21 KiB
21 KiB
HumanOps: Etsy on how unclear workplace expectations contribute to staff burnout
- 期号: SRE Weekly Issue #50(2016-12-11)
- 作者: —
- 链接: http://www.computerweekly.com/news/450403359/HumanOps-Etsy-web-ops-boss-explains-how-inflated-workplace-expectations-contribute-to-staff-burnout
简介
All IT managers would do well to heed this advice. Remember, burnout very often directly and indirectly impacts reliability.
“If you’re a manager and you are replying to email in the evening, you are setting the expectation to your team – whether you like it or not – that this is normal and expected behaviour”
正文
News
 10 September 2026 [ANZ firms put data foundations before agentic AI](https://www.computerweekly.com/news/366650317/ANZ-firms-put-data-foundations-before-agentic-AI)
 10 September 2026 [Inside Google AI worker’s union drive to instil company ethics](https://www.computerweekly.com/news/366650280/Inside-Google-AI-workers-union-drive-to-instil-company-ethics)
 10 September 2026 [AWS AI Symposium: TeenTech alumni call for AI literacy in schools](https://www.computerweekly.com/news/366650228/AWS-AI-symposium-TeenTech-alumni-call-for-AI-literacy-in-schools)
 10 September 2026 [Nationwide consolidates 19 data stores to one in the cloud](https://www.computerweekly.com/news/366650276/Nationwide-consolidates-19-data-stores-to-one-in-the-cloud)
News Archive
-
September 10, 2026 10 Sep'26 [ANZ firms put data foundations before agentic AI](https://www.computerweekly.com/news/366650317/ANZ-firms-put-data-foundations-before-agentic-AI)At Boomi World Tour Sydney, Brickworks, Bakers Delight and Cochlear explain how they are shoring up the integration, data and governance foundations that AI agents depend on -
September 10, 2026 10 Sep'26 [Inside Google AI worker’s union drive to instil company ethics](https://www.computerweekly.com/news/366650280/Inside-Google-AI-workers-union-drive-to-instil-company-ethics)Google DeepMind’s AI workers are attempting to unionise over ethical concerns around the provision of cloud and AI technologies to the US and Israeli militaries, but the company is pushing back -
September 10, 2026 10 Sep'26 [AWS AI Symposium: TeenTech alumni call for AI literacy in schools](https://www.computerweekly.com/news/366650228/AWS-AI-symposium-TeenTech-alumni-call-for-AI-literacy-in-schools)Maggie Philbin charity urges public sector leaders to mentor and sponsor, as students demand education reform, soft-skill extracurriculars and a ‘mission in AI literacy’ -
September 10, 2026 10 Sep'26 [Nationwide consolidates 19 data stores to one in the cloud](https://www.computerweekly.com/news/366650276/Nationwide-consolidates-19-data-stores-to-one-in-the-cloud)Building society creates a single company-wide data platform using Microsoft cloud technology -
September 10, 2026 10 Sep'26 [AWS AI Symposium: UHCW adds an operation a day with AI](https://www.computerweekly.com/news/366650275/AWS-AI-symposium-UHCW-adds-one-more-operation-a-day-with-AI)UHCW added daily theatre capacity and got correct utilisation data using Proximie’s AI as part of what partners describe as the NHS’s largest surgical AI deployment -
September 10, 2026 10 Sep'26 [AWS AI Symposium: Public sector must move to full AI transformation](https://www.computerweekly.com/news/366650166/AWS-AI-symposium-public-sector-must-move-to-full-AI-transformation)AWS says public sector AI adoption must move to ‘full transformation’ as it shows advanced workflow redesign yields 68% efficiency gains at its London symposium -
September 10, 2026 10 Sep'26 [Scot-Tel-Gould, Tarana trial 6GHz fixed wireless broadband in Scotland](https://www.computerweekly.com/news/366650273/Scot-Tel-Gould-Tarana-trial-6GHz-fixed-wireless-broadband-in-Scotland)Scottish wireless internet service provider reveals details of fixed wireless trial over key spectrum band in Aberdeen. -
September 10, 2026 10 Sep'26 [Capita meeting self-imposed civil service pension targets ‘not sufficient’, says government](https://www.computerweekly.com/news/366650254/Capita-meeting-self-imposed-civil-service-pension-targets-not-sufficient-says-government)UK government views the outsourcer’s overall performance as ‘unacceptable’ after it reports meeting a self-imposed target -
September 10, 2026 10 Sep'26 [IBM and NASA make Moon AI model available on Hugging Face](https://www.computerweekly.com/news/366650163/IBM-and-NASA-make-Moon-AI-model-available-on-Hugging-Face)The foundation mdel can help scientists analyse petabytes of data collected over decades -
September 10, 2026 10 Sep'26 [Qualcomm and Amazon team for next-gen AI datacentre infrastructure](https://www.computerweekly.com/news/366650253/Qualcomm-and-Amazon-team-for-next-gen-AI-datacentre-infrastructure)Leading mobile platform provider collaborates with cloud giant across optical connectivity and customised silicon to support artificial intelligence infrastructure within datacentre networks -
September 10, 2026 10 Sep'26 [Extreme releases proactive, context-aware networking AI agent](https://www.computerweekly.com/news/366650183/Extreme-releases-proactive-context-aware-networking-AI-agent)General availability of agentic AI for networking solution claimed to be able to help IT teams solve issues 15 times faster, combining real-time network context, historical trend analysis and agentic reasoning -
September 10, 2026 10 Sep'26 [Anthropic calls for ‘verifiable effort’ to control frontier AI](https://www.computerweekly.com/news/366650194/Anthropic-calls-for-verifiable-effort-to-control-frontier-AI)After Claude Mythos circumvented guardrails in July, Anthropic now wants an industry effort to control the pace of frontier model development -
September 10, 2026 10 Sep'26 [ITV tames World Cup streaming spikes with Akamai TrafficPeak](https://www.computerweekly.com/news/366649189/ITV-tames-World-Cup-streaming-spikes-with-Akamai-TrafficPeak)UK’s leading commercial broadcaster deploys network management and real-time data platform for operational intelligence deployed to safeguard live-streaming architecture during the World Cup -
September 09, 2026 09 Sep'26 [Dell touts platform play as AI demand goes beyond cloud suppliers](https://www.computerweekly.com/news/366649864/Dell-touts-platform-play-as-AI-demand-goes-beyond-cloud-suppliers)Enterprises and sovereign buyers are accounting for a growing share of Dell’s AI infrastructure business, and its chief strategy officer has some advice for buyers still waiting for the market to settle -
September 09, 2026 09 Sep'26 [Healthcare regs should include continuous AI monitoring](https://www.computerweekly.com/news/366649859/Healthcare-regs-should-include-continuous-AI-monitoring)A new report provides four recommendations for the Medicines and Healthcare products Regulatory Agency -
September 09, 2026 09 Sep'26 [Interview: Workday’s Joel Hellermark on making everyone a Leonardo](https://www.computerweekly.com/news/366649827/Interview-Workdays-Joel-Hellermark-on-making-everyone-a-Leonardo)Joel Hellermark, chief AI officer at Workday, argues that artificial intelligence and large language models will transform enterprise work, building company memory through agents, empowering humans and increasing their value -
September 09, 2026 09 Sep'26 [Zayo advances network as a service with agentic networking](https://www.computerweekly.com/news/366650110/Zayo-advances-network-as-a-service-with-agentic-networking)Digital network infrastructure provider claims first production Model Context Protocol server built specifically for networking -
September 09, 2026 09 Sep'26 [Verizon, Corning partner on 80+ million miles of high-density fibre](https://www.computerweekly.com/news/366650221/Verizon-Corning-partner-on-80-million-miles-of-high-density-fibre)Comms giant and optical fibre manufacturer ink supply agreement through to 2032 to accelerate operator’s broadband expansion for businesses and to build long-haul connectivity backbone of the AI economy -
September 09, 2026 09 Sep'26 [‘Wilfully blind’ Post Office thought just a few hundred affected by Horizon errors](https://www.computerweekly.com/news/366650162/Wilfully-blind-Post-Office-thought-just-a-few-hundred-affected-by-Horizon-errors)Government department admits that the Post Office ‘misunderstood the scale of Horizon scandal’ -
September 09, 2026 09 Sep'26 [Ryanair calls for government action over Nats IT failure](https://www.computerweekly.com/news/366650160/Ryanair-calls-for-government-action-over-Nats-IT-failure)The National Air Traffic Control System was not fully operational for over eight hours, causing major disruption to airlines and passengers -
September 08, 2026 08 Sep'26 [Patch Tuesday: Microsoft updates address almost 1,000 flaws](https://www.computerweekly.com/news/366650022/Patch-Tuesday-Microsoft-updates-address-almost-1000-flaws)Microsoft has released another record-breaking Patch Tuesday update with almost 1,000 flaws in scope -
September 08, 2026 08 Sep'26 [Government to force tech companies to verify age of users to protect children](https://www.computerweekly.com/news/366649187/Government-to-force-tech-companies-to-verify-age-of-users-to-protect-children)Phone and tablet users will be required to verify their ages with credit card or official ID under government plans to prevent under-18s viewing nude images. -
September 08, 2026 08 Sep'26 [UK government proposes AI first responders for cyber attacks](https://www.computerweekly.com/news/366650021/UK-government-proposes-AI-first-responders-for-cyber-attacks)The UK government will use money set aside for defensive investments to build an agentic cyber incident response capability, ministers say -
September 08, 2026 08 Sep'26 [UK committed datacentre pipeline grows to more than 14GW](https://www.computerweekly.com/news/366650192/UK-committed-datacentre-pipeline-grows-to-more-than-14GW)Barbour ABI data show UK’s datacentre pipeline has grown to 173 projects and more than 14GW of capacity, driven by AI demand and large sites in Scotland and the North East -
September 08, 2026 08 Sep'26 [GSMA urges policymakers to unlock 6GHz spectrum for mobile](https://www.computerweekly.com/news/366650137/GSMA-urges-policymakers-to-unlock-6GHz-spectrum-for-mobile)Mobile ecosystem trade association makes case to comms policymakers for freeing up key spectrum band for its members’ use as upper 6GHz emerges as critical capacity band for future networks -
September 08, 2026 08 Sep'26 [TSB CIO leaves bank as Santander merger progresses](https://www.computerweekly.com/news/366650138/TSB-CIO-leaves-bank-as-Santander-merger-progresses)UK bank TSB has let its IT boss go as part of its integration with Spanish banking giant Santander -
September 08, 2026 08 Sep'26 [Government rejects Computer Misuse Act amendment to protect cyber professionals](https://www.computerweekly.com/news/366650173/Government-rejects-Computer-Misuse-Act-amendment-to-protect-cyber-professionals)The government has rejected an amendment to the Cyber Security and Resilience Bill intended to protect cyber security professionals, but says reforms are a priority -
September 08, 2026 08 Sep'26 [Virgin Media O2 launches £3m tech reuse fund](https://www.computerweekly.com/news/366650127/Virgin-Media-O2-launches-3m-tech-reuse-fund)UK comms operator announces technology fund after research reveals that while 1.5 million people across the UK remain digitally excluded, around 460 million devices are sitting unused -
September 08, 2026 08 Sep'26 [Government has seen enough of Capita failure and Civil Service Pension Scheme to be moved in-house](https://www.computerweekly.com/news/366650193/Government-has-seen-enough-of-Capita-failure-and-Civil-Service-Pension-scheme-to-be-moved-in-house)Members of the troubled outsourced scheme are still waiting for pensions nine months after Capita took over its management -
September 08, 2026 08 Sep'26 [Power costs curb UK advanced tech defence strategy](https://www.computerweekly.com/news/366650129/Power-costs-curb-UK-advanced-tech-defence-strategy)High energy costs and inability to manufacture hardware and frontier models limit the UK’s advanced tech defence and security capabilities -
September 08, 2026 08 Sep'26 [Daimler Truck expands AI infrastructure to support manufacturing](https://www.computerweekly.com/news/366649738/Daimler-Truck-expands-AI-infrastructure-to-support-manufacturing)Business and technology services company installs tech designed to handle the practical side of keeping manufacturing infrastructure current for global truck firm -
September 08, 2026 08 Sep'26 [Freshwave, O2 enhance Canterbury connectivity with mobile small cells](https://www.computerweekly.com/news/366650136/Freshwave-O2-enhance-Canterbury-connectivity-with-mobile-small-cells)Neutral host communications provider works with south of England authority to deploy 4G/5G outdoor small cells on behalf of UK mobile operator in busy areas of cathedral city -
September 08, 2026 08 Sep'26 [Interview: Gill Haus, CIO, Chase](https://www.computerweekly.com/news/366649808/Interview-Gill-Haus-CIO-Chase)Even when leading 12,000 IT professionals to support 87 million consumers and 7.5 million small businesses, the tech chief at JPMorgan's consumer banking arm says being a CIO is still fun -
September 08, 2026 08 Sep'26 [Interview: Huawei targets Saudi Arabia’s shift from AI experimentation to enterprise-scale adoption](https://www.computerweekly.com/news/366650088/Huawei-targets-Saudi-Arabias-shift-from-AI-experimentation-to-enterprise-scale-adoption)As enterprises move beyond artificial intelligence pilots, Huawei is positioning its cloud, computing and partner ecosystem to help organisations build scalable AI platforms while maintaining control over data, models and infrastructure -
September 08, 2026 08 Sep'26 [UK bolsters space communications strategy](https://www.computerweekly.com/news/366649737/UK-bolsters-space-communications-strategy)National satellite communications system strategy to bring together national plans for growth, re-industrialisation, defence and national security -
September 08, 2026 08 Sep'26 [O2 claims UK mobile first with satellite connectivity for business](https://www.computerweekly.com/news/366650122/O2-claims-UK-mobile-first-with-satellite-connectivity-for-business)Service said to make operator the first UK business mobile network provider to offer direct-to-device satellite connectivity with access to messaging, maps, location sharing and supported apps -
September 08, 2026 08 Sep'26 [Nokia opens Riyadh R&D centre to advance AI-powered network automation and support Saudi Vision 2030](https://www.computerweekly.com/news/366649491/Nokia-opens-Riyadh-RD-centre-to-advance-AI-powered-network-automation-and-support-Saudi-Vision-2030)Facility will develop AI-driven network automation software, strengthen local digital skills and contribute Made in Saudi innovations for global telecoms markets -
September 08, 2026 08 Sep'26 [Lendi Group taps agent swarm to reshape mortgage broking](https://www.computerweekly.com/news/366650154/Lendi-Group-taps-agent-swarm-to-reshape-mortgage-broking)The Australian mortgage group has built its own orchestration platform to run the specialised agents that now guide customers through the early stages of a loan application -
September 08, 2026 08 Sep'26 [Citi pulls data out of regional silos to pave the way for AI](https://www.computerweekly.com/news/366650039/Citi-pulls-data-out-of-regional-silos-to-pave-the-way-for-AI)The bank’s wealth arm has spent 18 months moving client and market data off five regional datacentres and onto one cloud platform, cutting reporting times from weeks to days -
September 07, 2026 07 Sep'26 [Activist takes data protection watchdog to court after Europol ‘unlawfully’ processed personal data](https://www.computerweekly.com/news/366650034/Activist-takes-data-protection-watchdog-to-court-after-Europol-unlawfully-processed-personal-data)Europe’s data protection supervisor (EDPS) faces court action over claims it failed to properly investigate Europol for ‘unlawfully’ processing the data of a human rights activist -
September 07, 2026 07 Sep'26 [UK gov selects Open Cosmos as sovereign comms framework provider](https://www.computerweekly.com/news/366650090/UK-gov-selects-Open-Cosmos-as-sovereign-comms-framework-provider)Oxfordshire space company approved to provide deployable comms to the UK government’s Tactical Communications framework, mapped to series of upcoming contracts over the next eight years -
September 07, 2026 07 Sep'26 [Orange acquires Dome tech to boost private 5G core offer](https://www.computerweekly.com/news/366650089/Orange-acquires-Dome-tech-to-boost-private-5G-core-offer)Telco swoops for tech developed by Obvios to strengthen sovereign connectivity offering for defence, public safety and critical infrastructure organisations -
September 07, 2026 07 Sep'26 [HP grows Saudi presence through AI, manufacturing and skills investment](https://www.computerweekly.com/news/366650070/HP-grows-Saudi-presence-through-AI-manufacturing-and-skills-investment)With AI research, commercial manufacturing and startup development initiatives, HP is turning its Vision 2030 commitment into tangible outcomes across the Kingdom -
September 07, 2026 07 Sep'26 [Interview: The tech stack helping ‘q-commerce’ scale at Tesco](https://www.computerweekly.com/news/366649540/Interview-The-tech-stack-helping-q-commerce-scale-at-Tesco)Computer Weekly gets the lowdown on the tech stack supporting one of Tesco’s fastest-growing business areas from the man overseeing digital customer experience for grocery home shopping at the UK’s largest retailer -
September 04, 2026 04 Sep'26 [Digital twins bill to be debated in Parliament](https://www.computerweekly.com/news/366650120/Digital-twins-bill-to-be-debated-in-Parliament)A Ten-Minute Rule Bill curbing the creation of digital twins of individual people is to be debated in Parliament -
September 04, 2026 04 Sep'26 [US senator Bernie Sanders calls for ban on AI superintelligence](https://www.computerweekly.com/news/366649983/US-senator-Bernie-Sanders-calls-for-ban-on-AI-superintelligence)Two bills aimed at curbing the possibility of superintelligent AI systems, and regulating the use of agentic AI, are being introduced in the US -
September 04, 2026 04 Sep'26 [Humans have edge over AI in Dutch hacking contest](https://www.computerweekly.com/news/366649310/Humans-have-edge-over-AI-in-Dutch-hacking-contest)As machines become crucial for cyber security, humans wonder where they stand -
September 04, 2026 04 Sep'26 [Data dive: Mapping NHS hyperscaler dependence](https://www.computerweekly.com/news/366649921/Data-dive-Mapping-NHS-hyperscaler-dependence)Mapping NHS DNS data reveals a heavy reliance on US hyperscalers, with Microsoft 365 routing email and infrastructure for the vast majority of trusts in a tangled web of connections -
September 04, 2026 04 Sep'26 [Peer demands action on DWP subpostmaster prosecutions in duty of candour debate](https://www.computerweekly.com/news/366650097/Peer-demands-action-on-DWP-subpostmaster-prosecutions-in-duty-of-candour-debate)Post Office scandal featured heavily as the House of Lords debated duty of candour Bill -
September 04, 2026 04 Sep'26 [Billion-dollar AWS financial services investment builds on a decade of work](https://www.computerweekly.com/news/366650056/Billion-dollar-AWS-financial-services-investment-builds-on-a-decade-of-work)The US tech giant committed to the financial services sector a decade ago, which has seen its offering develop alongside the industry