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Remove-50-freemium-UD-Premium-license-for-existing-UD-SaaS-customers_688996394

Background

PMs decided to stop deployment of the 50 free UD licenses to our SaaS customers on their production system, and instead are moving these free licenses to non-production only. This will show up in the December price guide. This change impacts both new customers and existing customers.

  • For new customers, SaaS team will change the existing tenant provision flow in X4X accordingly.
  • For existing customers, we provide this guide for SaaS team to manually remove the 50 free UD Premium licenses.

Steps:

  1. Perquisition
    1. Get the tenant ID. Note that non-production tenant only. 2. Check which license key does the 50 free licenses come from for this tenant. Method:
      1. Login to SaaS UCMDB JMX with super admin 2. Call JMX method: viewLicenseCapacity 3. Search for the tenant ID. Note that usually 50 free licenses may come from the shared internal license key. Double check whether the capacity is 50.
  2. Remove 50 free UD Premium license. Method:
    1. Call JMX method: viewLicenseCapacity 2. Scroll to the bottom of the page, call method: Allocate license capacity to customer. Parameter:
      1. LicenseKey: use the one in Step 1.b 2. customerID: use the one in Step 1.a 3. featureID: 101817 (Note: 101817 is for Premium license) 4. capacity: 0 (Note: 0 will override 50)

Note

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