nexus/knowledgebase/csd-wiki/ICSD/ESM-SaaS-Upgrade-to-version-25.1.2-from-25.1.1_692438948.md

ESM-SaaS-Upgrade-to-version-25.1.2-from-25.1.1_692438948

Upgrade Procedures

No	Phase	Upgrade Tasks	Upgrade Duration	Downtime (min)	Doc Link
0	Get release package	Check ESM release package
1	Upgrade Preparation	SMAX/HCMX:	Perform Pre upgrade check: 5mins		Perform pre-upgrade version update precheck How to check SMAX OPB agent status
		UCMDB: UD probe connectivity check	/
		Audit Service:	/
		OO: RAS Node connectivity check	2mins
		Aviator: Existing integration in BO portal status & results from agent & service portal	2mins
		OP:	N/A	N/A
		Backup SaaS Farm including Aviator			ESM cloud backup solution Aviator backup
2	Upgrade Aviator	Deploy Translate model Upgrade Aviator Upgrade llama3 Stop SageMaker Translation Model	Deploy Translate model: 40mins Upgrade Aviator:1mins Upgrade llama3:15mins Stop SageMaker translation model: 5mins	0	25.1.2 Aviator Upgrade
3	Upgrade Maintenance Window	Upgrade OMT	15mins (including Prometheus)	SMAX: 0 CMS: 0	Upgrade OMT to 25.1.1
		Upgrade OP	N/A	0	N/A
		Upgrade SMAX/HCMX, UCMDB, Audit in parallel Upgrade SMAX/HCMX Upgrade UCMDB Upgrade Audit service	SMAX/HCMX: 19mins UCMDB: 15 mins Audit Service: 17mins	SMAX: 6mins UCMDB: 1mins Audit Services: 0	Install ESM 25.1.2 Patch
					Install UD/UCMDB 25.1.2 Patch
					Install Audit 25.1.2 patch
		Upgrade OO Upgrade OO when SMAX/HCMX upgrade finish (watch the pod of dnd-upgrade-job-xxx and cgro-deploy-controller, until they become to Completed, then you can start to upgrade OO)	17mins	0	Install OO 25.1.2 patch Upgrade OO external RAS
4	Post-Upgrade	OP	N/A	N/A	N/A	N/A
		SMAX/HCMX post upgrade task: Upgrade EKS cluster			Perform post-upgrade tasks as the suite admin	Database Support matrix: PostgreSQL 15.x, 14.x, 13.x, 12.x Managed Kubernetes clusters: Amazon Elastic Kubernetes Service (EKS) v 1.30.x
		SMAX OPB agent status check				25.1.2 include OPB agent upgrade. Compare the OPB agent status check before the upgrade and ensure all live OPB agent are upgrades successfully with new version and connection keep live
		Upgrade external OO RAS	20 minutes for one external ras (Download & upgrade)		Upgrade External OO RAS - Service Management	Need to upgrade OO RAS or internal owned tenants: X4X Prod X4X Dev OpsB X4X Dev DCA
5	Rollback				ESM Disaster & Recovery Solution

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