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Their incident identifiers — unique numbers to identify each incident — appeared to have jumped unexpectedly."/><meta name="keywords" content="incident,incident management,incident response,post mortem,outage,slack incident,incident channel"/><meta name="slack-app-id" content="A01DEGPUHHC"/><link rel="canonical" href="https://incident.io/blog/one-two-skip-a-few"/><link rel="alternate" type="text/markdown" href="https://incident.io/blog/one-two-skip-a-few.md"/><meta property="og:title" content="One, Two, Skip a Few... | Blog | incident.io"/><meta property="og:description" content="The other day, we started getting strange reports from some customers of incident.io. 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0-20.711-3.69-24.608-14.347m-.615-22.956c2.871-10.453 10.663-16.192 22.352-16.192 9.228 0 18.456 4.304 21.737 16.192zM665.034 138.153c-13.534 0-23.787 4.919-29.324 12.503v-9.633h-30.76v102.48h30.76v-55.954c0-14.552 7.793-21.111 19.071-21.111 9.843 0 17.841 5.944 17.841 18.651v58.414h30.76V180.58c0-27.67-17.636-42.427-38.348-42.427M780.49 170.537v-29.514h-21.123v-28.695l-30.759 9.224v19.471h-16.407v29.514h16.407v36.278c0 28.695 11.689 40.787 51.882 36.688v-27.875c-13.535.82-21.123 0-21.123-8.813v-36.278zM813.237 246.373c10.663 0 19.48-8.813 19.48-19.472 0-10.657-8.817-19.471-19.48-19.471s-19.482 8.814-19.482 19.471c0 10.659 8.818 19.472 19.482 19.472M862.014 132.005c10.047 0 18.455-8.404 18.455-18.448 0-10.042-8.408-18.446-18.455-18.446-10.049 0-18.456 8.404-18.456 18.446 0 10.044 8.407 18.448 18.456 18.448m-15.381 111.498h30.761v-102.48h-30.761zM945.017 246.373c30.144 0 54.343-23.571 54.343-54.11s-24.199-54.11-54.343-54.11-54.342 23.571-54.342 54.11 24.197 54.11 54.342 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9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg><div class="hidden md:flex absolute whitespace-nowrap items-center gap-2 top-0 text-xs text-white px-3 py-2 bg-surface-invert rounded-lg pointer-events-none translate-y-[-40px] transition opacity-0 group-hover/button:opacity-100">All posts<kbd class="flex items-center justify-center uppercase hs-5 text-[10px] px-1 rounded border border-stroke-invert text-content-secondary-invert">Esc</kbd></div></button></div><div class="flex flex-col gap-8 max-lg:hidden"><ul class="flex flex-col text-body-sm"><li class="flex flex-col gap-3 relative group"><a class="block flex items-center transition text-pretty py-2 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class="flex items-center transition text-pretty py-2 hover:text-alarmalade-500 border-l border-dashed text-body-sm text-content-secondary ml-4 pl-4" href="#isnt-exposing-sequential-ids-bad">Isn&#x27;t exposing sequential IDs bad?</a></li></ul></div></div><div class="lg:max-w-[788px] grow flex flex-col gap-4 lg:gap-10" id="content-top"><div class="flex flex-col gap-4"><div class="flex flex-col gap-2"><h1 class="text-h3 text-balance">One, Two, Skip a Few...</h1></div><div class="flex flex-col gap-2 md:flex-row justify-between mt-auto"><div class="flex items-center gap-2"><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"></div><a class="text-body-sm-emphasis leading-[1.1] w-min sm:w-auto transition hover:text-alarmalade-500" href="/blog/author/pete">Pete Hamilton</a></span></div><div class="text-body-sm text-content-secondary">July 12, 2021<span> — <!-- -->8 min read</span></div></div></div><div class="relative"><span class="relative 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/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F10483bbd8f552d436c42313a136157c78c93b997-1918x1020.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=1920&amp;q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F10483bbd8f552d436c42313a136157c78c93b997-1918x1020.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=2048&amp;q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F10483bbd8f552d436c42313a136157c78c93b997-1918x1020.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F10483bbd8f552d436c42313a136157c78c93b997-1918x1020.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75"/></span></div><div class="prose prose-orange text-body max-w-none mb-6"><p class="">The other day, we started getting strange reports from some customers of incident.io.</p><p class="">Their incident identifiers — unique numbers to identify each incident — appeared to have jumped unexpectedly. One customer with 20 incidents was reporting that we’d labelled their most recent incident as #INC-52 (!?).</p><p class="">What followed was an interesting little trip into the inner workings of Postgres.</p><p class="">As a company focussed on the positive side of incidents we’re big fans of sharing learnings when things go wrong, so we thought we&#x27;d revisit that day and write up what happened to bring you along <del>down the rabbit hole</del> on the journey!</p><h3 id="a-quick-primer-on-incident-identifiers" class=""><a class="heading-link" href="#a-quick-primer-on-incident-identifiers"><span class="icon icon-link"></span></a>A quick primer on incident identifiers</h3><p class="">Each incident has a unique identifier e.g., <code>#INC-1</code> or <code>#INC-2</code>. We&#x27;re big fans of simple battle-tested technology and in this case we leaned on Postgres, specifically <a href="https://www.postgresql.org/docs/13/sql-createsequence.html" target="_blank" rel="noopener noreferrer" class="">Postgres sequences</a>, to control the numeric portion of the ID for us.</p><p class="">We create a new incident sequence per-organization, initialised to 1 when the organization is created, and for every incident, it increases automatically. Very much like an auto-incrementing primary key that you might be used to.</p><p class="">In practice, it looks something like this:</p><pre class="refractor language-sql"><code class="language-sql"><span class="token comment">-- When we create a new organisation, automatically generate</span>
<span class="token comment">-- a sequence for all its incidents</span>
<span class="token keyword">CREATE</span> <span class="token operator">OR</span> <span class="token keyword">REPLACE</span> <span class="token keyword">FUNCTION</span> create_incident_external_id_seq<span class="token punctuation">(</span><span class="token punctuation">)</span>
<span class="token keyword">RETURNS</span> <span class="token keyword">trigger</span> <span class="token keyword">AS</span> $$
<span class="token keyword">BEGIN</span>
<span class="token keyword">execute</span> <span class="token function">format</span><span class="token punctuation">(</span><span class="token string">&#x27;create sequence external_incident_id_seq_%s&#x27;</span><span class="token punctuation">,</span> NEW<span class="token punctuation">.</span>id<span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">return</span> NEW<span class="token punctuation">;</span>
<span class="token keyword">END</span><span class="token punctuation">;</span>
$$ <span class="token keyword">LANGUAGE</span> plpgsql<span class="token punctuation">;</span>
<span class="token keyword">CREATE</span> <span class="token keyword">TRIGGER</span> create_incident_external_id_seq_trigger
<span class="token keyword">AFTER</span> <span class="token keyword">INSERT</span> <span class="token keyword">ON</span> organisations
<span class="token keyword">FOR EACH ROW</span> <span class="token keyword">EXECUTE</span> <span class="token keyword">PROCEDURE</span> create_incident_external_id_seq<span class="token punctuation">(</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token comment">-- Every time we create a new incident, generate the next value</span>
<span class="token comment">-- in the sequence for the incident&#x27;s `organisation_id`</span>
<span class="token keyword">CREATE</span> <span class="token operator">OR</span> <span class="token keyword">REPLACE</span> <span class="token keyword">FUNCTION</span> populate_incident_external_id_seq<span class="token punctuation">(</span><span class="token punctuation">)</span> <span class="token keyword">RETURNS</span> <span class="token keyword">trigger</span> <span class="token keyword">AS</span> $$
<span class="token keyword">BEGIN</span>
NEW<span class="token punctuation">.</span>external_id :<span class="token operator">=</span> nextval<span class="token punctuation">(</span><span class="token string">&#x27;external_incident_id_seq_&#x27;</span> <span class="token operator">||</span> NEW<span class="token punctuation">.</span>organisation_id<span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">RETURN</span> NEW<span class="token punctuation">;</span>
<span class="token keyword">END</span><span class="token punctuation">;</span>
$$ <span class="token keyword">LANGUAGE</span> plpgsql<span class="token punctuation">;</span>
<span class="token keyword">CREATE</span> <span class="token keyword">TRIGGER</span> populate_incident_external_id_seq
BEFORE <span class="token keyword">INSERT</span> <span class="token keyword">ON</span> incidents
<span class="token keyword">FOR EACH ROW</span> <span class="token keyword">EXECUTE</span> <span class="token keyword">PROCEDURE</span> populate_incident_external_id_seq<span class="token punctuation">(</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
</code></pre><h3 id="what-did-we-look-at-first" class=""><a class="heading-link" href="#what-did-we-look-at-first"><span class="icon icon-link"></span></a>What did we look at first?</h3><p class="">Our initial reaction was that it might be due to transaction rollbacks. The way Postgres works, calling <code>nextval</code> on a sequence will return the next value in the sequence.</p><p class="">However, in the case of a rollback, while the changes to the rows in the database is reverted, any impact on sequences isn&#x27;t. They&#x27;ll just keep increasing, so you can end up with the sequence “running ahead” of the number of records in your database. You can see this with a simple example:</p><pre class="refractor language-sql"><code class="language-sql"><span class="token keyword">create</span> <span class="token keyword">table</span> seq_test<span class="token punctuation">(</span>
incident_id bigserial <span class="token operator">not</span> <span class="token boolean">null</span><span class="token punctuation">,</span>
name <span class="token keyword">text</span><span class="token punctuation">,</span>
<span class="token keyword">constraint</span> pk_incidents <span class="token keyword">primary</span> <span class="token keyword">key</span><span class="token punctuation">(</span>incident_id<span class="token punctuation">)</span>
<span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">INSERT</span> <span class="token keyword">INTO</span> seq_test <span class="token punctuation">(</span>name<span class="token punctuation">)</span> <span class="token keyword">VALUES</span> <span class="token punctuation">(</span><span class="token string">&#x27;A&#x27;</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">INSERT</span> <span class="token keyword">INTO</span> seq_test <span class="token punctuation">(</span>name<span class="token punctuation">)</span> <span class="token keyword">VALUES</span> <span class="token punctuation">(</span><span class="token string">&#x27;B&#x27;</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token comment">-- Now let&#x27;s create a few in a transaction, but roll it back</span>
<span class="token keyword">BEGIN</span><span class="token punctuation">;</span>
<span class="token keyword">INSERT</span> <span class="token keyword">INTO</span> seq_test <span class="token punctuation">(</span>name<span class="token punctuation">)</span> <span class="token keyword">VALUES</span> <span class="token punctuation">(</span><span class="token string">&#x27;C&#x27;</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">INSERT</span> <span class="token keyword">INTO</span> seq_test <span class="token punctuation">(</span>name<span class="token punctuation">)</span> <span class="token keyword">VALUES</span> <span class="token punctuation">(</span><span class="token string">&#x27;D&#x27;</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">ROLLBACK</span><span class="token punctuation">;</span>
<span class="token comment">-- Now let&#x27;s create a few more</span>
<span class="token keyword">INSERT</span> <span class="token keyword">INTO</span> seq_test <span class="token punctuation">(</span>name<span class="token punctuation">)</span> <span class="token keyword">VALUES</span> <span class="token punctuation">(</span><span class="token string">&#x27;E&#x27;</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">INSERT</span> <span class="token keyword">INTO</span> seq_test <span class="token punctuation">(</span>name<span class="token punctuation">)</span> <span class="token keyword">VALUES</span> <span class="token punctuation">(</span><span class="token string">&#x27;F&#x27;</span><span class="token punctuation">)</span><span class="token punctuation">;</span>
<span class="token keyword">SELECT</span> <span class="token operator">*</span> <span class="token keyword">FROM</span> seq_test<span class="token punctuation">;</span>
<span class="token comment">-- See the ID auto-incrementing, even though the records never persisted!</span>
incident_id <span class="token operator">|</span> name
<span class="token comment">-------------+------</span>
<span class="token number">1</span> <span class="token operator">|</span> A
<span class="token number">2</span> <span class="token operator">|</span> B
<span class="token number">5</span> <span class="token operator">|</span> E
<span class="token number">6</span> <span class="token operator">|</span> F
<span class="token punctuation">(</span><span class="token number">4</span> <span class="token keyword">rows</span><span class="token punctuation">)</span>
</code></pre><p class="">In the event we attempt (and fail) to create an incident and roll back the transaction, this could clearly cause our sequence number to go up, even if no incident got created.</p><p class="">This was unlikely for a few reasons, though:</p><ol><li>We go to great lengths to ensure that if someone asks us to create an incident, we do so (!). We hadn&#x27;t seen any issues and had no reports from customers, either.</li><li>For failed incident creation to be the cause, we would have had to fail to create incidents for an organization <strong>32 times</strong>!</li></ol><h3 id="down-the-rabbit-hole-we-go" class=""><a class="heading-link" href="#down-the-rabbit-hole-we-go"><span class="icon icon-link"></span></a>Down the rabbit hole we go</h3><p class="">Shortly after we started investigating the issue, a second report came in, this time for another customer who had seen their incident IDs jump from <strong>#INC-7</strong> to <strong>#INC-39</strong>. Something was clearly going more systematically wrong here, and the fact that the difference was consistent with the first report, <em>and</em> was exactly <strong>32</strong>, set off all our engineering spidey-senses, it’s just too much of a coincidence to write off.</p><p class="">At this point we did a more comprehensive audit of our database and our incident sequences. You can query sequences just like you do tables and you&#x27;ll see something like this:</p><pre class="refractor language-text"><code class="language-text">SELECT * FROM incident_id_sequence_xyz
last_value | log_cnt | is_called
------------+---------+-----------
186 | 32 | t
(1 row)
</code></pre><p class="">We saw two interesting things:</p><ol><li>A significant proportion of incident ID sequences appeared to have suffered the same fate as the ones which had been reported.</li><li><code>log_cnt</code> appeared to be <em>exactly</em> the offset we were seeing. Highly suspicious.</li></ol><p class="">Whilst No data had gone missing, or been misattributed, it was confusing for customers, and we needed to get to the bottom of it. As is so often the case, Stack Overflow provided us with some <a href="https://stackoverflow.com/a/66458412/647107" target="_blank" rel="noopener noreferrer" class="">great signposting</a> which led us to <a href="https://github.com/postgres/postgres/blob/master/src/backend/commands/sequence.c#L51-L56" target="_blank" rel="noopener noreferrer" class="">this interesting bit of Postgres source code</a>:</p><pre class="refractor language-text"><code class="language-text">/*
* We don&#x27;t want to log each fetching of a value from a sequence,
* so we pre-log a few fetches in advance. In the event of
* crash we can lose (skip over) as many values as we pre-logged.
*/
#define SEQ_LOG_VALS 32
</code></pre><p class="">So, Postgres pre-allocates 32 numbers in a sequence, decrements that as the numbers are dished out, and then writes to the <a href="https://www.postgresql.org/docs/13/wal-intro.html" target="_blank" rel="noopener noreferrer" class="">Write Ahead Log (WAL)</a> to let the follower nodes know, grabs another 32 and starts again.</p><p class="">In the event of a crash though, it can lose this state, and will just start up with the assumption all the previously pre-allocated numbers were all &quot;used&quot;.</p><p class="">This means it will essentially “skip” as many values as it pre-allocates, potentially leading to skipping <strong>up to 32 numbers in a sequence</strong>.</p><p class="">Aha, now we’re getting somewhere!</p><h3 id="to-stack-overflow-we-go" class=""><a class="heading-link" href="#to-stack-overflow-we-go"><span class="icon icon-link"></span></a>To Stack Overflow, we go</h3><p class="">Although this issue was a recent occurrence, we hadn’t seen any crashes in Postgres that might have led to this, and our database has been perfectly healthy. What gives?</p><p class="">Once again, Stack Overflow provides some clues from the past (almost four years ago) from others who had hit this issue before us and ended up pointed us to an old postgres <a href="https://www.postgresql.org/message-id/20357.1296659633%40sss.pgh.pa.us" target="_blank" rel="noopener noreferrer" class="">mailing list post from 2011</a>.</p><p class="">In short, it turns out follower nodes will see the state &quot;that would prevail on the primary if it were to crash&quot;, which as above, is likely to be up to 32 ahead of the current sequence value.</p><p class="">Whilst we hadn’t seen a crash, we <em>had</em> upgraded our database recently, which involves spinning up a follower, then promoting it to be the primary.</p><p class="">As part of this promotion, the follower (which in many cases had a sequence value up to 32 ahead) became the new primary, at which point all sequences essentially jumped 32 values forward.</p><h3 id="what-can-we-do-about-it" class=""><a class="heading-link" href="#what-can-we-do-about-it"><span class="icon icon-link"></span></a>What can we do about it?</h3><p class="">Something which seems like a great idea can sometimes have unexpected implications and side effects.</p><p class="">Sequences felt like a good use case for this when we started, and although they’re great for ensuring automatically increasing values, in our case, we don’t just want a monotonically increasing sequence, we want a sequence of IDs that _only go up in increments of 1.</p><p class="">We’ve since moved to a different approach which enforces the behaviour we want more explicitly when creating incidents, and we learned something along the way.</p><p class="">Back to building!</p><h2 id="update-questions-and-comments-from-hacker-news" class=""><a class="heading-link" href="#update-questions-and-comments-from-hacker-news"><span class="icon icon-link"></span></a>Update: Questions and Comments <a href="https://news.ycombinator.com/item?id=27843084" target="_blank" rel="noopener noreferrer" class="">from Hacker News</a></h2><p class="">Since this has got some attention on Hacker News, I thought I&#x27;d answer some of the good questions being asked there!</p><h3 id="how-did-you-fix-the-issue" class=""><a class="heading-link" href="#how-did-you-fix-the-issue"><span class="icon icon-link"></span></a>How did you fix the issue?</h3><p class="">We have a trigger that runs before insert, which looks something like this, with an index on the organization and the id to make the <code>MAX</code> speedy. At our scale this will last a good long while.</p><pre class="refractor language-text"><code class="language-text">CREATE OR REPLACE FUNCTION populate_incident_external_id_seq() RETURNS trigger
LANGUAGE plpgsql
AS $$
begin
NEW.external_id := (SELECT COALESCE(MAX(external_id), 0) + 1 FROM incidents WHERE organisation_id = NEW.organisation_id);
RETURN NEW;
end
$$;
</code></pre><h3 id="isnt-exposing-sequential-ids-bad" class=""><a class="heading-link" href="#isnt-exposing-sequential-ids-bad"><span class="icon icon-link"></span></a>Isn&#x27;t exposing sequential IDs bad?</h3><p class="">What we&#x27;re referring to in this article is a <em>deliberately incrementing</em> value. We call them external ids above, but granted, that probably isn&#x27;t as clear as it could have been.</p><p class="">For those of you pointing out the pitfalls of exposing sequential IDs, normally you&#x27;d be right!</p><p class="">The two main issues are I&#x27;ve seen are:</p><ul><li>Relying on &quot;security through&quot; obscurity, but because people can guess the IDs (they just go up by one each time!) you potentially end up leaking that an object exists.</li><li>Indirectly leaking company metrics and growth numbers. If you&#x27;re a payments API and someone just creates a payment for £1 each day for three days, with IDs <strong>1000</strong>, <strong>1499</strong>, <strong>2001</strong> etc, they&#x27;ll quickly have a good idea how much volume you&#x27;re doing. <a href="https://news.ycombinator.com/item?id=27856020" target="_blank" rel="noopener noreferrer" class="">TIL</a> that&#x27;s generally called the <a href="https://en.wikipedia.org/wiki/German_tank_problem" target="_blank" rel="noopener noreferrer" class="">German Tank Problem</a>.</li></ul><p class="">Our <em>internal IDs</em> (i.e., our primary keys) are just references and hold no meaning other than being a reference to the row/entity, so they&#x27;re not falling foul of the issue above.</p><p class="">Similarly, I can recommend having external API references be separate fields to your internal primary IDs, if you can afford it. It makes database changes down the line far easier when you can migrate and change your internal IDs whilst still maintaining the external references in your API, but that&#x27;s a whole other topic!</p></div><div class="flex justify-between"><div class="flex gap-3"></div><div class="flex gap-6"><button title="Bluesky" class="relative"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 576 512" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M407.8 294.7c-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3M288 227.1c-26.1-50.7-97.1-145.2-163.1-191.8C61.6-9.4 37.5-1.7 21.6 5.5 3.3 13.8 0 41.9 0 58.4S9.1 194 15 213.9c19.5 65.7 89.1 87.9 153.2 80.7 3.3-.5 6.6-.9 10-1.4-3.3.5-6.6 1-10 1.4-93.9 14-177.3 48.2-67.9 169.9C220.6 589.1 265.1 437.8 288 361.1c22.9 76.7 49.2 222.5 185.6 103.4 102.4-103.4 28.1-156-65.8-169.9-3.3-.4-6.7-.8-10-1.3 3.4.4 6.7.9 10 1.3 64.1 7.1 133.6-15.1 153.2-80.7C566.9 194 576 75 576 58.4s-3.3-44.7-21.6-52.9c-15.8-7.1-40-14.9-103.2 29.8C385.1 81.9 314.1 176.4 288 227.1"></path></svg></button><button title="LinkedIn" class="relative"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M0 1.43C0 .648.664 0 1.484 0h17.032C19.336 0 20 .64 20 1.43v17.14c0 .782-.664 1.43-1.484 1.43H1.484C.664 20 0 19.36 0 18.57z"></path><path fill="#fff" d="M6.078 16.734v-9H3.086v9zM4.586 6.5c1.04 0 1.688-.687 1.688-1.555-.016-.883-.649-1.554-1.664-1.554-1.024 0-1.696.672-1.696 1.562 0 .86.649 1.555 1.656 1.555h.016zm3.149 10.234h2.992V11.72c0-.274.023-.547.101-.735.211-.53.703-1.093 1.532-1.093 1.085 0 1.515.828 1.515 2.03v4.821h3v-5.156c0-2.766-1.476-4.063-3.437-4.063a2.98 2.98 0 0 0-2.72 1.524h.017V7.734h-3c.039.844 0 9 0 9"></path></svg></button><button title="X" class="relative"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 20 20" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M15.751.729h3.067l-6.7 7.766L20 19.062h-6.172l-4.833-6.409-5.531 6.41H.394l7.167-8.307L0 .729h6.328l4.37 5.858zm-1.076 16.472h1.7L5.404 2.493H3.58z"></path></svg></button><button title="Reddit" class="relative"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" class="shrink-0 size-6 text-content-primary transition-colors hover:text-alarmalade-500"><path fill="currentColor" d="M0 256C0 114.6 114.6 0 256 0s256 114.6 256 256-114.6 256-256 256H37.1c-13.7 0-20.5-16.5-10.9-26.2L75 437C28.7 390.7 0 326.7 0 256m349.6-102.4c23.6 0 42.7-19.1 42.7-42.7s-19.1-42.7-42.7-42.7c-20.6 0-37.8 14.6-41.8 34-34.5 3.7-61.4 33-61.4 68.4v.2c-37.5 1.6-71.8 12.3-99 29.1-10.1-7.8-22.8-12.5-36.5-12.5-33 0-59.8 26.8-59.8 59.8 0 24 14.1 44.6 34.4 54.1 2 69.4 77.6 125.2 170.6 125.2s168.7-55.9 170.6-125.3c20.2-9.6 34.1-30.2 34.1-54 0-33-26.8-59.8-59.8-59.8-13.7 0-26.3 4.6-36.4 12.4-27.4-17-62.1-27.7-100-29.1v-.2c0-25.4 18.9-46.5 43.4-49.9 4.4 18.8 21.3 32.8 41.5 32.8zm-172.5 93.3c16.7 0 29.5 17.6 28.5 39.3s-13.5 29.6-30.3 29.6-31.4-8.8-30.4-30.5S160.3 247 177 247zm190.1 38.3c1 21.7-13.7 30.5-30.4 30.5s-29.3-7.9-30.3-29.6 11.8-39.3 28.5-39.3 31.2 16.6 32.1 38.3zm-48.1 56.7c-10.3 24.6-34.6 41.9-63 41.9s-52.7-17.3-63-41.9c-1.2-2.9.8-6.2 3.9-6.5 18.4-1.9 38.3-2.9 59.1-2.9s40.7 1 59.1 2.9c3.1.3 5.1 3.6 3.9 6.5"></path></svg></button></div></div><div class="p-8 bg-white border border-stroke-primary rounded-lg flex flex-col gap-4 flame-background lg:flex-row"><div class="flex-1 flex flex-col gap-4 justify-between flex-grow items-center lg:flex-row"><div class="flex gap-4 items-center"><span class="relative overflow-hidden block align-top w-25 h-25 rounded-full object-cover ring-1 ring-inset ring-black/10"><img alt="Picture of Pete Hamilton" loading="lazy" width="250" height="250" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4884ed999f884514b6fc1571af01407f7c78c286-512x512.png%3Fw%3D250%26h%3D250%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4884ed999f884514b6fc1571af01407f7c78c286-512x512.png%3Fw%3D250%26h%3D250%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=640&amp;q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4884ed999f884514b6fc1571af01407f7c78c286-512x512.png%3Fw%3D250%26h%3D250%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=640&amp;q=75"/></span><div class="text-pretty"><div class="text-content-primary text-body-emphasis">Pete Hamilton</div><div class="text-alarmalade-600 text-body-xs">Co-Founder &amp; CTO</div></div></div><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] border border-stroke-primary hover:border-stroke-hover text-content-primary dark:text-white text-body-emphasis h-[41px] px-4 py-2 max-sm:w-full" href="/blog/author/pete">View more<!-- --> <span class="hidden sm:inline">from <!-- -->Pete</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" fill="none" class="transition ease-in-out inline-block size-5 group-hover/button:translate-x-1"><path d="M12.8 8.59965H3.00002C2.66882 8.59965 2.40002 8.33085 2.40002 7.99965C2.40002 7.66845 2.66882 7.39965 3.00002 7.39965H12.8C13.1312 7.39965 13.4 7.66845 13.4 7.99965C13.4 8.33085 13.1312 8.59965 12.8 8.59965Z" fill="currentColor"></path><path d="M9.60002 11.9996C9.53122 11.9996 9.46082 11.9876 9.39202 11.9628C9.08082 11.8476 8.92242 11.5028 9.03682 11.1924C9.66242 9.49645 10.7328 8.53005 11.5816 8.00045C10.7328 7.47085 9.66322 6.50445 9.03682 4.80845C8.92162 4.49725 9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg></a></div></div></div></section><section class="flex flex-col gap-6"><div class="flex flex-col md:flex-row justify-between gap-4"><h2 class="text-h3">See related articles</h2><a class="relative gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary active:bg-surface-quaternary text-content-primary text-body-emphasis h-[41px] px-4 py-2 hidden md:block" href="/blog">View all<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" fill="none" class="transition ease-in-out inline-block size-5 group-hover/button:translate-x-1"><path d="M12.8 8.59965H3.00002C2.66882 8.59965 2.40002 8.33085 2.40002 7.99965C2.40002 7.66845 2.66882 7.39965 3.00002 7.39965H12.8C13.1312 7.39965 13.4 7.66845 13.4 7.99965C13.4 8.33085 13.1312 8.59965 12.8 8.59965Z" fill="currentColor"></path><path d="M9.60002 11.9996C9.53122 11.9996 9.46082 11.9876 9.39202 11.9628C9.08082 11.8476 8.92242 11.5028 9.03682 11.1924C9.66242 9.49645 10.7328 8.53005 11.5816 8.00045C10.7328 7.47085 9.66322 6.50445 9.03682 4.80845C8.92162 4.49725 9.08082 4.15245 9.39202 4.03805C9.70322 3.92125 10.048 4.08285 10.1624 4.39325C11.0656 6.84205 13.0656 7.39805 13.1496 7.42045C13.4144 7.49085 13.5992 7.73085 13.5976 8.00365C13.596 8.27725 13.412 8.51565 13.1464 8.58285C13.0648 8.60445 11.0656 9.16045 10.1624 11.6092C10.0728 11.8516 9.84402 12.0012 9.59922 12.0012L9.60002 11.9996Z" fill="currentColor"></path></svg></a></div><div class="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-8 md:gap-4"><a id="59bb806c-b2d4-4e43-ac1a-ce346a36d81d" class="group flex flex-col" href="/blog/interning-at-incident-io-rate-limiting-resiliently"><div class="bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video"><span class="block align-top w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [&amp;_img]:transition-all [&amp;_img]:rounded-lg group-hover:[&amp;_img]:rounded"><img alt="Interning at incident.io: rate limiting, resiliently" loading="lazy" width="2400" height="1285" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4208ab8bacb5b3cde27465ad8764fa7cd5e30895-2400x1285.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F4208ab8bacb5b3cde27465ad8764fa7cd5e30895-2400x1285.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75"/></span></div><div class="max-w-[546px] grow flex flex-col gap-2"><h3 class="text-h4 text-pretty">Interning at incident.io: rate limiting, resiliently</h3><p class="text-body-sm line-clamp-2">Our rate limiter depends on Valkey. If Valkey goes down we fail open and stop limiting which isn&#x27;t good enough for our platform. As an intern, I built per-pod in-memory top-k buffers so we keep rate limiting even with the backing store gone.</p><div class="flex flex-wrap items-center gap-x-4 gap-y-1"><div class="flex items-center gap-2 flex-wrap"><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"><span class="relative overflow-hidden block align-top"><img alt="Anthony Oparaocha" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1fa50382fde41588c782aac0b86b8a96df63e21b-4672x7008.jpg%3Frect%3D650%2C357%2C3335%2C3335%26w%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=128&amp;q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1fa50382fde41588c782aac0b86b8a96df63e21b-4672x7008.jpg%3Frect%3D650%2C357%2C3335%2C3335%26w%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F1fa50382fde41588c782aac0b86b8a96df63e21b-4672x7008.jpg%3Frect%3D650%2C357%2C3335%2C3335%26w%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75"/></span></div><span class="text-body-sm-emphasis leading-[1.1]">Anthony Oparaocha</span></span></div><div class="text-body-sm text-content-secondary">September 2, 2026</div></div></div></a><a id="f3ee3736-294b-4170-a14c-04abb899cc18" class="group flex flex-col" href="/blog/we-turned-off-pub-sub-and-nobody-noticed"><div class="bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video"><span class="block align-top w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [&amp;_img]:transition-all [&amp;_img]:rounded-lg group-hover:[&amp;_img]:rounded"><img alt="We turned off Pub/Sub and nobody noticed" loading="lazy" width="2400" height="1285" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F02b1cabbed39c62eed6a6372f44b9b11b416c4f4-2400x1285.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F02b1cabbed39c62eed6a6372f44b9b11b416c4f4-2400x1285.jpg%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75"/></span></div><div class="max-w-[546px] grow flex flex-col gap-2"><h3 class="text-h4 text-pretty">We turned off Pub/Sub and nobody noticed</h3><p class="text-body-sm line-clamp-2">Our entire event-driven platform ran through a single message broker, which made it a single point of failure. So we added a second one.
This is the story of building an event load balancer, the queuing theory behind it, and the final chaos test where we turned off Pub/Sub in production and nobody noticed.</p><div class="flex flex-wrap items-center gap-x-4 gap-y-1"><div class="flex items-center gap-2 flex-wrap"><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"><span class="relative overflow-hidden block align-top"><img alt="Patrick Hamann" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F8dbc717422b0562befb8ccc5c9399be570787e9f-1369x1369.png%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=128&amp;q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F8dbc717422b0562befb8ccc5c9399be570787e9f-1369x1369.png%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F8dbc717422b0562befb8ccc5c9399be570787e9f-1369x1369.png%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75"/></span></div><span class="text-body-sm-emphasis leading-[1.1]">Patrick Hamann</span><div class="text-body-sm-emphasis text-content-tertiary grow">+</div></span><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"><span class="relative overflow-hidden block align-top"><img alt="Mike Fisher" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F03534500cc455a88eb475ec447557953e2db55c7-512x512.jpg%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=128&amp;q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F03534500cc455a88eb475ec447557953e2db55c7-512x512.jpg%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F03534500cc455a88eb475ec447557953e2db55c7-512x512.jpg%3Fw%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75"/></span></div><span class="text-body-sm-emphasis leading-[1.1]">Mike Fisher</span></span></div><div class="text-body-sm text-content-secondary">August 11, 2026</div></div></div></a><a id="c2f628cf-31ed-4847-9b2e-35efdafa9f58" class="group flex flex-col" href="/blog/dont-add-a-read-replica-until-youve-read-this"><div class="bg-surface-tertiary rounded-lg mb-3 md:mb-6 p-0 relative aspect-video"><span class="block align-top w-full overflow-hidden transition-all ease-in-out duration-300 mx-auto absolute inset-0 group-hover:w-[calc(100%-16px)] group-hover:py-2 [&amp;_img]:transition-all [&amp;_img]:rounded-lg group-hover:[&amp;_img]:rounded"><img alt="Don&#x27;t add a read replica until you&#x27;ve read this" loading="lazy" width="2400" height="1285" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F77427469f4daa51f1385e3d50b13a277e1fe26b9-2400x1285.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75 1x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2F77427469f4daa51f1385e3d50b13a277e1fe26b9-2400x1285.png%3Fw%3D2000%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=3840&amp;q=75"/></span></div><div class="max-w-[546px] grow flex flex-col gap-2"><h3 class="text-h4 text-pretty">Don&#x27;t add a read replica until you&#x27;ve read this</h3><p class="text-body-sm line-clamp-2">Our learnings from implementing a product-wide read replica migrations, including some useful patterns for routing queries to replica and primary</p><div class="flex flex-wrap items-center gap-x-4 gap-y-1"><div class="flex items-center gap-2 flex-wrap"><span class="flex items-center gap-2"><div class="size-[22px] rounded-full overflow-hidden shrink-0"><span class="relative overflow-hidden block align-top"><img alt="Johanna Larsson" loading="lazy" width="100" height="100" decoding="async" data-nimg="1" class="!m-0 w-full h-full object-cover" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Ff709cea28f7dc0c0a60e669c17c07edf7f72143f-2435x3328.jpg%3Frect%3D0%2C447%2C2435%2C2435%26w%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=128&amp;q=75 1x, /_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Ff709cea28f7dc0c0a60e669c17c07edf7f72143f-2435x3328.jpg%3Frect%3D0%2C447%2C2435%2C2435%26w%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75 2x" src="/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Foqy5aexb%2Fproduction%2Ff709cea28f7dc0c0a60e669c17c07edf7f72143f-2435x3328.jpg%3Frect%3D0%2C447%2C2435%2C2435%26w%3D100%26h%3D100%26q%3D80%26fit%3Dmax%26auto%3Dformat&amp;w=256&amp;q=75"/></span></div><span class="text-body-sm-emphasis leading-[1.1]">Johanna Larsson</span></span></div><div class="text-body-sm text-content-secondary">July 21, 2026</div></div></div></a></div><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 group/button cursor-pointer transition-[color,background-color,border-color,opacity,transform] bg-surface-secondary hover:bg-surface-tertiary 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7.616-17.012 17.01-17.012h102.878v79.386H48.644z"></path></clipPath><clipPath id="server-racks_svg__b"><path fill="#fff" d="m185.411 28.395 59.945 103.826-32.271 18.632L153.14 47.026z"></path></clipPath></defs></svg><h2 class="text-h3 md:text-h2 text-balance max-w-[588px]">So good, you’ll break things on purpose</h2><p class="text-body md:text-body-lg max-w-[588px]">Ready for modern incident management? Book a call with one of our experts today.</p></div><div class="flex gap-4 flex-col lg:flex-row lg:gap-4"><div class="basis-1/2"><img alt="Signup image" loading="lazy" width="1176" height="641" decoding="async" data-nimg="1" class="w-full h-full object-cover rounded-lg" style="color:transparent" srcSet="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&amp;w=1200&amp;q=75 1x, /_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&amp;w=3840&amp;q=75 2x" src="/_next/image?url=%2F_next%2Fstatic%2Fimmutable%2Fmedia%2Fsignup-image.1f5nktjcty_re.png&amp;w=3840&amp;q=75"/></div><div class="basis-1/2 flex flex-col gap-6 bg-surface-secondary rounded-lg p-6"><div class="grow"><h3 class="text-body-emphasis mb-2">We’d love to talk to you about</h3><ul class="flex flex-col gap-2 text-body-serif grow"><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>All-in-one incident management</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>Our unmatched speed of deployment</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>Why we’re loved by users and easily adopted</li><li class="flex gap-1"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="21" viewBox="0 0 20 21" fill="none" class="mt-0.5"><path d="M9.14598 14.4365C10.6142 11.6377 12.4682 9.39312 14.6552 7.7673C15.0469 7.47672 15.1281 6.92263 14.8375 6.53205C14.547 6.1403 13.994 6.0603 13.6035 6.34971C11.5753 7.85671 9.81654 9.83428 8.35895 12.2401C7.8025 11.3648 7.19429 10.5978 6.5202 9.92016C6.1755 9.57311 5.61552 9.57312 5.27201 9.91663C4.92614 10.2601 4.92496 10.8201 5.26848 11.1648C6.14727 12.0483 6.90371 13.1165 7.58016 14.4306C7.73191 14.7247 8.03896 14.9129 8.36483 14.9094C8.69306 14.9094 8.99422 14.727 9.14598 14.4365Z" fill="#F25533"></path></svg>How we work for the whole organization</li></ul></div><div class="flex justify-between items-center"><div class="w-full flex gap-4 flex-col sm:flex-row whitespace-nowrap"><a class="relative inline-flex gap-2 items-center justify-center rounded-full focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-offset-2 disabled:opacity-60 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Two, Skip a Few...\\\",\\\"url\\\":\\\"https://incident.io/blog/one-two-skip-a-few\\\",\\\"author\\\":[{\\\"@type\\\":\\\"Person\\\",\\\"name\\\":\\\"Pete Hamilton\\\"}],\\\"datePublished\\\":\\\"2021-07-12T00:00:00.000Z\\\",\\\"dateModified\\\":\\\"2021-07-12T00:00:00.000Z\\\",\\\"image\\\":[\\\"https://cdn.sanity.io/images/oqy5aexb/production/10483bbd8f552d436c42313a136157c78c93b997-1918x1020.jpg?w=2000\u0026fit=max\u0026auto=format\\\"],\\\"publisher\\\":{\\\"@type\\\":\\\"Organization\\\",\\\"name\\\":\\\"incident.io\\\",\\\"url\\\":\\\"https://incident.io\\\"},\\\"description\\\":\\\"The other day, we started getting strange reports from some customers of incident.io. Their incident identifiers — unique numbers to identify each incident — appeared to have jumped unexpectedly.\\\"}\"}}]],null],\"$L2f\",[\"$\",\"div\",null,{\"className\":\"relative mx-auto max-w-[1192px] max-xl:px-4 flex flex-col gap-12 md:gap-20 lg:pt-20\",\"style\":\"$undefined\",\"children\":[false,[[\"$\",\"$L30\",null,{\"allPostsPath\":\"/blog\",\"post\":{\"_id\":\"imported-blog-2021-07-12-one-two-skip-a-few-index-md\",\"_type\":\"blog\",\"authors\":[{\"avatar\":{\"_type\":\"image\",\"asset\":{\"_ref\":\"image-4884ed999f884514b6fc1571af01407f7c78c286-512x512-png\",\"_type\":\"reference\"}},\"bio\":null,\"id\":\"pete\",\"name\":\"Pete Hamilton\",\"title\":\"Co-Founder \u0026 CTO\"}],\"body\":[{\"_key\":\"e33d5597e124\",\"_type\":\"block\",\"children\":[{\"_key\":\"e33d5597e1240\",\"_type\":\"span\",\"marks\":[],\"text\":\"The other day, we started getting strange reports from some customers of incident.io.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"cdf1dd319b2c\",\"_type\":\"block\",\"children\":[{\"_key\":\"cdf1dd319b2c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Their incident identifiers — unique numbers to identify each incident — appeared to have jumped unexpectedly. One customer with 20 incidents was reporting that we’d labelled their most recent incident as #INC-52 (!?).\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"53f4e8e9d44a\",\"_type\":\"block\",\"children\":[{\"_key\":\"53f4e8e9d44a0\",\"_type\":\"span\",\"marks\":[],\"text\":\"What followed was an interesting little trip into the inner workings of Postgres.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"0432dbd097b7\",\"_type\":\"block\",\"children\":[{\"_key\":\"0432dbd097b70\",\"_type\":\"span\",\"marks\":[],\"text\":\"As a company focussed on the positive side of incidents we’re big fans of sharing learnings when things go wrong, so we thought we'd revisit that day and write up what happened to bring you along \"},{\"_key\":\"0432dbd097b71\",\"_type\":\"span\",\"marks\":[\"strike-through\"],\"text\":\"down the rabbit hole\"},{\"_key\":\"0432dbd097b72\",\"_type\":\"span\",\"marks\":[],\"text\":\" on the journey!\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"fd7d5da1c63e\",\"_type\":\"block\",\"children\":[{\"_key\":\"fd7d5da1c63e0\",\"_type\":\"span\",\"marks\":[],\"text\":\"A quick primer on incident identifiers\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-a-quick-primer-on-incident-identifiers\",\"slug\":\"a-quick-primer-on-incident-identifiers\"}],\"style\":\"h3\"},{\"_key\":\"2ab8b2a580ed\",\"_type\":\"block\",\"children\":[{\"_key\":\"2ab8b2a580ed0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Each incident has a unique identifier e.g., \"},{\"_key\":\"2ab8b2a580ed1\",\"_type\":\"span\",\"marks\":[\"code\"],\"text\":\"#INC-1\"},{\"_key\":\"2ab8b2a580ed2\",\"_type\":\"span\",\"marks\":[],\"text\":\" or \"},{\"_key\":\"2ab8b2a580ed3\",\"_type\":\"span\",\"marks\":[\"code\"],\"text\":\"#INC-2\"},{\"_key\":\"2ab8b2a580ed4\",\"_type\":\"span\",\"marks\":[],\"text\":\". We're big fans of simple battle-tested technology and in this case we leaned on Postgres, specifically \"},{\"_key\":\"2ab8b2a580ed5\",\"_type\":\"span\",\"marks\":[\"389bd911d222\"],\"text\":\"Postgres sequences\"},{\"_key\":\"2ab8b2a580ed6\",\"_type\":\"span\",\"marks\":[],\"text\":\", to control the numeric portion of the ID for us.\"}],\"markDefs\":[{\"_key\":\"389bd911d222\",\"_type\":\"link\",\"href\":\"https://www.postgresql.org/docs/13/sql-createsequence.html\"}],\"style\":\"normal\"},{\"_key\":\"afa6c22028db\",\"_type\":\"block\",\"children\":[{\"_key\":\"afa6c22028db0\",\"_type\":\"span\",\"marks\":[],\"text\":\"We create a new incident sequence per-organization, initialised to 1 when the organization is created, and for every incident, it increases automatically. Very much like an auto-incrementing primary key that you might be used to.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"12afd8e02c29\",\"_type\":\"block\",\"children\":[{\"_key\":\"12afd8e02c290\",\"_type\":\"span\",\"marks\":[],\"text\":\"In practice, it looks something like this:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"1542ec2ee6cc\",\"_type\":\"code\",\"code\":\"-- When we create a new organisation, automatically generate\\n-- a sequence for all its incidents\\nCREATE OR REPLACE FUNCTION create_incident_external_id_seq()\\nRETURNS trigger AS $$\\nBEGIN\\n execute format('create sequence external_incident_id_seq_%s', NEW.id);\\n return NEW;\\nEND;\\n$$ LANGUAGE plpgsql;\\n\\nCREATE TRIGGER create_incident_external_id_seq_trigger\\nAFTER INSERT ON organisations\\nFOR EACH ROW EXECUTE PROCEDURE create_incident_external_id_seq();\\n\\n-- Every time we create a new incident, generate the next value\\n-- in the sequence for the incident's `organisation_id`\\nCREATE OR REPLACE FUNCTION populate_incident_external_id_seq() RETURNS trigger AS $$\\nBEGIN\\n NEW.external_id := nextval('external_incident_id_seq_' || NEW.organisation_id);\\n RETURN NEW;\\nEND;\\n$$ LANGUAGE plpgsql;\\n\\nCREATE TRIGGER populate_incident_external_id_seq\\nBEFORE INSERT ON incidents\\nFOR EACH ROW EXECUTE PROCEDURE populate_incident_external_id_seq();\\n\",\"language\":\"sql\",\"markDefs\":null},{\"_key\":\"5599002cd11e\",\"_type\":\"block\",\"children\":[{\"_key\":\"5599002cd11e0\",\"_type\":\"span\",\"marks\":[],\"text\":\"What did we look at first?\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-what-did-we-look-at-first\",\"slug\":\"what-did-we-look-at-first\"}],\"style\":\"h3\"},{\"_key\":\"6dee75e9feb2\",\"_type\":\"block\",\"children\":[{\"_key\":\"6dee75e9feb20\",\"_type\":\"span\",\"marks\":[],\"text\":\"Our initial reaction was that it might be due to transaction rollbacks. The way Postgres works, calling \"},{\"_key\":\"6dee75e9feb21\",\"_type\":\"span\",\"marks\":[\"code\"],\"text\":\"nextval\"},{\"_key\":\"6dee75e9feb22\",\"_type\":\"span\",\"marks\":[],\"text\":\" on a sequence will return the next value in the sequence.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"4aae94ca1f7e\",\"_type\":\"block\",\"children\":[{\"_key\":\"4aae94ca1f7e0\",\"_type\":\"span\",\"marks\":[],\"text\":\"However, in the case of a rollback, while the changes to the rows in the database is reverted, any impact on sequences isn't. They'll just keep increasing, so you can end up with the sequence “running ahead” of the number of records in your database. You can see this with a simple example:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"5874a03fbf82\",\"_type\":\"code\",\"code\":\"create table seq_test(\\n incident_id bigserial not null,\\n name text,\\n constraint pk_incidents primary key(incident_id)\\n);\\n\\nINSERT INTO seq_test (name) VALUES ('A');\\nINSERT INTO seq_test (name) VALUES ('B');\\n\\n-- Now let's create a few in a transaction, but roll it back\\nBEGIN;\\nINSERT INTO seq_test (name) VALUES ('C');\\nINSERT INTO seq_test (name) VALUES ('D');\\nROLLBACK;\\n\\n-- Now let's create a few more\\nINSERT INTO seq_test (name) VALUES ('E');\\nINSERT INTO seq_test (name) VALUES ('F');\\n\\nSELECT * FROM seq_test;\\n\\n-- See the ID auto-incrementing, even though the records never persisted!\\n incident_id | name\\n-------------+------\\n 1 | A\\n 2 | B\\n 5 | E\\n 6 | F\\n(4 rows)\\n\",\"language\":\"sql\",\"markDefs\":null},{\"_key\":\"720addcf7e85\",\"_type\":\"block\",\"children\":[{\"_key\":\"720addcf7e850\",\"_type\":\"span\",\"marks\":[],\"text\":\"In the event we attempt (and fail) to create an incident and roll back the transaction, this could clearly cause our sequence number to go up, even if no incident got created.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"d34d28ad2c1d\",\"_type\":\"block\",\"children\":[{\"_key\":\"d34d28ad2c1d0\",\"_type\":\"span\",\"marks\":[],\"text\":\"This was unlikely for a few reasons, though:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"52c116b18c7c\",\"_type\":\"block\",\"children\":[{\"_key\":\"52c116b18c7c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"We go to great lengths to ensure that if someone asks us to create an incident, we do so (!). We hadn't seen any issues and had no reports from customers, either.\"}],\"level\":1,\"listItem\":\"number\",\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"6f7b8bd00bb3\",\"_type\":\"block\",\"children\":[{\"_key\":\"6f7b8bd00bb30\",\"_type\":\"span\",\"marks\":[],\"text\":\"For failed incident creation to be the cause, we would have had to fail to create incidents for an organization \"},{\"_key\":\"6f7b8bd00bb31\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"32 times\"},{\"_key\":\"6f7b8bd00bb32\",\"_type\":\"span\",\"marks\":[],\"text\":\"!\"}],\"level\":1,\"listItem\":\"number\",\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"2575ddf68d32\",\"_type\":\"block\",\"children\":[{\"_key\":\"2575ddf68d320\",\"_type\":\"span\",\"marks\":[],\"text\":\"Down the rabbit hole we go\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-down-the-rabbit-hole-we-go\",\"slug\":\"down-the-rabbit-hole-we-go\"}],\"style\":\"h3\"},{\"_key\":\"5380089b1759\",\"_type\":\"block\",\"children\":[{\"_key\":\"5380089b17590\",\"_type\":\"span\",\"marks\":[],\"text\":\"Shortly after we started investigating the issue, a second report came in, this time for another customer who had seen their incident IDs jump from \"},{\"_key\":\"5380089b17591\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"#INC-7\"},{\"_key\":\"5380089b17592\",\"_type\":\"span\",\"marks\":[],\"text\":\" to \"},{\"_key\":\"5380089b17593\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"#INC-39\"},{\"_key\":\"5380089b17594\",\"_type\":\"span\",\"marks\":[],\"text\":\". Something was clearly going more systematically wrong here, and the fact that the difference was consistent with the first report, \"},{\"_key\":\"5380089b17595\",\"_type\":\"span\",\"marks\":[\"em\"],\"text\":\"and\"},{\"_key\":\"5380089b17596\",\"_type\":\"span\",\"marks\":[],\"text\":\" was exactly \"},{\"_key\":\"5380089b17597\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"32\"},{\"_key\":\"5380089b17598\",\"_type\":\"span\",\"marks\":[],\"text\":\", set off all our engineering spidey-senses, it’s just too much of a coincidence to write off.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"814a8c060c3b\",\"_type\":\"block\",\"children\":[{\"_key\":\"814a8c060c3b0\",\"_type\":\"span\",\"marks\":[],\"text\":\"At this point we did a more comprehensive audit of our database and our incident sequences. You can query sequences just like you do tables and you'll see something like this:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"49a04953ed66\",\"_type\":\"code\",\"code\":\"SELECT * FROM incident_id_sequence_xyz\\n\\n last_value | log_cnt | is_called\\n------------+---------+-----------\\n 186 | 32 | t\\n(1 row)\\n\",\"language\":\"text\",\"markDefs\":null},{\"_key\":\"5929396b455c\",\"_type\":\"block\",\"children\":[{\"_key\":\"5929396b455c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"We saw two interesting things:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"7f25a3e4e9a3\",\"_type\":\"block\",\"children\":[{\"_key\":\"7f25a3e4e9a30\",\"_type\":\"span\",\"marks\":[],\"text\":\"A significant proportion of incident ID sequences appeared to have suffered the same fate as the ones which had been reported.\"}],\"level\":1,\"listItem\":\"number\",\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"a3786e61bb06\",\"_type\":\"block\",\"children\":[{\"_key\":\"a3786e61bb060\",\"_type\":\"span\",\"marks\":[\"code\"],\"text\":\"log_cnt\"},{\"_key\":\"a3786e61bb061\",\"_type\":\"span\",\"marks\":[],\"text\":\" appeared to be \"},{\"_key\":\"a3786e61bb062\",\"_type\":\"span\",\"marks\":[\"em\"],\"text\":\"exactly\"},{\"_key\":\"a3786e61bb063\",\"_type\":\"span\",\"marks\":[],\"text\":\" the offset we were seeing. Highly suspicious.\"}],\"level\":1,\"listItem\":\"number\",\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"47807135c4ad\",\"_type\":\"block\",\"children\":[{\"_key\":\"47807135c4ad0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Whilst No data had gone missing, or been misattributed, it was confusing for customers, and we needed to get to the bottom of it. As is so often the case, Stack Overflow provided us with some \"},{\"_key\":\"47807135c4ad1\",\"_type\":\"span\",\"marks\":[\"bbc8a7bcee83\"],\"text\":\"great signposting\"},{\"_key\":\"47807135c4ad2\",\"_type\":\"span\",\"marks\":[],\"text\":\" which led us to \"},{\"_key\":\"47807135c4ad3\",\"_type\":\"span\",\"marks\":[\"e47e5482417c\"],\"text\":\"this interesting bit of Postgres source code\"},{\"_key\":\"47807135c4ad4\",\"_type\":\"span\",\"marks\":[],\"text\":\":\"}],\"markDefs\":[{\"_key\":\"bbc8a7bcee83\",\"_type\":\"link\",\"href\":\"https://stackoverflow.com/a/66458412/647107\"},{\"_key\":\"e47e5482417c\",\"_type\":\"link\",\"href\":\"https://github.com/postgres/postgres/blob/master/src/backend/commands/sequence.c#L51-L56\"}],\"style\":\"normal\"},{\"_key\":\"5227d9e08852\",\"_type\":\"code\",\"code\":\"/*\\n * We don't want to log each fetching of a value from a sequence,\\n * so we pre-log a few fetches in advance. In the event of\\n * crash we can lose (skip over) as many values as we pre-logged.\\n */\\n#define SEQ_LOG_VALS\\t32\\n\",\"language\":\"c\",\"markDefs\":null},{\"_key\":\"3bcc472a1c44\",\"_type\":\"block\",\"children\":[{\"_key\":\"3bcc472a1c440\",\"_type\":\"span\",\"marks\":[],\"text\":\"So, Postgres pre-allocates 32 numbers in a sequence, decrements that as the numbers are dished out, and then writes to the \"},{\"_key\":\"3bcc472a1c441\",\"_type\":\"span\",\"marks\":[\"cbc6a692303e\"],\"text\":\"Write Ahead Log (WAL)\"},{\"_key\":\"3bcc472a1c442\",\"_type\":\"span\",\"marks\":[],\"text\":\" to let the follower nodes know, grabs another 32 and starts again.\"}],\"markDefs\":[{\"_key\":\"cbc6a692303e\",\"_type\":\"link\",\"href\":\"https://www.postgresql.org/docs/13/wal-intro.html\"}],\"style\":\"normal\"},{\"_key\":\"d107b86cba7c\",\"_type\":\"block\",\"children\":[{\"_key\":\"d107b86cba7c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"In the event of a crash though, it can lose this state, and will just start up with the assumption all the previously pre-allocated numbers were all \\\"used\\\".\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"c727b1f2c807\",\"_type\":\"block\",\"children\":[{\"_key\":\"c727b1f2c8070\",\"_type\":\"span\",\"marks\":[],\"text\":\"This means it will essentially “skip” as many values as it pre-allocates, potentially leading to skipping \"},{\"_key\":\"c727b1f2c8071\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"up to 32 numbers in a sequence\"},{\"_key\":\"c727b1f2c8072\",\"_type\":\"span\",\"marks\":[],\"text\":\".\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"bc28c719468c\",\"_type\":\"block\",\"children\":[{\"_key\":\"bc28c719468c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Aha, now we’re getting somewhere!\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"e0976347fc94\",\"_type\":\"block\",\"children\":[{\"_key\":\"e0976347fc940\",\"_type\":\"span\",\"marks\":[],\"text\":\"To Stack Overflow, we go\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-to-stack-overflow-we-go\",\"slug\":\"to-stack-overflow-we-go\"}],\"style\":\"h3\"},{\"_key\":\"9a33630ba2ea\",\"_type\":\"block\",\"children\":[{\"_key\":\"9a33630ba2ea0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Although this issue was a recent occurrence, we hadn’t seen any crashes in Postgres that might have led to this, and our database has been perfectly healthy. What gives?\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"262a3f0a720a\",\"_type\":\"block\",\"children\":[{\"_key\":\"262a3f0a720a0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Once again, Stack Overflow provides some clues from the past (almost four years ago) from others who had hit this issue before us and ended up pointed us to an old postgres \"},{\"_key\":\"262a3f0a720a1\",\"_type\":\"span\",\"marks\":[\"6420517a7926\"],\"text\":\"mailing list post from 2011\"},{\"_key\":\"262a3f0a720a2\",\"_type\":\"span\",\"marks\":[],\"text\":\".\"}],\"markDefs\":[{\"_key\":\"6420517a7926\",\"_type\":\"link\",\"href\":\"https://www.postgresql.org/message-id/20357.1296659633%40sss.pgh.pa.us\"}],\"style\":\"normal\"},{\"_key\":\"575cbb24926c\",\"_type\":\"block\",\"children\":[{\"_key\":\"575cbb24926c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"In short, it turns out follower nodes will see the state \\\"that would prevail on the primary if it were to crash\\\", which as above, is likely to be up to 32 ahead of the current sequence value.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"acf53f498a95\",\"_type\":\"block\",\"children\":[{\"_key\":\"acf53f498a950\",\"_type\":\"span\",\"marks\":[],\"text\":\"Whilst we hadn’t seen a crash, we \"},{\"_key\":\"acf53f498a951\",\"_type\":\"span\",\"marks\":[\"em\"],\"text\":\"had\"},{\"_key\":\"acf53f498a952\",\"_type\":\"span\",\"marks\":[],\"text\":\" upgraded our database recently, which involves spinning up a follower, then promoting it to be the primary.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"dba37ab3dc26\",\"_type\":\"block\",\"children\":[{\"_key\":\"dba37ab3dc260\",\"_type\":\"span\",\"marks\":[],\"text\":\"As part of this promotion, the follower (which in many cases had a sequence value up to 32 ahead) became the new primary, at which point all sequences essentially jumped 32 values forward.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"820e39bba426\",\"_type\":\"block\",\"children\":[{\"_key\":\"820e39bba4260\",\"_type\":\"span\",\"marks\":[],\"text\":\"What can we do about it?\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-what-can-we-do-about-it\",\"slug\":\"what-can-we-do-about-it\"}],\"style\":\"h3\"},{\"_key\":\"b782f82c8ea4\",\"_type\":\"block\",\"children\":[{\"_key\":\"b782f82c8ea40\",\"_type\":\"span\",\"marks\":[],\"text\":\"Something which seems like a great idea can sometimes have unexpected implications and side effects.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"8cc4532621a9\",\"_type\":\"block\",\"children\":[{\"_key\":\"8cc4532621a90\",\"_type\":\"span\",\"marks\":[],\"text\":\"Sequences felt like a good use case for this when we started, and although they’re great for ensuring automatically increasing values, in our case, we don’t just want a monotonically increasing sequence, we want a sequence of IDs that _only go up in increments of 1.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"fa9b90e77e07\",\"_type\":\"block\",\"children\":[{\"_key\":\"fa9b90e77e070\",\"_type\":\"span\",\"marks\":[],\"text\":\"We’ve since moved to a different approach which enforces the behaviour we want more explicitly when creating incidents, and we learned something along the way.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"4d7828d91027\",\"_type\":\"block\",\"children\":[{\"_key\":\"4d7828d910270\",\"_type\":\"span\",\"marks\":[],\"text\":\"Back to building!\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"c1a7a6f71477\",\"_type\":\"block\",\"children\":[{\"_key\":\"c1a7a6f714770\",\"_type\":\"span\",\"marks\":[],\"text\":\"Update: Questions and Comments \"},{\"_key\":\"c1a7a6f714771\",\"_type\":\"span\",\"marks\":[\"b51e94890384\"],\"text\":\"from Hacker News\"}],\"markDefs\":[{\"_key\":\"b51e94890384\",\"_type\":\"link\",\"href\":\"https://news.ycombinator.com/item?id=27843084\"},{\"_type\":\"slug\",\"_key\":\"slug-update-questions-and-comments-from-hacker-news\",\"slug\":\"update-questions-and-comments-from-hacker-news\"}],\"style\":\"h2\"},{\"_key\":\"191622fea35b\",\"_type\":\"block\",\"children\":[{\"_key\":\"191622fea35b0\",\"_type\":\"span\",\"marks\":[],\"text\":\"Since this has got some attention on Hacker News, I thought I'd answer some of the good questions being asked there!\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"6269f7399879\",\"_type\":\"block\",\"children\":[{\"_key\":\"6269f73998790\",\"_type\":\"span\",\"marks\":[],\"text\":\"How did you fix the issue?\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-how-did-you-fix-the-issue\",\"slug\":\"how-did-you-fix-the-issue\"}],\"style\":\"h3\"},{\"_key\":\"1e99ba2a0c0c\",\"_type\":\"block\",\"children\":[{\"_key\":\"1e99ba2a0c0c0\",\"_type\":\"span\",\"marks\":[],\"text\":\"We have a trigger that runs before insert, which looks something like this, with an index on the organization and the id to make the \"},{\"_key\":\"1e99ba2a0c0c1\",\"_type\":\"span\",\"marks\":[\"code\"],\"text\":\"MAX\"},{\"_key\":\"1e99ba2a0c0c2\",\"_type\":\"span\",\"marks\":[],\"text\":\" speedy. At our scale this will last a good long while.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"322c502c807d\",\"_type\":\"code\",\"code\":\"CREATE OR REPLACE FUNCTION populate_incident_external_id_seq() RETURNS trigger\\n LANGUAGE plpgsql\\n AS $$\\nbegin\\n NEW.external_id := (SELECT COALESCE(MAX(external_id), 0) + 1 FROM incidents WHERE organisation_id = NEW.organisation_id);\\n RETURN NEW;\\nend\\n$$;\\n\",\"language\":\"text\",\"markDefs\":null},{\"_key\":\"5381bea33646\",\"_type\":\"block\",\"children\":[{\"_key\":\"5381bea336460\",\"_type\":\"span\",\"marks\":[],\"text\":\"Isn't exposing sequential IDs bad?\"}],\"markDefs\":[{\"_type\":\"slug\",\"_key\":\"slug-isnt-exposing-sequential-ids-bad\",\"slug\":\"isnt-exposing-sequential-ids-bad\"}],\"style\":\"h3\"},{\"_key\":\"7f768dd6eafa\",\"_type\":\"block\",\"children\":[{\"_key\":\"7f768dd6eafa0\",\"_type\":\"span\",\"marks\":[],\"text\":\"What we're referring to in this article is a \"},{\"_key\":\"7f768dd6eafa1\",\"_type\":\"span\",\"marks\":[\"em\"],\"text\":\"deliberately incrementing\"},{\"_key\":\"7f768dd6eafa2\",\"_type\":\"span\",\"marks\":[],\"text\":\" value. We call them external ids above, but granted, that probably isn't as clear as it could have been.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"95e37168da0e\",\"_type\":\"block\",\"children\":[{\"_key\":\"95e37168da0e0\",\"_type\":\"span\",\"marks\":[],\"text\":\"For those of you pointing out the pitfalls of exposing sequential IDs, normally you'd be right!\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"f095d1202087\",\"_type\":\"block\",\"children\":[{\"_key\":\"f095d12020870\",\"_type\":\"span\",\"marks\":[],\"text\":\"The two main issues are I've seen are:\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"1b9f4f1fb346\",\"_type\":\"block\",\"children\":[{\"_key\":\"1b9f4f1fb3460\",\"_type\":\"span\",\"marks\":[],\"text\":\"Relying on \\\"security through\\\" obscurity, but because people can guess the IDs (they just go up by one each time!) you potentially end up leaking that an object exists.\"}],\"level\":1,\"listItem\":\"bullet\",\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"8c5729897906\",\"_type\":\"block\",\"children\":[{\"_key\":\"8c57298979060\",\"_type\":\"span\",\"marks\":[],\"text\":\"Indirectly leaking company metrics and growth numbers. If you're a payments API and someone just creates a payment for £1 each day for three days, with IDs \"},{\"_key\":\"8c57298979061\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"1000\"},{\"_key\":\"8c57298979062\",\"_type\":\"span\",\"marks\":[],\"text\":\", \"},{\"_key\":\"8c57298979063\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"1499\"},{\"_key\":\"8c57298979064\",\"_type\":\"span\",\"marks\":[],\"text\":\", \"},{\"_key\":\"8c57298979065\",\"_type\":\"span\",\"marks\":[\"strong\"],\"text\":\"2001\"},{\"_key\":\"8c57298979066\",\"_type\":\"span\",\"marks\":[],\"text\":\" etc, they'll quickly have a good idea how much volume you're doing. \"},{\"_key\":\"8c57298979067\",\"_type\":\"span\",\"marks\":[\"7df7828a1a07\"],\"text\":\"TIL\"},{\"_key\":\"8c57298979068\",\"_type\":\"span\",\"marks\":[],\"text\":\" that's generally called the \"},{\"_key\":\"8c57298979069\",\"_type\":\"span\",\"marks\":[\"3b40317a39ac\"],\"text\":\"German Tank Problem\"},{\"_key\":\"8c572989790610\",\"_type\":\"span\",\"marks\":[],\"text\":\".\"}],\"level\":1,\"listItem\":\"bullet\",\"markDefs\":[{\"_key\":\"7df7828a1a07\",\"_type\":\"link\",\"href\":\"https://news.ycombinator.com/item?id=27856020\"},{\"_key\":\"3b40317a39ac\",\"_type\":\"link\",\"href\":\"https://en.wikipedia.org/wiki/German_tank_problem\"}],\"style\":\"normal\"},{\"_key\":\"942a00b843d0\",\"_type\":\"block\",\"children\":[{\"_key\":\"942a00b843d00\",\"_type\":\"span\",\"marks\":[],\"text\":\"Our \"},{\"_key\":\"942a00b843d01\",\"_type\":\"span\",\"marks\":[\"em\"],\"text\":\"internal IDs\"},{\"_key\":\"942a00b843d02\",\"_type\":\"span\",\"marks\":[],\"text\":\" (i.e., our primary keys) are just references and hold no meaning other than being a reference to the row/entity, so they're not falling foul of the issue above.\"}],\"markDefs\":[],\"style\":\"normal\"},{\"_key\":\"8ec12be8e717\",\"_type\":\"block\",\"children\":[{\"_key\":\"8ec12be8e7170\",\"_type\":\"span\",\"marks\":[],\"text\":\"Similarly, I can recommend having external API references be separate fields to your internal primary IDs, if you can afford it. It makes database changes down the line far easier when you can migrate and change your internal IDs whilst still maintaining the external references in your API, but that's a whole other topic!\"}],\"markDefs\":[],\"style\":\"normal\"}],\"category\":{\"id\":\"engineering\",\"name\":\"Engineering\"},\"date\":\"2021-07-12T00:00:00.000Z\",\"description\":\"The other day, we started getting strange reports from some customers of incident.io. 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