traffic, the alert that fired and resolved before the channel filled. In theory this is where the organisation learns. In practice it is where the organisation files and forgets, because the cost of taking a SEV-4 seriously is higher than the cost of shipping something else instead. So the category quietly empties. And in some places - I worked inside one - it never existed to begin with. The scale goes one, two, three, and then straight to the end. A house with no ground floor. Everyone who worked there understood why without ever quite saying it.</p><p>SEV-5 is the category we do not have, because having it would mean admitting what it contains. It is the documentation that went stale in 2023 and is still being cited in 2026. It is the monitoring nobody trusts, because the thresholds were set by someone who left three reorgs ago. It is the single engineer who understands the billing pipeline and is currently interviewing at a competitor. It is the runbook that has been wrong for fourteen months, and the team that has learned to work around the wrongness, and the new hire who will inherit the workaround as the thing itself. None of this will page you. All of it will kill you. The reason we do not have a severity for slow erosion is that a severity implies a response, and the response to slow erosion is structural, and structural responses require someone willing to say aloud that the house is on fire even though nothing is visibly burning.</p><p>The ladder does not end at SEV-3. It does not end at SEV-4. It ends somewhere below, in a category we have decided not to name. </p><p>It will wait there, whether we name it or not.</p><p class=\\\"button-wrapper\\\" data-attrs=\\\"{"url":"https://read.zerosevzero.com/subscribe?","text":"Subscribe now","action":null,"class":null}\\\" data-component-name=\\\"ButtonCreateButton\\\"><a class=\\\"button primary\\\" href=\\\"https://read.zerosevzero.com/subscribe?\\\"><span>Subscribe now</span></a></p><p></p>\",\"has_dynamic_content\":false,\"truncated_body_text\":\"Every severity scale is a map of what an organisation is willing to admit.\",\"wordcount\":912,\"post_preview_limit\":null,\"language\":\"en\",\"postTags\":[],\"postCountryBlocks\":[],\"headlineTest\":null,\"coverImagePalette\":{\"Vibrant\":{\"rgb\":[180,126,92],\"population\":3},\"DarkVibrant\":{\"rgb\":[130,82,60],\"population\":10},\"LightVibrant\":{\"rgb\":[236,211,179],\"population\":1379},\"Muted\":{\"rgb\":[168,128,97],\"population\":23},\"DarkMuted\":{\"rgb\":[113,82,64],\"population\":13},\"LightMuted\":{\"rgb\":[212,196,167],\"population\":144}},\"publishedBylines\":[{\"id\":449338428,\"name\":\"Tim Irving\",\"handle\":\"0sev0\",\"photo_url\":\"https://substack-post-media.s3.amazonaws.com/public/images/3fe680bc-989f-43a5-84df-7cadf441d526_683x683.jpeg\",\"bio\":\"Incidents, PIRs, AI... oh my.\",\"profile_set_up_at\":\"2026-02-05T23:31:48.182Z\",\"reader_installed_at\":\"2026-02-08T22:33:31.362Z\",\"publicationUsers\":[{\"id\":8081110,\"user_id\":449338428,\"publication_id\":7918921,\"role\":\"admin\",\"public\":true,\"is_primary\":true,\"publication\":{\"id\":7918921,\"name\":\"Zero Sev Zero\",\"subdomain\":\"0sev0\",\"custom_domain\":\"read.zerosevzero.com\",\"custom_domain_optional\":false,\"hero_text\":\"Reliability thoughts and philosophy for technology and software engineering\",\"logo_url\":\"https://substack-post-media.s3.amazonaws.com/public/images/c4ac6777-20f0-43e4-accc-a22cf00f5552_1280x1280.png\",\"author_id\":449338428,\"primary_user_id\":449338428,\"theme_var_background_pop\":\"#FF6719\",\"created_at\":\"2026-02-05T23:38:22.074Z\",\"email_from_name\":\"T from Zero Sev Zero\",\"copyright\":\"Tim Irving\",\"founding_plan_name\":null,\"community_enabled\":true,\"invite_only\":false,\"payments_state\":\"disabled\",\"language\":null,\"explicit\":false,\"homepage_type\":\"newspaper\",\"is_personal_mode\":false,\"logo_url_wide\":\"https://substack-post-media.s3.amazonaws.com/public/images/98ea4e4f-0661-4f76-9f24-a81cd68d1fcc_4096x1184.png\"}}],\"is_guest\":false,\"bestseller_tier\":null,\"status\":{\"bestsellerTier\":null,\"subscriberTier\":null,\"leaderboard\":null,\"vip\":false,\"badge\":null,\"subscriber\":null}}],\"reaction\":null,\"reaction_count\":7,\"comment_count\":8,\"child_comment_count\":1,\"audio_items\":[{\"post_id\":195407286,\"voice_id\":\"en-US-OnyxTurboMultilingualNeural\",\"audio_url\":\"https://substack-video.s3.amazonaws.com/video_upload/post/195407286/tts/cf3d2efd-e40a-480e-9397-851edd56ceef/en-US-OnyxTurboMultilingualNeural.mp3\",\"type\":\"tts\",\"status\":\"completed\"}],\"is_geoblocked\":false,\"hasCashtag\":false},\"comments\":[{\"id\":258816585,\"body\":\"Interesting, we were just talking with @adhorn about severity and categorisation of incidents in general - if severity is even the \\\"right\\\" measure.\\n\\nAlso - awesome graphics across posts!!\",\"body_json\":{\"type\":\"doc\",\"attrs\":{\"schemaVersion\":\"v1\",\"title\":null},\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Interesting, we were just talking with @adhorn about severity and categorisation of incidents in general - if severity is even the \\\"right\\\" measure.\"}]},{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Also - awesome graphics across posts!!\"}]}]},\"publication_id\":7918921,\"post_id\":195407286,\"user_id\":393993555,\"ancestor_path\":\"\",\"type\":\"comment\",\"deleted\":false,\"date\":\"2026-05-14T09:29:09.061Z\",\"edited_at\":null,\"status\":\"published\",\"pinned_by_user_id\":null,\"restacks\":0,\"name\":\"Nune Isabekyan\",\"photo_url\":\"https://substack-post-media.s3.amazonaws.com/public/images/b429f645-dbc4-4b15-b549-42ff03d11daa_383x383.jpeg\",\"handle\":\"thoughtfultechnologist\",\"reactor_names\":[\"Tim Irving\"],\"reaction\":null,\"reactions\":{\"\u2764\":1},\"reaction_count\":1,\"children\":[],\"bans\":[],\"suppressed\":false,\"user_banned\":false,\"user_banned_for_comment\":false,\"user_slug\":\"thoughtfultechnologist\",\"metadata\":{\"is_author\":false,\"membership_state\":\"free_signup\",\"eligibleForGift\":false,\"author_on_other_pub\":{\"name\":\"ThoughtfulTechnologist\",\"id\":6316897,\"base_url\":\"https://www.thoughtfultechnologist.com\"}},\"user_bestseller_tier\":null,\"can_dm\":true,\"userStatus\":{\"bestsellerTier\":null,\"subscriberTier\":null,\"leaderboard\":null,\"vip\":false,\"badge\":null,\"subscriber\":null},\"score\":6,\"children_count\":1,\"reported_by_user\":false,\"restacked\":false,\"childrenSummary\":\"7 replies by Tim Irving and others\"}],\"canonicalUrl\":\"https://read.zerosevzero.com/p/the-severities-we-refuse-to-name\",\"inlineComments\":false,\"readerIsSearchCrawler\":false,\"ogUrl\":\"https://read.zerosevzero.com/p/the-severities-we-refuse-to-name\",\"bannedFromNotes\":false,\"themeVariables\":{\"color_theme_bg_pop\":\"#059669\",\"background_pop\":\"#059669\",\"color_theme_bg_web\":\"#F7F0DC\",\"cover_bg_color\":\"#F7F0DC\",\"cover_bg_color_secondary\":\"#e8e2cf\",\"background_pop_darken\":\"#047d58\",\"print_on_pop\":\"#ffffff\",\"color_theme_bg_pop_darken\":\"#047d58\",\"color_theme_print_on_pop\":\"#ffffff\",\"color_theme_bg_pop_20\":\"rgba(5, 150, 105, 0.2)\",\"color_theme_bg_pop_30\":\"rgba(5, 150, 105, 0.3)\",\"print_pop\":\"#059669\",\"color_theme_accent\":\"#059669\",\"cover_print_primary\":\"#363737\",\"cover_print_secondary\":\"#757575\",\"cover_print_tertiary\":\"#b6b6b6\",\"cover_border_color\":\"#059669\",\"font_family_headings_preset\":\"'Instrument Serif',sans-serif\",\"font_weight_headings_preset\":400,\"font_size_headings_multiplier\":1.33,\"font_size_headings_line_height_ratio\":1.094,\"font_family_section_headings_preset\":\"'Instrument Serif',sans-serif\",\"font_weight_section_headings_preset\":400,\"font_size_section_headings_multiplier\":1.33,\"font_size_section_headings_line_height_ratio\":1.094,\"home_hero\":\"newspaper\",\"home_posts\":\"list\",\"web_bg_color\":\"#F7F0DC\",\"background_contrast_1\":\"#e8e2cf\",\"background_contrast_2\":\"#d6d0be\",\"background_contrast_3\":\"#b1ac9e\",\"background_contrast_4\":\"#8e8a7e\",\"background_contrast_5\":\"#4e4c45\",\"color_theme_bg_contrast_1\":\"#e8e2cf\",\"color_theme_bg_contrast_2\":\"#d6d0be\",\"color_theme_bg_contrast_3\":\"#b1ac9e\",\"color_theme_bg_contrast_4\":\"#8e8a7e\",\"color_theme_bg_contrast_5\":\"#4e4c45\",\"color_theme_bg_elevated\":\"#f7f0dc\",\"color_theme_bg_elevated_secondary\":\"#e8e2cf\",\"color_theme_bg_elevated_tertiary\":\"#d6d0be\",\"color_theme_detail\":\"#ded8c6\",\"background_contrast_pop\":\"rgba(5, 150, 105, 0.4)\",\"color_theme_bg_contrast_pop\":\"rgba(5, 150, 105, 0.4)\",\"theme_bg_is_dark\":\"0\",\"print_on_web_bg_color\":\"hsl(44.444444444444414, 16.385747813100078%, 28.392156862745104%)\",\"print_secondary_on_web_bg_color\":\"#838179\",\"background_pop_rgb\":\"5, 150, 105\",\"color_theme_bg_pop_rgb\":\"5, 150, 105\",\"color_theme_accent_rgb\":\"5, 150, 105\"},\"recentEpisodes\":null,\"trackFrontendVisit\":true,\"activeLiveStream\":null,\"freeTrialCoupon\":null,\"defaultCoupon\":null,\"isChatActive\":false,\"publicationPageAlert\":null,\"features\":{},\"browser\":{\"name\":\"Chrome\",\"version\":\"125.0\",\"major\":\"125\"},\"showCookieBanner\":false,\"disabledCookies\":[],\"dd_env\":\"prod\",\"dd_ti\":true}")</script>
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