2.3 KiB
Reduce-SMAX-license-buffer-in-tenant_688996392
Introduction
By default, SMAX allows a customer to exceed their license capacity by 10% before we block user logins. The reason for this is to give customers some buffer in case they occasionally hit the limit. This causes little disruption to customers who are close to the limit. But there are some customers who consistently exceed their license, continue abusing the system and do not plan to purchase additional licenses.
For customers abusing the "buffer" and not planning to purchase additional licenses, Product Management may wish to reduce the buffer and only allow the customer to use the license capacity they are paying for.
The following process can be followed to change the buffer from 10% to 1%.
NOTE: Do not perform this change without Product Management approval
Procedures:
This is a Tenant level change, but is in the global tenant settings which required BO integration user authentication.
- Document the change with an X4X Unplanned Change Request. Get the usual approval. Make sure you have Dean's approval also.
- Execute the following REST call to change the tenant setting
REST call to change tenant setting (using bo integration user):
- Get authentication token using bo integration user
- Using postman or other rest tool, set the token from step 1 and execute the following rest call:
Current value is 10. Change it to 1.
PUT: https://<FARM_FQDN>/rest/<TENANT_ID>/TenantSettings/settings/LMS_CONFIGURATION_SETTING_LICENSE_SLACK
Body:
{"LMS_CONFIGURATION_SETTING_LICENSE_SLACK":1}
Related pages
- Page: ESM Cloud Farm Version Tracking
- Page: How to get an Opentext Confluence account
- Page: ITOM APM AppPluse Cloud Farm Information
- Page: ITOM Cloud Service Ops Doc Management Process
- Page: ITOM ESM Cloud Service Catalog
- Page: ITOM OpsB NOM Cloud Service Catalog
- Page: OpsB and NOM Cloud Deployments Version Tracking