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The VOID Newsletter, September 2025
- 期号: SRE Weekly Issue #494（2025-09-14）
- 作者: Courtney Nash
- 链接: https://www.thevoid.community/newsletter
简介
Speaking of The VOID, the first bit of the September issue of the VOID Newsletter stood out to me:
Back in June, Salesforce had what appeared to be a pretty painful Heroku outage. About a month later, tech blogger Gergely Orosz posted about the incident on BlueSky. I’m bringing this up now because I’ve had over a month to chew on his commentary and I’m still mad about it. As someone who deals in reading public incident reports as a primary feature of my work, I find nothing more infuriating than people arm chair quarterbacking other organizations’ incidents and presuming they actually have any idea_ what really happened_.
As it happens, I also commented on the similarity of Salesforce’s incident to a Datadog incident from the past in issue 482.
I’m with Courtney Nash: we really have to be careful how we opine on public incident write-ups. Not only is it important to avoid blame and hindsight bias, but we also need to be careful not to disincentivize companies from posting public incident write-ups. I highly recommend clicking through to read Courtney’s full analysis.
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