1 line
211 KiB
HTML
1 line
211 KiB
HTML
<!DOCTYPE html><html data-dpl-id="dpl_BBRoCePwqZvFD5t2NWjeL4RH9mwm" lang="en" data-scroll-behavior="smooth" class="geist_mono_54069fc3-module__PcBEcq__variable stkbureausans_1e54e897-module__zxjcxa__variable stkbureauserif_2525014a-module__zkXytW__variable stkbureauserifdeferred_742a2474-module__ukGqna__variable scroll-smooth imguide"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" href="/_next/static/immutable/media/stkbureau_serif_book-s.p.0_js8gy1zifgl.woff2" as="font" crossorigin="" type="font/woff2"/><link rel="stylesheet" href="/_next/static/immutable/chunks/1wus27ic5fsbj.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/immutable/chunks/3tebvyeh3hg77.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/immutable/chunks/3_pcvzakx73f_.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/immutable/chunks/25ewdk32jdtfl.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/immutable/chunks/2uattdkdege_g.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/immutable/chunks/1f8tzf816i32j.js"/><script src="/_next/static/immutable/chunks/17il0mq9qt26b.js" async=""></script><script src="/_next/static/immutable/chunks/07v142o5owpy6.js" async=""></script><script src="/_next/static/immutable/chunks/1eat_vqbhn7ur.js" async=""></script><script src="/_next/static/immutable/chunks/16wtr1pupryzq.js" async=""></script><script src="/_next/static/immutable/chunks/turbopack-1yl6v3yt8k5c5.js" async=""></script><script src="/_next/static/immutable/chunks/0esgme6slw2os.js" async=""></script><script src="/_next/static/immutable/chunks/34fw4fa9yacb1.js" async=""></script><script src="/_next/static/immutable/chunks/1vj2-813oq6tg.js" async=""></script><script src="/_next/static/immutable/chunks/0-l0sxraekmer.js" async=""></script><script src="/_next/static/immutable/chunks/1zi8qxi1p_fsn.js" async=""></script><script src="/_next/static/immutable/chunks/24dbkag80ciqd.js" async=""></script><script src="/_next/static/immutable/chunks/27fxx2z424byj.js" async=""></script><script src="/_next/static/immutable/chunks/3toyqodzjr-9d.js" async=""></script><script src="/_next/static/immutable/chunks/34-yxyyt1i1n8.js" async=""></script><script src="/_next/static/immutable/chunks/1ah2s79s4e7mm.js" async=""></script><script src="/_next/static/immutable/chunks/2eophjajue3_e.js" async=""></script><script src="/_next/static/immutable/chunks/3d48p4uv87yqq.js" async=""></script><script src="/_next/static/immutable/chunks/2y03n43y-fjfs.js" async=""></script><script src="/_next/static/immutable/chunks/2hdxyct5upc3z.js" async=""></script><script src="/_next/static/immutable/chunks/1ywa-ik9b2klw.js" async=""></script><script src="/_next/static/immutable/chunks/2juhtpsuvfjup.js" async=""></script><script src="/_next/static/immutable/chunks/1u2fggz2nuu8q.js" async=""></script><script src="/_next/static/immutable/chunks/1mcb8cvy5_n5b.js" async=""></script><script src="/_next/static/immutable/chunks/1zyjretn2rz-u.js" async=""></script><script src="/_next/static/immutable/chunks/1wpznbhwql3dd.js" async=""></script><script src="/_next/static/immutable/chunks/132szer1wwfxa.js" async=""></script><script src="/_next/static/immutable/chunks/2_frah5pspzdw.js" async=""></script><link rel="preload" href="https://embeds.iubenda.com/widgets/9d001c02-6db6-11ee-8bfc-5ad8d8c564c0.js" as="script"/><link rel="preload" href="https://www.googletagmanager.com/gtag/js?id=UA-186979336-1" as="script"/><title>The practical guide to incident management</title><meta name="description" content="This guide respresents our years of collective knowledge and experience, distilled into practical advice that can be adopted across your whole organization."/><meta name="keywords" content="incident,incident management,incident response,post mortem,outage,slack incident,incident channel"/><meta name="slack-app-id" content="A01DEGPUHHC"/><link rel="canonical" href="https://incident.io/guide"/><meta property="og:title" content="The practical guide to incident management"/><meta property="og:description" content="This guide respresents our years of collective knowledge and experience, distilled into practical advice that can be adopted across your whole organization."/><meta property="og:image" content="https://incident.io/guide/opengraph-image-s0lnd2.png?opengraph-image.09sch-s82zv5_.png"/><meta property="og:image:type" content="image/png"/><meta property="og:image:width" content="3200"/><meta property="og:image:height" content="1800"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:site" content="@incident_io"/><meta name="twitter:creator" content="@incident_io"/><meta name="twitter:title" content="AI software reliability platform | incident.io"/><meta name="twitter:description" content="incident.io is a software reliability platform unifying on-call, agentic root cause analysis, incident response, and status pages – helping teams resolve issues faster."/><meta name="twitter:image" content="https://incident.io/guide/opengraph-image-s0lnd2.png?opengraph-image.09sch-s82zv5_.png"/><meta name="twitter:image:type" content="image/png"/><meta name="twitter:image:width" content="3200"/><meta name="twitter:image:height" content="1800"/><link rel="icon" href="/icons/icon-48x48.png"/><link rel="apple-touch-icon" href="/icons/icon-48x48.png" sizes="48x48"/><link rel="apple-touch-icon" href="/icons/icon-72x72.png" sizes="72x72"/><link rel="apple-touch-icon" href="/icons/icon-96x96.png" sizes="96x96"/><link rel="apple-touch-icon" href="/icons/icon-144x144.png" sizes="144x144"/><link rel="apple-touch-icon" href="/icons/icon-192x192.png" sizes="192x192"/><link rel="apple-touch-icon" href="/icons/icon-256x256.png" sizes="256x256"/><link rel="apple-touch-icon" href="/icons/icon-384x384.png" sizes="384x384"/><link rel="apple-touch-icon" href="/icons/icon-512x512.png" sizes="512x512"/><meta name="next-size-adjust" content=""/><script src="/_next/static/immutable/chunks/0c0hxoamwjsbw.js" noModule=""></script></head><body><div hidden=""><!--$--><!--/$--></div><div><nav class="h-20 sticky top-0 w-full z-[100]"><div class="lg:hidden fixed top-0 bg-white text-slate-900 overflow-y-auto overscroll-contain left-0 w-full h-[100dvh] flex flex-col z-[100] pb-6 transition-transform duration-200 ease-out translate-x-full pointer-events-none"><div class="bg-white"><div class="h-20 mx-auto" data-mobile-menu-open="false"><div class="relative flex justify-between h-full z-[99]"><div class="max-w-[1512px] mx-auto px-5 flex-1 flex items-center justify-between"><div class="flex-shrink-0 flex items-center relative transition z-[1]"><a class="transition hover:opacity-80 relative top-[-8px]" href="/"><span class="sr-only">incident.io</span><div class="w-[130px] h-[32px]"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 dark:opacity-0 [[data-mobile-menu-open=true]_&]:opacity-100"><g clip-path="url(#workmark__black_svg__a)"><g clip-path="url(#workmark__black_svg__b)"><path fill="#F25533" fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path fill="#000" d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g></g><defs><clipPath id="workmark__black_svg__a"><path fill="#fff" d="M0 0h1000v248H0z"></path></clipPath><clipPath id="workmark__black_svg__b"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 opacity-0 dark:opacity-100 [[data-mobile-menu-open=true]_&]:opacity-0"><g fill="#fff" clip-path="url(#workmark__fullwhite_svg__a)"><path fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g><defs><clipPath id="workmark__fullwhite_svg__a"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg></div></a><div class="border border-stroke-primary bg-white rounded-lg shadow-lg p-1 flex flex-col gap-1 absolute top-full mt-2 left-0 z-50 w-[250px] transition-opacity duration-200 opacity-0 pointer-events-none"><div class="p-2 pt-1 text-body-xs-emphasis border-b border-stroke-primary">Brand Assets</div><div class="flex flex-col gap-1 text-body-xs text-content-secondary"><a href="/brand/resources/incidentio-brand-pngs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.127 0 .25.05.34.141l4.318 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.399.3h6.4c.049 0 .095.02.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6a1.3 1.3 0 0 1 1.3-1.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.3" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M1.966 11.9V8.99h1.147q.332 0 .564.127.234.126.355.348.124.222.124.512t-.125.511a.86.86 0 0 1-.362.345 1.2 1.2 0 0 1-.571.124h-.732v-.493h.632a.6.6 0 0 0 .293-.061.4.4 0 0 0 .173-.172.54.54 0 0 0 .059-.254q0-.145-.059-.253a.4.4 0 0 0-.173-.17.63.63 0 0 0-.295-.06H2.58V11.9zm5.023-2.91v2.91h-.531l-1.266-1.831H5.17V11.9h-.615V8.99h.54l1.255 1.83h.026V8.99zm2.437.941a.6.6 0 0 0-.084-.183.567.567 0 0 0-.308-.223.8.8 0 0 0-.217-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.262.322 1.3 1.3 0 0 0-.094.515q0 .303.093.517.091.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.72-.18a1.25 1.25 0 0 1-.482-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.104-.279.29-.472.186-.194.433-.294t.536-.1q.246 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .PNG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand/resources/incidentio-brand-svgs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.128 0 .251.05.342.141l4.317 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.4.3h6.4q.076.002.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6A1.3 1.3 0 0 1 4.4.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.299" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M3.584 9.828a.36.36 0 0 0-.146-.267.58.58 0 0 0-.35-.096.7.7 0 0 0-.255.043.36.36 0 0 0-.16.115.28.28 0 0 0-.053.168.24.24 0 0 0 .032.136.34.34 0 0 0 .101.1.8.8 0 0 0 .148.073q.084.03.179.051l.261.063q.19.042.35.114.16.07.275.174a.73.73 0 0 1 .248.567.8.8 0 0 1-.137.463.87.87 0 0 1-.386.303q-.252.106-.607.106-.353 0-.613-.108a.9.9 0 0 1-.407-.32.96.96 0 0 1-.152-.526h.596a.45.45 0 0 0 .083.244q.075.096.2.146.127.049.286.049a.7.7 0 0 0 .271-.046.4.4 0 0 0 .18-.126.3.3 0 0 0 .065-.186q0-.098-.058-.165a.44.44 0 0 0-.168-.114 2 2 0 0 0-.269-.085l-.316-.08a1.3 1.3 0 0 1-.581-.28.65.65 0 0 1-.212-.512.76.76 0 0 1 .14-.462.95.95 0 0 1 .394-.308q.25-.11.568-.11.324 0 .566.11a.9.9 0 0 1 .378.308q.135.197.139.458zm1.569-.837.703 2.21h.027l.704-2.21h.682L6.266 11.9h-.792L4.47 8.99zm4.231.94a.6.6 0 0 0-.083-.183.566.566 0 0 0-.308-.223.8.8 0 0 0-.218-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.261.322 1.3 1.3 0 0 0-.094.515q0 .303.092.517.093.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.719-.18a1.25 1.25 0 0 1-.483-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.105-.279.29-.472.186-.194.433-.294.248-.1.536-.1.247 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .SVG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/downloads/incidentio-brand-guidelines.pdf?v=20260826" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-4 text-alarmalade-500"><path fill="currentColor" d="m16.487 6.427-3.914-3.914A1.74 1.74 0 0 0 11.336 2H5.75A2.75 2.75 0 0 0 3 4.75v10.5A2.75 2.75 0 0 0 5.75 18h8.5A2.75 2.75 0 0 0 17 15.25V7.664c0-.467-.182-.907-.513-1.237M6.75 7h2a.75.75 0 0 1 0 1.5h-2a.75.75 0 0 1 0-1.5m6.5 7.5h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m0-3h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m2.182-4H12.5c-.55 0-1-.45-1-1V3.579l.013-.005 3.922 3.921z"></path></svg><div class="grow">Download Brand Guidelines</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 21" class="shrink-0 size-4 text-content-primary"><path fill="currentColor" d="M14.25 3.5h-8.5A2.75 2.75 0 0 0 3 6.25v6.568c0 1.336 1.616 2.006 2.56 1.06L10.44 9H7.75a.75.75 0 0 1 0-1.5h4.5a.75.75 0 0 1 .75.75v4.5a.75.75 0 0 1-1.5 0V10.06L6.622 14.94c-.945.945-.276 2.56 1.06 2.56h6.568A2.75 2.75 0 0 0 17 14.75v-8.5a2.75 2.75 0 0 0-2.75-2.75"></path></svg><div class="grow">Visit brand center</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a></div></div></div><nav aria-label="Main" data-orientation="horizontal" dir="ltr" class="hidden flex-1 lg:flex items-stretch justify-center h-full grow absolute inset-x-0"><div style="position:relative"><ul data-orientation="horizontal" class="h-full flex items-stretch justify-center gap-0" dir="ltr"><li><button id="radix-_R_9alfb9fivb_-trigger-products" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Products</button></li><li><button id="radix-_R_9alfb9fivb_-trigger-solutions" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Solutions</button></li><li><button id="radix-_R_9alfb9fivb_-trigger-resources" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Resources</button></li><li><button id="radix-_R_9alfb9fivb_-trigger-customers" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Customers</button></li><li><a class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full" data-radix-collection-item="" href="/pricing">Pricing</a></li><li><a class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full" data-radix-collection-item="" href="/careers">Careers</a></li></ul></div></nav></div><div class="absolute inset-y-0 right-5 flex lg:hidden items-center lg:static lg:inset-auto lg:ml-6 lg:pr-0"><div class="relative h-10"><button class="inline-flex items-center justify-center p-2 -mr-2 rounded-md text-gray-500 hover:text-gray-600 hover:bg-gray-100 focus:outline-none focus:ring-2 focus:ring-inset focus:ring-indigo-500 h-10 dark:text-white"><span class="sr-only">Open main menu</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" aria-hidden="true" data-slot="icon" class="block h-6 w-6"><path stroke-linecap="round" stroke-linejoin="round" d="M3.75 6.75h16.5M3.75 12h16.5m-16.5 5.25h16.5"></path></svg></button></div></div></div></div></div><div class="grow relative"><div class="w-full px-4 pt-4 absolute transition ease-in-out duration-250 transform translate-x-full"><div class="flex flex-col gap-6"><h2 class="text-body-sm-emphasis uppercase">Chapter list</h2><ul class="flex flex-col gap-4 text-body-emphasis"><li class="flex flex-col gap-3"><a class="flex items-center transition text-content-primary hover:text-alarmalade-500" href="/guide/on-call/every-company-needs-on-call">On-call</a><ul class="flex flex-col border-l border-stroke-primary text-body-sm-emphasis ml-6"><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/on-call/every-company-needs-on-call">Fundamentals of on-call</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/on-call/on-call-compensation">Compensation</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/on-call/compassionate-on-call">Human-centered on-call</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/on-call/on-call-scheduling">On-call scheduling</a></li></ul></li><li class="flex flex-col gap-3"><a class="flex items-center transition text-content-primary hover:text-alarmalade-500" href="/guide/foundations/defining-an-incident">Incident management foundations</a><ul class="flex flex-col border-l border-stroke-primary text-body-sm-emphasis ml-6"><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/foundations/defining-an-incident">Defining an incident</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/foundations/severities">Severities</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/foundations/statuses">Statuses</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/foundations/roles">Roles</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/foundations/structured-data">Structured data</a></li></ul></li><li class="flex flex-col gap-3"><a class="flex items-center transition text-content-primary hover:text-alarmalade-500" href="/guide/response/the-lifecycle-of-an-incident">Incident response</a><ul class="flex flex-col border-l border-stroke-primary text-body-sm-emphasis ml-6"><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/the-lifecycle-of-an-incident">The lifecycle of an incident</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/communicating-within-your-organization">Communicating within your organization</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/keeping-your-customers-in-the-loop">Keeping your customers in the loop</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/show-your-working">Investigating in the open</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/solving-complex-problems">Solving complex problems</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/caring-for-your-team">Caring for your team</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/response/working-with-distributed-teams">Working with distributed teams</a></li></ul></li><li class="flex flex-col gap-3"><a class="flex items-center transition text-content-primary hover:text-alarmalade-500" href="/guide/learn-and-improve/post-mortem-documents">Learning from incidents</a><ul class="flex flex-col border-l border-stroke-primary text-body-sm-emphasis ml-6"><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/learn-and-improve/post-mortem-documents">Writing a post-mortem</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/learn-and-improve/incident-reviews">Incident reviews</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/learn-and-improve/principles-for-learning-and-review">Principles for learning and review</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/learn-and-improve/learning-and-expertise">Learning and expertise</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/learn-and-improve/table-top-exercises">Tabletop exercises</a></li></ul></li><li class="flex flex-col gap-3"><a class="flex items-center transition text-content-primary hover:text-alarmalade-500" href="/guide/insights/value">Insights</a><ul class="flex flex-col border-l border-stroke-primary text-body-sm-emphasis ml-6"><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/insights/value">Value of incident data</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/insights/workload">Time spent in incidents</a></li><li><a class="flex items-center transition text-content-primary hover:text-alarmalade-500 pl-6 py-2 relative left-[-1px] border-l border-transparent text-balance min-h-8" href="/guide/insights/pager">Pager load</a></li></ul></li><li class="flex flex-col gap-3"><a class="flex items-center transition text-content-primary hover:text-alarmalade-500" href="/guide/the-incident-way">The Incident Way</a></li></ul></div></div></div></div><div class="relative h-full transition-[background-color,backdrop-filter,transform] duration-300 ease-[cubic-bezier(0.2,0,0,1)] z-10 backdrop-blur-none bg-transparent" style="view-transition-name:navigation"><div class="h-20 mx-auto" data-mobile-menu-open="false"><div class="relative flex justify-between h-full z-[99]"><div class="max-w-[1512px] mx-auto px-5 flex-1 flex items-center justify-between"><div class="flex-shrink-0 flex items-center relative transition z-[1]"><a class="transition hover:opacity-80 relative top-[-8px]" href="/"><span class="sr-only">incident.io</span><div class="w-[130px] h-[32px]"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 dark:opacity-0 [[data-mobile-menu-open=true]_&]:opacity-100"><g clip-path="url(#workmark__black_svg__a)"><g clip-path="url(#workmark__black_svg__b)"><path fill="#F25533" fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path fill="#000" d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g></g><defs><clipPath id="workmark__black_svg__a"><path fill="#fff" d="M0 0h1000v248H0z"></path></clipPath><clipPath id="workmark__black_svg__b"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 opacity-0 dark:opacity-100 [[data-mobile-menu-open=true]_&]:opacity-0"><g fill="#fff" clip-path="url(#workmark__fullwhite_svg__a)"><path fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g><defs><clipPath id="workmark__fullwhite_svg__a"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg></div></a><div class="border border-stroke-primary bg-white rounded-lg shadow-lg p-1 flex flex-col gap-1 absolute top-full mt-2 left-0 z-50 w-[250px] transition-opacity duration-200 opacity-0 pointer-events-none"><div class="p-2 pt-1 text-body-xs-emphasis border-b border-stroke-primary">Brand Assets</div><div class="flex flex-col gap-1 text-body-xs text-content-secondary"><a href="/brand/resources/incidentio-brand-pngs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.127 0 .25.05.34.141l4.318 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.399.3h6.4c.049 0 .095.02.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6a1.3 1.3 0 0 1 1.3-1.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.3" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M1.966 11.9V8.99h1.147q.332 0 .564.127.234.126.355.348.124.222.124.512t-.125.511a.86.86 0 0 1-.362.345 1.2 1.2 0 0 1-.571.124h-.732v-.493h.632a.6.6 0 0 0 .293-.061.4.4 0 0 0 .173-.172.54.54 0 0 0 .059-.254q0-.145-.059-.253a.4.4 0 0 0-.173-.17.63.63 0 0 0-.295-.06H2.58V11.9zm5.023-2.91v2.91h-.531l-1.266-1.831H5.17V11.9h-.615V8.99h.54l1.255 1.83h.026V8.99zm2.437.941a.6.6 0 0 0-.084-.183.567.567 0 0 0-.308-.223.8.8 0 0 0-.217-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.262.322 1.3 1.3 0 0 0-.094.515q0 .303.093.517.091.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.72-.18a1.25 1.25 0 0 1-.482-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.104-.279.29-.472.186-.194.433-.294t.536-.1q.246 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .PNG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand/resources/incidentio-brand-svgs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.128 0 .251.05.342.141l4.317 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.4.3h6.4q.076.002.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6A1.3 1.3 0 0 1 4.4.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.299" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M3.584 9.828a.36.36 0 0 0-.146-.267.58.58 0 0 0-.35-.096.7.7 0 0 0-.255.043.36.36 0 0 0-.16.115.28.28 0 0 0-.053.168.24.24 0 0 0 .032.136.34.34 0 0 0 .101.1.8.8 0 0 0 .148.073q.084.03.179.051l.261.063q.19.042.35.114.16.07.275.174a.73.73 0 0 1 .248.567.8.8 0 0 1-.137.463.87.87 0 0 1-.386.303q-.252.106-.607.106-.353 0-.613-.108a.9.9 0 0 1-.407-.32.96.96 0 0 1-.152-.526h.596a.45.45 0 0 0 .083.244q.075.096.2.146.127.049.286.049a.7.7 0 0 0 .271-.046.4.4 0 0 0 .18-.126.3.3 0 0 0 .065-.186q0-.098-.058-.165a.44.44 0 0 0-.168-.114 2 2 0 0 0-.269-.085l-.316-.08a1.3 1.3 0 0 1-.581-.28.65.65 0 0 1-.212-.512.76.76 0 0 1 .14-.462.95.95 0 0 1 .394-.308q.25-.11.568-.11.324 0 .566.11a.9.9 0 0 1 .378.308q.135.197.139.458zm1.569-.837.703 2.21h.027l.704-2.21h.682L6.266 11.9h-.792L4.47 8.99zm4.231.94a.6.6 0 0 0-.083-.183.566.566 0 0 0-.308-.223.8.8 0 0 0-.218-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.261.322 1.3 1.3 0 0 0-.094.515q0 .303.092.517.093.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.719-.18a1.25 1.25 0 0 1-.483-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.105-.279.29-.472.186-.194.433-.294.248-.1.536-.1.247 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .SVG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/downloads/incidentio-brand-guidelines.pdf?v=20260826" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-4 text-alarmalade-500"><path fill="currentColor" d="m16.487 6.427-3.914-3.914A1.74 1.74 0 0 0 11.336 2H5.75A2.75 2.75 0 0 0 3 4.75v10.5A2.75 2.75 0 0 0 5.75 18h8.5A2.75 2.75 0 0 0 17 15.25V7.664c0-.467-.182-.907-.513-1.237M6.75 7h2a.75.75 0 0 1 0 1.5h-2a.75.75 0 0 1 0-1.5m6.5 7.5h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m0-3h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m2.182-4H12.5c-.55 0-1-.45-1-1V3.579l.013-.005 3.922 3.921z"></path></svg><div class="grow">Download Brand Guidelines</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 21" class="shrink-0 size-4 text-content-primary"><path fill="currentColor" d="M14.25 3.5h-8.5A2.75 2.75 0 0 0 3 6.25v6.568c0 1.336 1.616 2.006 2.56 1.06L10.44 9H7.75a.75.75 0 0 1 0-1.5h4.5a.75.75 0 0 1 .75.75v4.5a.75.75 0 0 1-1.5 0V10.06L6.622 14.94c-.945.945-.276 2.56 1.06 2.56h6.568A2.75 2.75 0 0 0 17 14.75v-8.5a2.75 2.75 0 0 0-2.75-2.75"></path></svg><div class="grow">Visit brand center</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a></div></div></div><div class="h-full hidden lg:flex flex-shrink-0 items-center relative z-[1]"><div class="ml-auto flex flex-col lg:flex-row gap-2 lg:gap-2 flex-shrink-0 transition duration-500 text-gray-600"><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer bg-alarmalade-500 text-content-invert hover:bg-alarmalade-600 active:bg-alarmalade-700 text-body-sm-emphasis h-[38px] px-4 py-2 transition-all duration-500 opacity-100 pointer-events-auto" id="nav-bar-request-a-demo" href="/demo">Get a demo</a><a href="https://app.incident.io/login" target="_blank" class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-sm-emphasis h-[38px] px-4 py-2">Login</a></div></div></div><div class="absolute inset-y-0 right-5 flex lg:hidden items-center lg:static lg:inset-auto lg:ml-6 lg:pr-0"><div class="relative h-10"><button class="inline-flex items-center justify-center p-2 -mr-2 rounded-md text-gray-500 hover:text-gray-600 hover:bg-gray-100 focus:outline-none focus:ring-2 focus:ring-inset focus:ring-indigo-500 h-10 dark:text-white"><span class="sr-only">Open main menu</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" aria-hidden="true" data-slot="icon" class="block h-6 w-6"><path stroke-linecap="round" stroke-linejoin="round" d="M3.75 6.75h16.5M3.75 12h16.5m-16.5 5.25h16.5"></path></svg></button></div></div></div></div></div><div style="top:0" class="fixed inset-0 bg-black/25 backdrop-blur-sm h-screen transition-opacity delay-100 pointer-events-none opacity-0"></div></nav><div class="relative mx-auto max-w-[1192px] max-xl:px-4 flex flex-col gap-12 md:gap-20 lg:pt-20"><section id="the-tactical-playbook-for-modern-incident-management" class="container-w-full relative bg-surface-secondary pt-[160px] pb-[40px] md:pb-[120px] mt-[-160px] !pb-0"><div class="max-w-[1192px] mx-auto"><div class="flex flex-col gap-20"><div class="grid grid-cols-1 gap-8 xl:gap-4 xl:grid-cols-2"><div class="flex flex-col max-w-[588px] mx-auto items-center text-center xl:items-start xl:text-left xl:pr-20 max-xl:px-4"><h1 class="text-h2 lg:text-h1-60 text-balance mb-3">The tactical playbook for modern incident management</h1><p class="text-body lg:text-body-lg text-pretty text-content-secondary mb-6 whitespace-pre-wrap">From on-call to insights, and everything in between, this guide is the ultimate resource for modern organizations managing incidents</p></div><div class="w-full max-w-[588px] mx-auto flex flex-col gap-6"><span class="relative overflow-hidden block align-top w-full h-full aspect-[588/490] [&_img]:xl:object-right"><img alt="The tactical playbook for modern incident management" loading="lazy" width="974" height="978" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fheader-book.2rsso6req9z54.png&w=1080&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fheader-book.2rsso6req9z54.png&w=2048&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fheader-book.2rsso6req9z54.png&w=2048&q=75"/></span></div></div></div></div></section><section class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4 md:gap-6"><a class="group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl" href="/guide/on-call/every-company-needs-on-call"><p class="text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white">Chapter I</p><div class="flex flex-col gap-2 relative z-[1]"><h2 class="text-h4 text-content-primary transition">On-call</h2><p class="text-body text-content-secondary transition">On-call is a must-have for modern teams, ensuring the right people are ready to respond when things go wrong. In this chapter, we dive into what on-call truly means, who should be involved, and how to make on-call a human-friendly experience.</p></div></a><a class="group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl" href="/guide/foundations/defining-an-incident"><p class="text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white">Chapter II</p><div class="flex flex-col gap-2 relative z-[1]"><h2 class="text-h4 text-content-primary transition">Incident management foundations</h2><p class="text-body text-content-secondary transition">In this chapter we'll define what an incident is, how to understand its impact, and establish a common language you can use across your organization.</p></div></a><a class="group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl" href="/guide/response/the-lifecycle-of-an-incident"><p class="text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white">Chapter III</p><div class="flex flex-col gap-2 relative z-[1]"><h2 class="text-h4 text-content-primary transition">Incident response</h2><p class="text-body text-content-secondary transition">The master class on responding when things go wrong! We’ll cover everything from declaring incidents and assembling the right team to communicating with your organization and customers.</p></div></a><a class="group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl" href="/guide/learn-and-improve/post-mortem-documents"><p class="text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white">Chapter IV</p><div class="flex flex-col gap-2 relative z-[1]"><h2 class="text-h4 text-content-primary transition">Learning from incidents</h2><p class="text-body text-content-secondary transition">Incidents are a powerful way to learn about your organization and systems. In this chapter, we’ll explore how to turn incidents into learning opportunities, share expertise, and capture actionable steps to reduce recurrence and minimize future impact.</p></div></a><a class="group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl" href="/guide/insights/value"><p class="text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white">Chapter V</p><div class="flex flex-col gap-2 relative z-[1]"><h2 class="text-h4 text-content-primary transition">Insights</h2><p class="text-body text-content-secondary transition">While each incident provides individual lessons, analyzing them collectively can uncover patterns, track operational load, and enable deeper thematic insights. This chapter explores metrics beyond traditional measures like MTTR, using rich data to help improve incident response and support team health</p></div></a><a class="group relative text-white h-full lg:aspect-[386/400] p-6 rounded-lg border overflow-hidden flex flex-col gap-4 justify-between transition hover:border-stroke-primary hover:shadow-2xl border-stroke-primary bg-white hover:bg-alarmalade-500" href="/guide/the-incident-way"><p class="text-body-serif-sm px-4 py-1.5 text-content-primary rounded-full self-start transition group-hover:text-white bg-surface-secondary group-hover:bg-stroke-invert">Further reading</p><div class="flex flex-col gap-2 relative z-[1]"><h2 class="text-h4 text-content-primary transition group-hover:text-white">The Incident Way</h2><p class="text-body text-content-secondary transition group-hover:text-content-secondary-invert">Our philosophy on operational excellence.</p></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 386 400" fill="none" class="absolute inset-0 opacity-0 transition group-hover:opacity-100"><path d="M178.729 18.7621C187.732 -2.46464 210.943 -3.12736 221.004 7.34001C253.191 40.8244 293.027 115.873 306.359 203.007C314.904 258.859 307.981 283.133 326.871 281.943C347.116 280.668 360.212 249.027 362.969 217.043C364.735 196.55 384.845 188.461 398.768 194.407C465.73 223.002 534.651 374.844 551.502 450.425C556.787 474.127 560.278 498.745 560.402 524.34C561.292 708.165 409.755 866.771 221.936 878.596C34.1167 890.422 -118.863 750.988 -119.752 567.163C-120.189 476.956 -82.5001 402.993 -24.6688 329.124C23.2864 267.87 141.649 106.197 178.729 18.7621Z" fill="url(#paint0_linear_8433_28489)"></path><defs><linearGradient id="paint0_linear_8433_28489" x1="244.5" y1="-62.4999" x2="154.453" y2="414.174" gradientUnits="userSpaceOnUse"><stop stop-color="#F25533" stop-opacity="0"></stop><stop offset="0.933563" stop-color="white" stop-opacity="0.3"></stop></linearGradient></defs></svg></a></section><hr class="h-px w-full border-stroke-primary max-w-[1192px] mx-auto"/><section id="customer-stories" class="py-16 lg:py-24 lg:overflow-x-clip xl:overflow-x-visible"><div class="grid lg:grid-cols-2 gap-6 lg:gap-16 items-start mb-15"><div class="flex flex-col gap-6 order-1 items-center text-center lg:items-start lg:text-left"><a href="https://www.g2.com/products/incident-io/reviews" target="_blank" class="flex gap-2 items-center group" rel="noopener noreferrer" aria-label="Rated 4.8 out of 5 from 174 reviews on G2"><svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" viewBox="71.4 71.4 500 500" class="size-6"><path d="M571.4 321.4c0 138.1-111.9 250-250 250s-250-111.9-250-250 111.9-250 250-250 250 112 250 250" style="fill:#ff492c"></path><path d="M429.6 280.6H365v-3c0-11 2.2-20.1 6.6-27.2 4.4-7.2 12-13.5 23-19.1l5-2.5c8.9-4.5 11.2-8.4 11.2-13 0-5.5-4.8-9.5-12.5-9.5-9.2 0-16.1 4.8-20.9 14.5L365 208.4c2.7-5.8 7.1-10.4 12.9-14.1 5.9-3.7 12.4-5.5 19.5-5.5 8.9 0 16.6 2.3 22.9 7.1 6.5 4.8 9.7 11.4 9.7 19.7 0 13.3-7.5 21.4-21.5 28.6l-7.9 4c-8.4 4.2-12.5 8-13.7 14.7h42.7zm-5.7 20.4h-70.7l-35.3 61.2h70.7l35.4 61.2 35.3-61.2zM324 403.1c-45 0-81.6-36.6-81.6-81.6s36.6-81.6 81.6-81.6l28-58.5c-9.1-1.8-18.4-2.7-28-2.7-78.9 0-142.9 64-142.9 142.8 0 78.9 63.9 142.9 142.9 142.9 31.4 0 60.5-10.2 84.1-27.4l-31-53.6c-14.2 12.2-32.8 19.7-53.1 19.7" style="fill:#fff"></path></svg><div class="flex gap-0.5"><div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-4 text-alarmalade-500 dark:text-content-invert"><path fill-rule="evenodd" d="M10.788 3.21c.448-1.077 1.976-1.077 2.424 0l2.082 5.006 5.404.434c1.164.093 1.636 1.545.749 2.305l-4.117 3.527 1.257 5.273c.271 1.136-.964 2.033-1.96 1.425L12 18.354 7.373 21.18c-.996.608-2.231-.29-1.96-1.425l1.257-5.273-4.117-3.527c-.887-.76-.415-2.212.749-2.305l5.404-.434 2.082-5.005Z" clip-rule="evenodd"></path></svg></div><div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-4 text-alarmalade-500 dark:text-content-invert"><path fill-rule="evenodd" d="M10.788 3.21c.448-1.077 1.976-1.077 2.424 0l2.082 5.006 5.404.434c1.164.093 1.636 1.545.749 2.305l-4.117 3.527 1.257 5.273c.271 1.136-.964 2.033-1.96 1.425L12 18.354 7.373 21.18c-.996.608-2.231-.29-1.96-1.425l1.257-5.273-4.117-3.527c-.887-.76-.415-2.212.749-2.305l5.404-.434 2.082-5.005Z" clip-rule="evenodd"></path></svg></div><div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-4 text-alarmalade-500 dark:text-content-invert"><path fill-rule="evenodd" d="M10.788 3.21c.448-1.077 1.976-1.077 2.424 0l2.082 5.006 5.404.434c1.164.093 1.636 1.545.749 2.305l-4.117 3.527 1.257 5.273c.271 1.136-.964 2.033-1.96 1.425L12 18.354 7.373 21.18c-.996.608-2.231-.29-1.96-1.425l1.257-5.273-4.117-3.527c-.887-.76-.415-2.212.749-2.305l5.404-.434 2.082-5.005Z" clip-rule="evenodd"></path></svg></div><div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-4 text-alarmalade-500 dark:text-content-invert"><path fill-rule="evenodd" d="M10.788 3.21c.448-1.077 1.976-1.077 2.424 0l2.082 5.006 5.404.434c1.164.093 1.636 1.545.749 2.305l-4.117 3.527 1.257 5.273c.271 1.136-.964 2.033-1.96 1.425L12 18.354 7.373 21.18c-.996.608-2.231-.29-1.96-1.425l1.257-5.273-4.117-3.527c-.887-.76-.415-2.212.749-2.305l5.404-.434 2.082-5.005Z" clip-rule="evenodd"></path></svg></div><div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-4 text-alarmalade-500 dark:text-content-invert"><path fill-rule="evenodd" d="M10.788 3.21c.448-1.077 1.976-1.077 2.424 0l2.082 5.006 5.404.434c1.164.093 1.636 1.545.749 2.305l-4.117 3.527 1.257 5.273c.271 1.136-.964 2.033-1.96 1.425L12 18.354 7.373 21.18c-.996.608-2.231-.29-1.96-1.425l1.257-5.273-4.117-3.527c-.887-.76-.415-2.212.749-2.305l5.404-.434 2.082-5.005Z" clip-rule="evenodd"></path></svg></div></div></a><h2 class="text-body-serif-lg md:text-h2 text-content-primary max-w-[586px] text-balance">Built for teams where downtime isn't an option</h2><a data-testid="customer-stories-read-all" class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] border border-stroke-primary hover:border-stroke-hover text-content-primary dark:text-white text-body-emphasis h-[49px] px-5 py-3 self-center lg:self-start" href="/customers">Read all customer stories</a></div><div class="relative flex items-center justify-center lg:justify-end order-2 lg:row-span-2 w-full min-w-0"><div class="w-full sm:max-w-[485px] lg:hidden overflow-hidden"><div class="swiper"><div class="swiper-wrapper"><div class="swiper-slide"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><div class="flex gap-5 w-full [&>div]:rounded"><div class="aspect-video rounded-lg overflow-hidden group relative grow" style="aspect-ratio:461/300"><button class="absolute inset-0 flex items-center justify-center"><div class="text-lg font-medium relative whitespace-nowrap rounded-[40px] backdrop-blur flex gap-2 items-center justify-center px-4 py-2 group-hover:bg-alarmalade-500 transition-colors bg-white text-content-primary group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-5"><path fill-rule="evenodd" d="M4.5 5.653c0-1.427 1.529-2.33 2.779-1.643l11.54 6.347c1.295.712 1.295 2.573 0 3.286L7.28 19.99c-1.25.687-2.779-.217-2.779-1.643V5.653Z" clip-rule="evenodd"></path></svg> <!-- -->Watch video<!-- --> </div></button></div></div></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How Zendesk ditched 15 years of patchwork tooling, in 10 weeks</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/zendesk">See how Zendesk uses incident.io</a></div></div></div><div class="swiper-slide"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Netflix customer story" loading="lazy" width="3286" height="2153" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F3262bf16ab3fde67ccb177f0c4210a320741bd49-3286x2153.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F3262bf16ab3fde67ccb177f0c4210a320741bd49-3286x2153.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">With incident.io, Netflix has the incident management platform—and partner—it's always needed</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/netflix">See how Netflix uses incident.io</a></div></div></div><div class="swiper-slide"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Etsy customer story" loading="lazy" width="1153" height="922" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fa68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fa68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fa68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How incident.io’s pace of development helped Etsy turn incident response into a superpower</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/etsy">See how Etsy uses incident.io</a></div></div></div><div class="swiper-slide"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Skyscanner customer story" loading="lazy" width="1150" height="920" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How incident.io helped Skyscanner regain confidence in its incident response processes</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/skyscanner">See how Skyscanner uses incident.io</a></div></div></div><div class="swiper-slide"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Vanta customer story" loading="lazy" width="800" height="600" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fb2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fb2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fb2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">With incident.io, Vanta has reduced hours spent on manual processes</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/vanta">See how Vanta uses incident.io</a></div></div></div><div class="swiper-slide"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><div class="flex gap-5 w-full [&>div]:rounded"><div class="aspect-video rounded-lg overflow-hidden group relative grow" style="aspect-ratio:461/300"><button class="absolute inset-0 flex items-center justify-center"><div class="text-lg font-medium relative whitespace-nowrap rounded-[40px] backdrop-blur flex gap-2 items-center justify-center px-4 py-2 group-hover:bg-alarmalade-500 transition-colors bg-white text-content-primary group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-5"><path fill-rule="evenodd" d="M4.5 5.653c0-1.427 1.529-2.33 2.779-1.643l11.54 6.347c1.295.712 1.295 2.573 0 3.286L7.28 19.99c-1.25.687-2.779-.217-2.779-1.643V5.653Z" clip-rule="evenodd"></path></svg> <!-- -->Watch video<!-- --> </div></button></div></div></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/fin">See how Fin uses incident.io</a></div></div></div></div></div></div><div class="w-full max-w-[485px] hidden lg:block transition-opacity duration-300 opacity-0"><div class="swiper"><div class="swiper-wrapper"><div class="swiper-slide shadow rounded-xl [&.swiper-slide-active]:shadow-xl [&_.swiper-slide-shadow]:rounded-xl [&_.swiper-slide-shadow]:!bg-black/[0.05]"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><div class="flex gap-5 w-full [&>div]:rounded"><div class="aspect-video rounded-lg overflow-hidden group relative grow" style="aspect-ratio:461/300"><button class="absolute inset-0 flex items-center justify-center"><div class="text-lg font-medium relative whitespace-nowrap rounded-[40px] backdrop-blur flex gap-2 items-center justify-center px-4 py-2 group-hover:bg-alarmalade-500 transition-colors bg-white text-content-primary group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-5"><path fill-rule="evenodd" d="M4.5 5.653c0-1.427 1.529-2.33 2.779-1.643l11.54 6.347c1.295.712 1.295 2.573 0 3.286L7.28 19.99c-1.25.687-2.779-.217-2.779-1.643V5.653Z" clip-rule="evenodd"></path></svg> <!-- -->Watch video<!-- --> </div></button></div></div></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How Zendesk ditched 15 years of patchwork tooling, in 10 weeks</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/zendesk">See how Zendesk uses incident.io</a></div></div></div><div class="swiper-slide shadow rounded-xl [&.swiper-slide-active]:shadow-xl [&_.swiper-slide-shadow]:rounded-xl [&_.swiper-slide-shadow]:!bg-black/[0.05]"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Netflix customer story" loading="lazy" width="3286" height="2153" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F3262bf16ab3fde67ccb177f0c4210a320741bd49-3286x2153.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F3262bf16ab3fde67ccb177f0c4210a320741bd49-3286x2153.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">With incident.io, Netflix has the incident management platform—and partner—it's always needed</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/netflix">See how Netflix uses incident.io</a></div></div></div><div class="swiper-slide shadow rounded-xl [&.swiper-slide-active]:shadow-xl [&_.swiper-slide-shadow]:rounded-xl [&_.swiper-slide-shadow]:!bg-black/[0.05]"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Etsy customer story" loading="lazy" width="1153" height="922" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fa68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fa68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fa68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How incident.io’s pace of development helped Etsy turn incident response into a superpower</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/etsy">See how Etsy uses incident.io</a></div></div></div><div class="swiper-slide shadow rounded-xl [&.swiper-slide-active]:shadow-xl [&_.swiper-slide-shadow]:rounded-xl [&_.swiper-slide-shadow]:!bg-black/[0.05]"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Skyscanner customer story" loading="lazy" width="1150" height="920" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How incident.io helped Skyscanner regain confidence in its incident response processes</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/skyscanner">See how Skyscanner uses incident.io</a></div></div></div><div class="swiper-slide shadow rounded-xl [&.swiper-slide-active]:shadow-xl [&_.swiper-slide-shadow]:rounded-xl [&_.swiper-slide-shadow]:!bg-black/[0.05]"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><span class="relative overflow-hidden block align-top w-full aspect-[461/300] object-cover rounded"><img alt="Vanta customer story" loading="lazy" width="800" height="600" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fb2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fb2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fb2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75"/></span></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">With incident.io, Vanta has reduced hours spent on manual processes</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/vanta">See how Vanta uses incident.io</a></div></div></div><div class="swiper-slide shadow rounded-xl [&.swiper-slide-active]:shadow-xl [&_.swiper-slide-shadow]:rounded-xl [&_.swiper-slide-shadow]:!bg-black/[0.05]"><div class="bg-white rounded-xl border border-stroke-primary lg:shadow-2xl overflow-hidden w-full"><div class="m-3"><div class="flex gap-5 w-full [&>div]:rounded"><div class="aspect-video rounded-lg overflow-hidden group relative grow" style="aspect-ratio:461/300"><button class="absolute inset-0 flex items-center justify-center"><div class="text-lg font-medium relative whitespace-nowrap rounded-[40px] backdrop-blur flex gap-2 items-center justify-center px-4 py-2 group-hover:bg-alarmalade-500 transition-colors bg-white text-content-primary group-hover:text-white"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor" aria-hidden="true" data-slot="icon" class="size-5"><path fill-rule="evenodd" d="M4.5 5.653c0-1.427 1.529-2.33 2.779-1.643l11.54 6.347c1.295.712 1.295 2.573 0 3.286L7.28 19.99c-1.25.687-2.779-.217-2.779-1.643V5.653Z" clip-rule="evenodd"></path></svg> <!-- -->Watch video<!-- --> </div></button></div></div></div><div class="px-6 pb-6"><h3 class="text-h4 text-content-primary mb-6 line-clamp-4">How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks</h3><a data-testid="customer-stories-view-story" class="relative inline-flex gap-2 items-center justify-center focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] hover:text-alarmalade-500 active:text-alarmalade-600 dark:text-white text-body-emphasis p-0 h-auto rounded-none text-alarmalade-500 font-medium hover:underline" href="/customers/fin">See how Fin uses incident.io</a></div></div></div></div></div></div></div><div class="grid grid-cols-2 md:grid-cols-3 gap-4 order-3"><button data-testid="customer-stories-tab" class="flex items-center justify-center h-16 rounded-lg border overflow-hidden transition-all cursor-pointer bg-white border-stroke-primary shadow-2xl group/button" aria-label="View Zendesk story" aria-pressed="true"><span class="relative overflow-hidden block align-top h-[22px] w-auto max-w-[100px] transition-all"><img alt="Zendesk" loading="lazy" width="800" height="153" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" sizes="100px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=32&q=75 32w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=48&q=75 48w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5cb5e545b803957f26afd35608588aa31e1af82c-800x153.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></button><button data-testid="customer-stories-tab" class="flex items-center justify-center h-16 rounded-lg border overflow-hidden transition-all cursor-pointer bg-surface-secondary border-surface-tertiary hover:border-stroke-primary hover:shadow-md group/button" aria-label="View Netflix story" aria-pressed="false"><span class="relative overflow-hidden block align-top h-[22px] w-auto max-w-[100px] transition-all opacity-40 grayscale"><img alt="Netflix" loading="lazy" width="800" height="216" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" sizes="100px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=32&q=75 32w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=48&q=75 48w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fe0a59c8fcf389cc2702ba0972f968052003cad64-800x216.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></button><button data-testid="customer-stories-tab" class="flex items-center justify-center h-16 rounded-lg border overflow-hidden transition-all cursor-pointer bg-surface-secondary border-surface-tertiary hover:border-stroke-primary hover:shadow-md group/button" aria-label="View Etsy story" aria-pressed="false"><span class="relative overflow-hidden block align-top h-[22px] w-auto max-w-[100px] transition-all opacity-40 grayscale"><img alt="Etsy" loading="lazy" width="422" height="200" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" sizes="100px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=32&q=75 32w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=48&q=75 48w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5179b8dd773578c799c3eba9413b10759ce1afc2-422x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></button><button data-testid="customer-stories-tab" class="flex items-center justify-center h-16 rounded-lg border overflow-hidden transition-all cursor-pointer bg-surface-secondary border-surface-tertiary hover:border-stroke-primary hover:shadow-md group/button" aria-label="View Skyscanner story" aria-pressed="false"><span class="relative overflow-hidden block align-top h-[22px] w-auto max-w-[100px] transition-all opacity-40 grayscale"><img alt="Skyscanner" loading="lazy" width="1234" height="200" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" sizes="100px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=32&q=75 32w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=48&q=75 48w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Fc882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></button><button data-testid="customer-stories-tab" class="flex items-center justify-center h-16 rounded-lg border overflow-hidden transition-all cursor-pointer bg-surface-secondary border-surface-tertiary hover:border-stroke-primary hover:shadow-md group/button" aria-label="View Vanta story" aria-pressed="false"><span class="relative overflow-hidden block align-top h-[22px] w-auto max-w-[100px] transition-all opacity-40 grayscale"><img alt="Vanta" loading="lazy" width="800" height="196" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" sizes="100px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=32&q=75 32w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=48&q=75 48w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></button><button data-testid="customer-stories-tab" class="flex items-center justify-center h-16 rounded-lg border overflow-hidden transition-all cursor-pointer bg-surface-secondary border-surface-tertiary hover:border-stroke-primary hover:shadow-md group/button" aria-label="View Fin story" aria-pressed="false"><span class="relative overflow-hidden block align-top h-[22px] w-auto max-w-[100px] transition-all opacity-40 grayscale"><img alt="Fin" loading="lazy" width="263" height="100" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-contain" style="color:transparent" src="https://cdn.sanity.io/images/oqy5aexb/production/c8c09c59ff1b6e5ad6168d1b67830625236bd0fb-263x100.svg?w=2000&q=80&fit=max&auto=format"/></span></button></div></div><a href="https://www.g2.com/products/incident-io/reviews" target="_blank" class="flex flex-wrap gap-5 md:gap-y-1 md:flex-nowrap items-center [&_*]:duration-500 mt-4 justify-around"><img alt="G2 badge" loading="lazy" width="868" height="1000" decoding="async" data-nimg="1" class="w-[81px] min-w-0 aspect-[81/93] object-contain" style="color:transparent" sizes="20vw" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=32&q=75 32w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=48&q=75 48w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=60&q=75 60w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=64&q=75 64w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=96&q=75 96w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=128&q=75 128w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=256&q=75 256w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=384&q=75 384w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=640&q=75 640w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=750&q=75 750w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=828&q=75 828w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=1080&q=75 1080w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=1200&q=75 1200w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=1920&q=75 1920w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=2048&q=75 2048w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=3840&q=75 3840w" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-momentumleader.3pm-y60zfrjms.png&w=3840&q=75"/><img alt="G2 badge" loading="lazy" width="868" height="1000" decoding="async" data-nimg="1" class="w-[81px] min-w-0 aspect-[81/93] object-contain" style="color:transparent" sizes="20vw" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=32&q=75 32w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=48&q=75 48w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=60&q=75 60w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=64&q=75 64w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=96&q=75 96w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=128&q=75 128w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=256&q=75 256w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=384&q=75 384w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=640&q=75 640w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=750&q=75 750w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=828&q=75 828w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=1080&q=75 1080w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=1200&q=75 1200w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=1920&q=75 1920w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=2048&q=75 2048w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=3840&q=75 3840w" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-highperformer.1oq6gwdjt7s26.png&w=3840&q=75"/><img alt="G2 badge" loading="lazy" width="868" height="1000" decoding="async" data-nimg="1" class="w-[81px] min-w-0 aspect-[81/93] object-contain" style="color:transparent" sizes="20vw" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=32&q=75 32w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=48&q=75 48w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=60&q=75 60w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=64&q=75 64w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=96&q=75 96w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=128&q=75 128w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=256&q=75 256w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=384&q=75 384w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=640&q=75 640w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=750&q=75 750w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=828&q=75 828w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=1080&q=75 1080w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=1200&q=75 1200w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=1920&q=75 1920w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=2048&q=75 2048w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=3840&q=75 3840w" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-bestsupport-enterprise.0b7w9lqvzlbsf.png&w=3840&q=75"/><img alt="G2 badge" loading="lazy" width="868" height="1000" decoding="async" data-nimg="1" class="w-[81px] min-w-0 aspect-[81/93] object-contain" style="color:transparent" sizes="20vw" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=32&q=75 32w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=48&q=75 48w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=60&q=75 60w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=64&q=75 64w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=96&q=75 96w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=128&q=75 128w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=256&q=75 256w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=384&q=75 384w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=640&q=75 640w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=750&q=75 750w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=828&q=75 828w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=1080&q=75 1080w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=1200&q=75 1200w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=1920&q=75 1920w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=2048&q=75 2048w, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=3840&q=75 3840w" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fg2-likelytorecommend-enterprise.0ipo5gs4ule3m.png&w=3840&q=75"/></a></section><section class=""><div class="mx-auto flex flex-col gap-3 items-center text-center mb-10"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 246 151" class="w-[96px] sm:w-[246px]"><g fill="#E4D9C8" clip-path="url(#server-racks_svg__a)"><path d="M64.585 70.707c0-2.056-.082-3.562.024-5.051.103-1.436-.6-1.805-1.861-1.941a65 65 0 0 1-7.613-1.077c-3.706-.858-5.644-2.95-5.676-6.699-.058-6.805.239-13.615.449-20.422.058-1.908.982-3.522 2.753-4.233 2.345-.941 4.79-2.126 7.238-2.24 18.487-.86 36.98-1.648 55.481-2.117 11.857-.3 23.731-.09 35.595.054a57 57 0 0 1 9.753 1.07c4.438.833 6.258 2.847 6.862 7.275.842 6.162 1.19 12.354.082 18.52-1.066 5.937-3.995 8.578-10.004 9.166-1.849.18-3.713.194-5.57.283-2.641.128-2.717.233-2.193 3.277.811.066 1.674.146 2.538.205 1.855.127 3.719.177 5.566.373 7.408.788 9.507 2.64 10.162 10.009.495 5.104.571 10.24.228 15.357-.499 6.596-3.609 9.422-10.143 10.138-3.423.375-6.867.55-10.527.834l.252 4.773c.904.089 1.755.16 2.605.257 3.426.404 6.88.656 10.267 1.276 3.231.59 5.469 2.576 6.018 5.942 1.088 6.676 1.473 13.391.219 20.086-1.048 5.591-4.045 8.412-9.78 8.719-7.337.394-14.688.47-22.035.565-20.19.259-40.38.518-60.57.638-5.216.031-10.436-.425-15.652-.715a22.4 22.4 0 0 1-3.668-.575c-4.525-1.023-6.462-3.047-6.5-7.718-.053-6.454.272-12.911.478-19.365.068-2.122 1.05-3.869 3.03-4.626 2.92-1.121 5.95-1.953 9.486-3.083l.563-4.066c-2.14-.331-4.057-.545-5.937-.936-4.235-.88-6.258-2.95-6.376-7.261-.179-6.54-.028-13.09.036-19.637.02-2.116.97-3.888 2.945-4.679a57 57 0 0 1 7.496-2.328c1.145-.282 2.418-.048 3.98-.048m44.498 26.886v-.361c3.006 0 6.014.073 9.018-.013q18.975-.54 37.945-1.17c3.85-.129 4.805-.875 4.939-4.7.17-4.846-.075-9.708-.159-14.562-.03-1.658-.782-2.612-2.57-2.684-1.676-.068-3.343-.377-5.019-.44-20.993-.78-41.932.383-62.865 1.777q-16.68 1.11-33.377 1.992c-1.774.096-2.039 1-1.95 2.406.344 5.476.702 10.946 1.01 16.421.107 1.895 1.158 2.659 2.918 2.678 7.868.085 15.744.4 23.606.176 8.842-.255 17.67-.993 26.504-1.52m-3.848 17.2-.011.352c-6.008.319-12.016.691-18.03.941q-15.382.639-30.772 1.117c-1.843.053-2.273.911-2.207 2.482.212 5.126.382 10.256.603 15.382.13 3.064.388 3.552 3.583 3.706 7.596.368 15.206.751 22.809.65 15.132-.2 30.259-.767 45.39-1.095 9.469-.205 18.943-.217 28.412-.386 3.548-.064 4.589-.837 4.793-4.285.292-4.929.178-9.883.21-14.826.012-1.662-.765-2.628-2.522-2.769-1.939-.155-3.866-.581-5.804-.613-15.485-.257-30.969-.447-46.454-.656m.038-81.623-.009.412c-5.127.256-10.253.547-15.382.76-10.875.452-21.75.908-32.63 1.244-1.821.056-2.617.56-2.533 2.416.229 5.038.39 10.079.598 15.118.143 3.469.346 3.918 3.783 4.084 7.51.362 15.035.718 22.548.616 14.691-.2 29.376-.763 44.066-1.083 9.912-.217 19.828-.248 29.74-.416 3.677-.062 4.643-.783 4.884-4.472.305-4.664.291-9.357.207-14.036-.053-2.83-.368-3.002-3.272-3.453a31 31 0 0 0-4.219-.46q-23.889-.397-47.781-.73m34.918 70.226-71.115 2.452.699 4.303 70.15-2.374zM71.847 70.004l69.494-3.832q.182-.503.26-1.032-.016-.9-.156-1.79l-70.394.867c.192 1.914.334 3.403.5 4.891q.106.462.294.896z"></path><path d="M86.987 89.137c-4.978.235-11.428.551-17.88.834-1.144.05-2.415.254-3.406-.151-.893-.366-1.921-1.399-2.067-2.275-.115-.69.869-2.023 1.64-2.298a17.7 17.7 0 0 1 5.194-.918q19.227-.75 38.46-1.35a21.3 21.3 0 0 1 3.698.25c1.445.208 2.544 1.01 2.609 2.555s-1.004 2.499-2.399 2.76c-1.821.35-3.669.54-5.524.567-6.282.067-12.565.026-20.325.026M153.008 88.199a3.404 3.404 0 0 1-3.32-3.416c.074-2.035 1.458-3.543 3.218-3.509a3.72 3.72 0 0 1 3.509 3.606 3.373 3.373 0 0 1-3.407 3.319M141.657 88.559a3.414 3.414 0 0 1-3.403-3.347c-.019-1.875 1.177-2.952 3.26-2.938 2.153.013 3.504 1.246 3.436 3.136a3.315 3.315 0 0 1-3.293 3.148M128.268 82.723a3.27 3.27 0 0 1 3.137 2.968 2.86 2.86 0 0 1-.907 2.118 2.86 2.86 0 0 1-2.176.758 2.95 2.95 0 0 1-2.801-2.94 2.74 2.74 0 0 1 .749-2.043 2.75 2.75 0 0 1 1.998-.861M87.676 130.021h-19.35q-1.591.05-3.179-.069c-1.452-.156-2.566-.86-2.632-2.465-.06-1.486.95-2.276 2.254-2.539a26 26 0 0 1 4.727-.599q19.49-.294 38.979-.466c1.14-.011 2.427-.064 3.382.422.962.489 2.188 1.612 2.206 2.481.019.879-1.14 2.071-2.079 2.6-.926.522-2.222.51-3.357.517-6.984.041-13.967.02-20.948.02zM151.787 123.145a3.65 3.65 0 0 1 3.615 3.514 3.375 3.375 0 0 1-3.115 3.372 3.38 3.38 0 0 1-3.551-3.2c-.06-1.981 1.311-3.637 3.051-3.686M137.269 126.814c-.026-1.853 1.215-2.999 3.224-2.977 2.127.025 3.489 1.271 3.435 3.146a3.283 3.283 0 0 1-3.26 3.148 3.4 3.4 0 0 1-3.399-3.317M127.531 129.834a2.91 2.91 0 0 1-3.004-2.959 2.8 2.8 0 0 1 .192-1.087 2.802 2.802 0 0 1 2.587-1.784 3.305 3.305 0 0 1 3.067 3.025 2.77 2.77 0 0 1-.828 2.003 2.776 2.776 0 0 1-2.014.802"></path></g><g fill="#E4D9C8" clip-path="url(#server-racks_svg__b)"><path d="M155.218 63.963c1.78-1.028 3.043-1.853 4.386-2.505 1.294-.629 1.263-1.422.75-2.582a65 65 0 0 1-2.874-7.132c-1.109-3.639-.267-6.362 2.964-8.265 5.864-3.453 11.911-6.6 17.91-9.822 1.681-.903 3.541-.91 5.042.268 1.988 1.56 4.237 3.085 5.56 5.148 9.987 15.58 19.917 31.202 29.573 46.99 6.188 10.118 11.944 20.506 17.752 30.853a57 57 0 0 1 3.948 8.981c1.498 4.26.664 6.843-2.868 9.58-4.916 3.81-10.104 7.208-15.998 9.331-5.674 2.045-9.426.829-12.94-4.081-1.08-1.51-2.024-3.118-3.031-4.682-1.431-2.223-1.56-2.236-3.933-.261.348.736.71 1.523 1.091 2.301.818 1.67 1.706 3.309 2.461 5.007 3.02 6.809 2.465 9.553-3.588 13.804a94 94 0 0 1-13.186 7.877c-5.961 2.865-9.964 1.586-13.851-3.715-2.036-2.777-3.91-5.672-5.985-8.7-1.337.868-2.558 1.66-4.008 2.605.375.827.739 1.599 1.079 2.385 1.363 3.168 2.872 6.286 4.029 9.529 1.105 3.092.504 6.024-2.137 8.182-5.237 4.281-10.86 7.972-17.285 10.233-5.366 1.888-9.308.703-12.442-4.11-4.009-6.157-7.751-12.485-11.506-18.801-10.32-17.354-20.639-34.71-30.838-52.136-2.634-4.501-4.85-9.25-7.206-13.912a22.3 22.3 0 0 1-1.336-3.465c-1.377-4.43-.592-7.119 3.434-9.488 5.562-3.272 11.317-6.22 17.01-9.268 1.871-1.002 3.875-1.025 5.521.312 2.43 1.968 4.666 4.176 7.413 6.673l3.802-1.546c-.784-2.019-1.556-3.786-2.158-5.61-1.355-4.107-.574-6.894 3.1-9.152 5.575-3.424 11.324-6.57 17.024-9.787 1.843-1.04 3.853-1.105 5.525.211a57 57 0 0 1 5.764 5.328c.817.85 1.251 2.07 2.032 3.422m-1.036 51.979.313-.181c1.503 2.604 2.944 5.245 4.52 7.804a7868 7868 0 0 0 19.986 32.277c2.036 3.269 3.161 3.723 6.54 1.927 4.282-2.276 8.37-4.919 12.531-7.419 1.421-.855 1.872-1.983 1.04-3.568-.779-1.485-1.345-3.084-2.129-4.567-9.82-18.571-21.297-36.122-32.971-53.554a2405 2405 0 0 1-18.413-27.91c-.971-1.488-1.886-1.265-3.059-.485-4.571 3.036-9.129 6.081-13.716 9.086-1.588 1.04-1.724 2.331-.86 3.865 3.86 6.857 7.525 13.835 11.65 20.532 4.641 7.53 9.694 14.806 14.568 22.193m-16.819 5.268-.311.166c-3.28-5.043-6.606-10.06-9.83-15.144a2962 2962 0 0 1-16.352-26.09c-.968-1.57-1.926-1.513-3.254-.671-4.333 2.747-8.69 5.459-13.02 8.213-2.588 1.646-2.882 2.112-1.418 4.956 3.48 6.762 6.953 13.545 10.842 20.078 7.739 13.005 15.794 25.822 23.643 38.762 4.913 8.098 9.659 16.296 14.541 24.412 1.829 3.041 3.019 3.556 6.107 2.009 4.415-2.212 8.648-4.788 12.945-7.231 1.445-.821 1.893-1.977 1.137-3.569-.835-1.757-1.43-3.639-2.371-5.333-7.52-13.539-15.098-27.044-22.659-40.559zm70.707-40.779-.362.198c-2.785-4.312-5.6-8.605-8.349-12.941-5.829-9.193-11.661-18.383-17.392-27.636-.96-1.55-1.794-1.987-3.359-.986-4.249 2.717-8.534 5.377-12.794 8.077-2.932 1.858-3.22 2.259-1.645 5.318 3.442 6.685 6.896 13.38 10.741 19.835 7.518 12.623 15.349 25.06 22.971 37.621 5.143 8.476 10.128 17.047 15.23 25.548 1.892 3.153 3 3.629 6.315 1.993 4.191-2.068 8.249-4.427 12.259-6.839 2.424-1.461 2.415-1.819 1.354-4.56a31 31 0 0 0-1.711-3.883 18099 18099 0 0 0-23.258-41.745m-43.359 65.353-37.682-60.362-3.376 2.757 37.131 59.565zM159.457 69.9l38.066 58.268q.526-.094 1.023-.291a13 13 0 0 0 1.472-1.03l-35.947-60.53c-1.561 1.124-2.78 1.99-3.986 2.879q-.347.322-.628.703"></path><path d="M150.457 92.578c-2.692-4.194-6.191-9.622-9.662-15.068-.615-.966-1.428-1.964-1.573-3.025-.129-.957.251-2.363.937-2.927.541-.445 2.187-.26 2.811.271a17.7 17.7 0 0 1 3.391 4.039A4854 4854 0 0 1 166.76 108.5a21.3 21.3 0 0 1 1.634 3.328c.542 1.355.397 2.707-.909 3.536s-2.666.381-3.591-.696a32 32 0 0 1-3.252-4.501c-3.199-5.407-6.305-10.869-10.185-17.59M184.28 149.285a3.4 3.4 0 0 1 1.298-4.584c1.799-.952 3.797-.508 4.648 1.033a3.717 3.717 0 0 1-1.369 4.842 3.37 3.37 0 0 1-4.577-1.291M178.294 139.634a3.417 3.417 0 0 1 1.196-4.62c1.614-.953 3.145-.457 4.175 1.355 1.065 1.871.673 3.657-.999 4.543a3.31 3.31 0 0 1-4.372-1.278M176.653 125.122a3.27 3.27 0 0 1-1.002 4.201 2.85 2.85 0 0 1-2.288.273 2.86 2.86 0 0 1-1.744-1.506 2.95 2.95 0 0 1 1.145-3.896 2.76 2.76 0 0 1 3.15.098c.3.224.552.506.739.83M186.448 73.394l-9.544-16.53c-.532-.921-1.097-1.819-1.591-2.756-.721-1.368-.93-2.801.481-3.807 1.576-1.122 2.881-.221 3.899 1.011a32 32 0 0 1 2.794 3.866 6645 6645 0 0 1 18.701 31.457c.85 1.44 1.751 2.946 2.124 4.54a4.12 4.12 0 0 1-.831 3.278c-1.052 1.098-2.52.558-3.536-.47a14 14 0 0 1-2.086-2.716c-3.482-5.951-6.912-11.932-10.36-17.903zM218.587 129.118a3.33 3.33 0 0 1 1.119-4.637c1.726-1.001 3.831-.586 4.695.927a3.713 3.713 0 0 1-1.16 4.722 3.33 3.33 0 0 1-3.748-.054 3.3 3.3 0 0 1-.906-.958M212.767 119.233a3.34 3.34 0 0 1-.409-2.529 3.34 3.34 0 0 1 1.498-2.077c1.601-.985 3.196-.519 4.197 1.232 1.063 1.859.697 3.653-.93 4.565a3.235 3.235 0 0 1-4.356-1.191M206.259 107.429a2.89 2.89 0 0 1 1.472-3.95c1.466-.588 2.78-.347 3.604 1.132a3.167 3.167 0 0 1-1.339 4.267 2.836 2.836 0 0 1-3.737-1.449"></path></g><path fill="#E4D9C8" d="M153.387 37.918c-.642.435-1.268.644-2.099.39-2.077-.636-4.188-1.16-6.288-1.721-.362-.097-.733-.152-1.24-.254.017.398.018.702.046 1.003q.151.977.186 1.965c-.034 1.143-.887 1.686-1.964 1.291a6.6 6.6 0 0 1-1.13-.59 66 66 0 0 1-9.969-7.292c-.604-.544-1.137-1.133-1.196-1.976.684-1.128 1.694-1.179 2.767-.912 1.184.295 2.352.657 3.669 1.028-.194-1.042-.355-2.004-.558-2.957-.122-.57-.289-1.165.244-1.576.593-.458 1.26-.33 1.87.029 1.309.766 2.609 1.547 3.91 2.326 2.6 1.56 5.208 3.105 7.792 4.69q1.576.952 3.028 2.082c.41.324.634.883.941 1.335zM168.257 2.815c.757.17 1.338.483 1.721 1.263.958 1.95 2.021 3.847 3.05 5.762.177.33.392.638.664 1.078.278-.285.499-.494.699-.72q.608-.78 1.305-1.48c.858-.759 1.837-.509 2.286.547q.232.598.343 1.228a66 66 0 0 1 1.509 12.259c.016.812-.048 1.604-.622 2.224-1.29.273-2.019-.428-2.559-1.393-.596-1.065-1.132-2.164-1.763-3.378-.626.854-1.217 1.63-1.773 2.43-.332.479-.651 1.009-1.315.902-.741-.12-1.103-.694-1.26-1.383-.337-1.48-.658-2.961-.98-4.444-.643-2.962-1.302-5.921-1.915-8.89a31 31 0 0 1-.555-3.632c-.045-.521.21-1.067.329-1.6z"></path><defs><clipPath id="server-racks_svg__a"><path fill="#fff" d="M48.644 83.479c0-9.395 7.616-17.012 17.01-17.012h102.878v79.386H48.644z"></path></clipPath><clipPath id="server-racks_svg__b"><path fill="#fff" d="m185.411 28.395 59.945 103.826-32.271 18.632L153.14 47.026z"></path></clipPath></defs></svg><h2 class="text-h3 md:text-h2 text-balance max-w-[588px]">So good, you’ll break things on purpose</h2><p class="text-body md:text-body-lg max-w-[588px]">Ready for modern incident management? Book a call with one of our experts today.</p></div><div class="flex gap-4 flex-col lg:flex-row lg:gap-4"><div class="basis-1/2"><img alt="Signup image" loading="lazy" width="1176" height="641" decoding="async" data-nimg="1" class="w-full h-full object-cover rounded-lg" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&w=1200&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&w=3840&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&w=3840&q=75"/></div><div class="basis-1/2 flex flex-col gap-6 bg-surface-secondary rounded-lg p-6"><div class="grow"><h3 class="text-body-emphasis mb-2">We’d love to talk to you about</h3><ul class="flex flex-col gap-2 text-body-serif grow"><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>All-in-one incident management</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>Our unmatched speed of deployment</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>Why we’re loved by users and easily adopted</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>How we work for the whole organization</li></ul></div><div class="flex justify-between items-center"><div class="w-full flex gap-4 flex-col sm:flex-row whitespace-nowrap"><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-alarmalade-500 text-content-invert hover:bg-alarmalade-600 active:bg-alarmalade-700 text-body-emphasis h-[49px] px-5 py-3" id="homepage-signup-card-request-a-demo" href="/demo">Get a demo</a><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] border border-stroke-primary hover:border-stroke-hover text-content-primary dark:text-white text-body-emphasis h-[49px] px-5 py-3" id="homepage-signup-card-sign-up" href="/free-trial">Get started for free</a></div><div class="-space-x-1 hidden md:flex"><span class="relative overflow-hidden block align-top size-10 rounded-full border-2 border-surface-secondary"><img alt="Lucy Jennings" loading="lazy" width="800" height="800" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800.jpg%3Frect%3D263%2C175%2C351%2C341%26w%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800.jpg%3Frect%3D263%2C175%2C351%2C341%26w%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800.jpg%3Frect%3D263%2C175%2C351%2C341%26w%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75"/></span><span class="relative overflow-hidden block align-top size-10 rounded-full border-2 border-surface-secondary"><img alt="Eryn Carman" loading="lazy" width="943" height="943" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75"/></span><span class="relative overflow-hidden block align-top size-10 rounded-full border-2 border-surface-secondary"><img alt="Rory Malcolm" loading="lazy" width="3024" height="4032" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1e715111dcf04d620a13db5d6b70d9a19b74033f-3024x4032.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1e715111dcf04d620a13db5d6b70d9a19b74033f-3024x4032.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div></div></div></div></section><footer class="grid grid-cols-2 gap-x-4 gap-y-8 md:grid-cols-4 pb-6 lg:pb-14 lg:pt-20 text-content-primary"><div class="flex flex-col justify-between gap-3 order-last md:order-first"><a class="grow transition hover:opacity-90" href="/"><span class="sr-only">incident.io</span><span class="flex size-9 items-center justify-center rounded-lg bg-alarmalade-500"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32" class="shrink-0 size-8 text-white"><path fill="currentColor" d="M14.957 4.18a.728.728 0 0 1 1.199-.248c.907 1.004 2.024 3.196 2.39 5.682.234 1.593.035 2.266.57 2.266.573 0 .948-.87 1.03-1.77.053-.575.623-.768 1.017-.575 1.892.927 3.823 5.34 4.29 7.506.146.68.242 1.381.242 2.105 0 4.413-3.111 8.113-7.307 9.13v-3.512h-4.624v3.518c-4.21-1.006-7.334-4.714-7.334-9.136 0-2.55 1.077-4.573 2.725-6.558 1.366-1.645 4.74-6.003 5.802-8.408m1.159 12.272a.3.3 0 0 0-.177.075c-.054.052-.068.113-.097.233-.346 1.457-2.458 1.92-2.459 4.06 0 1.403 1.2 2.54 2.679 2.54 1.48 0 2.68-1.136 2.68-2.54 0-2.236-1.647-3.835-2.468-4.32-.055-.033-.083-.05-.158-.049"></path></svg></span></a><div class="flex flex-col gap-3"><div class="flex items-center gap-3"><a href="https://bsky.app/profile/incident.io" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">BlueSky</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 576 512" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M407.8 294.7c-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3M288 227.1c-26.1-50.7-97.1-145.2-163.1-191.8C61.6-9.4 37.5-1.7 21.6 5.5 3.3 13.8 0 41.9 0 58.4S9.1 194 15 213.9c19.5 65.7 89.1 87.9 153.2 80.7 3.3-.5 6.6-.9 10-1.4-3.3.5-6.6 1-10 1.4-93.9 14-177.3 48.2-67.9 169.9C220.6 589.1 265.1 437.8 288 361.1c22.9 76.7 49.2 222.5 185.6 103.4 102.4-103.4 28.1-156-65.8-169.9-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3 64.1 7.1 133.6-15.1 153.2-80.7C566.9 194 576 75 576 58.4s-3.3-44.7-21.6-52.9c-15.8-7.1-40-14.9-103.2 29.8C385.1 81.9 314.1 176.4 288 227.1"></path></svg></a><a href="https://www.linkedin.com/company/incident-io/" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">LinkedIn</span><svg viewBox="0 0 256 256" class="size-4 md:size-5" aria-hidden="true"><g fill="none"><path fill="currentColor" d="M0 18.3C0 8.3 8.5 0 19 0h218c10.5 0 19 8.2 19 18.3v219.4c0 10-8.5 18.3-19 18.3H19c-10.5 0-19-8.2-19-18.3z"></path><path fill="#fff" d="M77.8 214.2V99H39.5v115.2zm-19.1-131c13.3 0 21.6-8.8 21.6-19.9C80.1 52 72 43.4 59 43.4c-13.1 0-21.7 8.6-21.7 20 0 11 8.3 19.9 21.2 19.9h.2zm40.3 131h38.3V150c0-3.5.3-7 1.3-9.4 2.7-6.8 9-14 19.6-14 13.9 0 19.4 10.6 19.4 26v61.7H216v-66c0-35.4-18.9-52-44-52a38.2 38.2 0 0 0-34.8 19.5h.2V99H99c.5 10.8 0 115.2 0 115.2"></path></g></svg></a><a href="https://x.com/incident_io" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">X</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 25" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M18.901 1.875h3.68l-8.04 9.319L24 23.875h-7.406l-5.8-7.691-6.638 7.691H.474l8.6-9.968L0 1.875h7.594l5.243 7.03zM17.61 21.641h2.039L6.486 3.991H4.298z"></path></svg></a><a href="https://www.reddit.com/user/incident-io/" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Reddit</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256H37.1c-13.7 0-20.5-16.5-10.9-26.2L75 437C28.7 390.7 0 326.7 0 256m349.6-102.4c23.6 0 42.7-19.1 42.7-42.7s-19.1-42.7-42.7-42.7c-20.6 0-37.8 14.6-41.8 34-34.5 3.7-61.4 33-61.4 68.4v.2c-37.5 1.6-71.8 12.3-99 29.1-10.1-7.8-22.8-12.5-36.5-12.5-33 0-59.8 26.8-59.8 59.8 0 24 14.1 44.6 34.4 54.1 2 69.4 77.6 125.2 170.6 125.2s168.7-55.9 170.6-125.3c20.2-9.6 34.1-30.2 34.1-54 0-33-26.8-59.8-59.8-59.8-13.7 0-26.3 4.6-36.4 12.4-27.4-17-62.1-27.7-100-29.1v-.2c0-25.4 18.9-46.5 43.4-49.9 4.4 18.8 21.3 32.8 41.5 32.8zm-172.5 93.3c16.7 0 29.5 17.6 28.5 39.3s-13.5 29.6-30.3 29.6-31.4-8.8-30.4-30.5S160.3 247 177 247zm190.1 38.3c1 21.7-13.7 30.5-30.4 30.5s-29.3-7.9-30.3-29.6 11.8-39.3 28.5-39.3 31.2 16.6 32.1 38.3zm-48.1 56.7c-10.3 24.6-34.6 41.9-63 41.9s-52.7-17.3-63-41.9c-1.2-2.9.8-6.2 3.9-6.5 18.4-1.9 38.3-2.9 59.1-2.9s40.7 1 59.1 2.9c3.1.3 5.1 3.6 3.9 6.5"></path></svg></a><a href="https://www.facebook.com/incident.io/" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Facebook</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1365.33 1365.33" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M1365.333 682.667C1365.333 305.64 1059.693 0 682.667 0S0 305.64 0 682.667c0 340.738 249.641 623.16 576 674.373V880H402.667V682.667H576v-150.4c0-171.094 101.917-265.6 257.853-265.6 74.69 0 152.814 13.333 152.814 13.333v168h-86.083c-84.804 0-111.25 52.623-111.25 106.61v128.057h189.333L948.4 880H789.333v477.04c326.359-51.213 576-333.635 576-674.373"></path><path fill="transparent" d="m948.4 880 30.267-197.333H789.333V554.609C789.333 500.623 815.78 448 900.584 448h86.083V280s-78.124-13.333-152.814-13.333c-155.936 0-257.853 94.506-257.853 265.6v150.4H402.667V880H576v477.04a688 688 0 0 0 106.667 8.293c36.288 0 71.91-2.84 106.666-8.293V880z"></path></svg></a><a href="https://www.youtube.com/@incident-io" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Youtube</span><svg class="size-4 md:size-5" xmlns="http://www.w3.org/2000/svg" viewBox="14.9 64 546.2 384"><path d="M549.7 124.1c-6.3-23.7-24.8-42.3-48.3-48.6C458.8 64 288 64 288 64S117.2 64 74.6 75.5c-23.5 6.3-42 24.9-48.3 48.6-11.4 42.9-11.4 132.3-11.4 132.3s0 89.4 11.4 132.3c6.3 23.7 24.8 41.5 48.3 47.8C117.2 448 288 448 288 448s170.8 0 213.4-11.5c23.5-6.3 42-24.2 48.3-47.8 11.4-42.9 11.4-132.3 11.4-132.3s0-89.4-11.4-132.3zm-317.5 213.5V175.2l142.7 81.2-142.7 81.2z" fill="currentColor"></path></svg></a><a href="/community" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Slack Community</span><svg fill="currentColor" aria-hidden="true" viewBox="0 0 128 128" class="size-4 md:size-5"><path d="M27.255 80.719c0 7.33-5.978 13.317-13.309 13.317S.63 88.049.63 80.719s5.987-13.317 13.317-13.317h13.309zm6.709 0c0-7.33 5.987-13.317 13.317-13.317s13.317 5.986 13.317 13.317v33.335c0 7.33-5.986 13.317-13.317 13.317-7.33 0-13.317-5.987-13.317-13.317zM47.281 27.255c-7.33 0-13.317-5.978-13.317-13.309S39.951.63 47.281.63s13.317 5.987 13.317 13.317v13.309zm0 6.709c7.33 0 13.317 5.987 13.317 13.317s-5.986 13.317-13.317 13.317H13.946C6.616 60.598.63 54.612.63 47.281c0-7.33 5.987-13.317 13.317-13.317zM100.745 47.281c0-7.33 5.978-13.317 13.309-13.317s13.317 5.987 13.317 13.317-5.987 13.317-13.317 13.317h-13.309zm-6.709 0c0 7.33-5.987 13.317-13.317 13.317s-13.317-5.986-13.317-13.317V13.946C67.402 6.616 73.388.63 80.719.63c7.33 0 13.317 5.987 13.317 13.317zM80.719 100.745c7.33 0 13.317 5.978 13.317 13.309s-5.987 13.317-13.317 13.317-13.317-5.987-13.317-13.317v-13.309zm0-6.709c-7.33 0-13.317-5.987-13.317-13.317s5.986-13.317 13.317-13.317h33.335c7.33 0 13.317 5.986 13.317 13.317 0 7.33-5.987 13.317-13.317 13.317zm0 0"></path></svg></a></div><div class="text-body-xs dark:text-content-invert"><p>© <!-- -->2026<!-- --> Pineapple Technology Ltd.</p><p>All rights reserved.</p></div></div></div><div class="flex flex-col gap-y-3 md:pl-4 md:border-l md:border-alarmalade-200" style="order:1"><div class="text-body-serif-xs md:text-body-serif-sm text-alarmalade-500 dark:text-content-invert">Product</div><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/on-call">On-call</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/investigations">Investigations</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/respond">Incident Response</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/status-pages">Status Pages</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/changelog">Changelog</a></div><div class="flex flex-col gap-y-3 md:pl-4 md:border-l md:border-alarmalade-200" style="order:2"><div class="text-body-serif-xs md:text-body-serif-sm text-alarmalade-500 dark:text-content-invert">Learn</div><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/blog">Blog</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/customers">Customer Stories</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="https://docs.incident.io">Documentation</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/alternatives">Alternatives</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/community">Community</a></div><div class="flex flex-col gap-y-3 md:pl-4 md:border-l md:border-alarmalade-200" style="order:3"><div class="text-body-serif-xs md:text-body-serif-sm text-alarmalade-500 dark:text-content-invert">Company</div><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/legal">Legal</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="#">Privacy Choices</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/security">Security and Compliance</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/careers">Careers</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="https://status.incident.io">Status</a></div></footer></div></div><!--$--><!--/$--><script src="/_next/static/immutable/chunks/1f8tzf816i32j.js" id="_R_" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0])</script><script>self.__next_f.push([1,"1:\"$Sreact.fragment\"\n2:I[339756,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"default\"]\n3:I[837457,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"default\"]\n8:I[168027,[],\"default\",1]\n:HL[\"/_next/static/immutable/chunks/1wus27ic5fsbj.css\",\"style\"]\n:HL[\"/_next/static/immutable/chunks/3tebvyeh3hg77.css\",\"style\"]\n:HL[\"/_next/static/immutable/chunks/3_pcvzakx73f_.css\",\"style\"]\n:HL[\"/_next/static/immutable/media/stkbureau_serif_book-s.p.0_js8gy1zifgl.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n:HL[\"/_next/static/immutable/chunks/25ewdk32jdtfl.css\",\"style\"]\n:HL[\"/_next/static/immutable/chunks/2uattdkdege_g.css\",\"style\"]\n6:X\n0:{\"P\":null,\"c\":[\"\",\"guide\"],\"q\":\"\",\"i\":false,\"f\":[[[\"\",{\"children\":[\"(imguide)\",{\"children\":[\"guide\",{\"children\":[\"__PAGE__\",{},\"$undefined\",\"$undefined\",4256]},\"$undefined\",\"$undefined\",4208]},\"$undefined\",\"$undefined\",4208]},\"$undefined\",\"$undefined\",4176],[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":404}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":\"$0:f:0:1:0:props:children:1:props:notFound:0:1:props:style\",\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":\"$0:f:0:1:0:props:children:1:props:notFound:0:1:props:children:props:children:1:props:style\",\"children\":404}],[\"$\",\"div\",null,{\"style\":\"$0:f:0:1:0:props:children:1:props:notFound:0:1:props:children:props:children:2:props:style\",\"children\":[\"$\",\"h2\",null,{\"style\":\"$0:f:0:1:0:props:children:1:props:notFound:0:1:props:children:props:children:2:props:children:props:style\",\"children\":\"This page could not be found.\"}]}]]}]}]],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/1wus27ic5fsbj.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/3tebvyeh3hg77.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/3_pcvzakx73f_.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-1\",{\"src\":\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-2\",{\"src\":\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-3\",{\"src\":\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-4\",{\"src\":\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-5\",{\"src\":\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-6\",{\"src\":\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-7\",{\"src\":\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-8\",{\"src\":\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-9\",{\"src\":\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-10\",{\"src\":\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-11\",{\"src\":\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-12\",{\"src\":\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"async\":true,\"nonce\":\"$undefined\"}]],[\"$\",\"html\",null,{\"lang\":\"en\",\"data-scroll-behavior\":\"smooth\",\"className\":\"geist_mono_54069fc3-module__PcBEcq__variable stkbureausans_1e54e897-module__zxjcxa__variable stkbureauserif_2525014a-module__zkXytW__variable stkbureauserifdeferred_742a2474-module__ukGqna__variable scroll-smooth imguide\",\"children\":\"$L4\"}]]}],{\"children\":[\"$L5\",{},null,false,null]},null,false,null]},null,false,\"$6\"]},null,false,\"$6\"],\"$L7\",false]],\"m\":\"$undefined\",\"G\":[\"$8\",[]],\"S\":true,\"h\":null,\"r\":\"$undefined\",\"s\":\"$undefined\",\"a\":\"$undefined\",\"l\":\"$undefined\",\"p\":\"$undefined\",\"d\":\"$undefined\"}\n9:I[456989,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\"],\"CookieConsentProvider\"]\na:I[926127,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\"],\"SignupFlowModalProvider\"]\nc:I[522016,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"\"]\nd:I[13642,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"Footer\"]\ne:I[479520,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\"],\"\"]\n10:I[415697,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"default\"]\n25:I[897367,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"ViewportBoundary\"]\n27:I[897367,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"MetadataBoundary\"]\n28:\"$Sreact.suspense\"\n4:[\"$\",\"body\",null,{\"children\":[\"$\",\"$L9\",null,{\"children\":[\"$\",\"$La\",null,{\"children\":[[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[\"$\",\"div\",null,{\"className\":\"relative bg-white overflow-hidden\",\"children\":[[\"$\",\"title\",null,{\"children\":\"Page not found | incident.io\"}],\"$Lb\",[\"$\",\"div\",null,{\"className\":\"min-h-full pt-16 pb-12 flex flex-col bg-white\",\"children\":[\"$\",\"main\",null,{\"className\":\"flex-grow flex flex-col justify-center max-w-7xl w-full mx-auto px-4 sm:px-6 lg:px-8\",\"children\":[\"$\",\"div\",null,{\"className\":\"py-16\",\"children\":[\"$\",\"div\",null,{\"className\":\"text-center\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-sm font-semibold text-orange-600 uppercase tracking-wide\",\"children\":\"404 error\"}],[\"$\",\"h1\",null,{\"className\":\"mt-2 text-4xl font-extrabold text-gray-900 tracking-tight sm:text-5xl\",\"children\":\"Page not found.\"}],[\"$\",\"p\",null,{\"className\":\"mt-2 text-base text-gray-500\",\"children\":\"Sorry, we couldn’t find the page you’re looking for.\"}],[\"$\",\"div\",null,{\"className\":\"mt-6\",\"children\":[\"$\",\"$Lc\",null,{\"href\":\"/guide\",\"className\":\"text-base font-medium text-orange-600\",\"children\":[\"Go back home\",[\"$\",\"span\",null,{\"aria-hidden\":\"true\",\"children\":\" →\"}]]}]}]]}]}]}]}],[\"$\",\"$Ld\",null,{}]]}],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}],[[\"$\",\"$Le\",null,{\"async\":true,\"src\":\"https://www.googletagmanager.com/gtag/js?id=UA-186979336-1\"}],[\"$\",\"$Le\",null,{\"type\":\"text/javascript\",\"id\":\"gtag-script\",\"children\":\"\\n window.dataLayer = window.dataLayer || [];\\n function gtag(){dataLayer.push(arguments);}\\n gtag('js', new Date());\\n\\n gtag('config', 'UA-186979336-1');\\n \"}]]]}]}]}]\n5:[\"$\",\"$1\",\"c\",{\"children\":[[\"$\",\"div\",null,{\"children\":[\"$Lf\",[\"$\",\"div\",null,{\"className\":\"relative mx-auto max-w-[1192px] max-xl:px-4 flex flex-col gap-12 md:gap-20 lg:pt-20\",\"style\":\"$undefined\",\"children\":[false,[[\"$\",\"section\",null,{\"ref\":\"$undefined\",\"id\":\"the-tactical-playbook-for-modern-incident-management\",\"className\":\"container-w-full relative bg-surface-secondary pt-[160px] pb-[40px] md:pb-[120px] mt-[-160px] !pb-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"max-w-[1192px] mx-auto\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-20\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid grid-cols-1 gap-8 xl:gap-4 xl:grid-cols-2\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex flex-col max-w-[588px] mx-auto items-center text-center xl:items-start xl:text-left xl:pr-20 max-xl:px-4\",\"children\":[[\"$\",\"h1\",null,{\"className\":\"text-h2 lg:text-h1-60 text-balance mb-3\",\"children\":\"The tactical playbook for modern incident management\"}],[\"$\",\"p\",null,{\"className\":\"text-body lg:text-body-lg text-pretty text-content-secondary mb-6 whitespace-pre-wrap\",\"children\":\"From on-call to insights, and everything in between, this guide is the ultimate resource for modern organizations managing incidents\"}]]}],[\"$\",\"div\",null,{\"className\":\"w-full max-w-[588px] mx-auto flex flex-col gap-6\",\"children\":[\"$\",\"$L10\",null,{\"src\":{\"src\":\"/_next/static/immutable/media/header-book.2rsso6req9z54.png\",\"width\":974,\"height\":978,\"blurWidth\":8,\"blurHeight\":8,\"blurDataURL\":\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAgAAAAICAYAAADED76LAAAA7UlEQVR42i3MsUsCYRjH8fc/ukExM0g4KAwrijvv4gSLiESiQ4eWamhoCgNHN/8BR53dnHVyORcR9bxX39fX0/Xnc+rw5Rl+Hx72e6791XWt0bzUWp3rWLdvng5Gj/pUlLJh2y30mKzkoEpZrMsGQvceYTGDzVMa25cLeLUfMEFg9XZD3UIVr6Cedah8CmvK+/8GW1YsrD7ylAMVfTt+lHYCXvUTbEFAvN9B0pVlE5JG4aQgrPgBBK4B/poBL6TBaeBmDIuo3BFMnDP4NPgPScztEwRWYo84gWEExkYcUzuJGQ0+NY8g3YDQsPqFHcroosgxtrOuAAAAAElFTkSuQmCC\"},\"alt\":\"The tactical playbook for modern incident management\",\"fit\":\"contain\",\"className\":\"w-full h-full aspect-[588/490] [\u0026_img]:xl:object-right\"}]}]]}]}]}]}],[\"$\",\"section\",null,{\"className\":\"grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4 md:gap-6\",\"children\":[[\"$\",\"$Lc\",\"on-call\",{\"href\":\"/guide/on-call/every-company-needs-on-call\",\"className\":\"group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white\",\"children\":\"Chapter I\"}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-2 relative z-[1]\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h4 text-content-primary transition\",\"children\":\"On-call\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary transition\",\"children\":\"On-call is a must-have for modern teams, ensuring the right people are ready to respond when things go wrong. In this chapter, we dive into what on-call truly means, who should be involved, and how to make on-call a human-friendly experience.\"}]]}],\"$undefined\"]}],[\"$\",\"$Lc\",\"foundations\",{\"href\":\"/guide/foundations/defining-an-incident\",\"className\":\"group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white\",\"children\":\"Chapter II\"}],\"$L11\",\"$undefined\"]}],\"$L12\",\"$L13\",\"$L14\",\"$L15\"]}],\"$L16\",\"$L17\",\"$L18\",\"$L19\"]]}]]}],[\"$L1a\",\"$L1b\",\"$L1c\",\"$L1d\",\"$L1e\",\"$L1f\",\"$L20\",\"$L21\",\"$L22\",\"$L23\"],\"$L24\"]}]\n7:[\"$\",\"$1\",\"h\",{\"children\":[null,[\"$\",\"$L25\",null,{\"children\":\"$L26\"}],[\"$\",\"div\",null,{\"hidden\":true,\"children\":[\"$\",\"$L27\",null,{\"children\":[\"$\",\"$28\",null,{\"name\":\"Next.Metadata\",\"children\":\"$L29\"}]}]}],[\"$\",\"meta\",null,{\"name\":\"next-size-adjust\",\"content\":\"\"}]]}]\n2a:I[897367,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"OutletBoundary\"]\n2c:I[399095,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"NavigationClientV2\"]\n2d:I[160020,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"DocsTableOfContents\"]\n6:C\n11:[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-2 relative z-[1]\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h4 text-content-primary transition\",\"children\":\"Incident management foundations\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary transition\",\"children\":\"In this chapter we'll define what an incident is, how to understand its impact, and establish a common language you can use across your organization.\"}]]}]\n12:[\"$\",\"$Lc\",\"response\",{\"href\":\"/guide/response/the-lifecycle-of-an-incident\",\"className\":\"group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white\",\"children\":\"Chapter III\"}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-2 relative z-[1]\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h4 text-content-primary transition\",\"children\":\"Incident response\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary transition\",\"children\":\"The master class on responding when things go wrong! We’ll cover everything from declaring incidents and assembling the right team to communicating with your organization and customers.\"}]]}],\"$undefined\"]}]\n13:[\"$\",\"$Lc\",\"learn-and-improve\",{\"href\":\"/guide/learn-and-improve/post-mortem-documents\",\"className\":\"group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white\",\"children\":\"Chapter IV\"}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-2 relative z-[1]\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h4 text-content-primary transition\",\"children\":\"Learning from incidents\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary transition\",\"children\":\"Incidents are a powerful way to learn about your organization and systems. In this chapter, we’ll explore how to turn incidents into learning opportunities, share expertise, and capture actionable steps to reduce recurrence and minimize future impact.\"}]]}],\"$undefined\"]}]\n14:[\"$\",\"$Lc\",\"insights\",{\"href\":\"/guide/insights/value\",\"className\":\"group relative bg-surface-tertiary text-white h-full lg:aspect-[386/400] p-6 rounded-lg border border-transparent overflow-hidden flex flex-col gap-4 justify-between transition hover:bg-white hover:border-stroke-primary hover:shadow-2xl\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-body-serif-sm px-4 py-1.5 bg-content-tertiary-invert text-content-primary rounded-full self-start transition group-hover:bg-alarmalade-500 group-hover:text-white\",\"children\":\"Chapter V\"}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-2 relative z-[1]\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h4 text-content-primary transition\",\"children\":\"Insights\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary transition\",\"children\":\"While each incident provides individual lessons, analyzing them collectively can uncover patterns, track operational load, and enable deeper thematic insights. This chapter explores metrics beyond traditional measures like MTTR, using rich data to help improve incident response and support team health\"}]]}],\"$undefined\"]}]\n15:[\"$\",\"$Lc\",\"the-incident-way\",{\"href\":\"/guide/the-incident-way\",\"className\":\"group relative text-white h-full lg:aspect-[386/400] p-6 rounded-lg border overflow-hidden flex flex-col gap-4 justify-between transition hover:border-stroke-primary hover:shadow-2xl border-stroke-primary bg-white hover:bg-alarmalade-500\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-body-serif-sm px-4 py-1.5 text-content-primary rounded-full self-start transition group-hover:text-white bg-surface-secondary group-hover:bg-stroke-invert\",\"children\":\"Further reading\"}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-2 relative z-[1]\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h4 text-content-primary transition group-hover:text-white\",\"children\":\"The Incident Way\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary transition group-hover:text-content-secondary-invert\",\"children\":\"Our philosophy on operational excellence.\"}]]}],[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 386 400\",\"fill\":\"none\",\"className\":\"absolute inset-0 opacity-0 transition group-hover:opacity-100\",\"children\":[[\"$\",\"path\",null,{\"d\":\"M178.729 18.7621C187.732 -2.46464 210.943 -3.12736 221.004 7.34001C253.191 40.8244 293.027 115.873 306.359 203.007C314.904 258.859 307.981 283.133 326.871 281.943C347.116 280.668 360.212 249.027 362.969 217.043C364.735 196.55 384.845 188.461 398.768 194.407C465.73 223.002 534.651 374.844 551.502 450.425C556.787 474.127 560.278 498.745 560.402 524.34C561.292 708.165 409.755 866.771 221.936 878.596C34.1167 890.422 -118.863 750.988 -119.752 567.163C-120.189 476.956 -82.5001 402.993 -24.6688 329.124C23.2864 267.87 141.649 106.197 178.729 18.7621Z\",\"fill\":\"url(#paint0_linear_8433_28489)\"}],[\"$\",\"defs\",null,{\"children\":[\"$\",\"linearGradient\",null,{\"id\":\"paint0_linear_8433_28489\",\"x1\":\"244.5\",\"y1\":\"-62.4999\",\"x2\":\"154.453\",\"y2\":\"414.174\",\"gradientUnits\":\"userSpaceOnUse\",\"children\":[[\"$\",\"stop\",null,{\"stopColor\":\"#F25533\",\"stopOpacity\":\"0\"}],[\"$\",\"stop\",null,{\"offset\":\"0.933563\",\"stopColor\":\"white\",\"stopOpacity\":\"0.3\"}]]}]}]]}]]}]\n16:[\"$\",\"hr\",null,{\"className\":\"h-px w-full border-stroke-primary max-w-[1192px] mx-auto\"}]\n19:[\"$\",\"$Ld\",null,{\"useLegacyWidth\":false}]\n1a:[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/25ewdk32jdtfl.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}]\n1b:[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/2uattdkdege_g.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}]\n1c:[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n1d:[\"$\",\"script\",\"script-1\",{\"src\":\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n1e:[\"$\",\"script\",\"script-2\",{\"src\":\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n1f:[\"$\",\"script\",\"script-3\",{\"src\":\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n20:[\"$\",\"script\",\"script-4\",{\"src\":\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n21:[\"$\",\"script\",\"script-5\",{\"src\":\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n22:[\"$\",\"script\",\"script-6\",{\"src\":\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n23:[\"$\",\"script\",\"script-7\",{\"src\":\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n24:[\"$\",\"$L2a\",null,{\"children\":[\"$\",\"$28\",null,{\"name\":\"Next.MetadataOutlet\",\"children\":\"$@2b\"}]}]\nb:[\"$\",\"$L2c\",null,{\"className\":\"$undefined\",\"theme\":\"light\",\"stickyNavTheme\":\"dark\",\"stickyNavClassName\":\"$undefined\",\"stickyNavAfterSlot\":\"$undefined\",\"hasBlurredBackground\":\"$undefined\",\"showSignupButtonOnInitialLoad\":\"$undefined\",\"showSignupButtonInStickyNav\":\"$undefined\",\"showNavContent\":false,\"showCtas\":[\"request-demo\",\"login\"],\"children\":\"$undefined\",\"mobileChildren\":\"$undefined\",\"initiallyTransparent\":\"$undefined\",\"switchToLightOnScroll\":\"$undefined\",\"customCtas\":\"$undefined\",\"demoHref\":\"$undefined\"}]\nf:[\"$\",\"$L2c\",null,{\"className\":\"$undefined\",\"theme\":\"light\",\"stickyNavTheme\":\"dark\",\"stickyNavClassName\":\"$undefined\",\"stickyNavAfterSlot\":\"$undefined\",\"hasBlurredBackground\":\"$undefined\",\"showSignupButtonOnInitialLoad\":\"$undefined\",\"showSignupButtonInStickyNav\":\"$undefined\",\"showNavContent\":false,\"showCtas\":[\"request-demo\",\"login\"],\"children\":\"$undefined\",\"mobileChildren\":[\"$\",\"$L2d\",null,{\"className\":\"$undefined\",\"groups\":[{\"slug\":\"on-call\",\"name\":\"On-call\",\"isFurtherReading\":\"$undefined\",\"href\":\"/guide/on-call/every-company-needs-on-call\",\"pages\":[{\"slug\":\"/guide/on-call/every-company-needs-on-call\",\"title\":\"Fundamentals of on-call\"},{\"slug\":\"/guide/on-call/on-call-compensation\",\"title\":\"Compensation\"},{\"slug\":\"/guide/on-call/compassionate-on-call\",\"title\":\"Human-centered on-call\"},{\"slug\":\"/guide/on-call/on-call-scheduling\",\"title\":\"On-call scheduling\"}]},{\"slug\":\"foundations\",\"name\":\"Incident management foundations\",\"isFurtherReading\":\"$undefined\",\"href\":\"/guide/foundations/defining-an-incident\",\"pages\":[{\"slug\":\"/guide/foundations/defining-an-incident\",\"title\":\"Defining an incident\"},{\"slug\":\"/guide/foundations/severities\",\"title\":\"Severities\"},{\"slug\":\"/guide/foundations/statuses\",\"title\":\"Statuses\"},{\"slug\":\"/guide/foundations/roles\",\"title\":\"Roles\"},{\"slug\":\"/guide/foundations/structured-data\",\"title\":\"Structured data\"}]},{\"slug\":\"response\",\"name\":\"Incident response\",\"isFurtherReading\":\"$undefined\",\"href\":\"/guide/response/the-lifecycle-of-an-incident\",\"pages\":[{\"slug\":\"/guide/response/the-lifecycle-of-an-incident\",\"title\":\"The lifecycle of an incident\"},{\"slug\":\"/guide/response/communicating-within-your-organization\",\"title\":\"Communicating within your organization\"},{\"slug\":\"/guide/response/keeping-your-customers-in-the-loop\",\"title\":\"Keeping your customers in the loop\"},{\"slug\":\"/guide/response/show-your-working\",\"title\":\"Investigating in the open\"},{\"slug\":\"/guide/response/solving-complex-problems\",\"title\":\"Solving complex problems\"},{\"slug\":\"/guide/response/caring-for-your-team\",\"title\":\"Caring for your team\"},{\"slug\":\"/guide/response/working-with-distributed-teams\",\"title\":\"Working with distributed teams\"}]},{\"slug\":\"learn-and-improve\",\"name\":\"Learning from incidents\",\"isFurtherReading\":\"$undefined\",\"href\":\"/guide/learn-and-improve/post-mortem-documents\",\"pages\":[{\"slug\":\"/guide/learn-and-improve/post-mortem-documents\",\"title\":\"Writing a post-mortem\"},{\"slug\":\"/guide/learn-and-improve/incident-reviews\",\"title\":\"Incident reviews\"},{\"slug\":\"/guide/learn-and-improve/principles-for-learning-and-review\",\"title\":\"Principles for learning and review\"},{\"slug\":\"/guide/learn-and-improve/learning-and-expertise\",\"title\":\"Learning and expertise\"},{\"slug\":\"/guide/learn-and-improve/table-top-exercises\",\"title\":\"Tabletop exercises\"}]},{\"slug\":\"insights\",\"name\":\"Insights\",\"isFurtherReading\":\"$undefined\",\"href\":\"/guide/insights/value\",\"pages\":[{\"slug\":\"/guide/insights/value\",\"title\":\"Value of incident data\"},{\"slug\":\"/guide/insights/workload\",\"title\":\"Time spent in incidents\"},{\"slug\":\"/guide/insights/pager\",\"title\":\"Pager load\"}]},{\"slug\":\"the-incident-way\",\"name\":\"The Incident Way\",\"isFurtherReading\":true,\"href\":\"/guide/the-incident-way\",\"pages\":[]}],\"currentSlug\":\"$undefined\",\"currentGroupSlug\":\"$undefined\",\"headings\":\"$undefined\"}],\"initiallyTransparent\":true,\"switchToLightOnScroll\":\"$undefined\",\"customCtas\":\"$undefined\",\"demoHref\":\"$undefined\"}]\n2e:Tac7,M64.585 70.707c0-2.056-.082-3.562.024-5.051.103-1.436-.6-1.805-1.861-1.941a65 65 0 0 1-7.613-1.077c-3.706-.858-5.644-2.95-5.676-6.699-.058-6.805.239-13.615.449-20.422.058-1.908.982-3.522 2.753-4.233 2.345-.941 4.79-2.126 7.238-2.24 18.487-.86 36.98-1.648 55.481-2.117 11.857-.3 23.731-.09 35.595.054a57 57 0 0 1 9.753 1.07c4.438.833 6.258 2.847 6.862 7.275.842 6.162 1.19 12.354.082 18.52-1.066 5.937-3.995 8.578-10.004 9.166-1.849.18-3.713.194-5.57.283-2.641.128-2.717.233-2.193 3.277.811.066 1.674.146 2.538.205 1.855.127 3.719.177 5.566.373 7.408.788 9.507 2.64 10.162 10.009.495 5.104.571 10.24.228 15.357-.499 6.596-3.609 9.422-10.143 10.138-3.423.375-6.867.55-10.527.834l.252 4.773c.904.089 1.755.16 2.605.257 3.426.404 6.88.656 10.267 1.276 3.231.59 5.469 2.576 6.018 5.942 1.088 6.676 1.473 13.391.219 20.086-1.048 5.591-4.045 8.412-9.78 8.719-7.337.394-14.688.47-22.035.565-20.19.259-40.38.518-60.57.638-5.216.031-10.436-.425-15.652-.715a22.4 22.4 0 0 1-3.668-.575c-4.525-1.023-6.462-3.047-6.5-7.718-.053-6.454.272-12.911.478-19.365.068-2.122 1.05-3.869 3.03-4.626 2.92-1.121 5.95-1.953 9.486-3.083l.563-4.066c-2.14-.331-4.057-.545-5.937-.936-4.235-.88-6.258-2.95-6.376-7.261-.179-6.54-.028-13.09.036-19.637.02-2.116.97-3.888 2.945-4.679a57 57 0 0 1 7.496-2.328c1.145-.282 2.418-.048 3.98-.048m44.498 26.886v-.361c3.006 0 6.014.073 9.018-.013q18.975-.54 37.945-1.17c3.85-.129 4.805-.875 4.939-4.7.17-4.846-.075-9.708-.159-14.562-.03-1.658-.782-2.612-2.57-2.684-1.676-.068-3.343-.377-5.019-.44-20.993-.78-41.932.383-62.865 1.777q-16.68 1.11-33.377 1.992c-1.774.096-2.039 1-1.95 2.406.344 5.476.702 10.946 1.01 16.421.107 1.895 1.158 2.659 2.918 2.678 7.868.085 15.744.4 23.606.176 8.842-.255 17.67-.993 26.504-1.52m-3.848 17.2-.011.352c-6.008.319-12.016.691-18.03.941q-15.382.639-30.772 1.117c-1.843.053-2.273.911-2.207 2.482.212 5.126.382 10.256.603 15.382.13 3.064.388 3.552 3.583 3.706 7.596.368 15.206.751 22.809.65 15.132-.2 30.259-.767 45.39-1.095 9.469-.205 18.943-.217 28.412-.386 3.548-.064 4.589-.837 4.793-4.285.292-4.929.178-9.883.21-14.826.012-1.662-.765-2.628-2.522-2.769-1.939-.155-3.866-.581-5.804-.613-15.485-.257-30.969-.447-46.454-.656m.038-81.623-.009.412c-5.127.256-10.253.547-15.382.76-10.875.452-21.75.908-32.63 1.244-1.821.056-2.617.56-2.533 2.416.229 5.038.39 10.079.598 15.118.143 3.469.346 3.918 3.783 4.084 7.51.362 15.035.718 22.548.616 14.691-.2 29.376-.763 44.066-1.083 9.912-.217 19.828-.248 29.74-.416 3.677-.062 4.643-.783 4.884-4.472.305-4.664.291-9.357.207-14.036-.053-2.83-.368-3.002-3.272-3.453a31 31 0 0 0-4.219-.46q-23.889-.397-47.781-.73m34.918 70.226-71.115 2.452.699 4.303 70.15-2.374zM71.847 70.004l69.494-3.832q.182-.503.26-1.032-.016-.9-.156-1.79l-70.394.867c.192 1.914.334 3.403.5 4.891q.106.462.294.896z2f:T613,M86.987 89.137c-4.978.235-11.428.551-17.88.834-1.144.05-2.415.254-3.406-.151-.893-.366-1.921-1.399-2.067-2.275-.115-.69.869-2.023 1.64-2.298a17.7 17.7 0 0 1 5.194-.918q19.227-.75 38.46-1.35a21.3 21.3 0 0 1 3.698.25c1.445.208 2.544 1.01 2.609 2.555s-1.004 2.499-2.399 2.76c-1.821.35-3.669.54-5.524.567-6.282.067-12.565.026-20.325.026M153.008 88.199a3.404 3.404 0 0 1-3.32-3.416c.074-2.035 1.458-3.543 3.218-3.509a3.72 3.72 0 0 1 3.509 3.606 3.373 3.373 0 0 1-3.407 3.319M141.657 88.559a3.414 3.414 0 0 1-3.403-3.347c-.019-1.875 1.177-2.952 3.26-2.938 2.153.013 3.504 1.246 3.436 3.136a3.315 3.315 0 0 1-3.293 3.148M128.268 82.723a3.27 3.27 0 0 1 3.137 2.968 2.86 2.86 0 0 1-.907 2.118 2.86 2.86 0 0 1-2.176.758 2.95 2.95 0 0 1-2.801-2.94 2.74 2.74 0 0 1 .749-2.043 2.75 2.75 0 0 1 1.998-.861M87.676 130.021h-19.35q-1.591.05-3.179-.069c-1.452-.156-2.566-.86-2.632-2.465-.06-1.486.95-2.276 2.254-2.539a26 26 0 0 1 4.727-.599q19.49-.294 38.979-.466c1.14-.011 2.427-.064 3.382.422.962.489 2.188 1.612 2.206 2.481.019.879-1.14 2.071-2.079 2.6-.926.522-2.222.51-3.357.517-6.984.041-13.967.02-20.948.02zM151.787 123.145a3.65 3.65 0 0 1 3.615 3.514 3.375 3.375 0 0 1-3.115 3.372 3.38 3.38 0 0 1-3.551-3.2c-.06-1.981 1.311-3.637 3.051-3.686M137.269 126.814c-.026-1.853 1.215-2.999 3.224-2.977 2.127.025 3.489 1.271 3.435 3.146a3.283 3.283 0 0 1-3.26 3.148 3.4 3.4 0 0 1-3.399-3.317M127.531 129.834a2.91 2.91 0 0 1-3.004-2.959 2.8 2.8 0 0 1 .192-1.087 2.802 2.802 0 0 1 2.587-1.784 3.305 3.305 0 0 1 3.067 3.025 2.77 2.77 0 0 1-.828 2.003 2.776 2.776 0 0 1-2.014.80218:[\"$\",\"section\",null,{\"className\":\"\",\"children\":[[\"$\",\"div\",null,{\"className\":\"mx-auto flex flex-col gap-3 items-center text-center mb-10\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"fill\":\"none\",\"viewBox\":\"0 0 246 151\",\"className\":\"w-[96px] sm:w-[246px]\",\"children\":[[\"$\",\"g\",null,{\"fill\":\"#E4D9C8\",\"clipPath\":\"url(#server-racks_svg__a)\",\"children\":[[\"$\",\"path\",null,{\"d\":\"$2e\"}],[\"$\",\"path\",null,{\"d\":\"$2f\"}]]}],\"$L30\",\"$L31\",\"$L32\"]}],\"$L33\",\"$L34\"]}],\"$L35\"]}]\n39:I[605500,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"Image\"]\n36:Tbe9,M155.218 63.963c1.78-1.028 3.043-1.853 4.386-2.505 1.294-.629 1.263-1.422.75-2.582a65 65 0 0 1-2.874-7.132c-1.109-3.639-.267-6.362 2.964-8.265 5.864-3.453 11.911-6.6 17.91-9.822 1.681-.903 3.541-.91 5.042.268 1.988 1.56 4.237 3.085 5.56 5.148 9.987 15.58 19.917 31.202 29.573 46.99 6.188 10.118 11.944 20.506 17.752 30.853a57 57 0 0 1 3.948 8.981c1.498 4.26.664 6.843-2.868 9.58-4.916 3.81-10.104 7.208-15.998 9.331-5.674 2.045-9.426.829-12.94-4.081-1.08-1.51-2.024-3.118-3.031-4.682-1.431-2.223-1.56-2.236-3.933-.261.348.736.71 1.523 1.091 2.301.818 1.67 1.706 3.309 2.461 5.007 3.02 6.809 2.465 9.553-3.588 13.804a94 94 0 0 1-13.186 7.877c-5.961 2.865-9.964 1.586-13.851-3.715-2.036-2.777-3.91-5.672-5.985-8.7-1.337.868-2.558 1.66-4.008 2.605.375.827.739 1.599 1.079 2.385 1.363 3.168 2.872 6.286 4.029 9.529 1.105 3.092.504 6.024-2.137 8.182-5.237 4.281-10.86 7.972-17.285 10.233-5.366 1.888-9.308.703-12.442-4.11-4.009-6.157-7.751-12.485-11.506-18.801-10.32-17.354-20.639-34.71-30.838-52.136-2.634-4.501-4.85-9.25-7.206-13.912a22.3 22.3 0 0 1-1.336-3.465c-1.377-4.43-.592-7.119 3.434-9.488 5.562-3.272 11.317-6.22 17.01-9.268 1.871-1.002 3.875-1.025 5.521.312 2.43 1.968 4.666 4.176 7.413 6.673l3.802-1.546c-.784-2.019-1.556-3.786-2.158-5.61-1.355-4.107-.574-6.894 3.1-9.152 5.575-3.424 11.324-6.57 17.024-9.787 1.843-1.04 3.853-1.105 5.525.211a57 57 0 0 1 5.764 5.328c.817.85 1.251 2.07 2.032 3.422m-1.036 51.979.313-.181c1.503 2.604 2.944 5.245 4.52 7.804a7868 7868 0 0 0 19.986 32.277c2.036 3.269 3.161 3.723 6.54 1.927 4.282-2.276 8.37-4.919 12.531-7.419 1.421-.855 1.872-1.983 1.04-3.568-.779-1.485-1.345-3.084-2.129-4.567-9.82-18.571-21.297-36.122-32.971-53.554a2405 2405 0 0 1-18.413-27.91c-.971-1.488-1.886-1.265-3.059-.485-4.571 3.036-9.129 6.081-13.716 9.086-1.588 1.04-1.724 2.331-.86 3.865 3.86 6.857 7.525 13.835 11.65 20.532 4.641 7.53 9.694 14.806 14.568 22.193m-16.819 5.268-.311.166c-3.28-5.043-6.606-10.06-9.83-15.144a2962 2962 0 0 1-16.352-26.09c-.968-1.57-1.926-1.513-3.254-.671-4.333 2.747-8.69 5.459-13.02 8.213-2.588 1.646-2.882 2.112-1.418 4.956 3.48 6.762 6.953 13.545 10.842 20.078 7.739 13.005 15.794 25.822 23.643 38.762 4.913 8.098 9.659 16.296 14.541 24.412 1.829 3.041 3.019 3.556 6.107 2.009 4.415-2.212 8.648-4.788 12.945-7.231 1.445-.821 1.893-1.977 1.137-3.569-.835-1.757-1.43-3.639-2.371-5.333-7.52-13.539-15.098-27.044-22.659-40.559zm70.707-40.779-.362.198c-2.785-4.312-5.6-8.605-8.349-12.941-5.829-9.193-11.661-18.383-17.392-27.636-.96-1.55-1.794-1.987-3.359-.986-4.249 2.717-8.534 5.377-12.794 8.077-2.932 1.858-3.22 2.259-1.645 5.318 3.442 6.685 6.896 13.38 10.741 19.835 7.518 12.623 15.349 25.06 22.971 37.621 5.143 8.476 10.128 17.047 15.23 25.548 1.892 3.153 3 3.629 6.315 1.993 4.191-2.068 8.249-4.427 12.259-6.839 2.424-1.461 2.415-1.819 1.354-4.56a31 31 0 0 0-1.711-3.883 18099 18099 0 0 0-23.258-41.745m-43.359 65.353-37.682-60.362-3.376 2.757 37.131 59.565zM159.457 69.9l38.066 58.268q.526-.094 1.023-.291a13 13 0 0 0 1.472-1.03l-35.947-60.53c-1.561 1.124-2.78 1.99-3.986 2.879q-.347.322-.628.70337:T638,M150.457 92.578c-2.692-4.194-6.191-9.622-9.662-15.068-.615-.966-1.428-1.964-1.573-3.025-.129-.957.251-2.363.937-2.927.541-.445 2.187-.26 2.811.271a17.7 17.7 0 0 1 3.391 4.039A4854 4854 0 0 1 166.76 108.5a21.3 21.3 0 0 1 1.634 3.328c.542 1.355.397 2.707-.909 3.536s-2.666.381-3.591-.696a32 32 0 0 1-3.252-4.501c-3.199-5.407-6.305-10.869-10.185-17.59M184.28 149.285a3.4 3.4 0 0 1 1.298-4.584c1.799-.952 3.797-.508 4.648 1.033a3.717 3.717 0 0 1-1.369 4.842 3.37 3.37 0 0 1-4.577-1.291M178.294 139.634a3.417 3.417 0 0 1 1.196-4.62c1.614-.953 3.145-.457 4.175 1.355 1.065 1.871.673 3.657-.999 4.543a3.31 3.31 0 0 1-4.372-1.278M176.653 125.122a3.27 3.27 0 0 1-1.002 4.201 2.85 2.85 0 0 1-2.288.273 2.86 2.86 0 0 1-1.744-1.506 2.95 2.95 0 0 1 1.145-3.896 2.76 2.76 0 0 1 3.15.098c.3.224.552.506.739.83M186.448 73.394l-9.544-16.53c-.532-.921-1.097-1.819-1.591-2.756-.721-1.368-.93-2.801.481-3.807 1.576-1.122 2.881-.221 3.899 1.011a32 32 0 0 1 2.794 3.866 6645 6645 0 0 1 18.701 31.457c.85 1.44 1.751 2.946 2.124 4.54a4.12 4.12 0 0 1-.831 3.278c-1.052 1.098-2.52.558-3.536-.47a14 14 0 0 1-2.086-2.716c-3.482-5.951-6.912-11.932-10.36-17.903zM218.587 129.118a3.33 3.33 0 0 1 1.119-4.637c1.726-1.001 3.831-.586 4.695.927a3.713 3.713 0 0 1-1.16 4.722 3.33 3.33 0 0 1-3.748-.054 3.3 3.3 0 0 1-.906-.958M212.767 119.233a3.34 3.34 0 0 1-.409-2.529 3.34 3.34 0 0 1 1.498-2.077c1.601-.985 3.196-.519 4.197 1.232 1.063 1.859.697 3.653-.93 4.565a3.235 3.235 0 0 1-4.356-1.191M206.259 107.429a2.89 2.89 0 0 1 1.472-3.95c1.466-.588 2.78-.347 3.604 1.132a3.167 3.167 0 0 1-1.339 4.267 2.836 2.836 0 0 1-3.737-1.44930:[\"$\",\"g\",null,{\"fill\":\"#E4D9C8\",\"clipPath\":\"url(#server-racks_svg__b)\",\"children\":[[\"$\",\"path\",null,{\"d\":\"$36\"}],[\"$\",\"path\",null,{\"d\":\"$37\"}]]}]\n38:T42c,M153.387 37.918c-.642.435-1.268.644-2.099.39-2.077-.636-4.188-1.16-6.288-1.721-.362-.097-.733-.152-1.24-.254.017.398.018.702.046 1.003q.151.977.186 1.965c-.034 1.143-.887 1.686-1.964 1.291a6.6 6.6 0 0 1-1.13-.59 66 66 0 0 1-9.969-7.292c-.604-.544-1.137-1.133-1.196-1.976.684-1.128 1.694-1.179 2.767-.912 1.184.295 2.352.657 3.669 1.028-.194-1.042-.355-2.004-.558-2.957-.122-.57-.289-1.165.244-1.576.593-.458 1.26-.33 1.87.029 1.309.766 2.609 1.547 3.91 2.326 2.6 1.56 5.208 3.105 7.792 4.69q1.576.952 3.028 2.082c.41.324.634.883.941 1.335zM168.257 2.815c.757.17 1.338.483 1.721 1.263.958 1.95 2.021 3.847 3.05 5.762.177.33.392.638.664 1.078.278-.285.499-.494.699-.72q.608-.78 1.305-1.48c.858-.759 1.837-.509 2.286.547q.232.598.343 1.228a66 66 0 0 1 1.509 12.259c.016.812-.048 1.604-.622 2.224-1.29.273-2.019-.428-2.559-1.393-.596-1.065-1.132-2.164-1.763-3.378-.626.854-1.217 1.63-1.773 2.43-.332.479-.651 1.009-1.315.902-.741-.12-1.103-.694-1.26-1.383-.337-1.48-.658-2.961-.98-4.444-.643-2.962-1.302-5.921-1.915-8.89a31 31 0 0 1-.555-3.632c-.045-.521.21-1.067.329-1.6z31:[\"$\",\"path\",null,{\"fill\":\"#E4D9C8\",\"d\":\"$38\"}]\n32:[\"$\",\"defs\",null,{\"children\":[[\"$\",\"clipPath\",null,{\"id\":\"server-racks_svg__a\",\"children\":[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"M48.644 83.479c0-9.395 7.616-17.012 17.01-17.012h102.878v79.386H48.644z\"}]}],[\"$\",\"clipPath\",null,{\"id\":\"server-racks_svg__b\",\"children\":[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"m185.411 28.395 59.945 103.826-32.271 18.632L153.14 47.026z\"}]}]]}]\n33:[\"$\",\"h2\",null,{\"className\":\"text-h3 md:text-h2 text-balance max-w-[588px]\",\"children\":\"So good, you’ll break things on purpose\"}]\n34:[\"$\",\"p\",null,{\"className\":\"text-body md:text-body-lg max-w-[588px]\",\"children\":\"Ready for modern incident management? Book a call with one of our experts today.\"}]\n35:[\"$\",\"div\",null,{\"className\":\"flex gap-4 flex-col lg:flex-row lg:gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"basis-1/2\",\"children\":[\"$\",\"$L39\",null,{\"src\":{\"src\":\"/_next/static/immutable/media/signup-image.1f5nktjcty_re.png\",\"width\":1176,\"height\":641,\"blurWidth\":8,\"blurHeight\":4,\"blurDataURL\":\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAgAAAAECAYAAACzzX7wAAAAhUlEQVR42g3KSwrCMBQF0OzWiWIRTHFgoUXBQRWDKJRC16JWTfET07wkuJnHtcMDR5SF5Mko4UKmvF/O+Lie82mz4GqXca1yFnmaQJU1uvYOo2/4dC3e+oqXvuD5OEOs5BjNoYK3FtF72ECgGBD7Hr/BIpNTbFUDY74gR7BDJCI45xBCwB+DRGEIc5vtKwAAAABJRU5ErkJggg==\"},\"alt\":\"Signup image\",\"className\":\"w-full h-full object-cover rounded-lg\"}]}],[\"$\",\"div\",null,{\"className\":\"basis-1/2 flex flex-col gap-6 bg-surface-secondary rounded-lg p-6\",\"children\":[[\"$\",\"div\",null,{\"className\":\"grow\",\"children\":[[\"$\",\"h3\",null,{\"className\":\"text-body-emphasis mb-2\",\"children\":\"We’d love to talk to you about\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-2 text-body-serif grow\",\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"All-in-one incident management\"]}],[\"$\",\"li\",\"1\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"Our unmatched speed of deployment\"]}],[\"$\",\"li\",\"2\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"Why we’re loved by users and easily adopted\"]}],[\"$\",\"li\",\"3\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"How we work for the whole organization\"]}]]}]]}],\"$L3a\"]}]]}]\n3b:I[779397,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"RequestADemoButton\"]\n3c:I[379700,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"StartATrialButton\"]\n3a:[\"$\",\"div\",null,{\"className\":\"flex justify-between items-center\",\"children\":[[\"$\",\"div\",null,{\"className\":\"w-full flex gap-4 flex-col sm:flex-row whitespace-nowrap\",\"children\":[\"$undefined\",[\"$\",\"$L3b\",null,{\"analyticsSource\":\"homepage-signup-card\",\"size\":\"lg\",\"children\":\"Get a demo\"}],[\"$\",\"$L3c\",null,{\"href\":\"$undefined\",\"size\":\"lg\",\"theme\":\"tertiary\",\"analyticsSource\":\"homepage-signup-card\",\"children\":\"$undefined\"}]]}],\"$L3d\"]}]\n26:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"meta\",\"1\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}]]\n3e:I[27201,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"IconMark\"]\n29:[[\"$\",\"title\",\"0\",{\"children\":\"The practical guide to incident management\"}],[\"$\",\"meta\",\"1\",{\"name\":\"description\",\"content\":\"This guide respresents our years of collective knowledge and experience, distilled into practical advice that can be adopted across your whole organization.\"}],[\"$\",\"meta\",\"2\",{\"name\":\"keywords\",\"content\":\"incident,incident management,incident response,post mortem,outage,slack incident,incident channel\"}],[\"$\",\"meta\",\"3\",{\"name\":\"slack-app-id\",\"content\":\"A01DEGPUHHC\"}],[\"$\",\"link\",\"4\",{\"rel\":\"canonical\",\"href\":\"https://incident.io/guide\"}],[\"$\",\"meta\",\"5\",{\"property\":\"og:title\",\"content\":\"The practical guide to incident management\"}],[\"$\",\"meta\",\"6\",{\"property\":\"og:description\",\"content\":\"This guide respresents our years of collective knowledge and experience, distilled into practical advice that can be adopted across your whole organization.\"}],[\"$\",\"meta\",\"7\",{\"property\":\"og:image\",\"content\":\"https://incident.io/guide/opengraph-image-s0lnd2.png?opengraph-image.09sch-s82zv5_.png\"}],[\"$\",\"meta\",\"8\",{\"property\":\"og:image:type\",\"content\":\"image/png\"}],[\"$\",\"meta\",\"9\",{\"property\":\"og:image:width\",\"content\":\"3200\"}],[\"$\",\"meta\",\"10\",{\"property\":\"og:image:height\",\"content\":\"1800\"}],[\"$\",\"meta\",\"11\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"12\",{\"name\":\"twitter:site\",\"content\":\"@incident_io\"}],[\"$\",\"meta\",\"13\",{\"name\":\"twitter:creator\",\"content\":\"@incident_io\"}],[\"$\",\"meta\",\"14\",{\"name\":\"twitter:title\",\"content\":\"AI software reliability platform | incident.io\"}],[\"$\",\"meta\",\"15\",{\"name\":\"twitter:description\",\"content\":\"incident.io is a software reliability platform unifying on-call, agentic root cause analysis, incident response, and status pages – helping teams resolve issues faster.\"}],[\"$\",\"meta\",\"16\",{\"name\":\"twitter:image\",\"content\":\"https://incident.io/guide/opengraph-image-s0lnd2.png?opengraph-image.09sch-s82zv5_.png\"}],[\"$\",\"meta\",\"17\",{\"name\":\"twitter:image:type\",\"content\":\"image/png\"}],[\"$\",\"meta\",\"18\",{\"name\":\"twitter:image:width\",\"content\":\"3200\"}],[\"$\",\"meta\",\"19\",{\"name\":\"twitter:image:height\",\"content\":\"1800\"}],[\"$\",\"link\",\"20\",{\"rel\":\"icon\",\"href\":\"/icons/icon-48x48.png\"}],[\"$\",\"link\",\"21\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-48x48.png\",\"sizes\":\"48x48\"}],[\"$\",\"link\",\"22\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-72x72.png\",\"sizes\":\"72x72\"}],[\"$\",\"link\",\"23\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-96x96.png\",\"sizes\":\"96x96\"}],[\"$\",\"link\",\"24\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-144x144.png\",\"sizes\":\"144x144\"}],[\"$\",\"link\",\"25\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-192x192.png\",\"sizes\":\"192x192\"}],[\"$\",\"link\",\"26\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-256x256.png\",\"sizes\":\"256x256\"}],[\"$\",\"link\",\"27\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-384x384.png\",\"sizes\":\"384x384\"}],[\"$\",\"link\",\"28\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-512x512.png\",\"sizes\":\"512x512\"}],[\"$\",\"$L3e\",\"29\",{}]]\n2b:null\n"])</script><script>self.__next_f.push([1,"3f:I[905626,[\"/_next/static/immutable/chunks/34fw4fa9yacb1.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ywa-ik9b2klw.js\",\"/_next/static/immutable/chunks/2juhtpsuvfjup.js\",\"/_next/static/immutable/chunks/1u2fggz2nuu8q.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1zyjretn2rz-u.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\"],\"PBCustomerStoriesClient\"]\n3d:[\"$\",\"div\",null,{\"className\":\"-space-x-1 hidden md:flex\",\"children\":[[[\"$\",\"$L10\",\"Lucy Jennings\",{\"src\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800-jpg\",\"_type\":\"reference\"},\"crop\":{\"_type\":\"sanity.imageCrop\",\"bottom\":0.35513671874999986,\"left\":0.32833007812500015,\"right\":0.23209960937499996,\"top\":0.21847656250000017},\"hotspot\":{\"_type\":\"sanity.imageHotspot\",\"height\":0.42638671874999995,\"width\":0.4395703124999999,\"x\":0.5481152343750001,\"y\":0.43166992187500014}},\"alt\":\"Lucy Jennings\",\"className\":\"size-10 rounded-full border-2 border-surface-secondary\"}],[\"$\",\"$L10\",\"Eryn Carman\",{\"src\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943-jpg\",\"_type\":\"reference\"}},\"alt\":\"Eryn Carman\",\"className\":\"size-10 rounded-full border-2 border-surface-secondary\"}],[\"$\",\"$L10\",\"Rory Malcolm\",{\"src\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-1e715111dcf04d620a13db5d6b70d9a19b74033f-3024x4032-jpg\",\"_type\":\"reference\"}},\"alt\":\"Rory Malcolm\",\"className\":\"size-10 rounded-full border-2 border-surface-secondary\"}]],false]}]\n17:[\"$\",\"$L3f\",null,{\"customers\":[{\"_id\":\"a858b3aa-4914-455f-9a2f-c3073fac2f3f\",\"backgroundImage\":null,\"cardBackground\":\"auto\",\"companyName\":\"Zendesk\",\"companySize\":\"Enterprise\",\"date\":\"2025-04-30\",\"description\":\"With incident.io, Zendesk modernized incident response across 1,200+ engineers and strengthened reliability company-wide.\",\"featuredImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-6be774edb4cee6291bca11e202437495c0391d8e-3840x2160-jpg\",\"_type\":\"reference\"},\"crop\":{\"_type\":\"sanity.imageCrop\",\"bottom\":0.18364845938375352,\"left\":0,\"right\":0.1238417241896759,\"top\":0},\"hotspot\":{\"_type\":\"sanity.imageHotspot\",\"height\":0.6031662665066028,\"width\":0.39709633853541365,\"x\":0.618123030462185,\"y\":0.3015831332533014}},\"industry\":\"SaaS\",\"intervieweeName\":null,\"intervieweePhoto\":null,\"intervieweeTitle\":null,\"isHighlighted\":true,\"isSpotlighted\":false,\"keyQuote\":null,\"logo\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-5cb5e545b803957f26afd35608588aa31e1af82c-800x153-png\",\"_type\":\"reference\"}},\"logoHook\":\"Reduced MTTT by 32%\",\"logoLight\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-0af50295aeeec56476b510225c677e77685b91fb-800x153-png\",\"_type\":\"reference\"}},\"priority\":0,\"productsUsed\":[\"On-call\",\"Response\"],\"shortTitle\":null,\"slug\":\"/customers/zendesk\",\"stats\":[{\"_key\":\"e8e4385813d7\",\"label\":\"hours of annual toil eliminated\",\"value\":\"800+\"},{\"_key\":\"8be9ea8fa98c\",\"label\":\"first-year actualized savings\",\"value\":\" $500k+\"},{\"_key\":\"1bcb6893b3ea\",\"label\":\"reduction in MTTT\",\"value\":\"32% \"}],\"title\":\"How Zendesk ditched 15 years of patchwork tooling, in 10 weeks\",\"useCase\":\"Legacy tool replacement\",\"video\":\"https://vimeo.com/1207827680/dc7a9f18c4\",\"body\":[],\"headings\":[]},{\"_id\":\"imported-customers-100-netflix-md\",\"backgroundImage\":null,\"cardBackground\":null,\"companyName\":\"Netflix\",\"companySize\":\"Enterprise\",\"date\":\"2021-10-01\",\"description\":\"With an intuitive UX and life-changing features like Catalog and Workflows, incident management has been reimagined for the Netflix team.\",\"featuredImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-3262bf16ab3fde67ccb177f0c4210a320741bd49-3286x2153-jpg\",\"_type\":\"reference\"}},\"industry\":\"Media \u0026 Entertainment\",\"intervieweeName\":\"Hank Jacobs\",\"intervieweePhoto\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-9a5400bb5c9fd001eaa5bdc0ce3fee0c1c25fb1b-800x800-jpg\",\"_type\":\"reference\"}},\"intervieweeTitle\":\"Staff Site Reliability Engineer\",\"isHighlighted\":true,\"isSpotlighted\":false,\"keyQuote\":\"We wanted something that had the UX and ease of use that an engineer across Netflix could pick it up, could run with it and didn't need explicit training... even if it's 3AM, it's the first time and it would just feel natural.\",\"logo\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-e0a59c8fcf389cc2702ba0972f968052003cad64-800x216-png\",\"_type\":\"reference\"}},\"logoHook\":\"Decentralized incident ownership org-wide\",\"logoLight\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-e0a59c8fcf389cc2702ba0972f968052003cad64-800x216-png\",\"_type\":\"reference\"}},\"priority\":3,\"productsUsed\":[\"Response\"],\"shortTitle\":null,\"slug\":\"/customers/netflix\",\"stats\":[{\"_key\":\"n8jqqrevwjn\",\"label\":\"internal status pages\",\"value\":\"25+\"}],\"title\":\"With incident.io, Netflix has the incident management platform—and partner—it's always needed\",\"useCase\":\"Coordinating cross-functional response\",\"video\":null,\"body\":[],\"headings\":[]},{\"_id\":\"imported-customers-120-etsy-md\",\"backgroundImage\":null,\"cardBackground\":null,\"companyName\":\"Etsy\",\"companySize\":\"Enterprise\",\"date\":\"2021-02-01\",\"description\":\"Since adopting incident.io, e-commerce titan Etsy has made tangible improvements to the way it manages site outages and similar incidents—ultimately transforming its culture of learning.\",\"featuredImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-a68c200f475ca362ad0fb9305a64d7ab711c0028-1153x922-jpg\",\"_type\":\"reference\"}},\"industry\":\"eCommerce\",\"intervieweeName\":\"Jeremy Tinley\",\"intervieweePhoto\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-adca877019ca1cd47eba9de945256103cd2a09db-500x500-png\",\"_type\":\"reference\"}},\"intervieweeTitle\":\"Principal Systems Architect\",\"isHighlighted\":false,\"isSpotlighted\":null,\"keyQuote\":\"When we did our evaluation process, we gave incident.io a list of features we needed. In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry.'\",\"logo\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-5179b8dd773578c799c3eba9413b10759ce1afc2-422x200-png\",\"_type\":\"reference\"}},\"logoHook\":\"95% of incident lead checklist automated\",\"logoLight\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-fb8a28cea4b2727b4087d247348030d96a04dc95-422x200-png\",\"_type\":\"reference\"}},\"priority\":4,\"productsUsed\":[\"Response\"],\"shortTitle\":null,\"slug\":\"/customers/etsy\",\"stats\":[{\"_key\":\"98brchu0z6m\",\"label\":\"of incident procedure automated via Workflows\",\"value\":\"95%\"}],\"title\":\"How incident.io’s pace of development helped Etsy turn incident response into a superpower\",\"useCase\":\"Replaced manual processes\",\"video\":null,\"body\":[],\"headings\":[]},{\"_id\":\"imported-customers-130-skyscanner-md\",\"backgroundImage\":null,\"cardBackground\":null,\"companyName\":\"Skyscanner\",\"companySize\":\"Mid-Market\",\"date\":\"2025-06-05\",\"description\":\"With incident.io, Skyscanner has made meaningful strides in the quality and efficiency of its incident response, with clearer comms and sensible roles and responsibilities that help cut back on downtime from incidents.\",\"featuredImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-27dffe94d1d2517d64a1eaf65c323ea6b92e00c2-1150x920-jpg\",\"_type\":\"reference\"}},\"industry\":\"Travel\",\"intervieweeName\":\"John Paris\",\"intervieweePhoto\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-b68bb5ea37e547bb52475ff627a9c781fc9c6065-458x458-png\",\"_type\":\"reference\"}},\"intervieweeTitle\":\"Principal Engineer\",\"isHighlighted\":false,\"isSpotlighted\":null,\"keyQuote\":\"One of the unexpected benefits of switching over to incident.io is that we’ve managed to get different groups within our organization to manage incidents. Now teams are empowered to set up incident channels and feel more confident knowing that there’s automation to help guide them the entire way.\",\"logo\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-c882ab1c5383a99799de7b66fc7b6b9fc4b3a525-1234x200-png\",\"_type\":\"reference\"}},\"logoHook\":null,\"logoLight\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-91e158be99823b8430ddb5aaacd61a5b68fb6f48-1230x200-png\",\"_type\":\"reference\"}},\"priority\":50,\"productsUsed\":[\"Response\",\"On-call\"],\"shortTitle\":null,\"slug\":\"/customers/skyscanner\",\"stats\":[{\"_key\":\"2a34b078b58b\",\"label\":\"teams; eng, dev, ops all utilizing the platform\",\"value\":\"Three\"}],\"title\":\"How incident.io helped Skyscanner regain confidence in its incident response processes\",\"useCase\":\"Coordinating cross-functional response\",\"video\":null,\"body\":[],\"headings\":[]},{\"_id\":\"imported-customers-160-vanta-md\",\"backgroundImage\":null,\"cardBackground\":null,\"companyName\":\"Vanta\",\"companySize\":\"Mid-Market\",\"date\":\"2025-05-03\",\"description\":\"By using incident.io, Vanta has reduced time spent on manual processes by hours, while improving the consistency and visibility of their incidents.\",\"featuredImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-b2b90de9db32e9cdb303a378962f4caaf4d5bc1f-800x600-jpg\",\"_type\":\"reference\"}},\"industry\":\"Cybersecurity\",\"intervieweeName\":\"Gus Gonzalez\",\"intervieweePhoto\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-e6a7f33fedd2e2e3787ae74e149d7c5ff28b6e9d-182x182-png\",\"_type\":\"reference\"}},\"intervieweeTitle\":\"Senior Engineering Manager\",\"isHighlighted\":false,\"isSpotlighted\":null,\"keyQuote\":\"incident.io automates many of the manual processes involved in running incidents. Vanta now saves hours as a result of the automations, alerts, and prompts built into incident.io.\",\"logo\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-5558d6cc550dd01867dd5f4973afc69b30a6ddd8-800x196-png\",\"_type\":\"reference\"}},\"logoHook\":\"Hours saved on manual post-mortem work\",\"logoLight\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-e82e8ed93336065c699d76342daedb8e26f2048c-800x196-png\",\"_type\":\"reference\"}},\"priority\":50,\"productsUsed\":[\"Response\",\"On-call\"],\"shortTitle\":null,\"slug\":\"/customers/vanta\",\"stats\":[{\"_key\":\"05951ad47f2a\",\"label\":\"platform unifies cross-team comms \",\"value\":\"One\"}],\"title\":\"With incident.io, Vanta has reduced hours spent on manual processes\",\"useCase\":\"Replaced manual processes\",\"video\":null,\"body\":[],\"headings\":[]},{\"_id\":\"imported-customers-090-intercom-md\",\"backgroundImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-35ee4d93e3080e4273da45ca15c77829dfcbb598-1588x992-jpg\",\"_type\":\"reference\"}},\"cardBackground\":null,\"companyName\":\"Fin\",\"companySize\":\"Mid-Market\",\"date\":\"2024-03-13\",\"description\":\"Intercom migrated hundreds of engineers off PagerDuty and Atlassian Status Page onto incident.io in just a few weeks, consolidating incident management and significantly improving their customer service experience.\",\"featuredImage\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-1cb95109d3975dbc2c0087c30122c2f5b785bc86-627x557-png\",\"_type\":\"reference\"}},\"industry\":\"AI\",\"intervieweeName\":\"Brian Scanlan\",\"intervieweePhoto\":null,\"intervieweeTitle\":\"Senior Principal Engineer\",\"isHighlighted\":true,\"isSpotlighted\":false,\"keyQuote\":null,\"logo\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-c8c09c59ff1b6e5ad6168d1b67830625236bd0fb-263x100-svg\",\"_type\":\"reference\"}},\"logoHook\":\"3 tools → 1 platform\",\"logoLight\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-b3931e31f944f44530cf2f9e5675cad4631fe077-263x100-svg\",\"_type\":\"reference\"}},\"priority\":1,\"productsUsed\":[\"On-call\",\"Response\",\"Status Pages\"],\"shortTitle\":\"How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in weeks\",\"slug\":\"/customers/fin\",\"stats\":[{\"_key\":\"0se8t56b4xc\",\"label\":\"consolidated into 1 platform\",\"value\":\"3 tools\"}],\"title\":\"How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks\",\"useCase\":\"Legacy tool replacement\",\"video\":\"https://player.vimeo.com/video/1078624648\",\"body\":[],\"headings\":[]}],\"title\":\"Built for teams where downtime isn't an option\",\"className\":\"$undefined\",\"autoRotate\":true}]\n"])</script></body></html> |