5.6 KiB
ESM-SaaS-Upgrade-to-version-25.3.2-from-25.3.1_716275145
Upgrade Procedures
No | Phase | Upgrade Tasks | Upgrade Duration | Downtime (min) | Doc Link | |
|---|---|---|---|---|---|---|
0 | Get release package | Check ESM release package |
| |||
1 | Upgrade Preparation | SMAX/HCMX:
|
| |||
UCMDB:
| / | |||||
Audit Service: | / | |||||
OO:
| 2mins | |||||
Aviator: Existing integration in BO portal status & results from agent & service portal | 2mins | |||||
OP: | N/A | N/A | ||||
Backup SaaS Farm including Aviator | ||||||
2 | Upgrade Aviator |
|
| 0 | 25.3.2 Aviator Upgrade | |
3 | Upgrade Maintenance Window | Upgrade OMT | 14mins (including Prometheus) | SMAX: 0 CMS: 0 | Apply OMT Patch | |
Upgrade OP | 11 mins | 0 | Apply OP Patch | |||
Upgrade SMAX/HCMX, UCMDB, Audit in parallel
|
| SMAX: 2mins UCMDB: 1mins Audit Services: 0 | Install ESM 25.3.2 Patch | |||
| Install UD/UCMDB 25.3.2 Patch | ||||||
| Install Audit 25.3.2 patch | ||||||
Upgrade OO Upgrade OO when SMAX/HCMX upgrade finish (watch the pod of dnd-upgrade-job-xxx and cgro-deploy-controller, until they become to Completed, then you can start to upgrade OO) | 26 mins | 0 | ||||
4 | Post-Upgrade | Aviator | 5mins | 0 | Verify post upgrade of aviator patch, if existing tenants search works as expected. | / |
UCMDB post upgrade task: | ||||||
SMAX OPB agent status check | 25.3.2 include OPB agent upgrade. Compare the OPB agent status check before the upgrade and ensure all live OPB agent are upgrades successfully with new version and connection keep live | |||||
Upgrade external OO RAS | 5 minutes for one external ras (Download & upgrade) | Upgrade External OO RAS - Service Management | Need to upgrade OO RAS or internal owned tenants:
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5 | Rollback |
Attachments:
image2024-12-16_10-55-45.png (image/png)
