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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-313/">SRE Weekly Issue #313</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-313/">March 13, 2022</a>
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<a href="https://sreweekly.com/sre-weekly-issue-313/" title="Permalink to SRE Weekly Issue #313" class="email_only">View on sreweekly.com</a>
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<h2 style="text-align: center;font-size: 80%;color: #90 was also related to the Traffic Director outage, according to the final update on their status post.
Polygon
TikTok is do9090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
<p>Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set):<br>
<a href="https://rootly.com/demo/">https://rootly.com/demo/</a></p>
</div>
<h2 class="wp-block-heading">Articles</h2>
<div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow">
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://firehydrant.io/blog/when-to-hire-an-incident-commander/" target="_blank" rel="noopener">When to hire an Incident Commander</a></div>
<div class="sreweekly-description">
<p>Do you need an incident commander? (Yes.) This article is about how to staff your incident command rotation through a couple of different strategies.</p>
<p>&nbsp;&nbsp;<small>Ryan McDonald — FireHydrant</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.insurancejournal.com/news/international/2022/03/08/657170.htm" target="_blank" rel="noopener">How Cloud Downtime Insurance Became a Thing</a></div>
<div class="sreweekly-description">
<p>What an interesting idea, an insurance plan that pays out automatically when a cloud provider has an outage.</p>
<p>&nbsp;&nbsp;<small>L.S. Howard — Insurance Journal</small><br>
<small><em>Full disclosure: Fastly, my employer, is mentioned.</em></small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://thenewstack.io/diary-of-a-first-time-on-call-engineer/" target="_blank" rel="noopener">Diary of a First-Time On-Call Engineer</a></div>
<div class="sreweekly-description">
<p>LaunchDarkly revamped the way that their on-call system works. Learn about the experience through the eyes of a newly-onboarded engineer.</p>
<p>&nbsp;&nbsp;<small>Anna Baker — LaunchDarkly (via The New Stack)</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.catchpoint.com/asset/sre-report-2021" target="_blank" rel="noopener">2021 SRE Report</a></div>
<div class="sreweekly-description">
<p>Catchpoint&#8217;s yearly SRE Report is out with four key findings. You have to fill out a form with your email address, and then the link to download the report is presented in your browser.</p>
<p>&nbsp;&nbsp;<small>Catchpoint</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="http://highscalability.com/blog/2014/2/5/littles-law-scalability-and-fault-tolerance-the-os-is-your-b.html" target="_blank" rel="noopener">Little’s Law, Scalability and Fault Tolerance: The OS is your bottleneck. What you can&nbsp;do?</a></div>
<div class="sreweekly-description">
<p>This article shows why one-thread-per-request can be a bottleneck and presents alternatives.</p>
<p>&nbsp;&nbsp;<small>Ron Pressler — Parallel Universe (via High Scalability)</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.honeycomb.io/blog/brittleness-of-dashboards/" target="_blank" rel="noopener">On the Brittleness of Dashboards</a></div>
<div class="sreweekly-description">
<blockquote>
<p>And this is a truth about incidents: there are always more signals than there is attention available.</p>
</blockquote>
<p>It&#8217;s so true.</p>
<p>&nbsp;&nbsp;<small>Fred Hebert — Honeycomb</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.jeli.io/incident-analysis-101-facilitating-the-learning-review/" target="_blank" rel="noopener">Incident Analysis 101: Facilitating the Learning Review</a></div>
<div class="sreweekly-description">
<p>If you&#8217;ve ever even considered running a retrospective, read this article.</p>
<p>This is my favorite piece of advice from this article:</p>
<blockquote>
<p>If you think ‘this might be a stupid question,’ ask it.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Emily Ruppe — Jeli</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://rootly.com/blog/what-does-aiops-mean-for-sres-it-s-complicated" target="_blank" rel="noopener">What Does AIOps Mean for SREs? It’s Complicated.</a></div>
<div class="sreweekly-description">
<p>I&#8217;m still not sure how I feel about AIOps. Fortunately, this article takes a measured stance while providing some useful insight.</p>
<blockquote>
<p>Conclusion: AI won’t replace SREs – but it can help</p>
</blockquote>
<p>&nbsp;&nbsp;<small>JJ Tang — Rootly</small><br>
<small><em>This article is published by my sponsor, Rootly, but their sponsorship did not influence its inclusion in this issue.</em></small></p>
</div>
</div>
</div></div>
<h2 class="wp-block-heading">Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://status.cloud.google.com/incidents/LuGcJVjNTeC5Sb9pSJ9o">Google Cloud Traffic Director</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<p>Google has already posted a preliminary outage report at the link above.</p>
</li>
</ul>
</li>
<li><a href="https://engineering.atspotify.com/2022/03/incident-report-spotify-outage-on-march-8/">Spotify</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<p>This one involved the Traffic Director outage mentioned above, as per Spotify&#8217;s outage report <a href="https://engineering.atspotify.com/2022/03/incident-report-spotify-outage-on-march-8/">here</a>.</p>
</li>
</ul>
</li>
<li><a href="https://discord.statuspage.io/incidents/cjdx9txnrv03">Discord</a>
<ul class="sreweekly-outage">
<li class="sreweekly-outage">
<p>This one was also related to the Traffic Director outage, according to the final update on their <a href="https://discord.statuspage.io/incidents/cjdx9txnrv03">status post</a>.</p>
</li>
</ul>
</li>
<li>
<p><a href="https://cryptobriefing.com/polygon-experiences-hours-long-outage/">Polygon</a></p>
</li>
<li><a href="https://mashable.com/article/tiktok-down">TikTok</a></li>
</ul>
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