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Guide-for-index-external-websites-into-Aviator-with-IDOL-web-connector_686073963

Created by on Jan 21, 2025 EST

1 - Enable Virtual Agent with Aviator mode(SMAX)

Prerequisite

  • Deploy ITOM Aviator capability for the SMAX tenant.

You can deploy the ITOM Aviator manually following the Aviator Deploy ITOM Aviator on AWS | OpenText Documentation (microfocus.com),

Or use the “ Provision add-on capabilities to an existing tenant ” service offering from X4X.

Settings

  • Enable Aviator Mode in Virtual Agent Settings

  • Enable smart virtual agent in Application Settings

2 Install a OPB Agent (External Server)

OPB installation

Endpoint Settings

  • Create a new folder on the OPB Agent Server, for example, “C:\External_Doc”
  • Create a new OPB endpoint for the SMAX tenant

4 - Download & Install IDOL web connector and CFS(External server)

Install IDOL web connector and CFS

  • Follow the default options to install the web connector and CFS. Skip to perform advanced connector configuration.

5 - Download Lua Script package and deploy(External server)

Copy below scripts into web connector installation folder

  • insertSourceField.lua

Copy below scripts into CFS installation folder

  • addDoc.lua

  • deleteDoc.lua

  • util.lua

6 - Configure IDOL web connector and CFS

Configure license

  • Download OEM Link
  • Copy 2 files into both web connector and CFS installation folders.

Configure web connector and CFS

  • Download configuration example file ESM Help
  • Edit webconnector.cfg (you can modified Line 52, 54 and 95 to define the index content)
    • Line 52: SitemapUrl= https://docs.microfocus.com/sitemap.xml (SitemapUrl is the main entry point for spiders to start working) - > Line 54: SpiderUrlMustHaveRegex=.* docs.microfocus.com/doc/ESM/SaaS/.* (This option restricts content to a specific path ) - > Line 95: ClipPageUsingCssSelect=app-content.contentcomponent (This option restricts content to be contained within an app-content element with the contentcomponent class name) - > Line 117: ProxyHost= - > Line 118: ProxyPort= - > Line 128: KMSourceIdentityName=ESMDOC

  • Edit OpenText-CFS.cfg
    • Line 70: //Post0=IdxWriter:./hrdoc.idx

      • Line 71: Post0=Lua:C:\OpenText\webconnector-24.1.0\cfs\addDoc.lua

Steps to apply configuration file

  • Copy content webconnector.cfg to webconnector.cfg(Web connector installation folder)
  • Copy config.ini(CFS installation folder)
  • Copy content of OpenText-CFS.cfg to OpenText-CFS.cfg(CFS installation folder)

Startup CFS and Web connector from the service

Validate it works

  • Check web connector synchronize.log(Web connector is working)
  • Check the folder configured in config.ini(CFS is working)

7 - Configure OPB Agent and trigger index job(SMAX/External server)

Trigger index job SMAX Agent portal

  • Manually

https:///rest/ess/tests/syncNow (Open this link on the same browser on which already logged in SMAX)

  • Automatically every 30 minutes

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