39 lines
215 KiB
HTML
39 lines
215 KiB
HTML
<!DOCTYPE html><html data-dpl-id="dpl_BBRoCePwqZvFD5t2NWjeL4RH9mwm" lang="en" data-scroll-behavior="smooth" class="geist_mono_54069fc3-module__PcBEcq__variable kalam_48bfd9a2-module__JSifUG__variable stkbureausans_1e54e897-module__zxjcxa__variable stkbureauserif_2525014a-module__zkXytW__variable stkbureauserifdeferred_742a2474-module__ukGqna__variable pixelify_sans_81b7d097-module__1Rm0Lq__variable scroll-smooth"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" as="image" imageSrcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" imageSizes="100vw"/><link rel="stylesheet" href="/_next/static/immutable/chunks/1wus27ic5fsbj.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/immutable/chunks/0ok2xz0peykn3.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/immutable/chunks/3_pcvzakx73f_.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/immutable/chunks/1f8tzf816i32j.js"/><script src="/_next/static/immutable/chunks/17il0mq9qt26b.js" async=""></script><script src="/_next/static/immutable/chunks/07v142o5owpy6.js" async=""></script><script src="/_next/static/immutable/chunks/1eat_vqbhn7ur.js" async=""></script><script src="/_next/static/immutable/chunks/16wtr1pupryzq.js" async=""></script><script src="/_next/static/immutable/chunks/turbopack-1yl6v3yt8k5c5.js" async=""></script><script src="/_next/static/immutable/chunks/0esgme6slw2os.js" async=""></script><script src="/_next/static/immutable/chunks/0-l0sxraekmer.js" async=""></script><script src="/_next/static/immutable/chunks/1vj2-813oq6tg.js" async=""></script><script src="/_next/static/immutable/chunks/1vvlruwewhgbt.js" async=""></script><script src="/_next/static/immutable/chunks/27fxx2z424byj.js" async=""></script><script src="/_next/static/immutable/chunks/3c4tjp_3gm_rj.js" async=""></script><script src="/_next/static/immutable/chunks/3toyqodzjr-9d.js" async=""></script><script src="/_next/static/immutable/chunks/2hdxyct5upc3z.js" async=""></script><script src="/_next/static/immutable/chunks/1ah2s79s4e7mm.js" async=""></script><script src="/_next/static/immutable/chunks/24dbkag80ciqd.js" async=""></script><script src="/_next/static/immutable/chunks/34-yxyyt1i1n8.js" async=""></script><script src="/_next/static/immutable/chunks/1zi8qxi1p_fsn.js" async=""></script><script src="/_next/static/immutable/chunks/2eophjajue3_e.js" async=""></script><script src="/_next/static/immutable/chunks/3d48p4uv87yqq.js" async=""></script><script src="/_next/static/immutable/chunks/2y03n43y-fjfs.js" async=""></script><script src="/_next/static/immutable/chunks/1nvovya2z75sk.js" async=""></script><script src="/_next/static/immutable/chunks/1my_9vnng6gxj.js" async=""></script><script src="/_next/static/immutable/chunks/1mcb8cvy5_n5b.js" async=""></script><script src="/_next/static/immutable/chunks/0v4j5g1ppvtg_.js" async=""></script><script src="/_next/static/immutable/chunks/3qz9rwp_7jbnb.js" async=""></script><script src="/_next/static/immutable/chunks/1wpznbhwql3dd.js" async=""></script><script src="/_next/static/immutable/chunks/132szer1wwfxa.js" async=""></script><script src="/_next/static/immutable/chunks/2_frah5pspzdw.js" async=""></script><script src="/_next/static/immutable/chunks/22kzrv2brzg57.js" async=""></script><script src="/_next/static/immutable/chunks/20izjjpsu0ag8.js" async=""></script><link rel="preload" href="https://embeds.iubenda.com/widgets/9d001c02-6db6-11ee-8bfc-5ad8d8c564c0.js" as="script"/><meta name="next-size-adjust" content=""/><meta http-equiv="x-ua-compatible" content="ie=edge"/><link rel="alternate" type="application/rss+xml" title="Blog" href="https://incident.io/blog.xml"/><link rel="alternate" type="application/rss+xml" title="Changelog" href="https://incident.io/changelog.xml"/><link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"/><link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"/><title>Fixing a Formula 1 car in under eight minutes | incident.io</title><meta name="description" content="Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid..."/><meta name="keywords" content="incident,incident management,incident response,post mortem,outage,slack incident,incident channel"/><meta name="slack-app-id" content="A01DEGPUHHC"/><link rel="canonical" href="https://incident.io/hubs/learning-from-other-fields/learning-from-incidents-in-formula-1"/><meta property="og:title" content="Fixing a Formula 1 car in under eight minutes | incident.io"/><meta property="og:description" content="Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid..."/><meta property="og:image" content="https://incident.io/socialcard/blog/learning-from-incidents-in-formula-1?1733523776000"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="628"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:site" content="@incident_io"/><meta name="twitter:creator" content="@incident_io"/><meta name="twitter:title" content="Fixing a Formula 1 car in under eight minutes"/><meta name="twitter:description" content="Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid..."/><meta name="twitter:image" content="https://incident.io/socialcard/blog/learning-from-incidents-in-formula-1?1733523776000"/><meta name="twitter:image:width" content="1200"/><meta name="twitter:image:height" content="628"/><link rel="icon" href="/icons/icon-48x48.png"/><link rel="apple-touch-icon" href="/icons/icon-48x48.png" sizes="48x48"/><link rel="apple-touch-icon" href="/icons/icon-72x72.png" sizes="72x72"/><link rel="apple-touch-icon" href="/icons/icon-96x96.png" sizes="96x96"/><link rel="apple-touch-icon" href="/icons/icon-144x144.png" sizes="144x144"/><link rel="apple-touch-icon" href="/icons/icon-192x192.png" sizes="192x192"/><link rel="apple-touch-icon" href="/icons/icon-256x256.png" sizes="256x256"/><link rel="apple-touch-icon" href="/icons/icon-384x384.png" sizes="384x384"/><link rel="apple-touch-icon" href="/icons/icon-512x512.png" sizes="512x512"/><script src="/_next/static/immutable/chunks/0c0hxoamwjsbw.js" noModule=""></script></head><body><div hidden=""><!--$--><!--/$--></div><script type="application/ld+json" id="organization-jsonld-Organization">{"@context":"https://schema.org","@type":"Organization","name":"incident.io","url":"https://incident.io","logo":"https://incident.io/icons/icon-512x512.png","sameAs":["https://x.com/incident_io","https://www.linkedin.com/company/incident-io","https://www.youtube.com/@incident-io","https://bsky.app/profile/incident.io"]}</script><!--$--><!--/$--><script type="application/ld+json" id="article-jsonld-BlogPosting">{"@context":"https://schema.org","@type":"BlogPosting","headline":"Fixing a Formula 1 car in under eight minutes","url":"https://incident.io/blog/learning-from-incidents-in-formula-1","author":[{"@type":"Person","name":"Chris Evans"}],"datePublished":"2021-07-28T00:00:00.000Z","dateModified":"2021-07-28T00:00:00.000Z","image":["https://cdn.sanity.io/images/oqy5aexb/production/6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png?w=2000&fit=max&auto=format"],"publisher":{"@type":"Organization","name":"incident.io","url":"https://incident.io"},"description":"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid..."}</script><nav class="h-20 sticky top-0 w-full z-[100]"><div class="lg:hidden fixed top-0 bg-white text-slate-900 overflow-y-auto overscroll-contain left-0 w-full h-[100dvh] flex flex-col z-[100] pb-6 transition-transform duration-200 ease-out translate-x-full pointer-events-none"><div class="bg-white"><div class="h-20 mx-auto" data-mobile-menu-open="false"><div class="relative flex justify-between h-full z-[99]"><div class="max-w-[1512px] mx-auto px-5 flex-1 flex items-center justify-between"><div class="flex-shrink-0 flex items-center relative transition z-[1]"><a class="transition hover:opacity-80 relative top-[-8px]" href="/"><span class="sr-only">incident.io</span><div class="w-[130px] h-[32px]"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 dark:opacity-0 [[data-mobile-menu-open=true]_&]:opacity-100"><g clip-path="url(#workmark__black_svg__a)"><g clip-path="url(#workmark__black_svg__b)"><path fill="#F25533" fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path fill="#000" d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g></g><defs><clipPath id="workmark__black_svg__a"><path fill="#fff" d="M0 0h1000v248H0z"></path></clipPath><clipPath id="workmark__black_svg__b"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 opacity-0 dark:opacity-100 [[data-mobile-menu-open=true]_&]:opacity-0"><g fill="#fff" clip-path="url(#workmark__fullwhite_svg__a)"><path fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g><defs><clipPath id="workmark__fullwhite_svg__a"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg></div></a><div class="border border-stroke-primary bg-white rounded-lg shadow-lg p-1 flex flex-col gap-1 absolute top-full mt-2 left-0 z-50 w-[250px] transition-opacity duration-200 opacity-0 pointer-events-none"><div class="p-2 pt-1 text-body-xs-emphasis border-b border-stroke-primary">Brand Assets</div><div class="flex flex-col gap-1 text-body-xs text-content-secondary"><a href="/brand/resources/incidentio-brand-pngs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.127 0 .25.05.34.141l4.318 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.399.3h6.4c.049 0 .095.02.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6a1.3 1.3 0 0 1 1.3-1.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.3" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M1.966 11.9V8.99h1.147q.332 0 .564.127.234.126.355.348.124.222.124.512t-.125.511a.86.86 0 0 1-.362.345 1.2 1.2 0 0 1-.571.124h-.732v-.493h.632a.6.6 0 0 0 .293-.061.4.4 0 0 0 .173-.172.54.54 0 0 0 .059-.254q0-.145-.059-.253a.4.4 0 0 0-.173-.17.63.63 0 0 0-.295-.06H2.58V11.9zm5.023-2.91v2.91h-.531l-1.266-1.831H5.17V11.9h-.615V8.99h.54l1.255 1.83h.026V8.99zm2.437.941a.6.6 0 0 0-.084-.183.567.567 0 0 0-.308-.223.8.8 0 0 0-.217-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.262.322 1.3 1.3 0 0 0-.094.515q0 .303.093.517.091.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.72-.18a1.25 1.25 0 0 1-.482-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.104-.279.29-.472.186-.194.433-.294t.536-.1q.246 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .PNG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand/resources/incidentio-brand-svgs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.128 0 .251.05.342.141l4.317 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.4.3h6.4q.076.002.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6A1.3 1.3 0 0 1 4.4.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.299" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M3.584 9.828a.36.36 0 0 0-.146-.267.58.58 0 0 0-.35-.096.7.7 0 0 0-.255.043.36.36 0 0 0-.16.115.28.28 0 0 0-.053.168.24.24 0 0 0 .032.136.34.34 0 0 0 .101.1.8.8 0 0 0 .148.073q.084.03.179.051l.261.063q.19.042.35.114.16.07.275.174a.73.73 0 0 1 .248.567.8.8 0 0 1-.137.463.87.87 0 0 1-.386.303q-.252.106-.607.106-.353 0-.613-.108a.9.9 0 0 1-.407-.32.96.96 0 0 1-.152-.526h.596a.45.45 0 0 0 .083.244q.075.096.2.146.127.049.286.049a.7.7 0 0 0 .271-.046.4.4 0 0 0 .18-.126.3.3 0 0 0 .065-.186q0-.098-.058-.165a.44.44 0 0 0-.168-.114 2 2 0 0 0-.269-.085l-.316-.08a1.3 1.3 0 0 1-.581-.28.65.65 0 0 1-.212-.512.76.76 0 0 1 .14-.462.95.95 0 0 1 .394-.308q.25-.11.568-.11.324 0 .566.11a.9.9 0 0 1 .378.308q.135.197.139.458zm1.569-.837.703 2.21h.027l.704-2.21h.682L6.266 11.9h-.792L4.47 8.99zm4.231.94a.6.6 0 0 0-.083-.183.566.566 0 0 0-.308-.223.8.8 0 0 0-.218-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.261.322 1.3 1.3 0 0 0-.094.515q0 .303.092.517.093.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.719-.18a1.25 1.25 0 0 1-.483-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.105-.279.29-.472.186-.194.433-.294.248-.1.536-.1.247 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .SVG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/downloads/incidentio-brand-guidelines.pdf?v=20260826" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-4 text-alarmalade-500"><path fill="currentColor" d="m16.487 6.427-3.914-3.914A1.74 1.74 0 0 0 11.336 2H5.75A2.75 2.75 0 0 0 3 4.75v10.5A2.75 2.75 0 0 0 5.75 18h8.5A2.75 2.75 0 0 0 17 15.25V7.664c0-.467-.182-.907-.513-1.237M6.75 7h2a.75.75 0 0 1 0 1.5h-2a.75.75 0 0 1 0-1.5m6.5 7.5h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m0-3h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m2.182-4H12.5c-.55 0-1-.45-1-1V3.579l.013-.005 3.922 3.921z"></path></svg><div class="grow">Download Brand Guidelines</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 21" class="shrink-0 size-4 text-content-primary"><path fill="currentColor" d="M14.25 3.5h-8.5A2.75 2.75 0 0 0 3 6.25v6.568c0 1.336 1.616 2.006 2.56 1.06L10.44 9H7.75a.75.75 0 0 1 0-1.5h4.5a.75.75 0 0 1 .75.75v4.5a.75.75 0 0 1-1.5 0V10.06L6.622 14.94c-.945.945-.276 2.56 1.06 2.56h6.568A2.75 2.75 0 0 0 17 14.75v-8.5a2.75 2.75 0 0 0-2.75-2.75"></path></svg><div class="grow">Visit brand center</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a></div></div></div><nav aria-label="Main" data-orientation="horizontal" dir="ltr" class="hidden flex-1 lg:flex items-stretch justify-center h-full grow absolute inset-x-0"><div style="position:relative"><ul data-orientation="horizontal" class="h-full flex items-stretch justify-center gap-0" dir="ltr"><li><button id="radix-_R_il5fiv5ubsraivb_-trigger-products" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Products</button></li><li><button id="radix-_R_il5fiv5ubsraivb_-trigger-solutions" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Solutions</button></li><li><button id="radix-_R_il5fiv5ubsraivb_-trigger-resources" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Resources</button></li><li><button id="radix-_R_il5fiv5ubsraivb_-trigger-customers" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Customers</button></li><li><a class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full" data-radix-collection-item="" href="/pricing">Pricing</a></li><li><a class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full" data-radix-collection-item="" href="/careers">Careers</a></li></ul></div></nav></div><div class="absolute inset-y-0 right-5 flex lg:hidden items-center lg:static lg:inset-auto lg:ml-6 lg:pr-0"><div class="relative h-10"><button class="inline-flex items-center justify-center p-2 -mr-2 rounded-md text-gray-500 hover:text-gray-600 hover:bg-gray-100 focus:outline-none focus:ring-2 focus:ring-inset focus:ring-indigo-500 h-10 dark:text-white"><span class="sr-only">Open main menu</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" aria-hidden="true" data-slot="icon" class="block h-6 w-6"><path stroke-linecap="round" stroke-linejoin="round" d="M3.75 6.75h16.5M3.75 12h16.5m-16.5 5.25h16.5"></path></svg></button></div></div></div></div></div><div class="grow relative"><div class="w-full px-4 pt-4 absolute transition ease-in-out duration-250 transform translate-x-full"><ul class="flex flex-col gap-2 text-body-emphasis grow mb-20"><li class=""><button class="w-full text-left py-2.5 flex items-center gap-4"><div class="p-4 rounded-md flex items-center justify-center text-alarmalade-500 bg-surface-secondary group-hover:bg-surface-tertiary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-5"><path fill="currentColor" d="M9.165 11.667c1.074 0 1.944.87 1.944 1.944v2.222c0 1.074-.87 1.944-1.944 1.944h-3.89a1.945 1.945 0 0 1-1.944-1.944v-2.222c0-1.073.87-1.944 1.944-1.944zm7.777-7.223c1.074 0 1.945.87 1.945 1.945v7.222c0 1.074-.87 1.945-1.945 1.945h-2.221a1.945 1.945 0 0 1-1.946-1.945V6.39c0-1.074.872-1.945 1.946-1.945zM8.61 2.223c1.074 0 1.945.87 1.945 1.944v3.889c0 1.073-.87 1.944-1.945 1.944H3.054a1.944 1.944 0 0 1-1.945-1.944V4.167c0-1.074.87-1.944 1.945-1.944z"></path></svg></div><div class="grow">Products</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-[25px] text-content-tertiary"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></button></li><li class=""><button class="w-full text-left py-2.5 flex items-center gap-4"><div class="p-4 rounded-md flex items-center justify-center text-alarmalade-500 bg-surface-secondary group-hover:bg-surface-tertiary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-5"><path fill="currentColor" d="M10 2c-4.411 0-8 3.589-8 8s3.589 8 8 8 8-3.589 8-8-3.589-8-8-8m3.947 5.641c-1.859 1.382-3.435 3.29-4.683 5.669a.75.75 0 0 1-1.331-.005c-.575-1.117-1.218-2.025-1.965-2.776a.75.75 0 1 1 1.064-1.058 11.6 11.6 0 0 1 1.563 1.972c1.239-2.045 2.734-3.726 4.458-5.007a.75.75 0 0 1 .894 1.205"></path></svg></div><div class="grow">Solutions</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-[25px] text-content-tertiary"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></button></li><li class=""><button class="w-full text-left py-2.5 flex items-center gap-4"><div class="p-4 rounded-md flex items-center justify-center text-alarmalade-500 bg-surface-secondary group-hover:bg-surface-tertiary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-5"><path fill="currentColor" d="M3.146 3.76c.411-.314.933-.416 1.431-.278l4.719 1.303v11.303l-5.59-1.543A1.646 1.646 0 0 1 2.5 12.963V5.064c0-.516.236-.992.646-1.305m12.277-.278a1.63 1.63 0 0 1 1.43.277c.412.313.647.789.647 1.305v7.898c0 .736-.495 1.387-1.204 1.582l-5.593 1.543V4.785z"></path></svg></div><div class="grow">Resources</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-[25px] text-content-tertiary"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></button></li><li class=""><button class="w-full text-left py-2.5 flex items-center gap-4"><div class="p-4 rounded-md flex items-center justify-center text-alarmalade-500 bg-surface-secondary group-hover:bg-surface-tertiary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-5"><path fill="currentColor" d="M12.914 3A4.62 4.62 0 0 0 9.75 4.306 4.64 4.64 0 0 0 6.572 3C4.042 3.015 1.99 5.084 2 7.609c0 5.253 5.306 8.429 6.932 9.278a1.77 1.77 0 0 0 1.635 0c1.626-.848 6.933-4.024 6.933-9.275.009-2.528-2.042-4.597-4.586-4.612"></path></svg></div><div class="grow">Customers</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-[25px] text-content-tertiary"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></button></li><li class=""><button class="w-full text-left py-2.5 flex items-center gap-4"><div class="p-4 rounded-md flex items-center justify-center text-alarmalade-500 bg-surface-secondary group-hover:bg-surface-tertiary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-5"><path fill="currentColor" d="M16.916 10.663q-.031 0-.062-.002a.75.75 0 0 1-.687-.808 1.25 1.25 0 0 0-.362-.986l-5.792-5.794A.26.26 0 0 0 9.836 3H4.957A.75.75 0 0 1 3.5 2.75v-.5a.75.75 0 0 1 .75-.75h5.586c.461 0 .911.187 1.237.513l5.793 5.793c.571.572.862 1.362.796 2.167a.75.75 0 0 1-.746.689z"></path><path fill="currentColor" d="M15.366 10.806 9.573 5.013A1.76 1.76 0 0 0 8.336 4.5H2.75a.75.75 0 0 0-.75.75v5.586c0 .467.182.907.513 1.237l5.793 5.793a2.74 2.74 0 0 0 1.944.804 2.74 2.74 0 0 0 1.944-.804l3.172-3.172c.52-.519.806-1.209.806-1.944s-.286-1.425-.806-1.944M6.25 10C5.561 10 5 9.439 5 8.75S5.561 7.5 6.25 7.5s1.25.561 1.25 1.25S6.939 10 6.25 10"></path></svg></div><div class="grow">Pricing</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-[25px] text-content-tertiary"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></button></li><li class=""><button class="w-full text-left py-2.5 flex items-center gap-4"><div class="p-4 rounded-md flex items-center justify-center text-alarmalade-500 bg-surface-secondary group-hover:bg-surface-tertiary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 21 20" class="shrink-0 size-5"><path fill="currentColor" d="M10.664 10.75a2.75 2.75 0 1 0 0-5.5 2.75 2.75 0 0 0 0 5.5M15.304 15.482a4.775 4.775 0 0 0-4.64-3.732c-2.216 0-4.168 1.57-4.64 3.732-.19.864.348 1.749 1.224 2.013a11.8 11.8 0 0 0 6.832 0c.876-.265 1.413-1.15 1.224-2.014M5.914 6.5a2.25 2.25 0 1 0 0-4.5 2.25 2.25 0 0 0 0 4.5M7.682 11.022A4.23 4.23 0 0 1 6.414 8c0-.166.03-.323.049-.484-.132-.007-.262-.015-.406-.019l-.143-.003a4.33 4.33 0 0 0-4.2 3.263c-.224.881.33 1.81 1.236 2.072a9.6 9.6 0 0 0 2.394.404 6.3 6.3 0 0 1 2.338-2.21M15.414 6.5a2.25 2.25 0 1 0 0-4.5 2.25 2.25 0 0 0 0 4.5M13.646 11.022A4.23 4.23 0 0 0 14.914 8c0-.166-.03-.323-.049-.484.132-.007.262-.015.406-.019l.143-.003a4.33 4.33 0 0 1 4.2 3.263c.224.881-.33 1.81-1.236 2.072a9.6 9.6 0 0 1-2.394.404 6.3 6.3 0 0 0-2.338-2.21"></path></svg></div><div class="grow">Careers</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-[25px] text-content-tertiary"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></button></li></ul><div class="ml-auto flex flex-col lg:flex-row gap-2 lg:gap-2 flex-shrink-0 transition duration-500 text-gray-600"><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer bg-alarmalade-500 text-content-invert hover:bg-alarmalade-600 active:bg-alarmalade-700 text-body-sm-emphasis h-[38px] px-4 py-2 transition-all duration-500 opacity-100 pointer-events-auto" id="nav-bar-request-a-demo" href="/demo">Get a demo</a><a href="https://app.incident.io/login" target="_blank" class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-sm-emphasis h-[38px] px-4 py-2">Login</a></div></div></div></div><div class="relative h-full transition-[background-color,backdrop-filter,transform] duration-300 ease-[cubic-bezier(0.2,0,0,1)] z-10 backdrop-blur-md bg-white/80" style="view-transition-name:navigation"><div class="h-20 mx-auto" data-mobile-menu-open="false"><div class="relative flex justify-between h-full z-[99]"><div class="max-w-[1512px] mx-auto px-5 flex-1 flex items-center justify-between"><div class="flex-shrink-0 flex items-center relative transition z-[1]"><a class="transition hover:opacity-80 relative top-[-8px]" href="/"><span class="sr-only">incident.io</span><div class="w-[130px] h-[32px]"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 dark:opacity-0 [[data-mobile-menu-open=true]_&]:opacity-100"><g clip-path="url(#workmark__black_svg__a)"><g clip-path="url(#workmark__black_svg__b)"><path fill="#F25533" fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path fill="#000" d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g></g><defs><clipPath id="workmark__black_svg__a"><path fill="#fff" d="M0 0h1000v248H0z"></path></clipPath><clipPath id="workmark__black_svg__b"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 1000 248" class="h-8 w-auto absolute inset-0 opacity-0 dark:opacity-100 [[data-mobile-menu-open=true]_&]:opacity-0"><g fill="#fff" clip-path="url(#workmark__fullwhite_svg__a)"><path fill-rule="evenodd" d="M48.803 140.978v23.429C20.788 157.71 0 133.023 0 103.594 0 86.626 7.168 73.165 18.131 59.96 27.222 49.01 49.67 20.01 56.735 4.009c1.716-3.885 6.09-3.735 7.976-1.647 6.033 6.677 13.47 21.26 15.902 37.802.496 3.37.7 6.123.862 8.309.348 4.691.502 6.777 2.93 6.777 3.816 0 6.313-5.795 6.861-11.776.352-3.833 4.148-5.115 6.765-3.833 12.59 6.17 25.437 35.537 28.543 49.949.974 4.52 1.609 9.19 1.609 14.004 0 29.363-20.695 54.006-48.616 60.768v-23.384zm15.289-9.338c9.845 0 17.826-7.567 17.826-16.901 0-14.888-10.959-25.526-16.42-28.76-.369-.218-.553-.328-1.055-.314-.367.01-.91.24-1.172.498-.358.351-.453.752-.643 1.552-.968 4.078-4.015 6.986-7.222 10.045-4.42 4.217-9.141 8.723-9.141 16.979 0 9.334 7.981 16.901 17.827 16.901" clip-rule="evenodd"></path><path d="M158.057 138.153c-13.535 0-23.788 4.919-29.325 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.347-42.427M262.641 246.373c20.097 0 37.527-10.454 46.346-26.44l-26.864-15.372c-3.281 7.173-10.869 11.477-19.892 11.477-13.329 0-23.172-9.632-23.172-23.775s9.843-23.775 23.172-23.775c9.023 0 16.406 4.303 19.892 11.477l26.864-15.577c-8.819-15.782-26.454-26.235-46.346-26.235-31.169 0-54.342 23.571-54.342 54.11s23.173 54.11 54.342 54.11M332.645 132.005c10.047 0 18.456-8.404 18.456-18.448 0-10.042-8.409-18.446-18.456-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.38 111.498h30.76v-102.48h-30.76zM440.871 100.031v50.625c-6.767-7.788-16.815-12.503-30.555-12.503-26.863 0-49.01 23.571-49.01 54.11s22.147 54.11 49.01 54.11c13.74 0 23.788-4.714 30.555-12.503v9.634h30.76V100.031zm-24.402 117.238c-14.15 0-24.403-9.634-24.403-25.006s10.253-25.005 24.403-25.005 24.402 9.633 24.402 25.005-10.253 25.006-24.402 25.006M517.576 204.561h72.799q1.23-5.841 1.23-12.298c0-30.949-22.147-54.11-52.086-54.11-32.401 0-54.548 23.571-54.548 54.11s21.736 54.11 56.803 54.11c19.482 0 34.656-7.174 44.705-21.111l-24.609-14.143c-4.101 4.509-11.278 7.789-19.686 7.789-11.278 0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 54.11m0-29.925c-13.329 0-23.582-9.633-23.582-24.185 0-14.553 10.253-24.185 23.582-24.185s23.583 9.632 23.583 24.185-10.253 24.185-23.583 24.185M48.804 243.508h30.76v-78.701s-30.76 5.525-30.76 34.995z"></path></g><defs><clipPath id="workmark__fullwhite_svg__a"><path fill="#fff" d="M0 .91h1000v246.18H0z"></path></clipPath></defs></svg></div></a><div class="border border-stroke-primary bg-white rounded-lg shadow-lg p-1 flex flex-col gap-1 absolute top-full mt-2 left-0 z-50 w-[250px] transition-opacity duration-200 opacity-0 pointer-events-none"><div class="p-2 pt-1 text-body-xs-emphasis border-b border-stroke-primary">Brand Assets</div><div class="flex flex-col gap-1 text-body-xs text-content-secondary"><a href="/brand/resources/incidentio-brand-pngs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.127 0 .25.05.34.141l4.318 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.399.3h6.4c.049 0 .095.02.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6a1.3 1.3 0 0 1 1.3-1.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.3" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M1.966 11.9V8.99h1.147q.332 0 .564.127.234.126.355.348.124.222.124.512t-.125.511a.86.86 0 0 1-.362.345 1.2 1.2 0 0 1-.571.124h-.732v-.493h.632a.6.6 0 0 0 .293-.061.4.4 0 0 0 .173-.172.54.54 0 0 0 .059-.254q0-.145-.059-.253a.4.4 0 0 0-.173-.17.63.63 0 0 0-.295-.06H2.58V11.9zm5.023-2.91v2.91h-.531l-1.266-1.831H5.17V11.9h-.615V8.99h.54l1.255 1.83h.026V8.99zm2.437.941a.6.6 0 0 0-.084-.183.567.567 0 0 0-.308-.223.8.8 0 0 0-.217-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.262.322 1.3 1.3 0 0 0-.094.515q0 .303.093.517.091.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.72-.18a1.25 1.25 0 0 1-.482-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.104-.279.29-.472.186-.194.433-.294t.536-.1q.246 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .PNG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand/resources/incidentio-brand-svgs.zip" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 16 16" class="shrink-0 size-4 text-content-primary"><path fill="#fff" d="M2.8 1.6A1.6 1.6 0 0 1 4.4 0h6.4c.128 0 .251.05.342.141l4.317 4.318c.09.09.141.213.141.341v9.6A1.6 1.6 0 0 1 14 16H4.4a1.6 1.6 0 0 1-1.6-1.6z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M4.4.3h6.4q.076.002.13.054l4.317 4.317c.034.034.053.08.053.129v9.6a1.3 1.3 0 0 1-1.3 1.3H4.4a1.3 1.3 0 0 1-1.3-1.3V1.6A1.3 1.3 0 0 1 4.4.3Z"></path><path stroke="#161618" stroke-opacity="0.08" stroke-width="0.6" d="M10.8.2v3a1.6 1.6 0 0 0 1.6 1.6h3"></path><rect width="11.4" height="6.6" x="0.299" y="7.1" fill="#F25533" rx="0.8"></rect><path fill="#fff" d="M3.584 9.828a.36.36 0 0 0-.146-.267.58.58 0 0 0-.35-.096.7.7 0 0 0-.255.043.36.36 0 0 0-.16.115.28.28 0 0 0-.053.168.24.24 0 0 0 .032.136.34.34 0 0 0 .101.1.8.8 0 0 0 .148.073q.084.03.179.051l.261.063q.19.042.35.114.16.07.275.174a.73.73 0 0 1 .248.567.8.8 0 0 1-.137.463.87.87 0 0 1-.386.303q-.252.106-.607.106-.353 0-.613-.108a.9.9 0 0 1-.407-.32.96.96 0 0 1-.152-.526h.596a.45.45 0 0 0 .083.244q.075.096.2.146.127.049.286.049a.7.7 0 0 0 .271-.046.4.4 0 0 0 .18-.126.3.3 0 0 0 .065-.186q0-.098-.058-.165a.44.44 0 0 0-.168-.114 2 2 0 0 0-.269-.085l-.316-.08a1.3 1.3 0 0 1-.581-.28.65.65 0 0 1-.212-.512.76.76 0 0 1 .14-.462.95.95 0 0 1 .394-.308q.25-.11.568-.11.324 0 .566.11a.9.9 0 0 1 .378.308q.135.197.139.458zm1.569-.837.703 2.21h.027l.704-2.21h.682L6.266 11.9h-.792L4.47 8.99zm4.231.94a.6.6 0 0 0-.083-.183.566.566 0 0 0-.308-.223.8.8 0 0 0-.218-.03.7.7 0 0 0-.392.111.73.73 0 0 0-.261.322 1.3 1.3 0 0 0-.094.515q0 .303.092.517.093.213.261.325.17.11.4.11a.8.8 0 0 0 .356-.073.53.53 0 0 0 .227-.212.63.63 0 0 0 .08-.322l.125.018h-.75v-.463h1.217v.367q0 .383-.162.659a1.1 1.1 0 0 1-.446.423 1.4 1.4 0 0 1-.65.148q-.41 0-.719-.18a1.25 1.25 0 0 1-.483-.516 1.7 1.7 0 0 1-.172-.796q0-.354.102-.63.105-.279.29-.472.186-.194.433-.294.248-.1.536-.1.247 0 .46.072.213.07.378.201a1.1 1.1 0 0 1 .406.706z"></path></svg><div class="grow">Download .SVG logos</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/downloads/incidentio-brand-guidelines.pdf?v=20260826" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-4 text-alarmalade-500"><path fill="currentColor" d="m16.487 6.427-3.914-3.914A1.74 1.74 0 0 0 11.336 2H5.75A2.75 2.75 0 0 0 3 4.75v10.5A2.75 2.75 0 0 0 5.75 18h8.5A2.75 2.75 0 0 0 17 15.25V7.664c0-.467-.182-.907-.513-1.237M6.75 7h2a.75.75 0 0 1 0 1.5h-2a.75.75 0 0 1 0-1.5m6.5 7.5h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m0-3h-6.5a.75.75 0 0 1 0-1.5h6.5a.75.75 0 0 1 0 1.5m2.182-4H12.5c-.55 0-1-.45-1-1V3.579l.013-.005 3.922 3.921z"></path></svg><div class="grow">Download Brand Guidelines</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a><a href="/brand" class="p-2 flex gap-2 items-center group rounded hover:bg-surface-secondary transition"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 21" class="shrink-0 size-4 text-content-primary"><path fill="currentColor" d="M14.25 3.5h-8.5A2.75 2.75 0 0 0 3 6.25v6.568c0 1.336 1.616 2.006 2.56 1.06L10.44 9H7.75a.75.75 0 0 1 0-1.5h4.5a.75.75 0 0 1 .75.75v4.5a.75.75 0 0 1-1.5 0V10.06L6.622 14.94c-.945.945-.276 2.56 1.06 2.56h6.568A2.75 2.75 0 0 0 17 14.75v-8.5a2.75 2.75 0 0 0-2.75-2.75"></path></svg><div class="grow">Visit brand center</div><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 25 26" class="shrink-0 size-4"><path fill="currentColor" fill-rule="evenodd" d="M10.274 7.024a.937.937 0 0 1 1.325 0l5.313 5.313a.94.94 0 0 1 0 1.325l-5.313 5.312a.937.937 0 0 1-1.325-1.325l4.65-4.65-4.65-4.65a.937.937 0 0 1 0-1.325" clip-rule="evenodd"></path></svg></a></div></div></div><nav aria-label="Main" data-orientation="horizontal" dir="ltr" class="hidden flex-1 lg:flex items-stretch justify-center h-full grow absolute inset-x-0"><div style="position:relative"><ul data-orientation="horizontal" class="h-full flex items-stretch justify-center gap-0" dir="ltr"><li><button id="radix-_R_4p5fiv5ubsraivb_-trigger-products" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Products</button></li><li><button id="radix-_R_4p5fiv5ubsraivb_-trigger-solutions" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Solutions</button></li><li><button id="radix-_R_4p5fiv5ubsraivb_-trigger-resources" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Resources</button></li><li><button id="radix-_R_4p5fiv5ubsraivb_-trigger-customers" data-state="closed" aria-expanded="false" class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full group" data-radix-collection-item="">Customers</button></li><li><a class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full" data-radix-collection-item="" href="/pricing">Pricing</a></li><li><a class="relative font-medium border-transparent inline-flex items-center leading-none whitespace-nowrap transition-colors outline-0 dark:text-white focus-visible:text-orange-600 hover:text-orange-600 data-[state=open]:text-orange-600 text-gray-900 px-3 py-2 h-full" data-radix-collection-item="" href="/careers">Careers</a></li></ul></div></nav><div class="h-full hidden lg:flex flex-shrink-0 items-center relative z-[1]"><div class="ml-auto flex flex-col lg:flex-row gap-2 lg:gap-2 flex-shrink-0 transition duration-500 text-gray-600"><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer bg-alarmalade-500 text-content-invert hover:bg-alarmalade-600 active:bg-alarmalade-700 text-body-sm-emphasis h-[38px] px-4 py-2 transition-all duration-500 opacity-100 pointer-events-auto" id="nav-bar-request-a-demo" href="/demo">Get a demo</a><a href="https://app.incident.io/login" target="_blank" class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-sm-emphasis h-[38px] px-4 py-2">Login</a></div></div></div><div class="absolute inset-y-0 right-5 flex lg:hidden items-center lg:static lg:inset-auto lg:ml-6 lg:pr-0"><div class="relative h-10"><button class="inline-flex items-center justify-center p-2 -mr-2 rounded-md text-gray-500 hover:text-gray-600 hover:bg-gray-100 focus:outline-none focus:ring-2 focus:ring-inset focus:ring-indigo-500 h-10 dark:text-white"><span class="sr-only">Open main menu</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" aria-hidden="true" data-slot="icon" class="block h-6 w-6"><path stroke-linecap="round" stroke-linejoin="round" d="M3.75 6.75h16.5M3.75 12h16.5m-16.5 5.25h16.5"></path></svg></button></div></div></div></div></div><div style="top:0" class="fixed inset-0 bg-black/25 backdrop-blur-sm h-screen transition-opacity delay-100 pointer-events-none opacity-0"></div></nav><div class="relative mx-auto max-w-[1192px] max-xl:px-4 flex flex-col gap-12 md:gap-20 lg:pt-20"><section class="pb-10 md:pb-20 flex flex-col lg:flex-row gap-4 relative border-b border-stroke-primary" style="view-transition-name:none"><div class="max-w-[388px] pr-6 flex flex-col gap-6 grow lg:sticky-sidebar"><div class="flex flex-col gap-3"><button class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-sm-emphasis h-[38px] px-4 py-2 self-start"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" fill="none" class="transition ease-in-out inline-block rotate-180 size-4"><path d="M12.8 8.59965H3.00002C2.66882 8.59965 2.40002 8.33085 2.40002 7.99965C2.40002 7.66845 2.66882 7.39965 3.00002 7.39965H12.8C13.1312 7.39965 13.4 7.66845 13.4 7.99965C13.4 8.33085 13.1312 8.59965 12.8 8.59965Z" fill="currentColor"></path><path d="M9.60002 11.9996C9.53122 11.9996 9.46082 11.9876 9.39202 11.9628C9.08082 11.8476 8.92242 11.5028 9.03682 11.1924C9.66242 9.49645 10.7328 8.53005 11.5816 8.00045C10.7328 7.47085 9.66322 6.50445 9.03682 4.80845C8.92162 4.49725 9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg><div class="hidden md:flex absolute whitespace-nowrap items-center gap-2 top-0 text-xs text-white px-3 py-2 bg-surface-invert rounded-lg pointer-events-none translate-y-[-40px] transition opacity-0 group-hover/button:opacity-100">All posts<kbd class="flex items-center justify-center uppercase hs-5 text-[10px] px-1 rounded border border-stroke-invert text-content-secondary-invert">Esc</kbd></div></button></div><div class="flex flex-col gap-8 max-lg:hidden"><ul class="flex flex-col text-body-sm"><li class="flex flex-col gap-3 relative group"><a class="block flex items-center transition text-pretty py-2 hover:text-alarmalade-500" href="#content-top">Fixing a Formula 1 car in under eight minutes</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#assembling-a-team-in-seconds">Assembling a team in seconds</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#procedures-under-pressure">Procedures under pressure</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#self-organization-and-communication">Self organization and communication</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#adaptability-in-response">Adaptability in response</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#assembling-the-bigger-picture">Assembling the bigger picture</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#empathetic-communication">Empathetic communication</a></li><li class="flex flex-col gap-3 relative group"><a class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#high-frequency-comms">High frequency comms</a></li></ul></div></div><div class="lg:max-w-[788px] grow flex flex-col gap-4 lg:gap-10" id="content-top"><div class="flex flex-col gap-4"><div class="flex flex-col gap-2"><h1 class="text-h3 text-balance">Fixing a Formula 1 car in under eight minutes</h1></div><div class="flex flex-col gap-2 md:flex-row justify-between mt-auto"><div class="flex items-center gap-2"><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"></div><a class="text-body-sm-emphasis leading-[1.1] w-min sm:w-auto transition hover:text-alarmalade-500" href="/blog/author/chris">Chris Evans</a></span></div><div class="text-body-sm text-content-secondary">July 28, 2021<span> — <!-- -->7 min read</span></div></div></div><div class="relative"><span class="relative overflow-hidden block align-top transition-opacity opacity-0 w-full rounded-lg"><img alt="" width="2400" height="1350" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent;view-transition-name:blog-learning-from-incidents-in-formula-1" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=60&q=75 60w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=64&q=75 64w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=96&q=75 96w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 128w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 256w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=384&q=75 384w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="prose prose-orange text-body max-w-none mb-6"><p class="">Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid.</p><p class="">You're faced with a decision: take your car back to the garage and face a significant penalty, or attempt to fix the car from the grid faster than you’ve ever done it before, knowing that failure will likely mean withdrawing.</p><p class="">This is the situation the Red Bull racing team faced in the Hungary 2020 Grand Prix, and what happens next is a glowing example of effective incident response.</p><p class="">What’s more, and unlike many of the incidents we face on a daily basis, this one can be <a href="https://www.youtube.com/watch?v=IGwm1QmwN9s" target="_blank" rel="noopener noreferrer" class="">watched back</a> in glorious HD, and it’s well worth 8 minutes of your time.</p><p class=""></p><figure class=""><span class="relative overflow-hidden block align-top"><img alt="" data-zoom-src="https://cdn.sanity.io/images/oqy5aexb/production/2058d12a26a1a0a5b96b3eb5d4516ca8831a3e1b-2540x1334.png?q=85&auto=format" loading="lazy" width="2540" height="1334" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" src="https://cdn.sanity.io/images/oqy5aexb/production/2058d12a26a1a0a5b96b3eb5d4516ca8831a3e1b-2540x1334.png?w=2000&q=80&fit=max&auto=format"/></span></figure><h3 id="assembling-a-team-in-seconds" class=""><a class="heading-link" href="#assembling-a-team-in-seconds"><span class="icon icon-link"></span></a>Assembling a team in seconds</h3><p class="">One of the common patterns we see in incidents is the formation of ephemeral teams, where people who don’t regularly work together find themselves in an environment with new faces, unfamiliar challenges, and higher than usual pressure.</p><p class="">In the Red Bull incident, the driver is involved and first on the scene. Alongside a host of automated telemetry, he reports what happened, and what he’s seeing on the ground. On the other end of the line, the Sporting Director is back at the pits and immediately assumes overall responsibility. In the seconds that follow the driver and director establish a common understanding of the problem and the decision is made to fix the car from the starting grid. The mechanics in the garage are briefed and the team is sent to assemble on the grid.</p><p class="">At this stage, we’re about one minute in and we have someone leading, an understanding of the situation, and a team forming at the grid where this incident will be managed.</p><h3 id="procedures-under-pressure" class=""><a class="heading-link" href="#procedures-under-pressure"><span class="icon icon-link"></span></a>Procedures under pressure</h3><p class="">It’s common to find yourself outside your comfort zone during an incident. Whether it’s dealing with a system in a degraded state, or following a process you’ve never followed before, incidents have a tendency to throw surprises your way.</p><p class="">With 20 minutes to race start, the team is attempting to fix the broken car – not from the garage as normal – but from the starting grid, surrounded by other cars and people. This is unfamiliar territory where they’re required to ferry the tools and parts they need between two separate locations. There appears to be some ambiguity in what’s required and where it's needed, so the director steps in to clear things up:</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 🧑🏼🚒 "Who is on garage?" </p>
|
||
<p> 🧑🏼🔧 "I’m on garage. I’m on my way [with parts]" </p>
|
||
</div></div></div><p class="">By clarifying responsibilities, everyone in the incident knows who to go to for what. Shortly after, the lead reminds everyone involved that they have standard procedures for this — providing a gentle nudge — whilst also remaining empathetic to the pressures of the folks dealing the issue.</p><div><div class="rawhtml"><div class="!my-16 max-w-xl mx-auto pl-6 text-gray-900 text-2xl border-l-2 border-orange-600 sm:text-3xl">
|
||
<svg class="w-8 h-6 text-orange-600" viewBox="0 0 35 28" fill="none" xmlns="http://www.w3.org/2000/svg">
|
||
<path d="M25.983 17.068h5.608V28H19.605V15.617c0-4.834 1.356-8.626 4.069-11.378C26.459 1.413 30.234 0 35 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Zm-19.605 0h5.608V28H0V15.617C0 10.784 1.356 6.992 4.069 4.24 6.854 1.413 10.629 0 15.395 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Z" fill="currentColor"></path>
|
||
</svg>
|
||
<p class="!mt-4"> We have procedures for requesting things back and forwards. I think most of those are being followed, but just in case it’s getting confused... </p>
|
||
</div></div></div><p class="">What’s great here is that the lead doesn’t throw procedures at the responders. There’s no sense of “you’re not doing it right” or “you’re not following the book”. They simply remind people of the process so they can use it in the incident, and then jump in to relieve pressure on the situation. We can see the impact this has in the remainder of the incident when we observe the change in communication style:</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 👩🏻🔧 "Copy, we’ve got the [list of parts] on their way" </p>
|
||
<p> 🧑🏼🔧 "We’ve got [the part] now… so that’s going on" </p>
|
||
</div></div></div><h3 id="self-organization-and-communication" class=""><a class="heading-link" href="#self-organization-and-communication"><span class="icon icon-link"></span></a>Self organization and communication</h3><p class="">We can't expect a lead to be responsible for every action that needs to take place in an incident. Everyone has a finite breadth and depth of knowledge, and we want to draw on the relative expertise from everyone involved to get things back on track. We want people to communicate what they're doing so everyone has the fullest possible picture of the incident, which we see in the Red Bull incident with freqeunt “heads-up” messages like this.</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 🧍♂️ "I’ve told Iggy from the FIA what we’re doing" </p>
|
||
</div></div></div><p class="">Another good pattern in self-organization is the communicating intent with the option for others to object. In this scenario that might look like: "Unless there's good reason not to, I'm going to let the FIA know what's going on here". Which option is entirely context dependent, but if there's doubt as to whether an activity is the right one, biasing to communication before action is usually a safe bet.</p><h3 id="adaptability-in-response" class=""><a class="heading-link" href="#adaptability-in-response"><span class="icon icon-link"></span></a>Adaptability in response</h3><p class="">Midway through the Red Bull incident, the lead and chief mechanic discuss how long the fix is likely to take, both demonstrating with a shared understanding of the deadlines they’re up against.</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 🧑🏼🚒 "What’s the ETA?" </p>
|
||
<p> 🧑🏼🔧 "Probably longer than what we’ve got, but we’ll give it a go" </p>
|
||
<p> 🧑🏼🚒 "We’d have to have done it faster than we’ve ever done it" </p>
|
||
</div></div></div><p class="">This is a lovely example of resilience and adaptability in incidents! The team is working in an unfamiliar place, with time pressures greater than they’ve ever managed, and with a high degree of uncertainty, and yet they remain calm and focused on resolving the problem.</p><h3 id="assembling-the-bigger-picture" class=""><a class="heading-link" href="#assembling-the-bigger-picture"><span class="icon icon-link"></span></a>Assembling the bigger picture</h3><p class="">With 17 minutes to the race start, a lot has happened. People are self-assembling around the problem and picking up actions in their respective areas. The right things are most likely happening, but it’s the lead’s role to join the dots and <em>make sure</em> this is the case. Aggregation of the available information is crucial in good decision making, and we see the following request from the lead.</p><div><div class="rawhtml"><div class="!my-16 max-w-xl mx-auto pl-6 text-gray-900 text-2xl border-l-2 border-orange-600 sm:text-3xl">
|
||
<svg class="w-8 h-6 text-orange-600" viewBox="0 0 35 28" fill="none" xmlns="http://www.w3.org/2000/svg">
|
||
<path d="M25.983 17.068h5.608V28H19.605V15.617c0-4.834 1.356-8.626 4.069-11.378C26.459 1.413 30.234 0 35 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Zm-19.605 0h5.608V28H0V15.617C0 10.784 1.356 6.992 4.069 4.24 6.854 1.413 10.629 0 15.395 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Z" fill="currentColor"></path>
|
||
</svg>
|
||
<p class="!mt-4"> Let’s focus on getting some information to me. I need to know how long those bits will take to change </p>
|
||
</div></div></div><p class="">Soon after we see a brief discussion between the lead and the engineer which helps them develop a shared understanding of the deadlines they’re working towards. Note here that the lead does not put the deadline on the team; it’s something they establish together:</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 🧑🏼🚒 "At what point do we abandon this so we can comfortably get the car off the grid? Do we need 4 minutes to get the car off the grid?" </p>
|
||
<p> 🧑🏼🔧 "Yeah about that" </p>
|
||
<p> 🧑🏼🚒 "Then you know your deadline" </p>
|
||
</div></div></div><h3 id="empathetic-communication" class=""><a class="heading-link" href="#empathetic-communication"><span class="icon icon-link"></span></a>Empathetic communication</h3><p class="">Many of us will have found ourselves in incidents, deep in focus, and being distracted by someone asking for a status update. It’s not an unreasonable situation; incidents are founded on communication and information flow, so update requests are to be expected. So what’s the solution? Asking empathetically, in a way that acknowledges you’re aware of what they’re dealing with. At 14 minutes to the race, we see a perfect of example of this where the lead is looking for a progress update from the team.</p><div><div class="rawhtml"><div class="!my-16 max-w-xl mx-auto pl-6 text-gray-900 text-2xl border-l-2 border-orange-600 sm:text-3xl">
|
||
<svg class="w-8 h-6 text-orange-600" viewBox="0 0 35 28" fill="none" xmlns="http://www.w3.org/2000/svg">
|
||
<path d="M25.983 17.068h5.608V28H19.605V15.617c0-4.834 1.356-8.626 4.069-11.378C26.459 1.413 30.234 0 35 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Zm-19.605 0h5.608V28H0V15.617C0 10.784 1.356 6.992 4.069 4.24 6.854 1.413 10.629 0 15.395 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Z" fill="currentColor"></path>
|
||
</svg>
|
||
<p class="!mt-4"> I need to know your ETA on having that car repaired… have you got the presence of mind to be able to talk to me? </p>
|
||
</div></div></div><h3 id="high-frequency-comms" class=""><a class="heading-link" href="#high-frequency-comms"><span class="icon icon-link"></span></a>High frequency comms</h3><p class="">In the final minutes of the incident, we see a flurry of activity from the people involved in the incident. It’s not uncommon for incidents to have pinch points, and increasing the frequency and detail of comms to keep everyone aligned can help to avoid complications.</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 🧑🏼🔧 "Wheel on lads, wheel on" </p>
|
||
<p> 🧑🏼🚒 "30 seconds until wheels need to be fully fitted" </p>
|
||
<p> 🧑🏼🔧 "Still over 20 seconds, plenty of time" </p>
|
||
<p> 🧑🏼🚒 "Can I confirm, all four wheels are fitted?" </p>
|
||
</div></div></div><p class="">The lead wants the team to be fully aware of the time pressures, and the engineer wants the mechanics to remain calm whilst finalising the fixes. The overall status is clear to all involved.</p><p class="">In just under 18 minutes, Red Bull took a car from a state of disrepair, through to full race readiness, having fixed it on the starting grid faster than they’d ever done it before. At the end of the race the car placed 2nd overall.</p><div><div class="rawhtml"><div class="relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight">
|
||
<p> 🏎 "I want to say thank you to the mechanics. They saved the day, you guys are legends." </p>
|
||
</div></div></div><p class="">Incident response we can all aspire to!</p></div><div class="flex justify-between"><div class="flex gap-3"></div><div class="flex gap-6"><button title="Bluesky" class="relative"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 576 512" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M407.8 294.7c-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3M288 227.1c-26.1-50.7-97.1-145.2-163.1-191.8C61.6-9.4 37.5-1.7 21.6 5.5 3.3 13.8 0 41.9 0 58.4S9.1 194 15 213.9c19.5 65.7 89.1 87.9 153.2 80.7 3.3-.5 6.6-.9 10-1.4-3.3.5-6.6 1-10 1.4-93.9 14-177.3 48.2-67.9 169.9C220.6 589.1 265.1 437.8 288 361.1c22.9 76.7 49.2 222.5 185.6 103.4 102.4-103.4 28.1-156-65.8-169.9-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3 64.1 7.1 133.6-15.1 153.2-80.7C566.9 194 576 75 576 58.4s-3.3-44.7-21.6-52.9c-15.8-7.1-40-14.9-103.2 29.8C385.1 81.9 314.1 176.4 288 227.1"></path></svg></button><button title="LinkedIn" class="relative"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M0 1.43C0 .648.664 0 1.484 0h17.032C19.336 0 20 .64 20 1.43v17.14c0 .782-.664 1.43-1.484 1.43H1.484C.664 20 0 19.36 0 18.57z"></path><path fill="#fff" d="M6.078 16.734v-9H3.086v9zM4.586 6.5c1.04 0 1.688-.687 1.688-1.555-.016-.883-.649-1.554-1.664-1.554-1.024 0-1.696.672-1.696 1.562 0 .86.649 1.555 1.656 1.555h.016zm3.149 10.234h2.992V11.72c0-.274.023-.547.101-.735.211-.53.703-1.093 1.532-1.093 1.085 0 1.515.828 1.515 2.03v4.821h3v-5.156c0-2.766-1.476-4.063-3.437-4.063a2.98 2.98 0 0 0-2.72 1.524h.017V7.734h-3c.039.844 0 9 0 9"></path></svg></button><button title="X" class="relative"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M15.751.729h3.067l-6.7 7.766L20 19.062h-6.172l-4.833-6.409-5.531 6.41H.394l7.167-8.307L0 .729h6.328l4.37 5.858zm-1.076 16.472h1.7L5.404 2.493H3.58z"></path></svg></button><button title="Reddit" class="relative"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256H37.1c-13.7 0-20.5-16.5-10.9-26.2L75 437C28.7 390.7 0 326.7 0 256m349.6-102.4c23.6 0 42.7-19.1 42.7-42.7s-19.1-42.7-42.7-42.7c-20.6 0-37.8 14.6-41.8 34-34.5 3.7-61.4 33-61.4 68.4v.2c-37.5 1.6-71.8 12.3-99 29.1-10.1-7.8-22.8-12.5-36.5-12.5-33 0-59.8 26.8-59.8 59.8 0 24 14.1 44.6 34.4 54.1 2 69.4 77.6 125.2 170.6 125.2s168.7-55.9 170.6-125.3c20.2-9.6 34.1-30.2 34.1-54 0-33-26.8-59.8-59.8-59.8-13.7 0-26.3 4.6-36.4 12.4-27.4-17-62.1-27.7-100-29.1v-.2c0-25.4 18.9-46.5 43.4-49.9 4.4 18.8 21.3 32.8 41.5 32.8zm-172.5 93.3c16.7 0 29.5 17.6 28.5 39.3s-13.5 29.6-30.3 29.6-31.4-8.8-30.4-30.5S160.3 247 177 247zm190.1 38.3c1 21.7-13.7 30.5-30.4 30.5s-29.3-7.9-30.3-29.6 11.8-39.3 28.5-39.3 31.2 16.6 32.1 38.3zm-48.1 56.7c-10.3 24.6-34.6 41.9-63 41.9s-52.7-17.3-63-41.9c-1.2-2.9.8-6.2 3.9-6.5 18.4-1.9 38.3-2.9 59.1-2.9s40.7 1 59.1 2.9c3.1.3 5.1 3.6 3.9 6.5"></path></svg></button></div></div><div class="p-8 bg-white border border-stroke-primary rounded-lg flex flex-col gap-4 flame-background lg:flex-row"><div class="flex-1 flex flex-col gap-4 justify-between flex-grow items-center lg:w-1/2"><div class="flex gap-4 items-center"><span class="relative overflow-hidden block align-top w-25 h-25 rounded-full object-cover ring-1 ring-inset ring-black/10"><img alt="Picture of Chris Evans" loading="lazy" width="250" height="250" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397.jpg%3Fw%3D250%26h%3D250%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397.jpg%3Fw%3D250%26h%3D250%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397.jpg%3Fw%3D250%26h%3D250%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=640&q=75"/></span><div class="text-pretty"><div class="text-content-primary text-body-emphasis">Chris Evans</div><div class="text-alarmalade-600 text-body-xs">Co-Founder & Field CTO</div></div></div><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] border border-stroke-primary hover:border-stroke-hover text-content-primary dark:text-white text-body-emphasis h-[41px] px-4 py-2 max-sm:w-full" href="/blog/author/chris">View more<!-- --> <span class="hidden sm:inline">from <!-- -->Chris</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" fill="none" class="transition ease-in-out inline-block size-5 group-hover/button:translate-x-1"><path d="M12.8 8.59965H3.00002C2.66882 8.59965 2.40002 8.33085 2.40002 7.99965C2.40002 7.66845 2.66882 7.39965 3.00002 7.39965H12.8C13.1312 7.39965 13.4 7.66845 13.4 7.99965C13.4 8.33085 13.1312 8.59965 12.8 8.59965Z" fill="currentColor"></path><path d="M9.60002 11.9996C9.53122 11.9996 9.46082 11.9876 9.39202 11.9628C9.08082 11.8476 8.92242 11.5028 9.03682 11.1924C9.66242 9.49645 10.7328 8.53005 11.5816 8.00045C10.7328 7.47085 9.66322 6.50445 9.03682 4.80845C8.92162 4.49725 9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg></a></div><div class="flex-1 flex items-center text-slate-800"><p class="">I'm one of the co-founders, and Field CTO here at incident.io.</p></div></div></div></section><section class="flex flex-col gap-6"><div class="flex flex-col md:flex-row justify-between gap-4"><h2 class="text-h3">More from Learning from other fields</h2><a class="relative gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-emphasis h-[41px] px-4 py-2 hidden md:block" href="/blog">View all<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" fill="none" class="transition ease-in-out inline-block size-5 group-hover/button:translate-x-1"><path d="M12.8 8.59965H3.00002C2.66882 8.59965 2.40002 8.33085 2.40002 7.99965C2.40002 7.66845 2.66882 7.39965 3.00002 7.39965H12.8C13.1312 7.39965 13.4 7.66845 13.4 7.99965C13.4 8.33085 13.1312 8.59965 12.8 8.59965Z" fill="currentColor"></path><path d="M9.60002 11.9996C9.53122 11.9996 9.46082 11.9876 9.39202 11.9628C9.08082 11.8476 8.92242 11.5028 9.03682 11.1924C9.66242 9.49645 10.7328 8.53005 11.5816 8.00045C10.7328 7.47085 9.66322 6.50445 9.03682 4.80845C8.92162 4.49725 9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg></a></div><div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-8 md:gap-4"><a id="a66ab727-3766-4d71-81e9-bbf5c8a2d4a2" class="group flex flex-col" href="/blog/the-flight-plan-that-brought-uk-airspace-to-its-knees"><div class="bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video"><span class="block align-top w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [&_img]:transition-all [&_img]:rounded-lg group-hover:[&_img]:rounded"><img alt="The flight plan that brought UK airspace to its knees" loading="lazy" width="2400" height="1350" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F48eac63fd18765f9a40994b0aae77ea8e772e61d-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F48eac63fd18765f9a40994b0aae77ea8e772e61d-2400x1350.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div><div class="max-w-[546px] grow flex flex-col gap-2"><h3 class="text-h4 text-pretty">The flight plan that brought UK airspace to its knees</h3><p class="text-body-sm line-clamp-2">On August 28, 2023, a software bug in the UK air traffic control system caused six hours of chaos, reducing air traffic capacity and forcing manual operations. It's a great story of failure, resilience and communications in complex systems.</p><div class="flex flex-wrap items-center gap-x-4 gap-y-1"><div class="flex items-center gap-2 flex-wrap"><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"><span class="relative overflow-hidden block align-top"><img alt="Chris Evans" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397.jpg%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=128&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397.jpg%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397.jpg%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=256&q=75"/></span></div><span class="text-body-sm-emphasis leading-[1.1]">Chris Evans</span></span></div><div class="text-body-sm text-content-secondary">December 5, 2024</div></div></div></a></div><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-emphasis h-[41px] px-4 py-2 md:hidden" href="/blog">View all<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" fill="none" class="transition ease-in-out inline-block size-5 group-hover/button:translate-x-1"><path d="M12.8 8.59965H3.00002C2.66882 8.59965 2.40002 8.33085 2.40002 7.99965C2.40002 7.66845 2.66882 7.39965 3.00002 7.39965H12.8C13.1312 7.39965 13.4 7.66845 13.4 7.99965C13.4 8.33085 13.1312 8.59965 12.8 8.59965Z" fill="currentColor"></path><path d="M9.60002 11.9996C9.53122 11.9996 9.46082 11.9876 9.39202 11.9628C9.08082 11.8476 8.92242 11.5028 9.03682 11.1924C9.66242 9.49645 10.7328 8.53005 11.5816 8.00045C10.7328 7.47085 9.66322 6.50445 9.03682 4.80845C8.92162 4.49725 9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg></a></section><hr class="h-px w-full border-stroke-primary dark:border-stroke-invert max-w-[1192px] mx-auto"/><section class=""><div class="mx-auto flex flex-col gap-3 items-center text-center mb-10"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 246 151" class="w-[96px] sm:w-[246px]"><g fill="#E4D9C8" clip-path="url(#server-racks_svg__a)"><path d="M64.585 70.707c0-2.056-.082-3.562.024-5.051.103-1.436-.6-1.805-1.861-1.941a65 65 0 0 1-7.613-1.077c-3.706-.858-5.644-2.95-5.676-6.699-.058-6.805.239-13.615.449-20.422.058-1.908.982-3.522 2.753-4.233 2.345-.941 4.79-2.126 7.238-2.24 18.487-.86 36.98-1.648 55.481-2.117 11.857-.3 23.731-.09 35.595.054a57 57 0 0 1 9.753 1.07c4.438.833 6.258 2.847 6.862 7.275.842 6.162 1.19 12.354.082 18.52-1.066 5.937-3.995 8.578-10.004 9.166-1.849.18-3.713.194-5.57.283-2.641.128-2.717.233-2.193 3.277.811.066 1.674.146 2.538.205 1.855.127 3.719.177 5.566.373 7.408.788 9.507 2.64 10.162 10.009.495 5.104.571 10.24.228 15.357-.499 6.596-3.609 9.422-10.143 10.138-3.423.375-6.867.55-10.527.834l.252 4.773c.904.089 1.755.16 2.605.257 3.426.404 6.88.656 10.267 1.276 3.231.59 5.469 2.576 6.018 5.942 1.088 6.676 1.473 13.391.219 20.086-1.048 5.591-4.045 8.412-9.78 8.719-7.337.394-14.688.47-22.035.565-20.19.259-40.38.518-60.57.638-5.216.031-10.436-.425-15.652-.715a22.4 22.4 0 0 1-3.668-.575c-4.525-1.023-6.462-3.047-6.5-7.718-.053-6.454.272-12.911.478-19.365.068-2.122 1.05-3.869 3.03-4.626 2.92-1.121 5.95-1.953 9.486-3.083l.563-4.066c-2.14-.331-4.057-.545-5.937-.936-4.235-.88-6.258-2.95-6.376-7.261-.179-6.54-.028-13.09.036-19.637.02-2.116.97-3.888 2.945-4.679a57 57 0 0 1 7.496-2.328c1.145-.282 2.418-.048 3.98-.048m44.498 26.886v-.361c3.006 0 6.014.073 9.018-.013q18.975-.54 37.945-1.17c3.85-.129 4.805-.875 4.939-4.7.17-4.846-.075-9.708-.159-14.562-.03-1.658-.782-2.612-2.57-2.684-1.676-.068-3.343-.377-5.019-.44-20.993-.78-41.932.383-62.865 1.777q-16.68 1.11-33.377 1.992c-1.774.096-2.039 1-1.95 2.406.344 5.476.702 10.946 1.01 16.421.107 1.895 1.158 2.659 2.918 2.678 7.868.085 15.744.4 23.606.176 8.842-.255 17.67-.993 26.504-1.52m-3.848 17.2-.011.352c-6.008.319-12.016.691-18.03.941q-15.382.639-30.772 1.117c-1.843.053-2.273.911-2.207 2.482.212 5.126.382 10.256.603 15.382.13 3.064.388 3.552 3.583 3.706 7.596.368 15.206.751 22.809.65 15.132-.2 30.259-.767 45.39-1.095 9.469-.205 18.943-.217 28.412-.386 3.548-.064 4.589-.837 4.793-4.285.292-4.929.178-9.883.21-14.826.012-1.662-.765-2.628-2.522-2.769-1.939-.155-3.866-.581-5.804-.613-15.485-.257-30.969-.447-46.454-.656m.038-81.623-.009.412c-5.127.256-10.253.547-15.382.76-10.875.452-21.75.908-32.63 1.244-1.821.056-2.617.56-2.533 2.416.229 5.038.39 10.079.598 15.118.143 3.469.346 3.918 3.783 4.084 7.51.362 15.035.718 22.548.616 14.691-.2 29.376-.763 44.066-1.083 9.912-.217 19.828-.248 29.74-.416 3.677-.062 4.643-.783 4.884-4.472.305-4.664.291-9.357.207-14.036-.053-2.83-.368-3.002-3.272-3.453a31 31 0 0 0-4.219-.46q-23.889-.397-47.781-.73m34.918 70.226-71.115 2.452.699 4.303 70.15-2.374zM71.847 70.004l69.494-3.832q.182-.503.26-1.032-.016-.9-.156-1.79l-70.394.867c.192 1.914.334 3.403.5 4.891q.106.462.294.896z"></path><path d="M86.987 89.137c-4.978.235-11.428.551-17.88.834-1.144.05-2.415.254-3.406-.151-.893-.366-1.921-1.399-2.067-2.275-.115-.69.869-2.023 1.64-2.298a17.7 17.7 0 0 1 5.194-.918q19.227-.75 38.46-1.35a21.3 21.3 0 0 1 3.698.25c1.445.208 2.544 1.01 2.609 2.555s-1.004 2.499-2.399 2.76c-1.821.35-3.669.54-5.524.567-6.282.067-12.565.026-20.325.026M153.008 88.199a3.404 3.404 0 0 1-3.32-3.416c.074-2.035 1.458-3.543 3.218-3.509a3.72 3.72 0 0 1 3.509 3.606 3.373 3.373 0 0 1-3.407 3.319M141.657 88.559a3.414 3.414 0 0 1-3.403-3.347c-.019-1.875 1.177-2.952 3.26-2.938 2.153.013 3.504 1.246 3.436 3.136a3.315 3.315 0 0 1-3.293 3.148M128.268 82.723a3.27 3.27 0 0 1 3.137 2.968 2.86 2.86 0 0 1-.907 2.118 2.86 2.86 0 0 1-2.176.758 2.95 2.95 0 0 1-2.801-2.94 2.74 2.74 0 0 1 .749-2.043 2.75 2.75 0 0 1 1.998-.861M87.676 130.021h-19.35q-1.591.05-3.179-.069c-1.452-.156-2.566-.86-2.632-2.465-.06-1.486.95-2.276 2.254-2.539a26 26 0 0 1 4.727-.599q19.49-.294 38.979-.466c1.14-.011 2.427-.064 3.382.422.962.489 2.188 1.612 2.206 2.481.019.879-1.14 2.071-2.079 2.6-.926.522-2.222.51-3.357.517-6.984.041-13.967.02-20.948.02zM151.787 123.145a3.65 3.65 0 0 1 3.615 3.514 3.375 3.375 0 0 1-3.115 3.372 3.38 3.38 0 0 1-3.551-3.2c-.06-1.981 1.311-3.637 3.051-3.686M137.269 126.814c-.026-1.853 1.215-2.999 3.224-2.977 2.127.025 3.489 1.271 3.435 3.146a3.283 3.283 0 0 1-3.26 3.148 3.4 3.4 0 0 1-3.399-3.317M127.531 129.834a2.91 2.91 0 0 1-3.004-2.959 2.8 2.8 0 0 1 .192-1.087 2.802 2.802 0 0 1 2.587-1.784 3.305 3.305 0 0 1 3.067 3.025 2.77 2.77 0 0 1-.828 2.003 2.776 2.776 0 0 1-2.014.802"></path></g><g fill="#E4D9C8" clip-path="url(#server-racks_svg__b)"><path d="M155.218 63.963c1.78-1.028 3.043-1.853 4.386-2.505 1.294-.629 1.263-1.422.75-2.582a65 65 0 0 1-2.874-7.132c-1.109-3.639-.267-6.362 2.964-8.265 5.864-3.453 11.911-6.6 17.91-9.822 1.681-.903 3.541-.91 5.042.268 1.988 1.56 4.237 3.085 5.56 5.148 9.987 15.58 19.917 31.202 29.573 46.99 6.188 10.118 11.944 20.506 17.752 30.853a57 57 0 0 1 3.948 8.981c1.498 4.26.664 6.843-2.868 9.58-4.916 3.81-10.104 7.208-15.998 9.331-5.674 2.045-9.426.829-12.94-4.081-1.08-1.51-2.024-3.118-3.031-4.682-1.431-2.223-1.56-2.236-3.933-.261.348.736.71 1.523 1.091 2.301.818 1.67 1.706 3.309 2.461 5.007 3.02 6.809 2.465 9.553-3.588 13.804a94 94 0 0 1-13.186 7.877c-5.961 2.865-9.964 1.586-13.851-3.715-2.036-2.777-3.91-5.672-5.985-8.7-1.337.868-2.558 1.66-4.008 2.605.375.827.739 1.599 1.079 2.385 1.363 3.168 2.872 6.286 4.029 9.529 1.105 3.092.504 6.024-2.137 8.182-5.237 4.281-10.86 7.972-17.285 10.233-5.366 1.888-9.308.703-12.442-4.11-4.009-6.157-7.751-12.485-11.506-18.801-10.32-17.354-20.639-34.71-30.838-52.136-2.634-4.501-4.85-9.25-7.206-13.912a22.3 22.3 0 0 1-1.336-3.465c-1.377-4.43-.592-7.119 3.434-9.488 5.562-3.272 11.317-6.22 17.01-9.268 1.871-1.002 3.875-1.025 5.521.312 2.43 1.968 4.666 4.176 7.413 6.673l3.802-1.546c-.784-2.019-1.556-3.786-2.158-5.61-1.355-4.107-.574-6.894 3.1-9.152 5.575-3.424 11.324-6.57 17.024-9.787 1.843-1.04 3.853-1.105 5.525.211a57 57 0 0 1 5.764 5.328c.817.85 1.251 2.07 2.032 3.422m-1.036 51.979.313-.181c1.503 2.604 2.944 5.245 4.52 7.804a7868 7868 0 0 0 19.986 32.277c2.036 3.269 3.161 3.723 6.54 1.927 4.282-2.276 8.37-4.919 12.531-7.419 1.421-.855 1.872-1.983 1.04-3.568-.779-1.485-1.345-3.084-2.129-4.567-9.82-18.571-21.297-36.122-32.971-53.554a2405 2405 0 0 1-18.413-27.91c-.971-1.488-1.886-1.265-3.059-.485-4.571 3.036-9.129 6.081-13.716 9.086-1.588 1.04-1.724 2.331-.86 3.865 3.86 6.857 7.525 13.835 11.65 20.532 4.641 7.53 9.694 14.806 14.568 22.193m-16.819 5.268-.311.166c-3.28-5.043-6.606-10.06-9.83-15.144a2962 2962 0 0 1-16.352-26.09c-.968-1.57-1.926-1.513-3.254-.671-4.333 2.747-8.69 5.459-13.02 8.213-2.588 1.646-2.882 2.112-1.418 4.956 3.48 6.762 6.953 13.545 10.842 20.078 7.739 13.005 15.794 25.822 23.643 38.762 4.913 8.098 9.659 16.296 14.541 24.412 1.829 3.041 3.019 3.556 6.107 2.009 4.415-2.212 8.648-4.788 12.945-7.231 1.445-.821 1.893-1.977 1.137-3.569-.835-1.757-1.43-3.639-2.371-5.333-7.52-13.539-15.098-27.044-22.659-40.559zm70.707-40.779-.362.198c-2.785-4.312-5.6-8.605-8.349-12.941-5.829-9.193-11.661-18.383-17.392-27.636-.96-1.55-1.794-1.987-3.359-.986-4.249 2.717-8.534 5.377-12.794 8.077-2.932 1.858-3.22 2.259-1.645 5.318 3.442 6.685 6.896 13.38 10.741 19.835 7.518 12.623 15.349 25.06 22.971 37.621 5.143 8.476 10.128 17.047 15.23 25.548 1.892 3.153 3 3.629 6.315 1.993 4.191-2.068 8.249-4.427 12.259-6.839 2.424-1.461 2.415-1.819 1.354-4.56a31 31 0 0 0-1.711-3.883 18099 18099 0 0 0-23.258-41.745m-43.359 65.353-37.682-60.362-3.376 2.757 37.131 59.565zM159.457 69.9l38.066 58.268q.526-.094 1.023-.291a13 13 0 0 0 1.472-1.03l-35.947-60.53c-1.561 1.124-2.78 1.99-3.986 2.879q-.347.322-.628.703"></path><path d="M150.457 92.578c-2.692-4.194-6.191-9.622-9.662-15.068-.615-.966-1.428-1.964-1.573-3.025-.129-.957.251-2.363.937-2.927.541-.445 2.187-.26 2.811.271a17.7 17.7 0 0 1 3.391 4.039A4854 4854 0 0 1 166.76 108.5a21.3 21.3 0 0 1 1.634 3.328c.542 1.355.397 2.707-.909 3.536s-2.666.381-3.591-.696a32 32 0 0 1-3.252-4.501c-3.199-5.407-6.305-10.869-10.185-17.59M184.28 149.285a3.4 3.4 0 0 1 1.298-4.584c1.799-.952 3.797-.508 4.648 1.033a3.717 3.717 0 0 1-1.369 4.842 3.37 3.37 0 0 1-4.577-1.291M178.294 139.634a3.417 3.417 0 0 1 1.196-4.62c1.614-.953 3.145-.457 4.175 1.355 1.065 1.871.673 3.657-.999 4.543a3.31 3.31 0 0 1-4.372-1.278M176.653 125.122a3.27 3.27 0 0 1-1.002 4.201 2.85 2.85 0 0 1-2.288.273 2.86 2.86 0 0 1-1.744-1.506 2.95 2.95 0 0 1 1.145-3.896 2.76 2.76 0 0 1 3.15.098c.3.224.552.506.739.83M186.448 73.394l-9.544-16.53c-.532-.921-1.097-1.819-1.591-2.756-.721-1.368-.93-2.801.481-3.807 1.576-1.122 2.881-.221 3.899 1.011a32 32 0 0 1 2.794 3.866 6645 6645 0 0 1 18.701 31.457c.85 1.44 1.751 2.946 2.124 4.54a4.12 4.12 0 0 1-.831 3.278c-1.052 1.098-2.52.558-3.536-.47a14 14 0 0 1-2.086-2.716c-3.482-5.951-6.912-11.932-10.36-17.903zM218.587 129.118a3.33 3.33 0 0 1 1.119-4.637c1.726-1.001 3.831-.586 4.695.927a3.713 3.713 0 0 1-1.16 4.722 3.33 3.33 0 0 1-3.748-.054 3.3 3.3 0 0 1-.906-.958M212.767 119.233a3.34 3.34 0 0 1-.409-2.529 3.34 3.34 0 0 1 1.498-2.077c1.601-.985 3.196-.519 4.197 1.232 1.063 1.859.697 3.653-.93 4.565a3.235 3.235 0 0 1-4.356-1.191M206.259 107.429a2.89 2.89 0 0 1 1.472-3.95c1.466-.588 2.78-.347 3.604 1.132a3.167 3.167 0 0 1-1.339 4.267 2.836 2.836 0 0 1-3.737-1.449"></path></g><path fill="#E4D9C8" d="M153.387 37.918c-.642.435-1.268.644-2.099.39-2.077-.636-4.188-1.16-6.288-1.721-.362-.097-.733-.152-1.24-.254.017.398.018.702.046 1.003q.151.977.186 1.965c-.034 1.143-.887 1.686-1.964 1.291a6.6 6.6 0 0 1-1.13-.59 66 66 0 0 1-9.969-7.292c-.604-.544-1.137-1.133-1.196-1.976.684-1.128 1.694-1.179 2.767-.912 1.184.295 2.352.657 3.669 1.028-.194-1.042-.355-2.004-.558-2.957-.122-.57-.289-1.165.244-1.576.593-.458 1.26-.33 1.87.029 1.309.766 2.609 1.547 3.91 2.326 2.6 1.56 5.208 3.105 7.792 4.69q1.576.952 3.028 2.082c.41.324.634.883.941 1.335zM168.257 2.815c.757.17 1.338.483 1.721 1.263.958 1.95 2.021 3.847 3.05 5.762.177.33.392.638.664 1.078.278-.285.499-.494.699-.72q.608-.78 1.305-1.48c.858-.759 1.837-.509 2.286.547q.232.598.343 1.228a66 66 0 0 1 1.509 12.259c.016.812-.048 1.604-.622 2.224-1.29.273-2.019-.428-2.559-1.393-.596-1.065-1.132-2.164-1.763-3.378-.626.854-1.217 1.63-1.773 2.43-.332.479-.651 1.009-1.315.902-.741-.12-1.103-.694-1.26-1.383-.337-1.48-.658-2.961-.98-4.444-.643-2.962-1.302-5.921-1.915-8.89a31 31 0 0 1-.555-3.632c-.045-.521.21-1.067.329-1.6z"></path><defs><clipPath id="server-racks_svg__a"><path fill="#fff" d="M48.644 83.479c0-9.395 7.616-17.012 17.01-17.012h102.878v79.386H48.644z"></path></clipPath><clipPath id="server-racks_svg__b"><path fill="#fff" d="m185.411 28.395 59.945 103.826-32.271 18.632L153.14 47.026z"></path></clipPath></defs></svg><h2 class="text-h3 md:text-h2 text-balance max-w-[588px]">So good, you’ll break things on purpose</h2><p class="text-body md:text-body-lg max-w-[588px]">Ready for modern incident management? Book a call with one of our experts today.</p></div><div class="flex gap-4 flex-col lg:flex-row lg:gap-4"><div class="basis-1/2"><img alt="Signup image" loading="lazy" width="1176" height="641" decoding="async" data-nimg="1" class="w-full h-full object-cover rounded-lg" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&w=1200&q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&w=3840&q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&w=3840&q=75"/></div><div class="basis-1/2 flex flex-col gap-6 bg-surface-secondary rounded-lg p-6"><div class="grow"><h3 class="text-body-emphasis mb-2">We’d love to talk to you about</h3><ul class="flex flex-col gap-2 text-body-serif grow"><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>All-in-one incident management</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>Our unmatched speed of deployment</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>Why we’re loved by users and easily adopted</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>How we work for the whole organization</li></ul></div><div class="flex justify-between items-center"><div class="w-full flex gap-4 flex-col sm:flex-row whitespace-nowrap"><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-alarmalade-500 text-content-invert hover:bg-alarmalade-600 active:bg-alarmalade-700 text-body-emphasis h-[49px] px-5 py-3" id="homepage-signup-card-request-a-demo" href="/demo">Get a demo</a><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] border border-stroke-primary hover:border-stroke-hover text-content-primary dark:text-white text-body-emphasis h-[49px] px-5 py-3" id="homepage-signup-card-sign-up" href="/free-trial">Get started for free</a></div><div class="-space-x-1 hidden md:flex"><span class="relative overflow-hidden block align-top size-10 rounded-full border-2 border-surface-secondary"><img alt="Eryn Carman" loading="lazy" width="943" height="943" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1080&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75"/></span><span class="relative overflow-hidden block align-top size-10 rounded-full border-2 border-surface-secondary"><img alt="Lucy Jennings" loading="lazy" width="800" height="800" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800.jpg%3Frect%3D263%2C175%2C351%2C341%26w%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=828&q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800.jpg%3Frect%3D263%2C175%2C351%2C341%26w%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800.jpg%3Frect%3D263%2C175%2C351%2C341%26w%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=1920&q=75"/></span><span class="relative overflow-hidden block align-top size-10 rounded-full border-2 border-surface-secondary"><img alt="Rory Malcolm" loading="lazy" width="3024" height="4032" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1e715111dcf04d620a13db5d6b70d9a19b74033f-3024x4032.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1e715111dcf04d620a13db5d6b70d9a19b74033f-3024x4032.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&w=3840&q=75"/></span></div></div></div></div></section><footer class="grid grid-cols-2 gap-x-4 gap-y-8 md:grid-cols-4 pb-6 lg:pb-14 lg:pt-20 text-content-primary"><div class="flex flex-col justify-between gap-3 order-last md:order-first"><a class="grow transition hover:opacity-90" href="/"><span class="sr-only">incident.io</span><span class="flex size-9 items-center justify-center rounded-lg bg-alarmalade-500"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 32 32" class="shrink-0 size-8 text-white"><path fill="currentColor" d="M14.957 4.18a.728.728 0 0 1 1.199-.248c.907 1.004 2.024 3.196 2.39 5.682.234 1.593.035 2.266.57 2.266.573 0 .948-.87 1.03-1.77.053-.575.623-.768 1.017-.575 1.892.927 3.823 5.34 4.29 7.506.146.68.242 1.381.242 2.105 0 4.413-3.111 8.113-7.307 9.13v-3.512h-4.624v3.518c-4.21-1.006-7.334-4.714-7.334-9.136 0-2.55 1.077-4.573 2.725-6.558 1.366-1.645 4.74-6.003 5.802-8.408m1.159 12.272a.3.3 0 0 0-.177.075c-.054.052-.068.113-.097.233-.346 1.457-2.458 1.92-2.459 4.06 0 1.403 1.2 2.54 2.679 2.54 1.48 0 2.68-1.136 2.68-2.54 0-2.236-1.647-3.835-2.468-4.32-.055-.033-.083-.05-.158-.049"></path></svg></span></a><div class="flex flex-col gap-3"><div class="flex items-center gap-3"><a href="https://bsky.app/profile/incident.io" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">BlueSky</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 576 512" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M407.8 294.7c-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3M288 227.1c-26.1-50.7-97.1-145.2-163.1-191.8C61.6-9.4 37.5-1.7 21.6 5.5 3.3 13.8 0 41.9 0 58.4S9.1 194 15 213.9c19.5 65.7 89.1 87.9 153.2 80.7 3.3-.5 6.6-.9 10-1.4-3.3.5-6.6 1-10 1.4-93.9 14-177.3 48.2-67.9 169.9C220.6 589.1 265.1 437.8 288 361.1c22.9 76.7 49.2 222.5 185.6 103.4 102.4-103.4 28.1-156-65.8-169.9-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3 64.1 7.1 133.6-15.1 153.2-80.7C566.9 194 576 75 576 58.4s-3.3-44.7-21.6-52.9c-15.8-7.1-40-14.9-103.2 29.8C385.1 81.9 314.1 176.4 288 227.1"></path></svg></a><a href="https://www.linkedin.com/company/incident-io/" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">LinkedIn</span><svg viewBox="0 0 256 256" class="size-4 md:size-5" aria-hidden="true"><g fill="none"><path fill="currentColor" d="M0 18.3C0 8.3 8.5 0 19 0h218c10.5 0 19 8.2 19 18.3v219.4c0 10-8.5 18.3-19 18.3H19c-10.5 0-19-8.2-19-18.3z"></path><path fill="#fff" d="M77.8 214.2V99H39.5v115.2zm-19.1-131c13.3 0 21.6-8.8 21.6-19.9C80.1 52 72 43.4 59 43.4c-13.1 0-21.7 8.6-21.7 20 0 11 8.3 19.9 21.2 19.9h.2zm40.3 131h38.3V150c0-3.5.3-7 1.3-9.4 2.7-6.8 9-14 19.6-14 13.9 0 19.4 10.6 19.4 26v61.7H216v-66c0-35.4-18.9-52-44-52a38.2 38.2 0 0 0-34.8 19.5h.2V99H99c.5 10.8 0 115.2 0 115.2"></path></g></svg></a><a href="https://x.com/incident_io" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">X</span><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 25" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M18.901 1.875h3.68l-8.04 9.319L24 23.875h-7.406l-5.8-7.691-6.638 7.691H.474l8.6-9.968L0 1.875h7.594l5.243 7.03zM17.61 21.641h2.039L6.486 3.991H4.298z"></path></svg></a><a href="https://www.reddit.com/user/incident-io/" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Reddit</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256H37.1c-13.7 0-20.5-16.5-10.9-26.2L75 437C28.7 390.7 0 326.7 0 256m349.6-102.4c23.6 0 42.7-19.1 42.7-42.7s-19.1-42.7-42.7-42.7c-20.6 0-37.8 14.6-41.8 34-34.5 3.7-61.4 33-61.4 68.4v.2c-37.5 1.6-71.8 12.3-99 29.1-10.1-7.8-22.8-12.5-36.5-12.5-33 0-59.8 26.8-59.8 59.8 0 24 14.1 44.6 34.4 54.1 2 69.4 77.6 125.2 170.6 125.2s168.7-55.9 170.6-125.3c20.2-9.6 34.1-30.2 34.1-54 0-33-26.8-59.8-59.8-59.8-13.7 0-26.3 4.6-36.4 12.4-27.4-17-62.1-27.7-100-29.1v-.2c0-25.4 18.9-46.5 43.4-49.9 4.4 18.8 21.3 32.8 41.5 32.8zm-172.5 93.3c16.7 0 29.5 17.6 28.5 39.3s-13.5 29.6-30.3 29.6-31.4-8.8-30.4-30.5S160.3 247 177 247zm190.1 38.3c1 21.7-13.7 30.5-30.4 30.5s-29.3-7.9-30.3-29.6 11.8-39.3 28.5-39.3 31.2 16.6 32.1 38.3zm-48.1 56.7c-10.3 24.6-34.6 41.9-63 41.9s-52.7-17.3-63-41.9c-1.2-2.9.8-6.2 3.9-6.5 18.4-1.9 38.3-2.9 59.1-2.9s40.7 1 59.1 2.9c3.1.3 5.1 3.6 3.9 6.5"></path></svg></a><a href="https://www.facebook.com/incident.io/" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Facebook</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1365.33 1365.33" class="size-4 md:size-5" aria-hidden="true"><path fill="currentColor" d="M1365.333 682.667C1365.333 305.64 1059.693 0 682.667 0S0 305.64 0 682.667c0 340.738 249.641 623.16 576 674.373V880H402.667V682.667H576v-150.4c0-171.094 101.917-265.6 257.853-265.6 74.69 0 152.814 13.333 152.814 13.333v168h-86.083c-84.804 0-111.25 52.623-111.25 106.61v128.057h189.333L948.4 880H789.333v477.04c326.359-51.213 576-333.635 576-674.373"></path><path fill="transparent" d="m948.4 880 30.267-197.333H789.333V554.609C789.333 500.623 815.78 448 900.584 448h86.083V280s-78.124-13.333-152.814-13.333c-155.936 0-257.853 94.506-257.853 265.6v150.4H402.667V880H576v477.04a688 688 0 0 0 106.667 8.293c36.288 0 71.91-2.84 106.666-8.293V880z"></path></svg></a><a href="https://www.youtube.com/@incident-io" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Youtube</span><svg class="size-4 md:size-5" xmlns="http://www.w3.org/2000/svg" viewBox="14.9 64 546.2 384"><path d="M549.7 124.1c-6.3-23.7-24.8-42.3-48.3-48.6C458.8 64 288 64 288 64S117.2 64 74.6 75.5c-23.5 6.3-42 24.9-48.3 48.6-11.4 42.9-11.4 132.3-11.4 132.3s0 89.4 11.4 132.3c6.3 23.7 24.8 41.5 48.3 47.8C117.2 448 288 448 288 448s170.8 0 213.4-11.5c23.5-6.3 42-24.2 48.3-47.8 11.4-42.9 11.4-132.3 11.4-132.3s0-89.4-11.4-132.3zm-317.5 213.5V175.2l142.7 81.2-142.7 81.2z" fill="currentColor"></path></svg></a><a href="/community" class="transition-colors text-content-primary hover:text-alarmalade-500 dark:hover:text-content-invert" target="_blank" rel="noopener noreferrer"><span class="sr-only">Slack Community</span><svg fill="currentColor" aria-hidden="true" viewBox="0 0 128 128" class="size-4 md:size-5"><path d="M27.255 80.719c0 7.33-5.978 13.317-13.309 13.317S.63 88.049.63 80.719s5.987-13.317 13.317-13.317h13.309zm6.709 0c0-7.33 5.987-13.317 13.317-13.317s13.317 5.986 13.317 13.317v33.335c0 7.33-5.986 13.317-13.317 13.317-7.33 0-13.317-5.987-13.317-13.317zM47.281 27.255c-7.33 0-13.317-5.978-13.317-13.309S39.951.63 47.281.63s13.317 5.987 13.317 13.317v13.309zm0 6.709c7.33 0 13.317 5.987 13.317 13.317s-5.986 13.317-13.317 13.317H13.946C6.616 60.598.63 54.612.63 47.281c0-7.33 5.987-13.317 13.317-13.317zM100.745 47.281c0-7.33 5.978-13.317 13.309-13.317s13.317 5.987 13.317 13.317-5.987 13.317-13.317 13.317h-13.309zm-6.709 0c0 7.33-5.987 13.317-13.317 13.317s-13.317-5.986-13.317-13.317V13.946C67.402 6.616 73.388.63 80.719.63c7.33 0 13.317 5.987 13.317 13.317zM80.719 100.745c7.33 0 13.317 5.978 13.317 13.309s-5.987 13.317-13.317 13.317-13.317-5.987-13.317-13.317v-13.309zm0-6.709c-7.33 0-13.317-5.987-13.317-13.317s5.986-13.317 13.317-13.317h33.335c7.33 0 13.317 5.986 13.317 13.317 0 7.33-5.987 13.317-13.317 13.317zm0 0"></path></svg></a></div><div class="text-body-xs dark:text-content-invert"><p>© <!-- -->2026<!-- --> Pineapple Technology Ltd.</p><p>All rights reserved.</p></div></div></div><div class="flex flex-col gap-y-3 md:pl-4 md:border-l md:border-alarmalade-200" style="order:1"><div class="text-body-serif-xs md:text-body-serif-sm text-alarmalade-500 dark:text-content-invert">Product</div><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/on-call">On-call</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/investigations">Investigations</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/respond">Incident Response</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/status-pages">Status Pages</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/changelog">Changelog</a></div><div class="flex flex-col gap-y-3 md:pl-4 md:border-l md:border-alarmalade-200" style="order:2"><div class="text-body-serif-xs md:text-body-serif-sm text-alarmalade-500 dark:text-content-invert">Learn</div><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/blog">Blog</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/customers">Customer Stories</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="https://docs.incident.io">Documentation</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/alternatives">Alternatives</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/community">Community</a></div><div class="flex flex-col gap-y-3 md:pl-4 md:border-l md:border-alarmalade-200" style="order:3"><div class="text-body-serif-xs md:text-body-serif-sm text-alarmalade-500 dark:text-content-invert">Company</div><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/legal">Legal</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="#">Privacy Choices</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/security">Security and Compliance</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="/careers">Careers</a><a class="block transition text-body-xs-emphasis md:text-body-sm hover:text-alarmalade-500 dark:text-content-invert" href="https://status.incident.io">Status</a></div></footer></div><!--$--><!--/$--><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W4ZF4L4" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><script src="/_next/static/immutable/chunks/1f8tzf816i32j.js" id="_R_" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0])</script><script>self.__next_f.push([1,"1:\"$Sreact.fragment\"\n2:I[339756,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"default\"]\n3:I[837457,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"default\"]\n12:I[168027,[],\"default\",1]\n:HL[\"/_next/static/immutable/chunks/1wus27ic5fsbj.css\",\"style\"]\n:HL[\"/_next/static/immutable/chunks/0ok2xz0peykn3.css\",\"style\"]\n:HL[\"/_next/static/immutable/chunks/3_pcvzakx73f_.css\",\"style\"]\n:HL[\"/_next/static/immutable/media/stkbureau_serif_book-s.p.0_js8gy1zifgl.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n10:X\n0:{\"P\":null,\"c\":[\"\",\"hubs\",\"learning-from-other-fields\",\"learning-from-incidents-in-formula-1\"],\"q\":\"\",\"i\":false,\"f\":[[[\"\",{\"children\":[\"(website)\",{\"children\":[\"hubs\",{\"children\":[[\"hubSlug\",\"learning-from-other-fields\",\"d\",[]],{\"children\":[[\"postSlug\",\"learning-from-incidents-in-formula-1\",\"d\",[]],{\"children\":[\"__PAGE__\",{},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4112]},\"$undefined\",\"$undefined\",4112],[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":404}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/1wus27ic5fsbj.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/0ok2xz0peykn3.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/immutable/chunks/3_pcvzakx73f_.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-1\",{\"src\":\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-2\",{\"src\":\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-3\",{\"src\":\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-4\",{\"src\":\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-5\",{\"src\":\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-6\",{\"src\":\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-7\",{\"src\":\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-8\",{\"src\":\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-9\",{\"src\":\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-10\",{\"src\":\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-11\",{\"src\":\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-12\",{\"src\":\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-13\",{\"src\":\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"async\":true,\"nonce\":\"$undefined\"}]],\"$L4\"]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[\"$L5\",[[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"async\":true,\"nonce\":\"$undefined\"}],\"$L6\",\"$L7\",\"$L8\",\"$L9\",\"$La\",\"$Lb\",\"$Lc\",\"$Ld\",\"$Le\"],\"$Lf\"]}],{},null,false,null]},null,false,\"$10\"]},null,false,\"$10\"]},null,false,\"$10\"]},null,false,null]},null,false,\"$10\"],\"$L11\",false]],\"m\":\"$undefined\",\"G\":[\"$12\",[]],\"S\":false,\"h\":null,\"r\":\"$undefined\",\"s\":\"$undefined\",\"a\":\"$undefined\",\"l\":\"$undefined\",\"p\":\"$undefined\",\"d\":\"$undefined\"}\n13:I[897367,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"OutletBoundary\"]\n14:\"$Sreact.suspense\"\n16:I[897367,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"ViewportBoundary\"]\n18:I[897367,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"MetadataBoundary\"]\n6:[\"$\",\"script\",\"script-1\",{\"src\":\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n7:[\"$\",\"script\",\"script-2\",{\"src\":\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n8:[\"$\",\"script\",\"script-3\",{\"src\":\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"async\":true,\"nonce\":\"$undefined\"}]\n9:[\"$\",\"script\",\"script-4\",{\"src\":\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"async\":true,\"nonce\":\"$undefined\"}]\na:[\"$\",\"script\",\"script-5\",{\"src\":\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"async\":true,\"nonce\":\"$undefined\"}]\nb:[\"$\",\"script\",\"script-6\",{\"src\":\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"async\":true,\"nonce\":\"$undefined\"}]\nc:[\"$\",\"script\",\"script-7\",{\"src\":\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"async\":true,\"nonce\":\"$undefined\"}]\nd:[\"$\",\"script\",\"script-8\",{\"src\":\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"async\":true,\"nonce\":\"$undefined\"}]\ne:[\"$\",\"script\",\"script-9\",{\"src\":\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\",\"async\":true,\"nonce\":\"$undefined\"}]\nf:[\"$\",\"$L13\",null,{\"children\":[\"$\",\"$14\",null,{\"name\":\"Next.MetadataOutlet\",\"children\":\"$@15\"}]}]\n11:[\"$\",\"$1\",\"h\",{\"children\":[null,[\"$\",\"$L16\",null,{\"children\":\"$L17\"}],[\"$\",\"div\",null,{\"hidden\":true,\"children\":[\"$\",\"$L18\",null,{\"children\":[\"$\",\"$14\",null,{\"name\":\"Next.Metadata\",\"children\":\"$L19\"}]}]}],[\"$\",\"meta\",null,{\"name\":\"next-size-adjust\",\"content\":\"\"}]]}]\n10:C\n17:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"meta\",\"1\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}]]\n1a:I[456989,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\"],\"CookieConsentProvider\"]\n1b:I[926127,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\"],\"SignupFlowModalProvider\"]\n1c:I[378756,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\"],\"HubspotFormModalHandler\"]\n1d:I[12985,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\"],\"NuqsAdapter\"]\n4:[\"$\",\"html\",null,{\"lang\":\"en\",\"data-scroll-behavior\":\"smooth\",\"className\":\"geist_mono_54069fc3-module__PcBEcq__variable kalam_48bfd9a2-module__JSifUG__variable stkbureausans_1e54e897-module__zxjcxa__variable stkbureauserif_2525014a-module__zkXytW__variable stkbureauserifdeferred_742a2474-module__ukGqna__variable pixelify_sans_81b7d097-module__1Rm0Lq__variable scroll-smooth\",\"children\":[[\"$\",\"head\",null,{\"children\":[[\"$\",\"meta\",null,{\"httpEquiv\":\"x-ua-compatible\",\"content\":\"ie=edge\"}],[\"$\",\"link\",null,{\"rel\":\"alternate\",\"type\":\"application/rss+xml\",\"title\":\"Blog\",\"href\":\"https://incident.io/blog.xml\"}],[\"$\",\"link\",null,{\"rel\":\"alternate\",\"type\":\"application/rss+xml\",\"title\":\"Changelog\",\"href\":\"https://incident.io/changelog.xml\"}],[\"$\",\"link\",null,{\"rel\":\"apple-touch-icon\",\"sizes\":\"180x180\",\"href\":\"/apple-touch-icon.png\"}],[\"$\",\"link\",null,{\"rel\":\"icon\",\"type\":\"image/png\",\"sizes\":\"32x32\",\"href\":\"/favicon-32x32.png\"}],[\"$\",\"link\",null,{\"rel\":\"icon\",\"type\":\"image/png\",\"sizes\":\"16x16\",\"href\":\"/favicon-16x16.png\"}]]}],[\"$\",\"body\",null,{\"children\":[[[\"$\",\"script\",\"organization-jsonld-Organization\",{\"type\":\"application/ld+json\",\"id\":\"organization-jsonld-Organization\",\"data-testid\":\"$undefined\",\"dangerouslySetInnerHTML\":{\"__html\":\"{\\\"@context\\\":\\\"https://schema.org\\\",\\\"@type\\\":\\\"Organization\\\",\\\"name\\\":\\\"incident.io\\\",\\\"url\\\":\\\"https://incident.io\\\",\\\"logo\\\":\\\"https://incident.io/icons/icon-512x512.png\\\",\\\"sameAs\\\":[\\\"https://x.com/incident_io\\\",\\\"https://www.linkedin.com/company/incident-io\\\",\\\"https://www.youtube.com/@incident-io\\\",\\\"https://bsky.app/profile/incident.io\\\"]}\"}}]],[\"$\",\"$L1a\",null,{\"children\":[\"$\",\"$L1b\",null,{\"children\":[[\"$\",\"$L1c\",null,{}],false,[\"$\",\"$L1d\",null,{\"children\":[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[[\"$\",\"title\",null,{\"children\":\"Page not found | incident.io\"}],\"$L1e\",[\"$\",\"div\",null,{\"className\":\"relative mx-auto max-w-[1192px] max-xl:px-4 flex flex-col gap-12 md:gap-20 lg:pt-20\",\"style\":\"$undefined\",\"children\":[false,[[\"$\",\"section\",null,{\"className\":\"min-h-[518px] bg-surface-secondary rounded-lg text-center flex flex-col items-center justify-center gap-10 p-4\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"fill\":\"none\",\"viewBox\":\"0 0 202 146\",\"className\":\"w-[202px]\",\"children\":[[\"$\",\"path\",null,{\"fill\":\"#F1EBE2\",\"d\":\"M33.494 4.164A26.4 26.4 0 0 1 47.724 0H133.6a6.4 6.4 0 0 1 6.4 6.4V100l58.998 36.16a4.8 4.8 0 0 1 2.148 5.256L200 146H6.4a6.4 6.4 0 0 1-6.4-6.4V29.103a6.4 6.4 0 0 1 2.95-5.391z\"}],[\"$\",\"path\",null,{\"fill\":\"#E4D9C8\",\"d\":\"M50.6 13.2a3.2 3.2 0 0 1 3.2-3.2h73.6a3.2 3.2 0 0 1 3.2 3.2v49.6a3.2 3.2 0 0 1-3.2 3.2H53.8a3.2 3.2 0 0 1-3.2-3.2z\"}],[\"$\",\"path\",null,{\"fill\":\"#161618\",\"fillOpacity\":0.4,\"d\":\"M102.6 46.95a1 1 0 0 1 0 2h-24a1 1 0 1 1 0-2zM81.579 28.706a1 1 0 0 1 1.414 1.414l-2.83 2.828 2.83 2.83a1 1 0 0 1-1.414 1.414l-2.83-2.83-2.828 2.83a1 1 0 0 1-1.414-1.414l2.828-2.83-2.828-2.828a1 1 0 1 1 1.414-1.414l2.828 2.828zm23.899 0a1 1 0 0 1 1.414 1.414l-2.829 2.828 2.829 2.83a1 1 0 0 1-1.414 1.414l-2.829-2.83-2.828 2.83a1 1 0 0 1-1.414-1.414l2.828-2.83-2.828-2.828a1 1 0 0 1 1.414-1.414l2.828 2.828z\"}],[\"$\",\"path\",null,{\"fill\":\"#DD340E\",\"d\":\"M103.4 75.2a3.2 3.2 0 0 1 3.2-3.2h17.6a3.2 3.2 0 0 1 3.2 3.2v9.6a3.2 3.2 0 0 1-3.2 3.2h-17.6a3.2 3.2 0 0 1-3.2-3.2z\"}],[\"$\",\"path\",null,{\"fill\":\"#F25533\",\"d\":\"M105.8 75.2A3.2 3.2 0 0 1 109 72h17.6a3.2 3.2 0 0 1 3.2 3.2v9.6a3.2 3.2 0 0 1-3.2 3.2H109a3.2 3.2 0 0 1-3.2-3.2z\"}],[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"M113.546 76.9v4.73h.75v1.03h-.75V84h-1.1v-1.34h-3.59v-1.09l3.43-4.67zm-3.39 4.73h2.29v-3.1zm7.446 2.53c-1.59 0-2.56-1.46-2.56-3.7 0-2.25.97-3.72 2.56-3.72s2.56 1.47 2.56 3.72c0 2.24-.97 3.7-2.56 3.7m-1.4-3.7c0 .56.06 1.04.17 1.44l2.01-3.78c-.21-.23-.48-.35-.78-.35-.87 0-1.4 1-1.4 2.69m.6 2.3c.22.24.49.37.8.37.87 0 1.4-1 1.4-2.67q0-.885-.18-1.5zm8.736-5.86v4.73h.75v1.03h-.75V84h-1.1v-1.34h-3.59v-1.09l3.43-4.67zm-3.39 4.73h2.29v-3.1z\"}],\"$L1f\",\"$L20\",\"$L21\"]}],\"$L22\"]}],\"$L23\",\"$L24\",\"$L25\"]]}]],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]}],\"$L26\",false]}]}]]}]]}]\n27:I[710007,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"Button\"]\n28:I[13642,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"Footer\"]\n29:I[240073,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\"],\"AnalyticsTags\"]\n2a:I[399095,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"NavigationClientV2\"]\n1f:[\"$\",\"path\",null,{\"fill\":\"url(#sad-404-computer_svg__a)\",\"d\":\"M0 29.102a6.4 6.4 0 0 1 2.614-5.16l.336-.23L33.494 4.164A26.4 26.4 0 0 1 40 1.156V100l58.997 36.16a4.8 4.8 0 0 1 2.149 5.257L100 146H6.4a6.4 6.4 0 0 1-6.4-6.4z\"}]\n20:[\"$\",\"path\",null,{\"fill\":\"#E4D9C8\",\"d\":\"M140 100H24.2v-6H140z\"}]\n21:[\"$\",\"defs\",null,{\"children\":[\"$\",\"linearGradient\",null,{\"id\":\"sad-404-computer_svg__a\",\"x1\":50.645,\"x2\":50.645,\"y1\":1.156,\"y2\":87.3,\"gradientUnits\":\"userSpaceOnUse\",\"children\":[[\"$\",\"stop\",null,{\"stopColor\":\"#E4D9C8\",\"stopOpacity\":0}],[\"$\",\"stop\",null,{\"offset\":1,\"stopColor\":\"#E4D9C8\"}]]}]}]\n22:[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-5\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h2 md:text-h1-60\",\"children\":\"Something went sideways\"}],[\"$\",\"p\",null,{\"className\":\"text-body text-content-secondary\",\"children\":\"No need to page anyone. Let’s get you back on track.\"}],[\"$\",\"$L27\",null,{\"href\":\"/\",\"showArrow\":true,\"theme\":\"primary\",\"className\":\"self-center\",\"children\":\"Go back home\"}]]}]\n24:[\"$\",\"hr\",null,{\"className\":\"h-px w-full border-stroke-primary max-w-[1192px] mx-auto\"}]\n25:[\"$\",\"$L28\",null,{\"useLegacyWidth\":false}]\n26:[\"$\",\"$L29\",null,{\"isDraftModeEnabled\":false}]\n1e:[\"$\",\"$L2a\",null,{\"className\":\"$undefined\",\"theme\":\"light\",\"stickyNavTheme\":\"dark\",\"stickyNavClassName\":\"$undefined\",\"stickyNavAfterSlot\":\"$undefined\",\"hasBlurredBackground\":\"$undefined\",\"showSignupButtonOnInitialLoad\":\"$undefined\",\"showSignupButtonInStickyNav\":\"$undefined\",\"showNavContent\":\"$undefined\",\"showCtas\":[\"request-demo\",\"login\"],\"children\":\"$undefined\",\"mobileChildren\":\"$undefined\",\"initiallyTransparent\":\"$undefined\",\"switchToLightOnScroll\":\"$undefined\",\"customCtas\":\"$undefined\",\"demoHref\":\"$undefined\"}]\n2b:I[522016,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1w2781xjsvjue.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\"],\"\"]\n2c:I[415697,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"default\"]\n2d:I[466105,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1w2781xjsvjue.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\"],\"AuthorsBar\"]\n23:[\"$\",\"section\",null,{\"ref\":\"$undefined\",\"id\":\"you-may-be-interested-in\",\"className\":\"flex flex-col gap-10 [\u0026_h2]:text-h3\",\"children\":[[\"$\",\"header\",null,{\"className\":\"flex flex-col gap-3\",\"children\":[[\"$\",\"h2\",null,{\"className\":\"text-h2 text-balance\",\"children\":\"You may be interested in\"}],\"$undefined\"]}],[\"$\",\"div\",null,{\"className\":\"grid gap-4 grid-cols-1 lg:grid-cols-3\",\"children\":[[\"$\",\"$L2b\",\"Interning at incident.io: rate limiting, resiliently\",{\"id\":\"59bb806c-b2d4-4e43-ac1a-ce346a36d81d\",\"href\":\"/blog/interning-at-incident-io-rate-limiting-resiliently\",\"className\":\"group flex flex-col\",\"children\":[[\"$\",\"div\",null,{\"className\":\"bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video\",\"children\":[\"$\",\"$L2c\",null,{\"src\":\"https://cdn.sanity.io/images/oqy5aexb/production/4208ab8bacb5b3cde27465ad8764fa7cd5e30895-2400x1285.jpg?w=2000\u0026fit=max\u0026auto=format\",\"alt\":\"Interning at incident.io: rate limiting, resiliently\",\"fit\":\"cover\",\"className\":\"w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [\u0026_img]:transition-all [\u0026_img]:rounded-lg group-hover:[\u0026_img]:rounded\"}]}],[\"$\",\"div\",null,{\"className\":\"max-w-[546px] grow flex flex-col gap-2\",\"children\":[false,false,[\"$\",\"h3\",null,{\"className\":\"text-h4 text-pretty\",\"children\":\"Interning at incident.io: rate limiting, resiliently\"}],false,[\"$\",\"div\",null,{\"className\":\"flex flex-wrap items-center gap-x-4 gap-y-1\",\"children\":[[\"$\",\"$L2d\",null,{\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-1fa50382fde41588c782aac0b86b8a96df63e21b-4672x7008-jpg\",\"_type\":\"reference\"},\"crop\":{\"_type\":\"sanity.imageCrop\",\"bottom\":0.42250378030339986,\"left\":0.13922187103602673,\"right\":0.14706922127573965,\"top\":0},\"hotspot\":{\"_type\":\"sanity.imageHotspot\",\"height\":0.5774962196966001,\"width\":0.7137089076882337,\"x\":0.4960763248801435,\"y\":0.28874810984830007}},\"bio\":null,\"id\":\"anthony-oparaocha\",\"name\":\"Anthony Oparaocha\",\"title\":\"Product Engineer Intern\"}],\"showLinks\":false}],[\"$\",\"div\",null,{\"className\":\"text-body-sm text-content-secondary\",\"children\":\"September 2, 2026\"}]]}]]}]]}],[\"$\",\"$L2b\",\"We turned off Pub/Sub and nobody noticed\",{\"id\":\"f3ee3736-294b-4170-a14c-04abb899cc18\",\"href\":\"/blog/we-turned-off-pub-sub-and-nobody-noticed\",\"className\":\"group flex flex-col\",\"children\":[[\"$\",\"div\",null,{\"className\":\"bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video\",\"children\":[\"$\",\"$L2c\",null,{\"src\":\"https://cdn.sanity.io/images/oqy5aexb/production/02b1cabbed39c62eed6a6372f44b9b11b416c4f4-2400x1285.jpg?w=2000\u0026fit=max\u0026auto=format\",\"alt\":\"We turned off Pub/Sub and nobody noticed\",\"fit\":\"cover\",\"className\":\"w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [\u0026_img]:transition-all [\u0026_img]:rounded-lg group-hover:[\u0026_img]:rounded\"}]}],[\"$\",\"div\",null,{\"className\":\"max-w-[546px] grow flex flex-col gap-2\",\"children\":[false,false,[\"$\",\"h3\",null,{\"className\":\"text-h4 text-pretty\",\"children\":\"We turned off Pub/Sub and nobody noticed\"}],false,[\"$\",\"div\",null,{\"className\":\"flex flex-wrap items-center gap-x-4 gap-y-1\",\"children\":[[\"$\",\"$L2d\",null,{\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-8dbc717422b0562befb8ccc5c9399be570787e9f-1369x1369-png\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"patrick-hamann\",\"name\":\"Patrick Hamann\",\"title\":\"Product Engineer\"},{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-03534500cc455a88eb475ec447557953e2db55c7-512x512-jpg\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"mike-fisher\",\"name\":\"Mike Fisher\",\"title\":\"Product Engineer\"}],\"showLinks\":false}],[\"$\",\"div\",null,{\"className\":\"text-body-sm text-content-secondary\",\"children\":\"August 11, 2026\"}]]}]]}]]}],[\"$\",\"$L2b\",\"Introducing Investigations, powered by Nexus.\",{\"id\":\"96c39cdc-e0c8-4ab5-833a-a0b3ddcfb262\",\"href\":\"/blog/introducing-investigations-powered-by-nexus\",\"className\":\"group flex flex-col\",\"children\":[[\"$\",\"div\",null,{\"className\":\"bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video\",\"children\":[\"$\",\"$L2c\",null,{\"src\":\"https://cdn.sanity.io/images/oqy5aexb/production/fe5cc8a5e40649335c29265f6d423361338262f8-2400x1285.png?w=2000\u0026fit=max\u0026auto=format\",\"alt\":\"Introducing Investigations, powered by Nexus.\",\"fit\":\"cover\",\"className\":\"w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [\u0026_img]:transition-all [\u0026_img]:rounded-lg group-hover:[\u0026_img]:rounded\"}]}],\"$L2e\"]}]]}]]}]\n2e:[\"$\",\"div\",null,{\"className\":\"max-w-[546px] grow flex flex-col gap-2\",\"children\":[false,false,[\"$\",\"h3\",null,{\"className\":\"text-h4 text-pretty\",\"children\":\"Introducing Investigations, powered by Nexus.\"}],false,[\"$\",\"div\",null,{\"className\":\"flex flex-wrap items-center gap-x-4 gap-y-1\",\"children\":[[\"$\",\"$L2d\",null,{\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-4884ed999f884514b6fc1571af01407f7c78c286-512x512-png\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"pete\",\"name\":\"Pete Hamilton\",\"title\":\"Co-Founder \u0026 CTO\"}],\"showLinks\":false}],[\"$\",\"div\",null,{\"className\":\"text-body-sm text-content-secondary\",\"children\":\"August 5, 2026\"}]]}]]}]\n30:I[898118,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"ContentPostTemplate\"]\n35:I[27201,[\"/_next/static/immutable/chunks/0esgme6slw2os.js\"],\"IconMark\"]\n5:[[[[\"$\",\"script\",\"article-jsonld-BlogPosting\",{\"type\":\"application/ld+json\",\"id\":\"article-jsonld-BlogPosting\",\"data-testid\":\"$undefined\",\"dangerouslySetInnerHTML\":{\"__html\":\"{\\\"@context\\\":\\\"https://schema.org\\\",\\\"@type\\\":\\\"BlogPosting\\\",\\\"headline\\\":\\\"Fixing a Formula 1 car in under eight minutes\\\",\\\"url\\\":\\\"https://incident.io/blog/learning-from-incidents-in-formula-1\\\",\\\"author\\\":[{\\\"@type\\\":\\\"Person\\\",\\\"name\\\":\\\"Chris Evans\\\"}],\\\"datePublished\\\":\\\"2021-07-28T00:00:00.000Z\\\",\\\"dateModified\\\":\\\"2021-07-28T00:00:00.000Z\\\",\\\"image\\\":[\\\"https://cdn.sanity.io/images/oqy5aexb/production/6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\\\"],\\\"publisher\\\":{\\\"@type\\\":\\\"Organization\\\",\\\"name\\\":\\\"incident.io\\\",\\\"url\\\":\\\"https://incident.io\\\"},\\\"description\\\":\\\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...\\\"}\"}}]],null],\"$L2f\",[\"$\",\"div\",null,{\"className\":\"relative mx-auto max-w-[1192px] max-xl:px-4 flex flex-col gap-12 md:gap-20 lg:pt-20\",\"style\":\"$undefined\",\"children\":[false,[[\"$\",\"$L30\",null,{\"allPostsPath\":\"/blog\",\"post\":{\"_id\":\"imported-blog-2021-07-28-learning-from-incidents-formula-1-index-md\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397-jpg\",\"_type\":\"reference\"}},\"bio\":[{\"_key\":\"d8a3d1a9e648\",\"_type\":\"block\",\"children\":[{\"_key\":\"d437416bd863\",\"_type\":\"span\",\"marks\":[],\"text\":\"I'm one of the co-founders, and Field CTO here at incident.io.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"bb3fda6e342f\",\"_type\":\"block\",\"children\":[{\"_key\":\"7c40bc31bbbe\",\"_type\":\"span\",\"marks\":[],\"text\":\"\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"3d5ca43c28d6\",\"_type\":\"block\",\"children\":[{\"_key\":\"ea3db9e4ae01\",\"_type\":\"span\",\"marks\":[],\"text\":\"Words here are my own, unless they get me in trouble, in which case they're all generated by AI.\"}],\"markDefs\":[],\"style\":\"normal\"}],\"id\":\"chris\",\"name\":\"Chris Evans\",\"title\":\"Co-Founder \u0026 Field CTO\"}],\"body\":[{\"_key\":\"c705b7697a4a\",\"_type\":\"block\",\"children\":[{\"_key\":\"c705b7697a4a0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"e5133069d0c6\",\"_type\":\"block\",\"children\":[{\"_key\":\"e5133069d0c60\",\"_type\":\"span\",\"marks\":[],\"text\":\"You're faced with a decision: take your car back to the garage and face a significant penalty, or attempt to fix the car from the grid faster than you’ve ever done it before, knowing that failure will likely mean withdrawing.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"66e398a52fe9\",\"_type\":\"block\",\"children\":[{\"_key\":\"66e398a52fe90\",\"_type\":\"span\",\"marks\":[],\"text\":\"This is the situation the Red Bull racing team faced in the Hungary 2020 Grand Prix, and what happens next is a glowing example of effective incident response.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"cc79754ac655\",\"_type\":\"block\",\"children\":[{\"_key\":\"cc79754ac6550\",\"_type\":\"span\",\"marks\":[],\"text\":\"What’s more, and unlike many of the incidents we face on a daily basis, this one can be \"},{\"_key\":\"cc79754ac6551\",\"_type\":\"span\",\"marks\":[\"c9a82b0ef583\"],\"text\":\"watched back\"},{\"_key\":\"cc79754ac6552\",\"_type\":\"span\",\"marks\":[],\"text\":\" in glorious HD, and it’s well worth 8 minutes of your time.\"}],\"markDefs\":[{\"_key\":\"c9a82b0ef583\",\"_type\":\"link\",\"href\":\"https://www.youtube.com/watch?v=IGwm1QmwN9s\"}],\"style\":\"normal\"},{\"_key\":\"d877050d033e\",\"_type\":\"block\",\"children\":[{\"_key\":\"d877050d033e0\",\"_type\":\"span\",\"marks\":[],\"text\":\"\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"557e23641113\",\"_type\":\"image\",\"asset\":{\"_ref\":\"image-2058d12a26a1a0a5b96b3eb5d4516ca8831a3e1b-2540x1334-png\",\"_type\":\"reference\"},\"description\":\"\",\"markDefs\":null},{\"_key\":\"425e279777a9\",\"_type\":\"block\",\"children\":[{\"_key\":\"425e279777a90\",\"_type\":\"span\",\"marks\":[],\"text\":\"Assembling a team in seconds\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-assembling-a-team-in-seconds\",\"slug\":\"assembling-a-team-in-seconds\"}],\"style\":\"h3\"},{\"_key\":\"104be64c4eef\",\"_type\":\"block\",\"children\":[{\"_key\":\"104be64c4eef0\",\"_type\":\"span\",\"marks\":[],\"text\":\"One of the common patterns we see in incidents is the formation of ephemeral teams, where people who don’t regularly work together find themselves in an environment with new faces, unfamiliar challenges, and higher than usual pressure.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"b5f0b0ffcd69\",\"_type\":\"block\",\"children\":[{\"_key\":\"b5f0b0ffcd690\",\"_type\":\"span\",\"marks\":[],\"text\":\"In the Red Bull incident, the driver is involved and first on the scene. Alongside a host of automated telemetry, he reports what happened, and what he’s seeing on the ground. On the other end of the line, the Sporting Director is back at the pits and immediately assumes overall responsibility. In the seconds that follow the driver and director establish a common understanding of the problem and the decision is made to fix the car from the starting grid. The mechanics in the garage are briefed and the team is sent to assemble on the grid.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"b6c3e49f73ce\",\"_type\":\"block\",\"children\":[{\"_key\":\"b6c3e49f73ce0\",\"_type\":\"span\",\"marks\":[],\"text\":\"At this stage, we’re about one minute in and we have someone leading, an understanding of the situation, and a team forming at the grid where this incident will be managed.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"b26a83ef34a6\",\"_type\":\"block\",\"children\":[{\"_key\":\"b26a83ef34a60\",\"_type\":\"span\",\"marks\":[],\"text\":\"Procedures under pressure\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-procedures-under-pressure\",\"slug\":\"procedures-under-pressure\"}],\"style\":\"h3\"},{\"_key\":\"c5a9906688c1\",\"_type\":\"block\",\"children\":[{\"_key\":\"c5a9906688c10\",\"_type\":\"span\",\"marks\":[],\"text\":\"It’s common to find yourself outside your comfort zone during an incident. Whether it’s dealing with a system in a degraded state, or following a process you’ve never followed before, incidents have a tendency to throw surprises your way.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"ea9879689741\",\"_type\":\"block\",\"children\":[{\"_key\":\"ea98796897410\",\"_type\":\"span\",\"marks\":[],\"text\":\"With 20 minutes to race start, the team is attempting to fix the broken car – not from the garage as normal – but from the starting grid, surrounded by other cars and people. This is unfamiliar territory where they’re required to ferry the tools and parts they need between two separate locations. There appears to be some ambiguity in what’s required and where it's needed, so the director steps in to clear things up:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"75969d325644\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"Who is on garage?\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🔧 \\\"I’m on garage. I’m on my way [with parts]\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"7aa10165196a\",\"_type\":\"block\",\"children\":[{\"_key\":\"7aa10165196a0\",\"_type\":\"span\",\"marks\":[],\"text\":\"By clarifying responsibilities, everyone in the incident knows who to go to for what. Shortly after, the lead reminds everyone involved that they have standard procedures for this — providing a gentle nudge — whilst also remaining empathetic to the pressures of the folks dealing the issue.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"bc546ce286dd\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"!my-16 max-w-xl mx-auto pl-6 text-gray-900 text-2xl border-l-2 border-orange-600 sm:text-3xl\\\"\u003e\\n \u003csvg class=\\\"w-8 h-6 text-orange-600\\\" viewBox=\\\"0 0 35 28\\\" fill=\\\"none\\\" xmlns=\\\"http://www.w3.org/2000/svg\\\"\u003e\\n \u003cpath d=\\\"M25.983 17.068h5.608V28H19.605V15.617c0-4.834 1.356-8.626 4.069-11.378C26.459 1.413 30.234 0 35 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Zm-19.605 0h5.608V28H0V15.617C0 10.784 1.356 6.992 4.069 4.24 6.854 1.413 10.629 0 15.395 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Z\\\" fill=\\\"currentColor\\\"\u003e\u003c/path\u003e\\n \u003c/svg\u003e\\n \u003cp class=\\\"!mt-4\\\"\u003e We have procedures for requesting things back and forwards. I think most of those are being followed, but just in case it’s getting confused... \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"a16902e834b9\",\"_type\":\"block\",\"children\":[{\"_key\":\"a16902e834b90\",\"_type\":\"span\",\"marks\":[],\"text\":\"What’s great here is that the lead doesn’t throw procedures at the responders. There’s no sense of “you’re not doing it right” or “you’re not following the book”. They simply remind people of the process so they can use it in the incident, and then jump in to relieve pressure on the situation. We can see the impact this has in the remainder of the incident when we observe the change in communication style:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"0baf458db976\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 👩🏻🔧 \\\"Copy, we’ve got the [list of parts] on their way\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🔧 \\\"We’ve got [the part] now… so that’s going on\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"dae6258578dd\",\"_type\":\"block\",\"children\":[{\"_key\":\"dae6258578dd0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Self organization and communication\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-self-organization-and-communication\",\"slug\":\"self-organization-and-communication\"}],\"style\":\"h3\"},{\"_key\":\"f18983b69984\",\"_type\":\"block\",\"children\":[{\"_key\":\"f18983b699840\",\"_type\":\"span\",\"marks\":[],\"text\":\"We can't expect a lead to be responsible for every action that needs to take place in an incident. Everyone has a finite breadth and depth of knowledge, and we want to draw on the relative expertise from everyone involved to get things back on track. We want people to communicate what they're doing so everyone has the fullest possible picture of the incident, which we see in the Red Bull incident with freqeunt “heads-up” messages like this.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"8c70e173cbdf\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 🧍♂️ \\\"I’ve told Iggy from the FIA what we’re doing\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"25a26de2df22\",\"_type\":\"block\",\"children\":[{\"_key\":\"25a26de2df220\",\"_type\":\"span\",\"marks\":[],\"text\":\"Another good pattern in self-organization is the communicating intent with the option for others to object. In this scenario that might look like: \\\"Unless there's good reason not to, I'm going to let the FIA know what's going on here\\\". Which option is entirely context dependent, but if there's doubt as to whether an activity is the right one, biasing to communication before action is usually a safe bet.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"0d3d6dfe1692\",\"_type\":\"block\",\"children\":[{\"_key\":\"0d3d6dfe16920\",\"_type\":\"span\",\"marks\":[],\"text\":\"Adaptability in response\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-adaptability-in-response\",\"slug\":\"adaptability-in-response\"}],\"style\":\"h3\"},{\"_key\":\"8e1c339df67d\",\"_type\":\"block\",\"children\":[{\"_key\":\"8e1c339df67d0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Midway through the Red Bull incident, the lead and chief mechanic discuss how long the fix is likely to take, both demonstrating with a shared understanding of the deadlines they’re up against.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"70cb55b74a77\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"What’s the ETA?\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🔧 \\\"Probably longer than what we’ve got, but we’ll give it a go\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"We’d have to have done it faster than we’ve ever done it\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"1383cb6eb5bf\",\"_type\":\"block\",\"children\":[{\"_key\":\"1383cb6eb5bf0\",\"_type\":\"span\",\"marks\":[],\"text\":\"This is a lovely example of resilience and adaptability in incidents! The team is working in an unfamiliar place, with time pressures greater than they’ve ever managed, and with a high degree of uncertainty, and yet they remain calm and focused on resolving the problem.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"8a3be8f13624\",\"_type\":\"block\",\"children\":[{\"_key\":\"8a3be8f136240\",\"_type\":\"span\",\"marks\":[],\"text\":\"Assembling the bigger picture\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-assembling-the-bigger-picture\",\"slug\":\"assembling-the-bigger-picture\"}],\"style\":\"h3\"},{\"_key\":\"488c03104657\",\"_type\":\"block\",\"children\":[{\"_key\":\"488c031046570\",\"_type\":\"span\",\"marks\":[],\"text\":\"With 17 minutes to the race start, a lot has happened. People are self-assembling around the problem and picking up actions in their respective areas. The right things are most likely happening, but it’s the lead’s role to join the dots and \"},{\"_key\":\"488c031046571\",\"_type\":\"span\",\"marks\":[\"em\"],\"text\":\"make sure\"},{\"_key\":\"488c031046572\",\"_type\":\"span\",\"marks\":[],\"text\":\" this is the case. Aggregation of the available information is crucial in good decision making, and we see the following request from the lead.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"14f6f508c8a9\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"!my-16 max-w-xl mx-auto pl-6 text-gray-900 text-2xl border-l-2 border-orange-600 sm:text-3xl\\\"\u003e\\n \u003csvg class=\\\"w-8 h-6 text-orange-600\\\" viewBox=\\\"0 0 35 28\\\" fill=\\\"none\\\" xmlns=\\\"http://www.w3.org/2000/svg\\\"\u003e\\n \u003cpath d=\\\"M25.983 17.068h5.608V28H19.605V15.617c0-4.834 1.356-8.626 4.069-11.378C26.459 1.413 30.234 0 35 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Zm-19.605 0h5.608V28H0V15.617C0 10.784 1.356 6.992 4.069 4.24 6.854 1.413 10.629 0 15.395 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Z\\\" fill=\\\"currentColor\\\"\u003e\u003c/path\u003e\\n \u003c/svg\u003e\\n \u003cp class=\\\"!mt-4\\\"\u003e Let’s focus on getting some information to me. I need to know how long those bits will take to change \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"d19b53f8ccd2\",\"_type\":\"block\",\"children\":[{\"_key\":\"d19b53f8ccd20\",\"_type\":\"span\",\"marks\":[],\"text\":\"Soon after we see a brief discussion between the lead and the engineer which helps them develop a shared understanding of the deadlines they’re working towards. Note here that the lead does not put the deadline on the team; it’s something they establish together:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"bf1793ae331b\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"At what point do we abandon this so we can comfortably get the car off the grid? Do we need 4 minutes to get the car off the grid?\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🔧 \\\"Yeah about that\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"Then you know your deadline\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"be514605d70d\",\"_type\":\"block\",\"children\":[{\"_key\":\"be514605d70d0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Empathetic communication\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-empathetic-communication\",\"slug\":\"empathetic-communication\"}],\"style\":\"h3\"},{\"_key\":\"402f15463f1f\",\"_type\":\"block\",\"children\":[{\"_key\":\"402f15463f1f0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Many of us will have found ourselves in incidents, deep in focus, and being distracted by someone asking for a status update. It’s not an unreasonable situation; incidents are founded on communication and information flow, so update requests are to be expected. So what’s the solution? Asking empathetically, in a way that acknowledges you’re aware of what they’re dealing with. At 14 minutes to the race, we see a perfect of example of this where the lead is looking for a progress update from the team.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"29a0683a2eac\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"!my-16 max-w-xl mx-auto pl-6 text-gray-900 text-2xl border-l-2 border-orange-600 sm:text-3xl\\\"\u003e\\n \u003csvg class=\\\"w-8 h-6 text-orange-600\\\" viewBox=\\\"0 0 35 28\\\" fill=\\\"none\\\" xmlns=\\\"http://www.w3.org/2000/svg\\\"\u003e\\n \u003cpath d=\\\"M25.983 17.068h5.608V28H19.605V15.617c0-4.834 1.356-8.626 4.069-11.378C26.459 1.413 30.234 0 35 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Zm-19.605 0h5.608V28H0V15.617C0 10.784 1.356 6.992 4.069 4.24 6.854 1.413 10.629 0 15.395 0v5.578c-3.079 0-5.352.818-6.818 2.454-1.466 1.636-2.2 4.127-2.2 7.474v1.562Z\\\" fill=\\\"currentColor\\\"\u003e\u003c/path\u003e\\n \u003c/svg\u003e\\n \u003cp class=\\\"!mt-4\\\"\u003e I need to know your ETA on having that car repaired… have you got the presence of mind to be able to talk to me? \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"3a0b05daf5d6\",\"_type\":\"block\",\"children\":[{\"_key\":\"3a0b05daf5d60\",\"_type\":\"span\",\"marks\":[],\"text\":\"High frequency comms\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-high-frequency-comms\",\"slug\":\"high-frequency-comms\"}],\"style\":\"h3\"},{\"_key\":\"bd658e39dcf6\",\"_type\":\"block\",\"children\":[{\"_key\":\"bd658e39dcf60\",\"_type\":\"span\",\"marks\":[],\"text\":\"In the final minutes of the incident, we see a flurry of activity from the people involved in the incident. It’s not uncommon for incidents to have pinch points, and increasing the frequency and detail of comms to keep everyone aligned can help to avoid complications.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"263fdc360dcb\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 🧑🏼🔧 \\\"Wheel on lads, wheel on\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"30 seconds until wheels need to be fully fitted\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🔧 \\\"Still over 20 seconds, plenty of time\\\" \u003c/p\u003e\\n \u003cp\u003e 🧑🏼🚒 \\\"Can I confirm, all four wheels are fitted?\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"714ae6989bc7\",\"_type\":\"block\",\"children\":[{\"_key\":\"714ae6989bc70\",\"_type\":\"span\",\"marks\":[],\"text\":\"The lead wants the team to be fully aware of the time pressures, and the engineer wants the mechanics to remain calm whilst finalising the fixes. The overall status is clear to all involved.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"b4acae78e11d\",\"_type\":\"block\",\"children\":[{\"_key\":\"b4acae78e11d0\",\"_type\":\"span\",\"marks\":[],\"text\":\"In just under 18 minutes, Red Bull took a car from a state of disrepair, through to full race readiness, having fixed it on the starting grid faster than they’d ever done it before. At the end of the race the car placed 2nd overall.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"373edaf19cde\",\"_type\":\"rawhtml\",\"html\":\"\u003cdiv class=\\\"relative text-indigo-800 text-l sm:text-l font-semibold md:flex-grow mt-20 mb-14 leading-tight\\\"\u003e\\n \u003cp\u003e 🏎 \\\"I want to say thank you to the mechanics. They saved the day, you guys are legends.\\\" \u003c/p\u003e\\n\u003c/div\u003e\",\"markDefs\":null},{\"_key\":\"799766f4ca59\",\"_type\":\"block\",\"children\":[{\"_key\":\"799766f4ca590\",\"_type\":\"span\",\"marks\":[],\"text\":\"Incident response we can all aspire to!\"}],\"markDefs\":[],\"style\":\"normal\"}],\"category\":{\"id\":\"article\",\"name\":\"Article\"},\"date\":\"2021-07-28T00:00:00.000Z\",\"description\":\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...\",\"faqs\":{\"title\":\"FAQs\",\"items\":[]},\"heroImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\",\"heroImgAlt\":\"Red Bull formula 1 car\",\"heroImgCreditName\":\"Jp Valery\",\"heroImgCreditUrl\":\"https://unsplash.com/photos/zOo_MkkJwJA?utm_source=unsplash\u0026utm_medium=referral\u0026utm_content=creditShareLink\",\"isFeatured\":null,\"isHeroImgHidden\":null,\"isHiddenFromLists\":null,\"mediaBox\":\"$undefined\",\"ogCardStyle\":\"none\",\"ogDescription\":null,\"ogImage\":\"\",\"ogTitle\":null,\"priority\":50,\"readingTime\":{\"minutes\":7,\"text\":\"7 min read\"},\"related\":[{\"_id\":\"96c39cdc-e0c8-4ab5-833a-a0b3ddcfb262\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-4884ed999f884514b6fc1571af01407f7c78c286-512x512-png\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"pete\",\"name\":\"Pete Hamilton\",\"title\":\"Co-Founder \u0026 CTO\"}],\"category\":{\"id\":\"article\",\"name\":\"Article\"},\"date\":\"2026-08-05T13:48:00.000Z\",\"description\":\"Today we're launching Investigations: agentic root cause analysis that starts the moment you're paged, figures out what broke and why, and works with your team through to resolution. Here's what we built, what's powering it, and why it took some time to get right.\",\"heroImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/fe5cc8a5e40649335c29265f6d423361338262f8-2400x1285.png?w=2000\u0026fit=max\u0026auto=format\",\"heroImgAlt\":null,\"heroImgCreditName\":null,\"heroImgCreditUrl\":null,\"isFeatured\":true,\"isHeroImgHidden\":false,\"isHiddenFromLists\":false,\"ogCardStyle\":\"none\",\"ogDescription\":null,\"ogImage\":\"\",\"ogTitle\":null,\"priority\":50,\"slug\":\"/blog/introducing-investigations-powered-by-nexus\",\"thumbImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/fe5cc8a5e40649335c29265f6d423361338262f8-2400x1285.png?w=2000\u0026fit=max\u0026auto=format\",\"thumbImgAlt\":null,\"title\":\"Introducing Investigations, powered by Nexus.\",\"updatedAt\":\"2026-08-05T15:17:27Z\",\"url\":\"https://incident.io/blog/introducing-investigations-powered-by-nexus\",\"postPath\":\"/blog/introducing-investigations-powered-by-nexus\",\"body\":[],\"canonicalSlug\":\"/blog/introducing-investigations-powered-by-nexus\",\"headings\":[],\"humanDate\":\"August 5, 2026\",\"machineDate\":\"2026-05-08\",\"readingTime\":{\"minutes\":\"$undefined\",\"text\":\"undefined min read\"},\"faqs\":{\"title\":\"FAQs\",\"items\":[]},\"mediaBox\":\"$undefined\",\"related\":\"$undefined\",\"relatedHub\":\"$undefined\",\"isDebriefPodcastPost\":false},{\"_id\":\"651de2c6-9c54-4c87-9ddd-0a7f5a01f0ad\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-ce12f50d2315b4542ffb13f281a12222769bf05e-512x512-jpg\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"tom-wentworth\",\"name\":\"Tom Wentworth\",\"title\":\"Chief Marketing Officer\"}],\"category\":{\"id\":\"article\",\"name\":\"Article\"},\"date\":\"2026-07-28T14:21:14.571Z\",\"description\":\"PagerDuty published a new comparison table about incident.io. Once again, it describes a product we don't recognize. So once again, we're correcting the record, row by row, with receipts.\",\"heroImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/f159625bf31292b9bc4aec061f1c4962f67575d8-2400x1285.jpg?w=2000\u0026fit=max\u0026auto=format\",\"heroImgAlt\":null,\"heroImgCreditName\":null,\"heroImgCreditUrl\":null,\"isFeatured\":false,\"isHeroImgHidden\":false,\"isHiddenFromLists\":false,\"ogCardStyle\":\"none\",\"ogDescription\":null,\"ogImage\":\"\",\"ogTitle\":null,\"priority\":50,\"slug\":\"/blog/fact-checking-pager-dutys-opsgenie-alternatives-comparison-table\",\"thumbImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/f159625bf31292b9bc4aec061f1c4962f67575d8-2400x1285.jpg?w=2000\u0026fit=max\u0026auto=format\",\"thumbImgAlt\":null,\"title\":\"Fact-checking PagerDuty's Opsgenie alternatives comparison table\",\"updatedAt\":\"2026-07-28T15:41:35Z\",\"url\":\"https://incident.io/blog/fact-checking-pager-dutys-opsgenie-alternatives-comparison-table\",\"postPath\":\"/blog/fact-checking-pager-dutys-opsgenie-alternatives-comparison-table\",\"body\":[],\"canonicalSlug\":\"/blog/fact-checking-pager-dutys-opsgenie-alternatives-comparison-table\",\"headings\":[],\"humanDate\":\"July 28, 2026\",\"machineDate\":\"2026-28-07\",\"readingTime\":{\"minutes\":\"$undefined\",\"text\":\"undefined min read\"},\"faqs\":{\"title\":\"FAQs\",\"items\":[]},\"mediaBox\":\"$undefined\",\"related\":\"$undefined\",\"relatedHub\":\"$undefined\",\"isDebriefPodcastPost\":false},{\"_id\":\"9a857ba5-4802-4914-824c-4d39edf3d2bc\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-ce12f50d2315b4542ffb13f281a12222769bf05e-512x512-jpg\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"tom-wentworth\",\"name\":\"Tom Wentworth\",\"title\":\"Chief Marketing Officer\"}],\"category\":{\"id\":\"article\",\"name\":\"Article\"},\"date\":\"2026-07-09T13:30:00.000Z\",\"description\":\"Today, we're launching the Opsgenie Rescue Program to make that landing soft: simplified migration and free overlap so you never pay two vendors at once.\",\"heroImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/99b4ca44ffdb44a3f5ebac2d9e18dd8044cf3967-2000x1125.png?w=2000\u0026fit=max\u0026auto=format\",\"heroImgAlt\":null,\"heroImgCreditName\":null,\"heroImgCreditUrl\":null,\"isFeatured\":false,\"isHeroImgHidden\":false,\"isHiddenFromLists\":false,\"ogCardStyle\":\"none\",\"ogDescription\":null,\"ogImage\":\"\",\"ogTitle\":null,\"priority\":50,\"slug\":\"/blog/introducing-the-opsgenie-rescue-program\",\"thumbImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/99b4ca44ffdb44a3f5ebac2d9e18dd8044cf3967-2000x1125.png?w=2000\u0026fit=max\u0026auto=format\",\"thumbImgAlt\":null,\"title\":\"Your genie is vanishing: introducing the Opsgenie rescue program\",\"updatedAt\":\"2026-09-03T14:40:44Z\",\"url\":\"https://incident.io/blog/introducing-the-opsgenie-rescue-program\",\"postPath\":\"/blog/introducing-the-opsgenie-rescue-program\",\"body\":[],\"canonicalSlug\":\"/blog/introducing-the-opsgenie-rescue-program\",\"headings\":[],\"humanDate\":\"July 9, 2026\",\"machineDate\":\"2026-09-07\",\"readingTime\":{\"minutes\":\"$undefined\",\"text\":\"undefined min read\"},\"faqs\":{\"title\":\"FAQs\",\"items\":[]},\"mediaBox\":\"$undefined\",\"related\":\"$undefined\",\"relatedHub\":\"$undefined\",\"isDebriefPodcastPost\":false}],\"relatedHub\":{\"posts\":[{\"_id\":\"imported-blog-2021-07-28-learning-from-incidents-formula-1-index-md\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397-jpg\",\"_type\":\"reference\"}},\"bio\":[{\"_key\":\"d8a3d1a9e648\",\"_type\":\"block\",\"children\":[{\"_key\":\"d437416bd863\",\"_type\":\"span\",\"marks\":[],\"text\":\"I'm one of the co-founders, and Field CTO here at incident.io.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"bb3fda6e342f\",\"_type\":\"block\",\"children\":[{\"_key\":\"7c40bc31bbbe\",\"_type\":\"span\",\"marks\":[],\"text\":\"\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"3d5ca43c28d6\",\"_type\":\"block\",\"children\":[{\"_key\":\"ea3db9e4ae01\",\"_type\":\"span\",\"marks\":[],\"text\":\"Words here are my own, unless they get me in trouble, in which case they're all generated by AI.\"}],\"markDefs\":[],\"style\":\"normal\"}],\"id\":\"chris\",\"name\":\"Chris Evans\",\"title\":\"Co-Founder \u0026 Field CTO\"}],\"category\":{\"id\":\"article\",\"name\":\"Article\"},\"date\":\"2021-07-28T00:00:00.000Z\",\"description\":\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...\",\"heroImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\",\"heroImgAlt\":\"Red Bull formula 1 car\",\"heroImgCreditName\":\"Jp Valery\",\"heroImgCreditUrl\":\"https://unsplash.com/photos/zOo_MkkJwJA?utm_source=unsplash\u0026utm_medium=referral\u0026utm_content=creditShareLink\",\"isFeatured\":null,\"isHeroImgHidden\":null,\"isHiddenFromLists\":null,\"ogCardStyle\":\"none\",\"ogDescription\":null,\"ogImage\":\"\",\"ogTitle\":null,\"priority\":50,\"slug\":\"/blog/learning-from-incidents-in-formula-1\",\"thumbImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\",\"thumbImgAlt\":\"Red Bull Max Verstappen Crash\",\"title\":\"Fixing a Formula 1 car in under eight minutes\",\"updatedAt\":\"2024-12-06T22:22:56Z\",\"url\":\"https://incident.io/blog/learning-from-incidents-in-formula-1\",\"postPath\":\"/blog/learning-from-incidents-in-formula-1\",\"body\":[],\"canonicalSlug\":\"/blog/learning-from-incidents-in-formula-1\",\"headings\":[],\"humanDate\":\"July 28, 2021\",\"machineDate\":\"2021-28-07\",\"readingTime\":{\"minutes\":\"$undefined\",\"text\":\"undefined min read\"},\"faqs\":{\"title\":\"FAQs\",\"items\":[]},\"mediaBox\":\"$undefined\",\"related\":\"$undefined\",\"relatedHub\":\"$undefined\",\"isDebriefPodcastPost\":false},{\"_id\":\"a66ab727-3766-4d71-81e9-bbf5c8a2d4a2\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-7971ec7063054a94ed2d9a96e15bf10cb25a3e8d-3397x3397-jpg\",\"_type\":\"reference\"}},\"bio\":[{\"_key\":\"d8a3d1a9e648\",\"_type\":\"block\",\"children\":[{\"_key\":\"d437416bd863\",\"_type\":\"span\",\"marks\":[],\"text\":\"I'm one of the co-founders, and Field CTO here at incident.io.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"bb3fda6e342f\",\"_type\":\"block\",\"children\":[{\"_key\":\"7c40bc31bbbe\",\"_type\":\"span\",\"marks\":[],\"text\":\"\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"3d5ca43c28d6\",\"_type\":\"block\",\"children\":[{\"_key\":\"ea3db9e4ae01\",\"_type\":\"span\",\"marks\":[],\"text\":\"Words here are my own, unless they get me in trouble, in which case they're all generated by AI.\"}],\"markDefs\":[],\"style\":\"normal\"}],\"id\":\"chris\",\"name\":\"Chris Evans\",\"title\":\"Co-Founder \u0026 Field CTO\"}],\"category\":{\"id\":\"article\",\"name\":\"Article\"},\"date\":\"2024-12-05T09:44:12.832Z\",\"description\":\"On August 28, 2023, a software bug in the UK air traffic control system caused six hours of chaos, reducing air traffic capacity and forcing manual operations. It's a great story of failure, resilience and communications in complex systems.\",\"heroImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/48eac63fd18765f9a40994b0aae77ea8e772e61d-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\",\"heroImgAlt\":null,\"heroImgCreditName\":null,\"heroImgCreditUrl\":null,\"isFeatured\":null,\"isHeroImgHidden\":null,\"isHiddenFromLists\":null,\"ogCardStyle\":\"none\",\"ogDescription\":null,\"ogImage\":\"\",\"ogTitle\":null,\"priority\":50,\"slug\":\"/blog/the-flight-plan-that-brought-uk-airspace-to-its-knees\",\"thumbImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/48eac63fd18765f9a40994b0aae77ea8e772e61d-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\",\"thumbImgAlt\":null,\"title\":\"The flight plan that brought UK airspace to its knees\",\"updatedAt\":\"2026-06-24T08:16:00Z\",\"url\":\"https://incident.io/blog/the-flight-plan-that-brought-uk-airspace-to-its-knees\",\"postPath\":\"/blog/the-flight-plan-that-brought-uk-airspace-to-its-knees\",\"body\":[],\"canonicalSlug\":\"/blog/the-flight-plan-that-brought-uk-airspace-to-its-knees\",\"headings\":[],\"humanDate\":\"December 5, 2024\",\"machineDate\":\"2024-05-12\",\"readingTime\":{\"minutes\":\"$undefined\",\"text\":\"undefined min read\"},\"faqs\":{\"title\":\"FAQs\",\"items\":[]},\"mediaBox\":\"$undefined\",\"related\":\"$undefined\",\"relatedHub\":\"$undefined\",\"isDebriefPodcastPost\":false}],\"slug\":\"/hubs/learning-from-other-fields\",\"title\":\"Learning from other fields\"},\"slug\":\"/blog/learning-from-incidents-in-formula-1\",\"thumbImg\":\"https://cdn.sanity.io/images/oqy5aexb/production/6ffcdbb379aa24b1ec27d99266473fc5a4bd20b3-2400x1350.png?w=2000\u0026fit=max\u0026auto=format\",\"thumbImgAlt\":\"Red Bull Max Verstappen Crash\",\"title\":\"Fixing a Formula 1 car in under eight minutes\",\"updatedAt\":\"2024-12-06T22:22:56Z\",\"url\":\"https://incident.io/blog/learning-from-incidents-in-formula-1\",\"postPath\":\"/blog/learning-from-incidents-in-formula-1\",\"canonicalSlug\":\"/hubs/learning-from-other-fields/learning-from-incidents-in-formula-1\",\"headings\":[{\"id\":\"assembling-a-team-in-seconds\",\"value\":\"Assembling a team in seconds\",\"depth\":3},{\"id\":\"procedures-under-pressure\",\"value\":\"Procedures under pressure\",\"depth\":3},{\"id\":\"self-organization-and-communication\",\"value\":\"Self organization and communication\",\"depth\":3},{\"id\":\"adaptability-in-response\",\"value\":\"Adaptability in response\",\"depth\":3},{\"id\":\"assembling-the-bigger-picture\",\"value\":\"Assembling the bigger picture\",\"depth\":3},{\"id\":\"empathetic-communication\",\"value\":\"Empathetic communication\",\"depth\":3},{\"id\":\"high-frequency-comms\",\"value\":\"High frequency comms\",\"depth\":3}],\"humanDate\":\"July 28, 2021\",\"machineDate\":\"2021-28-07\",\"isDebriefPodcastPost\":false},\"otherPosts\":[\"$5:2:props:children:1:0:props:post:relatedHub:posts:1\"],\"otherPostsTitle\":\"More from Learning from other fields\"}],\"$L31\",\"$L32\",\"$L33\"]]}],\"$L34\"]\n15:null\n19:[[\"$\",\"title\",\"0\",{\"children\":\"Fixing a Formula 1 car in under eight minutes | incident.io\"}],[\"$\",\"meta\",\"1\",{\"name\":\"description\",\"content\":\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...\"}],[\"$\",\"meta\",\"2\",{\"name\":\"keywords\",\"content\":\"incident,incident management,incident response,post mortem,outage,slack incident,incident channel\"}],[\"$\",\"meta\",\"3\",{\"name\":\"slack-app-id\",\"content\":\"A01DEGPUHHC\"}],[\"$\",\"link\",\"4\",{\"rel\":\"canonical\",\"href\":\"https://incident.io/hubs/learning-from-other-fields/learning-from-incidents-in-formula-1\"}],[\"$\",\"meta\",\"5\",{\"property\":\"og:title\",\"content\":\"Fixing a Formula 1 car in under eight minutes | incident.io\"}],[\"$\",\"meta\",\"6\",{\"property\":\"og:description\",\"content\":\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...\"}],[\"$\",\"meta\",\"7\",{\"property\":\"og:image\",\"content\":\"https://incident.io/socialcard/blog/learning-from-incidents-in-formula-1?1733523776000\"}],[\"$\",\"meta\",\"8\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"9\",{\"property\":\"og:image:height\",\"content\":\"628\"}],[\"$\",\"meta\",\"10\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"11\",{\"name\":\"twitter:site\",\"content\":\"@incident_io\"}],[\"$\",\"meta\",\"12\",{\"name\":\"twitter:creator\",\"content\":\"@incident_io\"}],[\"$\",\"meta\",\"13\",{\"name\":\"twitter:title\",\"content\":\"Fixing a Formula 1 car in under eight minutes\"}],[\"$\",\"meta\",\"14\",{\"name\":\"twitter:description\",\"content\":\"Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...\"}],[\"$\",\"meta\",\"15\",{\"name\":\"twitter:image\",\"content\":\"https://incident.io/socialcard/blog/learning-from-incidents-in-formula-1?1733523776000\"}],[\"$\",\"meta\",\"16\",{\"name\":\"twitter:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"17\",{\"name\":\"twitter:image:height\",\"content\":\"628\"}],[\"$\",\"link\",\"18\",{\"rel\":\"icon\",\"href\":\"/icons/icon-48x48.png\"}],[\"$\",\"link\",\"19\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-48x48.png\",\"sizes\":\"48x48\"}],[\"$\",\"link\",\"20\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-72x72.png\",\"sizes\":\"72x72\"}],[\"$\",\"link\",\"21\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-96x96.png\",\"sizes\":\"96x96\"}],[\"$\",\"link\",\"22\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-144x144.png\",\"sizes\":\"144x144\"}],[\"$\",\"link\",\"23\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-192x192.png\",\"sizes\":\"192x192\"}],[\"$\",\"link\",\"24\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-256x256.png\",\"sizes\":\"256x256\"}],[\"$\",\"link\",\"25\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-384x384.png\",\"sizes\":\"384x384\"}],[\"$\",\"link\",\"26\",{\"rel\":\"apple-touch-icon\",\"href\":\"/icons/icon-512x512.png\",\"sizes\":\"512x512\"}],[\"$\",\"$L35\",\"27\",{}]]\n36:I[479520,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"\"]\n37:I[388027,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"ReadingProgressBar\"]\n31:[\"$\",\"hr\",null,{\"className\":\"h-px w-full border-stroke-primary dark:border-stroke-invert max-w-[1192px] mx-auto\"}]\n33:[\"$\",\"$L28\",null,{\"useLegacyWidth\":false}]\n34:[\"$\",\"$L36\",null,{\"type\":\"text/javascript\",\"src\":\"https://platform.twitter.com/widgets.js\",\"async\":true,\"strategy\":\"lazyOnload\"}]\n2f:[\"$\",\"$L2a\",null,{\"className\":\"$undefined\",\"theme\":\"light\",\"stickyNavTheme\":\"dark\",\"stickyNavClassName\":\"$undefined\",\"stickyNavAfterSlot\":[\"$\",\"$L37\",null,{\"className\":\"absolute -bottom-2\"}],\"hasBlurredBackground\":\"$undefined\",\"showSignupButtonOnInitialLoad\":\"$undefined\",\"showSignupButtonInStickyNav\":\"$undefined\",\"showNavContent\":\"$undefined\",\"showCtas\":[\"request-demo\",\"login\"],\"children\":\"$undefined\",\"mobileChildren\":\"$undefined\",\"initiallyTransparent\":\"$undefined\",\"switchToLightOnScroll\":\"$undefined\",\"customCtas\":\"$undefined\",\"demoHref\":\"$undefined\"}]\n38:Tac7,M64.585 70.707c0-2.056-.082-3.562.024-5.051.103-1.436-.6-1.805-1.861-1.941a65 65 0 0 1-7.613-1.077c-3.706-.858-5.644-2.95-5.676-6.699-.058-6.805.239-13.615.449-20.422.058-1.908.982-3.522 2.753-4.233 2.345-.941 4.79-2.126 7.238-2.24 18.487-.86 36.98-1.648 55.481-2.117 11.857-.3 23.731-.09 35.595.054a57 57 0 0 1 9.753 1.07c4.438.833 6.258 2.847 6.862 7.275.842 6.162 1.19 12.354.082 18.52-1.066 5.937-3.995 8.578-10.004 9.166-1.849.18-3.713.194-5.57.283-2.641.128-2.717.233-2.193 3.277.811.066 1.674.146 2.538.205 1.855.127 3.719.177 5.566.373 7.408.788 9.507 2.64 10.162 10.009.495 5.104.571 10.24.228 15.357-.499 6.596-3.609 9.422-10.143 10.138-3.423.375-6.867.55-10.527.834l.252 4.773c.904.089 1.755.16 2.605.257 3.426.404 6.88.656 10.267 1.276 3.231.59 5.469 2.576 6.018 5.942 1.088 6.676 1.473 13.391.219 20.086-1.048 5.591-4.045 8.412-9.78 8.719-7.337.394-14.688.47-22.035.565-20.19.259-40.38.518-60.57.638-5.216.031-10.436-.425-15.652-.715a22.4 22.4 0 0 1-3.668-.575c-4.525-1.023-6.462-3.047-6.5-7.718-.053-6.454.272-12.911.478-19.365.068-2.122 1.05-3.869 3.03-4.626 2.92-1.121 5.95-1.953 9.486-3.083l.563-4.066c-2.14-.331-4.057-.545-5.937-.936-4.235-.88-6.258-2.95-6.376-7.261-.179-6.54-.028-13.09.036-19.637.02-2.116.97-3.888 2.945-4.679a57 57 0 0 1 7.496-2.328c1.145-.282 2.418-.048 3.98-.048m44.498 26.886v-.361c3.006 0 6.014.073 9.018-.013q18.975-.54 37.945-1.17c3.85-.129 4.805-.875 4.939-4.7.17-4.846-.075-9.708-.159-14.562-.03-1.658-.782-2.612-2.57-2.684-1.676-.068-3.343-.377-5.019-.44-20.993-.78-41.932.383-62.865 1.777q-16.68 1.11-33.377 1.992c-1.774.096-2.039 1-1.95 2.406.344 5.476.702 10.946 1.01 16.421.107 1.895 1.158 2.659 2.918 2.678 7.868.085 15.744.4 23.606.176 8.842-.255 17.67-.993 26.504-1.52m-3.848 17.2-.011.352c-6.008.319-12.016.691-18.03.941q-15.382.639-30.772 1.117c-1.843.053-2.273.911-2.207 2.482.212 5.126.382 10.256.603 15.382.13 3.064.388 3.552 3.583 3.706 7.596.368 15.206.751 22.809.65 15.132-.2 30.259-.767 45.39-1.095 9.469-.205 18.943-.217 28.412-.386 3.548-.064 4.589-.837 4.793-4.285.292-4.929.178-9.883.21-14.826.012-1.662-.765-2.628-2.522-2.769-1.939-.155-3.866-.581-5.804-.613-15.485-.257-30.969-.447-46.454-.656m.038-81.623-.009.412c-5.127.256-10.253.547-15.382.76-10.875.452-21.75.908-32.63 1.244-1.821.056-2.617.56-2.533 2.416.229 5.038.39 10.079.598 15.118.143 3.469.346 3.918 3.783 4.084 7.51.362 15.035.718 22.548.616 14.691-.2 29.376-.763 44.066-1.083 9.912-.217 19.828-.248 29.74-.416 3.677-.062 4.643-.783 4.884-4.472.305-4.664.291-9.357.207-14.036-.053-2.83-.368-3.002-3.272-3.453a31 31 0 0 0-4.219-.46q-23.889-.397-47.781-.73m34.918 70.226-71.115 2.452.699 4.303 70.15-2.374zM71.847 70.004l69.494-3.832q.182-.503.26-1.032-.016-.9-.156-1.79l-70.394.867c.192 1.914.334 3.403.5 4.891q.106.462.294.896z39:T613,M86.987 89.137c-4.978.235-11.428.551-17.88.834-1.144.05-2.415.254-3.406-.151-.893-.366-1.921-1.399-2.067-2.275-.115-.69.869-2.023 1.64-2.298a17.7 17.7 0 0 1 5.194-.918q19.227-.75 38.46-1.35a21.3 21.3 0 0 1 3.698.25c1.445.208 2.544 1.01 2.609 2.555s-1.004 2.499-2.399 2.76c-1.821.35-3.669.54-5.524.567-6.282.067-12.565.026-20.325.026M153.008 88.199a3.404 3.404 0 0 1-3.32-3.416c.074-2.035 1.458-3.543 3.218-3.509a3.72 3.72 0 0 1 3.509 3.606 3.373 3.373 0 0 1-3.407 3.319M141.657 88.559a3.414 3.414 0 0 1-3.403-3.347c-.019-1.875 1.177-2.952 3.26-2.938 2.153.013 3.504 1.246 3.436 3.136a3.315 3.315 0 0 1-3.293 3.148M128.268 82.723a3.27 3.27 0 0 1 3.137 2.968 2.86 2.86 0 0 1-.907 2.118 2.86 2.86 0 0 1-2.176.758 2.95 2.95 0 0 1-2.801-2.94 2.74 2.74 0 0 1 .749-2.043 2.75 2.75 0 0 1 1.998-.861M87.676 130.021h-19.35q-1.591.05-3.179-.069c-1.452-.156-2.566-.86-2.632-2.465-.06-1.486.95-2.276 2.254-2.539a26 26 0 0 1 4.727-.599q19.49-.294 38.979-.466c1.14-.011 2.427-.064 3.382.422.962.489 2.188 1.612 2.206 2.481.019.879-1.14 2.071-2.079 2.6-.926.522-2.222.51-3.357.517-6.984.041-13.967.02-20.948.02zM151.787 123.145a3.65 3.65 0 0 1 3.615 3.514 3.375 3.375 0 0 1-3.115 3.372 3.38 3.38 0 0 1-3.551-3.2c-.06-1.981 1.311-3.637 3.051-3.686M137.269 126.814c-.026-1.853 1.215-2.999 3.224-2.977 2.127.025 3.489 1.271 3.435 3.146a3.283 3.283 0 0 1-3.26 3.148 3.4 3.4 0 0 1-3.399-3.317M127.531 129.834a2.91 2.91 0 0 1-3.004-2.959 2.8 2.8 0 0 1 .192-1.087 2.802 2.802 0 0 1 2.587-1.784 3.305 3.305 0 0 1 3.067 3.025 2.77 2.77 0 0 1-.828 2.003 2.776 2.776 0 0 1-2.014.80232:[\"$\",\"section\",null,{\"className\":\"\",\"children\":[[\"$\",\"div\",null,{\"className\":\"mx-auto flex flex-col gap-3 items-center text-center mb-10\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"fill\":\"none\",\"viewBox\":\"0 0 246 151\",\"className\":\"w-[96px] sm:w-[246px]\",\"children\":[[\"$\",\"g\",null,{\"fill\":\"#E4D9C8\",\"clipPath\":\"url(#server-racks_svg__a)\",\"children\":[[\"$\",\"path\",null,{\"d\":\"$38\"}],[\"$\",\"path\",null,{\"d\":\"$39\"}]]}],\"$L3a\",\"$L3b\",\"$L3c\"]}],\"$L3d\",\"$L3e\"]}],\"$L3f\"]}]\n43:I[605500,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"Image\"]\n40:Tbe9,M155.218 63.963c1.78-1.028 3.043-1.853 4.386-2.505 1.294-.629 1.263-1.422.75-2.582a65 65 0 0 1-2.874-7.132c-1.109-3.639-.267-6.362 2.964-8.265 5.864-3.453 11.911-6.6 17.91-9.822 1.681-.903 3.541-.91 5.042.268 1.988 1.56 4.237 3.085 5.56 5.148 9.987 15.58 19.917 31.202 29.573 46.99 6.188 10.118 11.944 20.506 17.752 30.853a57 57 0 0 1 3.948 8.981c1.498 4.26.664 6.843-2.868 9.58-4.916 3.81-10.104 7.208-15.998 9.331-5.674 2.045-9.426.829-12.94-4.081-1.08-1.51-2.024-3.118-3.031-4.682-1.431-2.223-1.56-2.236-3.933-.261.348.736.71 1.523 1.091 2.301.818 1.67 1.706 3.309 2.461 5.007 3.02 6.809 2.465 9.553-3.588 13.804a94 94 0 0 1-13.186 7.877c-5.961 2.865-9.964 1.586-13.851-3.715-2.036-2.777-3.91-5.672-5.985-8.7-1.337.868-2.558 1.66-4.008 2.605.375.827.739 1.599 1.079 2.385 1.363 3.168 2.872 6.286 4.029 9.529 1.105 3.092.504 6.024-2.137 8.182-5.237 4.281-10.86 7.972-17.285 10.233-5.366 1.888-9.308.703-12.442-4.11-4.009-6.157-7.751-12.485-11.506-18.801-10.32-17.354-20.639-34.71-30.838-52.136-2.634-4.501-4.85-9.25-7.206-13.912a22.3 22.3 0 0 1-1.336-3.465c-1.377-4.43-.592-7.119 3.434-9.488 5.562-3.272 11.317-6.22 17.01-9.268 1.871-1.002 3.875-1.025 5.521.312 2.43 1.968 4.666 4.176 7.413 6.673l3.802-1.546c-.784-2.019-1.556-3.786-2.158-5.61-1.355-4.107-.574-6.894 3.1-9.152 5.575-3.424 11.324-6.57 17.024-9.787 1.843-1.04 3.853-1.105 5.525.211a57 57 0 0 1 5.764 5.328c.817.85 1.251 2.07 2.032 3.422m-1.036 51.979.313-.181c1.503 2.604 2.944 5.245 4.52 7.804a7868 7868 0 0 0 19.986 32.277c2.036 3.269 3.161 3.723 6.54 1.927 4.282-2.276 8.37-4.919 12.531-7.419 1.421-.855 1.872-1.983 1.04-3.568-.779-1.485-1.345-3.084-2.129-4.567-9.82-18.571-21.297-36.122-32.971-53.554a2405 2405 0 0 1-18.413-27.91c-.971-1.488-1.886-1.265-3.059-.485-4.571 3.036-9.129 6.081-13.716 9.086-1.588 1.04-1.724 2.331-.86 3.865 3.86 6.857 7.525 13.835 11.65 20.532 4.641 7.53 9.694 14.806 14.568 22.193m-16.819 5.268-.311.166c-3.28-5.043-6.606-10.06-9.83-15.144a2962 2962 0 0 1-16.352-26.09c-.968-1.57-1.926-1.513-3.254-.671-4.333 2.747-8.69 5.459-13.02 8.213-2.588 1.646-2.882 2.112-1.418 4.956 3.48 6.762 6.953 13.545 10.842 20.078 7.739 13.005 15.794 25.822 23.643 38.762 4.913 8.098 9.659 16.296 14.541 24.412 1.829 3.041 3.019 3.556 6.107 2.009 4.415-2.212 8.648-4.788 12.945-7.231 1.445-.821 1.893-1.977 1.137-3.569-.835-1.757-1.43-3.639-2.371-5.333-7.52-13.539-15.098-27.044-22.659-40.559zm70.707-40.779-.362.198c-2.785-4.312-5.6-8.605-8.349-12.941-5.829-9.193-11.661-18.383-17.392-27.636-.96-1.55-1.794-1.987-3.359-.986-4.249 2.717-8.534 5.377-12.794 8.077-2.932 1.858-3.22 2.259-1.645 5.318 3.442 6.685 6.896 13.38 10.741 19.835 7.518 12.623 15.349 25.06 22.971 37.621 5.143 8.476 10.128 17.047 15.23 25.548 1.892 3.153 3 3.629 6.315 1.993 4.191-2.068 8.249-4.427 12.259-6.839 2.424-1.461 2.415-1.819 1.354-4.56a31 31 0 0 0-1.711-3.883 18099 18099 0 0 0-23.258-41.745m-43.359 65.353-37.682-60.362-3.376 2.757 37.131 59.565zM159.457 69.9l38.066 58.268q.526-.094 1.023-.291a13 13 0 0 0 1.472-1.03l-35.947-60.53c-1.561 1.124-2.78 1.99-3.986 2.879q-.347.322-.628.70341:T638,M150.457 92.578c-2.692-4.194-6.191-9.622-9.662-15.068-.615-.966-1.428-1.964-1.573-3.025-.129-.957.251-2.363.937-2.927.541-.445 2.187-.26 2.811.271a17.7 17.7 0 0 1 3.391 4.039A4854 4854 0 0 1 166.76 108.5a21.3 21.3 0 0 1 1.634 3.328c.542 1.355.397 2.707-.909 3.536s-2.666.381-3.591-.696a32 32 0 0 1-3.252-4.501c-3.199-5.407-6.305-10.869-10.185-17.59M184.28 149.285a3.4 3.4 0 0 1 1.298-4.584c1.799-.952 3.797-.508 4.648 1.033a3.717 3.717 0 0 1-1.369 4.842 3.37 3.37 0 0 1-4.577-1.291M178.294 139.634a3.417 3.417 0 0 1 1.196-4.62c1.614-.953 3.145-.457 4.175 1.355 1.065 1.871.673 3.657-.999 4.543a3.31 3.31 0 0 1-4.372-1.278M176.653 125.122a3.27 3.27 0 0 1-1.002 4.201 2.85 2.85 0 0 1-2.288.273 2.86 2.86 0 0 1-1.744-1.506 2.95 2.95 0 0 1 1.145-3.896 2.76 2.76 0 0 1 3.15.098c.3.224.552.506.739.83M186.448 73.394l-9.544-16.53c-.532-.921-1.097-1.819-1.591-2.756-.721-1.368-.93-2.801.481-3.807 1.576-1.122 2.881-.221 3.899 1.011a32 32 0 0 1 2.794 3.866 6645 6645 0 0 1 18.701 31.457c.85 1.44 1.751 2.946 2.124 4.54a4.12 4.12 0 0 1-.831 3.278c-1.052 1.098-2.52.558-3.536-.47a14 14 0 0 1-2.086-2.716c-3.482-5.951-6.912-11.932-10.36-17.903zM218.587 129.118a3.33 3.33 0 0 1 1.119-4.637c1.726-1.001 3.831-.586 4.695.927a3.713 3.713 0 0 1-1.16 4.722 3.33 3.33 0 0 1-3.748-.054 3.3 3.3 0 0 1-.906-.958M212.767 119.233a3.34 3.34 0 0 1-.409-2.529 3.34 3.34 0 0 1 1.498-2.077c1.601-.985 3.196-.519 4.197 1.232 1.063 1.859.697 3.653-.93 4.565a3.235 3.235 0 0 1-4.356-1.191M206.259 107.429a2.89 2.89 0 0 1 1.472-3.95c1.466-.588 2.78-.347 3.604 1.132a3.167 3.167 0 0 1-1.339 4.267 2.836 2.836 0 0 1-3.737-1.4493a:[\"$\",\"g\",null,{\"fill\":\"#E4D9C8\",\"clipPath\":\"url(#server-racks_svg__b)\",\"children\":[[\"$\",\"path\",null,{\"d\":\"$40\"}],[\"$\",\"path\",null,{\"d\":\"$41\"}]]}]\n42:T42c,M153.387 37.918c-.642.435-1.268.644-2.099.39-2.077-.636-4.188-1.16-6.288-1.721-.362-.097-.733-.152-1.24-.254.017.398.018.702.046 1.003q.151.977.186 1.965c-.034 1.143-.887 1.686-1.964 1.291a6.6 6.6 0 0 1-1.13-.59 66 66 0 0 1-9.969-7.292c-.604-.544-1.137-1.133-1.196-1.976.684-1.128 1.694-1.179 2.767-.912 1.184.295 2.352.657 3.669 1.028-.194-1.042-.355-2.004-.558-2.957-.122-.57-.289-1.165.244-1.576.593-.458 1.26-.33 1.87.029 1.309.766 2.609 1.547 3.91 2.326 2.6 1.56 5.208 3.105 7.792 4.69q1.576.952 3.028 2.082c.41.324.634.883.941 1.335zM168.257 2.815c.757.17 1.338.483 1.721 1.263.958 1.95 2.021 3.847 3.05 5.762.177.33.392.638.664 1.078.278-.285.499-.494.699-.72q.608-.78 1.305-1.48c.858-.759 1.837-.509 2.286.547q.232.598.343 1.228a66 66 0 0 1 1.509 12.259c.016.812-.048 1.604-.622 2.224-1.29.273-2.019-.428-2.559-1.393-.596-1.065-1.132-2.164-1.763-3.378-.626.854-1.217 1.63-1.773 2.43-.332.479-.651 1.009-1.315.902-.741-.12-1.103-.694-1.26-1.383-.337-1.48-.658-2.961-.98-4.444-.643-2.962-1.302-5.921-1.915-8.89a31 31 0 0 1-.555-3.632c-.045-.521.21-1.067.329-1.6z3b:[\"$\",\"path\",null,{\"fill\":\"#E4D9C8\",\"d\":\"$42\"}]\n3c:[\"$\",\"defs\",null,{\"children\":[[\"$\",\"clipPath\",null,{\"id\":\"server-racks_svg__a\",\"children\":[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"M48.644 83.479c0-9.395 7.616-17.012 17.01-17.012h102.878v79.386H48.644z\"}]}],[\"$\",\"clipPath\",null,{\"id\":\"server-racks_svg__b\",\"children\":[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"m185.411 28.395 59.945 103.826-32.271 18.632L153.14 47.026z\"}]}]]}]\n3d:[\"$\",\"h2\",null,{\"className\":\"text-h3 md:text-h2 text-balance max-w-[588px]\",\"children\":\"So good, you’ll break things on purpose\"}]\n3e:[\"$\",\"p\",null,{\"className\":\"text-body md:text-body-lg max-w-[588px]\",\"children\":\"Ready for modern incident management? Book a call with one of our experts today.\"}]\n3f:[\"$\",\"div\",null,{\"className\":\"flex gap-4 flex-col lg:flex-row lg:gap-4\",\"children\":[[\"$\",\"div\",null,{\"className\":\"basis-1/2\",\"children\":[\"$\",\"$L43\",null,{\"src\":{\"src\":\"/_next/static/immutable/media/signup-image.1f5nktjcty_re.png\",\"width\":1176,\"height\":641,\"blurWidth\":8,\"blurHeight\":4,\"blurDataURL\":\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAgAAAAECAYAAACzzX7wAAAAhUlEQVR42g3KSwrCMBQF0OzWiWIRTHFgoUXBQRWDKJRC16JWTfET07wkuJnHtcMDR5SF5Mko4UKmvF/O+Lie82mz4GqXca1yFnmaQJU1uvYOo2/4dC3e+oqXvuD5OEOs5BjNoYK3FtF72ECgGBD7Hr/BIpNTbFUDY74gR7BDJCI45xBCwB+DRGEIc5vtKwAAAABJRU5ErkJggg==\"},\"alt\":\"Signup image\",\"className\":\"w-full h-full object-cover rounded-lg\"}]}],[\"$\",\"div\",null,{\"className\":\"basis-1/2 flex flex-col gap-6 bg-surface-secondary rounded-lg p-6\",\"children\":[[\"$\",\"div\",null,{\"className\":\"grow\",\"children\":[[\"$\",\"h3\",null,{\"className\":\"text-body-emphasis mb-2\",\"children\":\"We’d love to talk to you about\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-2 text-body-serif grow\",\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"All-in-one incident management\"]}],[\"$\",\"li\",\"1\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"Our unmatched speed of deployment\"]}],[\"$\",\"li\",\"2\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"Why we’re loved by users and easily adopted\"]}],[\"$\",\"li\",\"3\",{\"className\":\"flex gap-1\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":\"20\",\"height\":\"21\",\"viewBox\":\"0 0 20 21\",\"fill\":\"none\",\"className\":\"mt-0.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z\",\"fill\":\"#F25533\"}]}],\"How we work for the whole organization\"]}]]}]]}],\"$L44\"]}]]}]\n45:I[779397,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"RequestADemoButton\"]\n46:I[379700,[\"/_next/static/immutable/chunks/0-l0sxraekmer.js\",\"/_next/static/immutable/chunks/1vj2-813oq6tg.js\",\"/_next/static/immutable/chunks/1vvlruwewhgbt.js\",\"/_next/static/immutable/chunks/27fxx2z424byj.js\",\"/_next/static/immutable/chunks/3c4tjp_3gm_rj.js\",\"/_next/static/immutable/chunks/3toyqodzjr-9d.js\",\"/_next/static/immutable/chunks/2hdxyct5upc3z.js\",\"/_next/static/immutable/chunks/1ah2s79s4e7mm.js\",\"/_next/static/immutable/chunks/24dbkag80ciqd.js\",\"/_next/static/immutable/chunks/34-yxyyt1i1n8.js\",\"/_next/static/immutable/chunks/1zi8qxi1p_fsn.js\",\"/_next/static/immutable/chunks/2eophjajue3_e.js\",\"/_next/static/immutable/chunks/3d48p4uv87yqq.js\",\"/_next/static/immutable/chunks/2y03n43y-fjfs.js\",\"/_next/static/immutable/chunks/1nvovya2z75sk.js\",\"/_next/static/immutable/chunks/1my_9vnng6gxj.js\",\"/_next/static/immutable/chunks/1mcb8cvy5_n5b.js\",\"/_next/static/immutable/chunks/0v4j5g1ppvtg_.js\",\"/_next/static/immutable/chunks/3qz9rwp_7jbnb.js\",\"/_next/static/immutable/chunks/1wpznbhwql3dd.js\",\"/_next/static/immutable/chunks/132szer1wwfxa.js\",\"/_next/static/immutable/chunks/2_frah5pspzdw.js\",\"/_next/static/immutable/chunks/22kzrv2brzg57.js\",\"/_next/static/immutable/chunks/20izjjpsu0ag8.js\"],\"StartATrialButton\"]\n44:[\"$\",\"div\",null,{\"className\":\"flex justify-between items-center\",\"children\":[[\"$\",\"div\",null,{\"className\":\"w-full flex gap-4 flex-col sm:flex-row whitespace-nowrap\",\"children\":[\"$undefined\",[\"$\",\"$L45\",null,{\"analyticsSource\":\"homepage-signup-card\",\"size\":\"lg\",\"children\":\"Get a demo\"}],[\"$\",\"$L46\",null,{\"href\":\"$undefined\",\"size\":\"lg\",\"theme\":\"tertiary\",\"analyticsSource\":\"homepage-signup-card\",\"children\":\"$undefined\"}]]}],\"$L47\"]}]\n47:[\"$\",\"div\",null,{\"className\":\"-space-x-1 hidden md:flex\",\"children\":[[[\"$\",\"$L2c\",\"Eryn Carman\",{\"src\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-13c3df986e33da4b270a0ede8c6859982f9f87f9-943x943-jpg\",\"_type\":\"reference\"}},\"alt\":\"Eryn Carman\",\"className\":\"size-10 rounded-full border-2 border-surface-secondary\"}],[\"$\",\"$L2c\",\"Lucy Jennings\",{\"src\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-4a76d0ae3b8eef5d16f525ac375b3570563346a3-800x800-jpg\",\"_type\":\"reference\"},\"crop\":{\"_type\":\"sanity.imageCrop\",\"bottom\":0.35513671874999986,\"left\":0.32833007812500015,\"right\":0.23209960937499996,\"top\":0.21847656250000017},\"hotspot\":{\"_type\":\"sanity.imageHotspot\",\"height\":0.42638671874999995,\"width\":0.4395703124999999,\"x\":0.5481152343750001,\"y\":0.43166992187500014}},\"alt\":\"Lucy Jennings\",\"className\":\"size-10 rounded-full border-2 border-surface-secondary\"}],[\"$\",\"$L2c\",\"Rory Malcolm\",{\"src\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-1e715111dcf04d620a13db5d6b70d9a19b74033f-3024x4032-jpg\",\"_type\":\"reference\"}},\"alt\":\"Rory Malcolm\",\"className\":\"size-10 rounded-full border-2 border-surface-secondary\"}]],false]}]\n"])</script></body></html> |