nexus/sreweekly/markdown/529/01-without-a-program-to-support-them-incident-management-processes-wither.md

Without a program to support them, incident management processes wither

• 期号: SRE Weekly Issue #529（2026-08-10）
• 作者: Brent Chapman
• 链接: https://greatcircle.com/blog/2026/07/14/incident-management-process-versus-program/

简介

It’s not enough to define an incident process. You have to spin up and maintain an entire incident management program.