239 lines
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Lex's Meme Backup Storage Repository </a>
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a.k.a Lex Neva finally has a blog </div>
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<h1>Software engineering responses to COVID-19 — My take on REA’s Webinar</h1>
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<small><a href="https://www.lexneva.name/blog/2020/07/05/software-engineering-responses-to-covid-19-my-take-on-reas-webinar/">July 5, 2020</a> | By lex | Filed in: <a href="https://www.lexneva.name/blog/category/sre/" rel="category tag">SRE</a>. </small>
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<p>Last week, the Resilience Engineering Association held a webinar, <a href="_wp_link_placeholder" data-wplink-edit="true"><em>Software engineering responses to COVID-19</em></a>. Here they use Software Engineering to differentiate from all the other fields they cover under the umbrella of Resilience Engineering.</p>
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<p>The webinar panelists were John Allspaw, Nora Jones, and Dr. Richard Cook, with the venerable Laura Maguire moderating. I really enjoyed the webinar, and I look forward to the recording being posted.</p>
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<p>Until then, here are some choice bits that I hastily jotted down as I listened. These aren’t direct quotes, because I’m not that good at shorthand, but I tried to at least get the gist of what they said. <strong>These are not word-for-word quotes</strong>. I’m going to enclose everything below in brackets just to avoid any possible confusion.</p>
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<p class="wp-block-paragraph">The panel discussed the tendency for companies to institute code freezes in reaction to COVID-19.</p>
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<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p>[A change freeze is something c-levels <em>imagine</em> they can do, but it’s not real. Changes still happen, exceptions are made. It’s an illusion of control.]</p><cite>Dr. Richard Cook</cite></blockquote>
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<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p>[Code freezes are incompatible with making changes to “fix” incidents. Also, code freezes are ripe for confirmation bias. How do we know if it works?]</p><cite>John Allspaw</cite></blockquote>
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<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p>[Deploys build up during a code freeze, and meanwhile deployment muscles have atrophied, which often leads to incidents after the freeze is lifted.]</p><cite>Nora Jones</cite></blockquote>
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<p class="wp-block-paragraph">There was also a great discussion of adaptive capacity and which companies or kinds of companies are reacting well to the pandemic (and why).</p>
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<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p>[The companies that survive won’t be the ones that are good at planning. Rather, it will be the ones that can react quickly and adapt to changes.]</p><cite>Dr. Richard Cook</cite></blockquote>
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<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"><p>[If I were a CTO now, I would be paying attention to how peopel are getting things done in <em>spite</em> of what I’m saying they should do. I’d be paying attention to how they’re adapting.] </p><cite>John Allspaw</cite></blockquote>
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<p class="wp-block-paragraph">That’s all that I managed to scribble down, although there was a ton more that I didn’t capture, especially from Nora Jones and Laura Maguire. I found myself wishing that Laura were on the panel itself, although she did a wonderful job of leading the discussion and adding her own color to what the panelists said.</p>
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<p class="wp-block-paragraph">All told: well worth the listen.</p>
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