761 B
761 B
Incidents: What Is Often Missed & What Can Be Done About That
- 期号: SRE Weekly Issue #214（2020-04-05）
- 作者: John Allspaw — Adaptive Capacity Labs
- 链接: https://www.adaptivecapacitylabs.com/blog/2020/03/30/incidents-what-is-often-missed-what-can-be-done-about-that/
简介
This is a talk that John Allspaw gave for Spotify.
Learning is not the same as fixing
正文
Incidents: What Is Often Missed & What Can Be Done About ThatBy John Allspaw / March 30, 2020 I was invited to give a talk at the Spotify office in New York last month on the topic of learning from incidents. Here is the first slide, which I hope to be the BLUF (“bottom line, up front”) of the talk… Here is the video recording of the talk…