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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-206/">SRE Weekly Issue #206</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-206/">February 9, 2020</a>
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<a href="https://sreweekly.com/sre-weekly-issue-206/" title="Permalink to SRE Weekly Issue #206" class="email_only">View on sreweekly.com</a>
<div class="sreweekly-sponsor-message" style="border: 1px solid #b0b0b0; padding-left: 1rem; padding-right: 1rem; width: 80%; align: center; margin: 2rem auto 2rem auto;">
<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, VictorOps:</h2>
<p>Host extraordinaire, Benton Rochester, talks with Gene Kim about DevOps and his excellent new book, The Unicorn Project. Don&#8217;t miss this highly-anticipated episode of Ship Happens, the Splunk + VictorOps podcast:</p>
<p><a href="https://go.victorops.com/sreweekly-ship-happens-with-gene-kim">https://go.victorops.com/sreweekly-ship-happens-with-gene-kim</a></p>
</div>
<h2>Articles</h2>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://willgallego.com/2020/02/08/awakening-the-sleeping-mind/" target="_blank">Awakening the Sleeping Mind</a></div>
<div class="sreweekly-description">
<p>All the plans in the world can&#8217;t prepare us for every incident, and yet we can excel during incidents anyway. How?</p>
<p><small>Will Gallego</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://youtu.be/_IqWal_EmBg" target="_blank">Pilot Declares Emergency Because Of Extreme Hypoxia</a></div>
<div class="sreweekly-description">
<p>These pilots&#8217; minds were almost literally sleeping. The air traffic controller gave them a command they could execute in their sleep: Descend and Maintain.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://youtu.be/eHwFkG19D6Y" target="_blank">In Flight Emergency &#8211; Pregnant Pilot Brake Failure!</a></div>
<div class="sreweekly-description">
<p>Along the same lines an incident caused this pilot to nearly forget how to fly, and yet she safely landed the plane with some reassurance by the ATC.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.acolyer.org/2020/01/10/ten-challenges-for-automation/" target="_blank">Ten challenges for making automation a ‘team player’ in joint human-agent activity</a></div>
<div class="sreweekly-description">
<blockquote><p>Today’s choice looks at what it takes for machines to participate productively in collaborations with humans.</p></blockquote>
<p><small>Adrian Colyer — The Morning Paper (summary)</small></p>
<p><small>Klein et al. — IEEE Computer Nov/Dec 2004 (original paper)</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://lorinhochstein.wordpress.com/2020/01/26/rehabilitating-you-cant-manage-what-you-cant-measure/" target="_blank">Rehabilitating &#8220;you can&#8217;t manage what you can&#8217;t measure&#8221;</a></div>
<div class="sreweekly-description">
<blockquote><p>A lot of things that are happening in your organization, your system, are largely invisible. And those things, that work, is keeping things up and running.</p></blockquote>
<p><small>Lorin Hochstein</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://status.heroku.com/incidents/1951" target="_blank">Heroku Incident 1951 followup</a></div>
<div class="sreweekly-description">This followup covers incidents on January 22 and 24.</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://medium.com/@rbranson/why-you-shouldnt-count-production-incidents-38616d8e6329" target="_blank">Stop Counting Production Incidents</a></div>
<div class="sreweekly-description">
<p>Tracking the <em>number</em> of incidents is almost never going to be useful, and is likely to be detrimental.</p>
<p><small>Rick Branson</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.unixdaemon.net/sysadmin/low-hanging-bcp-and-dr-scenarios/" target="_blank">Low hanging BCP and DR scenarios &#8211; UnixDaemon: In search of (a) life</a></div>
<div class="sreweekly-description">
<p>Some good scenarios to think about, including an idea for chaos engineering with humans.</p>
<p><small> Dean Wilson</small></p>
</div>
</div>
<h2>Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://status.chef.io/incidents/tp7m4b2k01tn">Chef Supermarket</a></li>
<li><a href="https://gadgets.ndtv.com/social-networking/news/twitter-global-outage-down-friday-saturday-thousands-unable-to-tweet-2177106">Twitter</a></li>
<li><a href="https://news.softpedia.com/news/windows-search-broken-down-due-to-a-feature-nobody-likes-anyway-529105.shtml">Search in Windows 10</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">Included searching of local content.</li>
</ul>
</li>
<li><a href="https://digistatement.com/buffer-down-not-working-users-cant-login-getting-503-error/">Buffer</a></li>
<li><a href="http://www.pulsetoday.co.uk/news/non-clinical-news/gps-fuming-as-patients-kept-waiting-amid-nationwide-emis-outage/20040105.article">EMIS</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">EMIS is an IT system used by health care services across the UK.</li>
</ul>
</li>
<li><a href="https://www.vimeostatus.com/incidents/p0q0ysdbdbhd">Vimeo</a></li>
<li><a href="https://twitter.com/TMFanSupport/status/1225562370031996930">Ticketmaster</a></li>
<li><a href="https://theathletic.com/1587426/2020/02/07/nfl-game-pass-crashes-for-international-fans-during-final-three-minutes-of-super-bowl/">NFL Game Pass</a></li>
<li><a href="https://twitter.com/MSFT365Status/status/1224336575036870656">Microsoft Teams</a></li>
</ul>
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