nexus/knowledgebase/csd-wiki/ICSD/Disabling-new-rich-text-editor-if-it-is-already-enabled_708226541.md

Disabling-new-rich-text-editor-if-it-is-already-enabled_708226541

Introduction

This topic describes how to disable new rich text editor if it is already enabled. This is applicable to 25.2 release.

Steps to be followed

1. Log in as a tenant admin, and in the same browser of the tenant, open a new tab and navigate to the rest client: https://{smax_fqdn}/sap/rest-client?TENANTID={tenant_id}
2. Set PUT mode for the rest call and enter common-settings/setting/ENABLE_FROALA as the endpoint and use this as the payload to disable it: {"value":"false"}

3. Switch to GET mode for the same endpoint to verify the value set.

Note:

• If there are few changes already done using the new rich text editor, then moving back to classic might lead to few formatting issues for pre-existing data.
• This workaround is applicable to Japanese customer and the issue will be fixed with https://kmviewer.saas.microfocus.com/#/OCTCR19XW2503055 and https://kmviewer.saas.microfocus.com/#/OCTCR19XW2501549.

Attachments:

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image-2025-6-19_11-40-26.png (image/png)
image-2025-6-19_11-40-26-1.png (image/png)