816 lines
76 KiB
HTML
816 lines
76 KiB
HTML
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<meta name="robots" content="max-image-preview:large">
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<title>SRE is not a monolithic role – Boost software reliability | SREpath</title>
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<style id="wp-block-comments-inline-css">.wp-block-post-comments{box-sizing:border-box}.wp-block-post-comments .alignleft{float:left}.wp-block-post-comments .alignright{float:right}.wp-block-post-comments .navigation:after{clear:both;content:"";display:table}.wp-block-post-comments .commentlist{clear:both;list-style:none;margin:0;padding:0}.wp-block-post-comments .commentlist .comment{min-height:2.25em;padding-left:3.25em}.wp-block-post-comments .commentlist .comment p{font-size:1em;line-height:1.8;margin:1em 0}.wp-block-post-comments .commentlist .children{list-style:none;margin:0;padding:0}.wp-block-post-comments .comment-author{line-height:1.5}.wp-block-post-comments .comment-author .avatar{border-radius:1.5em;display:block;float:left;height:2.5em;margin-right:.75em;margin-top:.5em;width:2.5em}.wp-block-post-comments .comment-author cite{font-style:normal}.wp-block-post-comments .comment-meta{font-size:.875em;line-height:1.5}.wp-block-post-comments .comment-meta b{font-weight:400}.wp-block-post-comments .comment-meta .comment-awaiting-moderation{display:block;margin-bottom:1em;margin-top:1em}.wp-block-post-comments .comment-body .commentmetadata{font-size:.875em}.wp-block-post-comments .comment-form-author label,.wp-block-post-comments .comment-form-comment label,.wp-block-post-comments .comment-form-email label,.wp-block-post-comments .comment-form-url label{display:block;margin-bottom:.25em}.wp-block-post-comments .comment-form input:not([type=submit]):not([type=checkbox]),.wp-block-post-comments .comment-form textarea{box-sizing:border-box;display:block;width:100%}.wp-block-post-comments .comment-form-cookies-consent{display:flex;gap:.25em}.wp-block-post-comments .comment-form-cookies-consent #wp-comment-cookies-consent{margin-top:.35em}.wp-block-post-comments .comment-reply-title{margin-bottom:0}.wp-block-post-comments .comment-reply-title :where(small){font-size:var(--wp--preset--font-size--medium,smaller);margin-left:.5em}.wp-block-post-comments .reply{font-size:.875em;margin-bottom:1.4em}.wp-block-post-comments input:not([type=submit]),.wp-block-post-comments textarea{border:1px solid #949494;font-family:inherit;font-size:1em}.wp-block-post-comments input:not([type=submit]):not([type=checkbox]),.wp-block-post-comments textarea{padding:calc(.667em + 2px)}:where(.wp-block-post-comments input[type=submit]){border:none}</style>
|
||
<style id="ollie-block-core-comments-inline-css">/* Comments
|
||
--------------------------------------------- */
|
||
|
||
.wp-block-post-comments .commentlist {
|
||
margin-bottom: 40px;
|
||
margin-top: 40px;
|
||
}
|
||
|
||
.wp-block-comment-template ol {
|
||
padding-inline-start: var(--wp--preset--spacing--medium) !important;
|
||
}
|
||
|
||
.wp-block-comment-template > li {
|
||
margin-left: 0;
|
||
}
|
||
|
||
.wp-block-post-comments .form-submit {
|
||
margin-bottom: 0;
|
||
}
|
||
|
||
.comment-form-cookies-consent {
|
||
font-size: var(--wp--preset--font-size--small);
|
||
}
|
||
|
||
.comment .avatar {
|
||
margin-top: 8px;
|
||
}
|
||
|
||
.wp-block-comment-template + .wp-block-post-comments-form {
|
||
margin-top: var(--wp--preset--spacing--large);
|
||
}
|
||
|
||
.wp-block-comments .wp-block-group:empty {
|
||
display: none;
|
||
}
|
||
|
||
.wp-block-comments .wp-block-group:empty + .comment-respond {
|
||
margin-top: 0;
|
||
}
|
||
|
||
.wp-block-comments-pagination-numbers > * {
|
||
margin: 0 4px;
|
||
}
|
||
|
||
/* Comment Author Avatar
|
||
--------------------------------------------- */
|
||
|
||
.wp-block-post-comments .comment-author .avatar {
|
||
height: 48px;
|
||
margin-top: 2px;
|
||
width: 48px;
|
||
}</style>
|
||
<link rel="stylesheet" id="wp-block-social-links-css" href="/wp-includes/blocks/social-links/style.min.css?ver=6.5.5" media="all">
|
||
<style id="wp-block-separator-inline-css">@charset "UTF-8";.wp-block-separator{border:none;border-top:2px solid}.wp-block-separator.is-style-dots{background:none!important;border:none;height:auto;line-height:1;text-align:center}.wp-block-separator.is-style-dots:before{color:currentColor;content:"···";font-family:serif;font-size:1.5em;letter-spacing:2em;padding-left:2em}</style>
|
||
<style id="ollie-block-core-separator-inline-css">/* Separator
|
||
--------------------------------------------- */
|
||
|
||
.wp-block-separator {
|
||
opacity: 1;
|
||
}
|
||
|
||
.wp-block-separator:not(.is-style-dots),
|
||
.wp-block-separator.has-background:not(.is-style-dots) {
|
||
border-bottom: 1px solid currentColor;
|
||
height: 1px;
|
||
}
|
||
|
||
.wp-block-separator.is-style-dots::before {
|
||
font-family: sans-serif;
|
||
font-size: var(--wp--preset--font-size--large);
|
||
letter-spacing: 10px;
|
||
padding-left: 10px;
|
||
}
|
||
|
||
hr.is-style-separator-dotted,
|
||
.editor-styles-wrapper hr.is-style-separator-dotted {
|
||
width: 100% !important;
|
||
height: 1px !important;
|
||
border: none !important;
|
||
height: 1px !important;
|
||
background-color: none !important;
|
||
background: currentColor !important;
|
||
background: repeating-linear-gradient(90deg,currentColor,currentColor 2px,transparent 2px,transparent 5px) !important;
|
||
}
|
||
|
||
.is-style-separator-thin {
|
||
border: none !important;
|
||
}</style>
|
||
<style id="wp-emoji-styles-inline-css">img.wp-smiley, img.emoji {
|
||
display: inline !important;
|
||
border: none !important;
|
||
box-shadow: none !important;
|
||
height: 1em !important;
|
||
width: 1em !important;
|
||
margin: 0 0.07em !important;
|
||
vertical-align: -0.1em !important;
|
||
background: none !important;
|
||
padding: 0 !important;
|
||
}</style>
|
||
<link rel="stylesheet" id="wp-block-library-css" href="/wp-includes/css/dist/block-library/common.min.css?ver=6.5.5" media="all">
|
||
<link rel="stylesheet" id="dashicons-css" href="/wp-includes/css/dashicons.min.css?ver=6.5.5" media="all">
|
||
<style id="global-styles-inline-css">body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--color--primary: #4d34fa;--wp--preset--color--main: #14111f;--wp--preset--color--secondary: #636381;--wp--preset--color--main-accent: #d0ccde;--wp--preset--color--primary-accent: #e4e1fe;--wp--preset--color--tertiary: #f6f6fc;--wp--preset--color--base: #fff;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--gradient--purple: linear-gradient(135deg, #4D34FA, #ad34fa);--wp--preset--gradient--blue: linear-gradient(135deg, #0057FF, #31B5FF);--wp--preset--gradient--pink: linear-gradient(135deg, #FF007A, #FF81BD);--wp--preset--gradient--black: linear-gradient(135deg, #14111E, #4B4462);--wp--preset--gradient--heat: linear-gradient(135deg, #F32758, #FFC581);--wp--preset--font-size--small: clamp(1rem, 1rem + ((1vw - 0.2rem) * 0.34), 1.2rem);--wp--preset--font-size--medium: clamp(1.3rem, 1.3rem + ((1vw - 0.2rem) * 0.511), 1.6rem);--wp--preset--font-size--large: clamp(1.5rem, 1.5rem + ((1vw - 0.2rem) * 0.851), 2rem);--wp--preset--font-size--x-large: clamp(2rem, 2rem + ((1vw - 0.2rem) * 1.362), 2.8rem);--wp--preset--font-size--x-small: clamp(.9rem, 0.9rem + ((1vw - 0.2rem) * 0.17), 1rem);--wp--preset--font-size--base: clamp(1.13rem, 1.13rem + ((1vw - 0.2rem) * 0.289), 1.3rem);--wp--preset--font-size--xx-large: clamp(2.6rem, 2.6rem + ((1vw - 0.2rem) * 1.957), 3.75rem);--wp--preset--font-size--xxx-large: clamp(3rem, 3rem + ((1vw - 0.2rem) * 3.064), 4.8rem);--wp--preset--font-family--primary: Inter, sans-serif;--wp--preset--font-family--monospace: monospace;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--spacing--small: clamp(.5rem, 2.5vw, 1rem);--wp--preset--spacing--medium: clamp(1.5rem, 4vw, 2rem);--wp--preset--spacing--large: clamp(2rem, 5vw, 3rem);--wp--preset--spacing--x-large: clamp(3rem, 7vw, 5rem);--wp--preset--spacing--xx-large: clamp(4rem, 9vw, 7rem);--wp--preset--spacing--xxx-large: clamp(5rem, 12vw, 9rem);--wp--preset--spacing--xxxx-large: clamp(6rem, 14vw, 13rem);--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);--wp--custom--font-weight--thin: 100;--wp--custom--font-weight--extra-light: 200;--wp--custom--font-weight--light: 300;--wp--custom--font-weight--regular: 400;--wp--custom--font-weight--medium: 500;--wp--custom--font-weight--semi-bold: 600;--wp--custom--font-weight--bold: 700;--wp--custom--font-weight--extra-bold: 800;--wp--custom--font-weight--black: 900;--wp--custom--line-height--none: 1;--wp--custom--line-height--tight: 1.1;--wp--custom--line-height--snug: 1.2;--wp--custom--line-height--normal: 1.5;--wp--custom--line-height--relaxed: 1.625;--wp--custom--line-height--loose: 2;--wp--custom--line-height--body: calc(1px + 2ex + 7px);}body { margin: 0;--wp--style--global--content-size: 740px;--wp--style--global--wide-size: 1260px; }.wp-site-blocks { padding-top: var(--wp--style--root--padding-top); padding-bottom: var(--wp--style--root--padding-bottom); }.has-global-padding { padding-right: var(--wp--style--root--padding-right); padding-left: var(--wp--style--root--padding-left); }.has-global-padding :where(.has-global-padding:not(.wp-block-block)) { padding-right: 0; padding-left: 0; }.has-global-padding > .alignfull { margin-right: calc(var(--wp--style--root--padding-right) * -1); margin-left: calc(var(--wp--style--root--padding-left) * -1); }.has-global-padding :where(.has-global-padding:not(.wp-block-block)) > .alignfull { margin-right: 0; margin-left: 0; }.has-global-padding > .alignfull:where(:not(.has-global-padding):not(.is-layout-flex):not(.is-layout-grid)) > :where([class*="wp-block-"]:not(.alignfull):not([class*="__"]),p,h1,h2,h3,h4,h5,h6,ul,ol) { padding-right: var(--wp--style--root--padding-right); padding-left: var(--wp--style--root--padding-left); }.has-global-padding :where(.has-global-padding) > .alignfull:where(:not(.has-global-padding)) > :where([class*="wp-block-"]:not(.alignfull):not([class*="__"]),p,h1,h2,h3,h4,h5,h6,ul,ol) { padding-right: 0; padding-left: 0; }.wp-site-blocks > .alignleft { float: left; margin-right: 2em; }.wp-site-blocks > .alignright { float: right; margin-left: 2em; }.wp-site-blocks > .aligncenter { justify-content: center; margin-left: auto; margin-right: auto; }:where(.wp-site-blocks) > * { margin-block-start: var(--wp--preset--spacing--medium); margin-block-end: 0; }:where(.wp-site-blocks) > :first-child:first-child { margin-block-start: 0; }:where(.wp-site-blocks) > :last-child:last-child { margin-block-end: 0; }body { --wp--style--block-gap: var(--wp--preset--spacing--medium); }:where(body .is-layout-flow) > :first-child:first-child{margin-block-start: 0;}:where(body .is-layout-flow) > :last-child:last-child{margin-block-end: 0;}:where(body .is-layout-flow) > *{margin-block-start: var(--wp--preset--spacing--medium);margin-block-end: 0;}:where(body .is-layout-constrained) > :first-child:first-child{margin-block-start: 0;}:where(body .is-layout-constrained) > :last-child:last-child{margin-block-end: 0;}:where(body .is-layout-constrained) > *{margin-block-start: var(--wp--preset--spacing--medium);margin-block-end: 0;}:where(body .is-layout-flex) {gap: var(--wp--preset--spacing--medium);}:where(body .is-layout-grid) {gap: var(--wp--preset--spacing--medium);}body .is-layout-flow > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}body .is-layout-flow > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}body .is-layout-flow > .aligncenter{margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}body .is-layout-constrained > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}body .is-layout-constrained > .aligncenter{margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width: var(--wp--style--global--content-size);margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > .alignwide{max-width: var(--wp--style--global--wide-size);}body .is-layout-flex{display: flex;}body .is-layout-flex{flex-wrap: wrap;align-items: center;}body .is-layout-flex > *{margin: 0;}body .is-layout-grid{display: grid;}body .is-layout-grid > *{margin: 0;}body{background-color: var(--wp--preset--color--base);color: var(--wp--preset--color--main);font-family: var(--wp--preset--font-family--primary);font-size: var(--wp--preset--font-size--medium);font-weight: var(--wp--custom--font-weight--regular);line-height: var(--wp--custom--line-height--body);--wp--style--root--padding-top: 0;--wp--style--root--padding-right: var(--wp--preset--spacing--medium);--wp--style--root--padding-bottom: 0;--wp--style--root--padding-left: var(--wp--preset--spacing--medium);}a:where(:not(.wp-element-button)){color: var(--wp--preset--color--main);text-decoration: underline;}h1, h2, h3, h4, h5, h6{font-family: var(--wp--preset--font-family--primary);font-weight: var(--wp--custom--font-weight--medium);line-height: var(--wp--custom--line-height--body);}h1{font-size: var(--wp--preset--font-size--xx-large);}h2{font-size: var(--wp--preset--font-size--x-large);}h3{font-size: var(--wp--preset--font-size--large);}h4{font-size: var(--wp--preset--font-size--medium);}h5{font-size: var(--wp--preset--font-size--base);}h6{font-size: var(--wp--preset--font-size--small);}.wp-element-button, .wp-block-button__link{background-color: var(--wp--preset--color--primary);border-radius: 5px;border-width: 0;color: var(--wp--preset--color--base);font-family: inherit;font-size: var(--wp--preset--font-size--small);font-weight: var(--wp--custom--font-weight--medium);line-height: inherit;padding-top: .5em;padding-right: 1em;padding-bottom: .5em;padding-left: 1em;text-decoration: none;}.wp-element-button:hover, .wp-block-button__link:hover{background-color: var(--wp--preset--color--primary);color: var(--wp--preset--color--base);text-decoration: underline;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-primary-color{color: var(--wp--preset--color--primary) !important;}.has-main-color{color: var(--wp--preset--color--main) !important;}.has-secondary-color{color: var(--wp--preset--color--secondary) !important;}.has-main-accent-color{color: var(--wp--preset--color--main-accent) !important;}.has-primary-accent-color{color: var(--wp--preset--color--primary-accent) !important;}.has-tertiary-color{color: var(--wp--preset--color--tertiary) !important;}.has-base-color{color: var(--wp--preset--color--base) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: 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<h1 class="wp-block-post-title has-xx-large-font-size has-secondary-font-family">SRE is not a monolithic role</h1>
|
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<div class="wp-block-post-author__avatar"><img alt="" src="https://secure.gravatar.com/avatar/866c53414d1bade269e2c68b0538d9a3?s=48&d=mm&r=g" srcset="https://secure.gravatar.com/avatar/866c53414d1bade269e2c68b0538d9a3?s=96&d=mm&r=g 2x" class="avatar avatar-48 photo" height="48" width="48" decoding="async"></div>
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<div class="wp-block-post-author__content"><p class="wp-block-post-author__name">Ash Patel</p></div>
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</div>
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<p class="has-secondary-color has-text-color">·</p>
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<div style="font-style:normal;font-weight:500;" class="wp-block-post-date"><time datetime="2021-09-30T09:58:00+10:00">September 30, 2021</time></div>
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<p class="has-medium-font-size"><em>SRE is gaining more traction and a misconception is gaining steam among senior stakeholders. That SRE is a monolith role like what “programmers” were in the 90s. Let’s burst that misconception…</em></p>
|
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||
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||
<p class="has-medium-font-size">SRE is a broad, overarching responsibility that needs a multitude of role considerations to pull off properly.</p>
|
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||
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|
||
<p class="has-medium-font-size">It is not a monolithic role where all SREs do pretty much the same thing. Like what programmers were in the 90s — they (supposedly) all pumped out code in similar strokes. Now we have front-end engineers, back-end engineers and everything in-between.</p>
|
||
|
||
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||
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<p class="has-medium-font-size">SRE is the same — a mélange of diverse role opportunities.</p>
|
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<p class="has-medium-font-size">I will cover the nuances of SRE roles in more detail below.</p>
|
||
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||
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||
<h2 class="wp-block-heading" id="no-sres-are-not">No, SREs are not…</h2>
|
||
|
||
|
||
<ul class="has-medium-font-size">
|
||
<li>
|
||
<strong>working</strong> <strong>one-size-fits-all roles</strong> — their scope of work will depend on the needs of the software systems they are responsible for e.g. more alerting if responsible for critical services</li>
|
||
|
||
|
||
|
||
<li>
|
||
<strong>ops-on-steroids</strong> — a highly-skilled site reliability engineer should not get pigeonholed full-time into Sysadmin tasks like running Bash scripts or spooling VMs</li>
|
||
|
||
|
||
|
||
<li>
|
||
<strong>stereotypical introverts</strong> — they are capable of being technicians <em>and</em> leaders with vocal contributions to areas like architecture, project management and team collaboration</li>
|
||
|
||
|
||
|
||
<li>
|
||
<strong>able to offer turnkey SRE on their own</strong> — an individual may be able to “run SRE” for a smaller org with limited scope but won’t come close to the full scope of the SRE domain (it’s HUGE)</li>
|
||
</ul>
|
||
|
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|
||
|
||
<figure class="wp-block-image"><img decoding="async" src="https://main--blissful-leavitt-937a96.netlify.app/wp-content/uploads/2021/09/SRE-scope-of-work.png" alt="Site Reliability Engineering capability map - partial view of the work that SRE teams may engage in over the span of their function " class="wp-image-1095"><figcaption class="wp-element-caption"><em>Above: a glimpse of the SREpath capability map that SRE leaders use to plan teams</em></figcaption></figure>
|
||
|
||
|
||
<h2 class="wp-block-heading" id="sres-have-a-wide-scope-of-available-work">SREs have a wide scope of available work</h2>
|
||
|
||
|
||
<ul class="has-medium-font-size">
|
||
<li>More likely to call for T-shaped abilities where you are a specialist in a certain area but have a breadth of knowledge to be “dangerous enough” in many related areas</li>
|
||
|
||
|
||
|
||
<li>Solid SRE teams benefit from a combination of generalist and specialist engineers — you might have an SRE working across many responsibility areas while another may solely focus on Chaos</li>
|
||
|
||
|
||
|
||
<li>Roles may become more fluid in the future — SRE leaders may guide individual SREs toward broader responsibilities within 1-2 responsibility areas like performance engineering, QA etc.</li>
|
||
</ul>
|
||
|
||
|
||
|
||
|
||
<div style="clear:both; margin-top:0em; margin-bottom:1em;"><a href="/10-tips-for-onboarding-new-sre-hires/" target="_blank" rel="dofollow" class="u3f9053d775805bd09ece276f956f4ed9"><!-- INLINE RELATED POSTS 1/3 //--><style>.u3f9053d775805bd09ece276f956f4ed9 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #34495E!important; text-decoration:none; } .u3f9053d775805bd09ece276f956f4ed9:active, .u3f9053d775805bd09ece276f956f4ed9:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .u3f9053d775805bd09ece276f956f4ed9 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .u3f9053d775805bd09ece276f956f4ed9 .ctaText { font-weight:bold; color:#464646; text-decoration:none; font-size: 16px; } .u3f9053d775805bd09ece276f956f4ed9 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .u3f9053d775805bd09ece276f956f4ed9:hover .postTitle { text-decoration: underline!important; }</style>
|
||
<div style="padding-left:1em; padding-right:1em;">
|
||
<span class="ctaText">Related article:</span> <span class="postTitle">10 Tips for Onboarding New SRE Hires</span>
|
||
</div></a></div>
|
||
<h2 class="wp-block-heading" id="sres-work-on-systems-and-software-at-the-same-time">SREs work on systems and software at the same time</h2>
|
||
|
||
|
||
<ul class="has-medium-font-size">
|
||
<li>Some SREs are systems pros with a reasonable ability to code their way out of trouble</li>
|
||
|
||
|
||
|
||
<li>Other SREs are code mavens who want to get their hands dirty with infrastructure work</li>
|
||
|
||
|
||
|
||
<li>While others still are neither and learn enough code to modify open-source tools to their needs and they learn enough systems to make sure IPv6 won’t (hopefully) make life harder</li>
|
||
|
||
|
||
|
||
<li>Whatever they do, SREs should spend at least half of their time on automation, move away from toil and otherwise improve systems (proactive) rather than respond to incidents (reactive)</li>
|
||
</ul>
|
||
|
||
|
||
<h2 class="wp-block-heading" id="sres-can-be-injected-across-the-enterprise">SREs can be injected across the enterprise</h2>
|
||
|
||
|
||
<p class="has-medium-font-size">SRE roles can be designed to embed into various levels of the enterprise. The SaFE Agile Framework is the most popular agile framework among mid-level and larger companies. Its steering group has already worked out how SRE can fit into the various levels.</p>
|
||
|
||
|
||
|
||
<p class="has-medium-font-size">I’ve broken down the roles and responsibilities below:</p>
|
||
|
||
|
||
<h3 class="wp-block-heading" id="servicelevel-sres">Service-level SREs</h3>
|
||
|
||
|
||
<p class="has-medium-font-size"><em>Entry-to-mid-level SREs who are responsible for a single service</em></p>
|
||
|
||
|
||
|
||
<ul class="has-medium-font-size">
|
||
<li>Provide app-level support for critical software services</li>
|
||
|
||
|
||
|
||
<li>Implement tools and teach for more seamless DevOps</li>
|
||
|
||
|
||
|
||
<li>Own SLOs and error budgets for their service</li>
|
||
</ul>
|
||
|
||
|
||
<h3 class="wp-block-heading" id="systemlevel-sres">System-level SREs</h3>
|
||
|
||
|
||
<p class="has-medium-font-size"><em>Senior SREs who help release train engineers manage multiple services</em></p>
|
||
|
||
|
||
|
||
<ul class="has-medium-font-size">
|
||
<li>Coordinate multiple product streams in the release train</li>
|
||
|
||
|
||
|
||
<li>Guide system architecture and production readiness</li>
|
||
|
||
|
||
|
||
<li>Own SLOs and error-budget tracking across the system</li>
|
||
</ul>
|
||
|
||
|
||
<h3 class="wp-block-heading" id="enterpriselevel-sres">Enterprise-level SREs</h3>
|
||
|
||
|
||
<p class="has-medium-font-size"><em>Most senior-level of SREs reporting direct to CTOs</em></p>
|
||
|
||
|
||
|
||
<ul class="has-medium-font-size">
|
||
<li>Run SRE center of excellence (CoE) for the enterprise</li>
|
||
|
||
|
||
|
||
<li>Develop SRE platform and best practices</li>
|
||
|
||
|
||
|
||
<li>Architecture support</li>
|
||
</ul>
|
||
|
||
|
||
<div style="clear:both; margin-top:0em; margin-bottom:1em;"><a href="/developer-survive-you-built-it-you-run-it/" target="_blank" rel="dofollow" class="u78a8d9a02cad39264cc73f7d7314bd92"><!-- INLINE RELATED POSTS 2/3 //--><style>.u78a8d9a02cad39264cc73f7d7314bd92 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #34495E!important; text-decoration:none; } .u78a8d9a02cad39264cc73f7d7314bd92:active, .u78a8d9a02cad39264cc73f7d7314bd92:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .u78a8d9a02cad39264cc73f7d7314bd92 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .u78a8d9a02cad39264cc73f7d7314bd92 .ctaText { font-weight:bold; color:#464646; text-decoration:none; font-size: 16px; } .u78a8d9a02cad39264cc73f7d7314bd92 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .u78a8d9a02cad39264cc73f7d7314bd92:hover .postTitle { text-decoration: underline!important; }</style>
|
||
<div style="padding-left:1em; padding-right:1em;">
|
||
<span class="ctaText">Related article:</span> <span class="postTitle">How developers can survive “you build it, you run it”</span>
|
||
</div></a></div>
|
||
<h2 class="wp-block-heading" id="in-conclusion">In conclusion…</h2>
|
||
|
||
|
||
<p class="has-medium-font-size">Doing SRE well means the difference between high-performance software and painful 50<em>x</em> errors. So let’s get our SRE team roles done right and not mistake SRE as a monolith role.</p>
|
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<ul class="abh_tabs"> <li class="abh_about abh_active"><a href="#abh_about">Author</a></li> <li class="abh_posts"><a href="#abh_posts">Recent Posts</a></li>
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<div class="abh_name fn name" itemprop="name" style="font-size:20px !important;"><a class="url" target="_blank" rel="nofollow">Ash Patel</a></div>
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<span class="title" style="font-size:18px !important;">Reliability Nut</span> at <span class="org" style="font-size:18px !important;"><a href="https://www.srepath.com/" target="_blank">SREpath</a></span>
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<div class="description note abh_description" itemprop="description" style="font-size:18px !important;">Ash has an unhealthy obsession with software reliability. Maybe it’s got to do with the trauma of working at a few companies where software kept slowing or went down while he worked to turn it around. His ma hopes that he can one day turn this passion into a respectable job or business. Still waiting…</div>
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</div> </section><section class="abh_posts_tab abh_tab"><div class="abh_image"><a class="url" target="_blank" title="Ash Patel" rel="nofollow"><img decoding="async" src="/wp-content/uploads/gravatar/3.jpeg" class="photo" width="250" alt="Ash Patel"></a></div>
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<div class="abh_text">
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<div class="abh_name" style="font-size:20px !important;">Latest posts by Ash Patel <span class="abh_allposts">(<a href="/author/kashaup/">see all</a>)</span>
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<div class="abh_description note"><ul> <li style="font-size:18px !important;"> <a href="/sre-2016-book-reaction-chapter-1-part-1-3/">#34 From Cloud to Concrete: Should You Return to On-Prem?</a><span> – March 26, 2024</span> </li> <li style="font-size:18px !important;"> <a href="/sre-2016-book-reaction-chapter-1-part-1-2/">#33 Inside Google’s Data Center Design</a><span> – March 19, 2024</span> </li> <li style="font-size:18px !important;"> <a href="/platform-engineering-role-software-operations/">#32 Clarifying Platform Engineering’s Role (with Ajay Chankramath)</a><span> – March 14, 2024</span> </li>
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<p class="has-text-align-center" style="font-style:normal;font-weight:600">Boost your software’s reliability</p>
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<ul class="wp-block-social-links aligncenter has-icon-color has-icon-background-color is-style-default is-content-justification-center is-layout-flex wp-container-core-social-links-is-layout-1 wp-block-social-links-is-layout-flex"><li style="color: #150E29; background-color: #fff; " class="wp-social-link wp-social-link-linkedin has-main-color has-base-background-color wp-block-social-link"><a class="wp-block-social-link-anchor"><svg width="24" height="24" viewbox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false"><path d="M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z"></path></svg><span class="wp-block-social-link-label screen-reader-text">LinkedIn</span></a></li></ul>
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